insurance agent business plan sample

Insurance Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

• Insurance Business Plan Home
• 1. Executive Summary
• 2. Company Overview
• 3. Industry Analysis
• 4. Customer Analysis
• 5. Competitive Analysis
• 6. Marketing Plan
• 7. Operations Plan
• 8. Management Team
• 9. Financial Plan

Insurance Agency Business Plan

You’ve come to the right place to create your own business plan.

We have helped over 100,000 entrepreneurs and business owners create business plans and many have used them to start or grow their insurance companies.

Essential Components of a Business Plan For an Insurance Agency

Below we describe what should be included in each section of a business plan for a successful insurance agency and links to a sample of each section:

• Executive Summary – In the Executive Summary, you will provide a high-level overview of your business plan. It should include your agency’s mission statement, as well as information on the products or services you offer, your target market, and your insurance agency’s goals and objectives.
• Company Overview – This section provides an in-depth company description, including information on your insurance agency’s history, ownership structure, and management team.
• Industry Analysis – Also called the Market Analysis, in this section, you will provide an overview of the industry in which your insurance agency will operate. You will discuss trends affecting the insurance industry, as well as your target market’s needs and buying habits.
• Customer Analysis – In this section, you will describe your target market and explain how you intend to reach them. You will also provide information on your customers’ needs and buying habits.
• Competitive Analysis – This section will provide an overview of your competition, including their strengths and weaknesses. It will also discuss your competitive advantage and how you intend to differentiate your insurance agency from the competition.
• Marketing Plan – In this section, you will detail your marketing strategy, including your advertising and promotion plans. You will also discuss your pricing strategy and how you intend to position your insurance agency in the market.
• Operations Plan – This section will provide an overview of your agency’s operations, including your office location, hours of operation, and staff. You will also discuss your business processes and procedures.
• Management Team – In this section, you will provide information on your insurance agency’s management team, including their experience and qualifications.
• Financial Plan – This section will detail your insurance agency’s financial statements, including your profit and loss statement, balance sheet, and cash flow statement. It will also include information on your funding requirements and how you intend to use the funds.

Next Section: Executive Summary >

Insurance Agency Business Plan FAQs

What is an insurance agency business plan.

An insurance agency business plan is a plan to start and/or grow your insurance business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your insurance agency business plan using our Insurance Agency Business Plan Template here .

What Are the Main Types of Insurance Companies?

There are a few types of insurance agencies. Most companies provide life and health insurance for individuals and/or households. There are also agencies that specialize strictly in auto and home insurance. Other agencies focus strictly on businesses and provide a variety of liability insurance products to protect their operations. 

What Are the Main Sources of Revenue and Expenses for an Insurance Agency Business?

The primary source of revenue for insurance agencies are the fees and commissions paid by the client for the insurance products they choose.

The key expenses for an insurance agency business are the cost of purchasing the insurance, licensing, permitting, and payroll for the office staff. Other expenses are the overhead expenses for the business office, utilities, website maintenance, and any marketing or advertising fees. 

How Do You Get Funding for Your Insurance Agency Business Plan?

Insurance agency businesses are most likely to receive funding from banks. Typically you will find a local bank and present your business plan to them. Other options for funding are outside investors, angel investors, and crowdfunding sources. This is true for a business plan for insurance agent or an insurance company business plan.

What are the Steps To Start an Insurance Business?

Starting an insurance business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop An Insurance Business Plan - The first step in starting a business is to create a detailed insurance business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your insurance business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your insurance business is in compliance with local laws.

3. Register Your Insurance Business - Once you have chosen a legal structure, the next step is to register your insurance business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your insurance business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Insurance Equipment & Supplies - In order to start your insurance business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your insurance business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful insurance business:

• How to Start an Insurance Business

Where Can I Get an Insurance Business Plan PDF?

You can download our free insurance business plan template PDF here . This is a sample insurance business plan template you can use in PDF format.

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Launch Your New Insurance Agency With This Business Plan Template

Whether you're a brand new agent or one with several decades of experience, the idea of opening a new insurance agency probably seems daunting—where do you start?

One of the first things you’ll need to do is come up with a business plan for your insurance agency. After all, you can walk into a bank or a potential investor’s office looking for funding, but you won’t get very far unless you have a robust insurance agency business plan that proves you’re on the right track toward turning a profit in the near future.

Follow the steps below when building out your insurance business plan to maximize your chances of securing funding and getting your new agency off to a strong start.

7 Steps To Build Your Insurance Agency Business Plan

1. develop your executive and business summaries..

In business plan terms, the executive summary is the driving force behind your other decisions. It should explain why you’re starting your agency. The business summary is similar, but it should narrow down your “why” into a list of “hows.”

Ask yourself:

• Why do you want to open an agency?
• What types of insurance do you wish to sell?
• What do you hope to accomplish?
• What return on investment do you expect to receive?
• How are you going to generate demand and ensure supply for your service?

Jot your answers down so you can refer back to them as you move forward.

2. Decide whether you want to be a captive agent or an independent agent.

Many large agencies, such as Allstate and Farmers, work with captive agents who can only sell insurance for that specific provider. Independent agents, on the other hand, can sell insurance for multiple providers, but they get locked out of working with the big-name captive carriers who only work with captive agents. (Read more about captive agents here and get a seasoned agent’s POV on both types of agents here. )

Before you can nail down the details of the rest of your business plan, you’ll have to make a choice between these two options.

3. Do a market analysis.

Though it might seem like a tedious process, conducting a thorough market analysis is crucial to your success. Analyzing your local market—including the backgrounds, shopping behaviors, and preferences of your target customers—gives you the insights you’ll need to attract these folks to your business.

Your market analysis will look a little different depending on whether you prefer to be a captive or an independent agent. The state you live in is another factor that will affect your analysis—in fact, it may even influence your decision to be captive or independent.

Take a close look at the demographics of your region.

• How many homeowners live in your state?
• What’s the average insurance premium per home?
• How many people live in each home, on average?
• How many drivers live in your state?
• How many vehicles does the average household own?
• Do you live in an area with an aging population ?
• How many families live in your region?
• What insurance carriers do locals in your state gravitate toward?
• In your area, what might be some successful strategies for retaining clients (rather than just acquiring them)?

These questions are all important, but pay particular attention to the last one. If you open an agency without a plan for client retention, you’re going to struggle. And, unfortunately, this is one of the most overlooked aspects of an insurance agency business plan.

4. Identify where you’ll find your first clients.

It’s one thing to know there are X number of potential clients living in your state, but it’s quite another to have a plan that will help you reach out to those folks and land your first policy sales.

Some investors will require a list of leads before they’ll even consider funding your agency. Even if it’s not a requirement, it’s always a good idea to have a pipeline ready to go. This is where getting set-up for purchasing warm leads from EverQuote can put you in a great position for success.

Plus, tackling this step before you even open your doors will help you better understand the costs you’ll incur—and therefore how much startup funding you will need.

You might also consider other options, such as placing ads in local newspapers, going to networking events, investing in digital marketing, sponsoring local Little League teams, or asking for referrals.

5. Create a financial plan.

Many new agencies fail because their owners overlooked something critical during startup. Do your best to look at your financial plans from every angle:

• Where will you find leads, and how much will they cost?
• What is your advertising budget?
• Does this budget line up with the going rates of local newspapers, billboards, or online ads?
• Do you plan to have 1099 employees or W2 employees selling insurance for your agency?
• How will you decide on a commission and benefits structure for these employees?
• What retention and loss ratios (for clients and employees) do you expect based on the numbers of other agencies in your area?
• How will you handle the delay between policy renewals and income hitting your bank account?
• If there are X amount of people shopping for insurance in your area, what percentage of those people are in a niche you can serve?
• From that percentage of potential clients, how many do you think you can successfully land?
• If you sell policies to these customers, how much will you earn from their premiums?
• How do your projected profits compare to your expected advertising costs, the cost to buy leads, office rent, and other expenses?

Take detailed notes of your calculations, and try to run the numbers a few different ways to obtain a conservative outcome, a likely outcome, and a “best case scenario.”

6. Draw up a formal business plan using a proven format.

Your notes will be incredibly valuable as you move forward, but you’ll need a way to present them clearly and concisely in a way that looks attractive to investors.

Loan officers and investors don’t want to read long-form essays detailing your business background and your ideas for the future. Keep your format simple and straightforward, with clear sections that answer the questions investors will want to know.

We recommend a format similar to the following:

Executive Summary Overall mission Primary objectives Keys to success Financial plans Profit forecast for at least three years Business Summary Business overview Summary of startup costs Funding you’ll require Company executives/ownership Services Services you provide Market Analysis Overall business analysis Details of your competition Buying patterns of your competition Your planned buying patterns Market segmentation and analysis Target market strategies Include details for each market segment Strategy Your competitive edge Marketing strategy Sales strategy Yearly sales projections Key milestones Management Your plan for finding staff Financial Plan Funding you have accepted Funding you will need Detailed startup costs Calculations for your break-even point Projected profit Yearly profit Gross and net yearly profit Anticipated losses, if any Cash flow patterns Plans for balance sheet Calculations of important business ratios

7. Revise and adjust your plan over time.

You may not secure funding for your agency immediately. Even if you do, you’ll likely find that your real world numbers don’t match up exactly with your calculated projections. Plus, carriers frequently change their underwriting policies, and the economy itself is always in a state of flux.

Keep your business plan current by updating the information anytime circumstances change.

Start your journey with a full lead pipeline from EverQuote.

One of the scariest parts about starting a new agency is not being certain where and when you’ll be able to start making sales.

Skip the fear and the unknown and go right to making sales with warm real-time leads from EverQuote. Whether you’re still trying to find startup funding or your doors are already open, you can always boost your business and maximize your chances of a steady income by working with EverQuote.

Connect with us today.

Topics: Featured , Insurance Agency Growth

About the Author Chris Durling, VP of P&C Sales

Chris Durling is a visionary leader in P&C insurance sales and distribution, with over 10 years of experience in the industry.

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How To Write an Insurance Company Business Plan + Template

Creating a business plan is essential for any business, but it can be especially helpful for insurance companies that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every insurance company owner should include in their business plan.

Download the Ultimate Insurance Business Plan Template

What is an Insurance Company Business Plan?

An insurance company business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write an Insurance Company Business Plan?

An insurance company business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Insurance Company Business Plan

The following are the key components of a successful insurance company business plan:

Executive Summary

The executive summary of an insurance company business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

• Start with a one-line description of your insurance company
• Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your insurance company , you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your insurance company firm, mention this.

You will also include information about your chosen insurance company business model and how, if applicable, it is different from other companies in your industry.

Industry Analysis

The industry or market analysis is an important component of an insurance company business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

• What part of the insurance industry are you targeting?
• How big is the market?
• What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of an insurance company may include individuals, families, small businesses, and large corporations.

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or insurance company services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Below are sample competitive advantages your insurance company may have:

• Specialized industry knowledge
• Proven track record
• Strong customer relationships
• Robust product offerings
• Innovative solutions

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

• Product/Service : Detail your product/service offerings here. Document their features and benefits.
• Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
• Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
• Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. 
• Or, you may promote your insurance company business via word of mouth.

Operations Plan

This part of your insurance company business plan should include the following information:

• How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
• What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for an insurance company include reaching $X in sales. Other examples include expanding to a new geographic market, launching a new product or service line, or signing on new major customers.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific insurance industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

• Revenue : how much revenue you generate.
• Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
• Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Insurance Company

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

• Assets : All of the things you own (including cash).
• Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
• Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Insurance Company

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

• Cash Flow From Operations
• Cash Flow From Investments
• Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup insurance company business.

Sample Cash Flow Statement for a Startup Insurance Company

You will also want to include an appendix section which will include:

• Your complete financial projections
• A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
• Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your insurance company . It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it. All in all, a business plan is a key to the success of any business.  

Finish Your Insurance Business Plan in 1 Day!

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How To Write an Insurance Agency Business Plan + Template

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Crafting a Winning Business Plan for Your Insurance Agency

Deanna deBara

Whether you have experience as a captive insurance agent or you’re an independent agent looking to branch away from working for others,  starting an insurance agency  might make sense as your next career move.

And now’s as good a time as any to start. In fact, broker and agency revenue  increased by 1.5% over the past five years —with growth expected to continue as the economy improves.

But with this growth and opportunity comes competition. The insurance industry is continuing to evolve, which means different companies—like those that use  insurtech  to blend insurance with technological innovations—are entering the fray and  competing for market share .

To give your new agency the edge over its competition and make sure your company is viable, you need a plan—an insurance agency business plan. Let’s look at why you need this document, what it should include, and other things to consider before you present your plan and launch your agency.

What Is a Business Plan—and Why Do You Need One?

A business plan is a document that outlines your approach to starting and running your agency. This document serves as a roadmap to follow at each stage of business growth, from your initial planning stages to achieving your  long-term goals . 

It can include information about how to structure and fund your agency, financial projections and goals, and guidance for how to run the agency as it evolves and grows.

There are a number of reasons you should consider creating a plan for your insurance agency, including:

• Help your agency succeed: About  20% of startups  fail within their first year. Though creating a business plan doesn’t guarantee your business will succeed, business owners who write out formal plans are  16% more likely to succeed  than entrepreneurs who wing it without one. Why? Planning helps you lay a solid foundation for your business, giving you a step-by-step guide for how to reach your goals.
• Secure funding: Many lenders require you to provide a plan for your business if you apply for a business loan or investment. The reason? A plan can reveal how viable your business is—including if you (and your leadership) are qualified to run a successful agency, what your  financial forecast  is for hitting different milestones, and what your overall objectives are for achieving success. In other words, lenders and investors want to know the likelihood of you paying off your debt and earning a profit—and, if so, how soon you’ll hit both milestones. A business plan helps them get a better idea of that likelihood—information they can use to determine if they want to lend to or invest in your business.
• Inform your decisions over time: A business plan for an insurance agency is a roadmap that defines your goals and objectives—as well as how to achieve them. But as your business grows, it’s easy to lose track of your long-term plans. Being able to refer to a document that details your plans can help you remain committed, even as your team—and agency—grows.

What To Include in Your Insurance Agency Plan 

Now that you know the importance of writing an insurance agency business plan, the next question is: what do you include in it? 

When it comes to creating a plan for your insurance agency, there aren’t any hard requirements. In fact, your plan can be in any format you’d like (including a “lean plan,” which focuses only on key elements)—though, if you’re looking for a bank loan or investment, your plan  should  be as detailed as possible.

Elements you might want to consider including in a  traditional business plan  for insurance agencies include:

Executive Summary

As its name implies, the executive summary is a brief overview of your plan. It should include general information about your insurance agency, though this information might change over time depending on how long your agency is operational. 

For example, a startup insurance agency might include a brief mention of market competition and its planned growth strategy. On the other hand, an established agency might summarize past achievements and include information about employees.

Items to include in your executive summary are:

• Your agency name
• Your mission statement
• A high-level overview of the products or services you offer or plan to offer
• Background on you  and your agency’s leadership team
• Information about your employees
• The location and market you operate or will operate in
• A brief description of your marketing plan
• Brief financial information and an overview of your growth plan, including projected costs (though you’ll expand on that later in the document)

Because your executive summary is a top-level overview of your insurance agency business plan, keep it concise and enticing. 

The idea is to encourage a reader to keep reading your business plan and learn more about your agency—especially if you’re looking for funding. 

In other words, the executive summary should be just that: a  summary  that introduces ideas you’ll expand upon later in your plan. Limit yourself to a couple of short, brief sentences for each idea and save specifics for dedicated sections of the document.

Company Description/Business Summary

The second element to include in your plan for an insurance agency is a detailed description of your company. This is your opportunity to expand upon some of the ideas you introduced in the executive summary. Here are some things to discuss:

• Legal structure of your agency: Your agency’s form of business, like a  sole proprietorship, limited liability company , partnership, or S-Corp. (Not sure which structure to choose? Make sure to read the next section.)
• Organizational chart: An organizational chart identifies your management team members and highlights their qualifications and expertise to determine who’s responsible for different aspects of running the agency. (You can attach resumes in an appendix to the business plan too).
• Target market: Who you plan to market to (such as individuals, businesses, or a mix of both).
• Business history: If your agency has already been established, what it’s achieved since it first opened.
• What sets you apart from the competition: For example, if you serve a wider (or more specific) target market or offer products other agencies don’t, or if you or your agents are uniquely qualified.
• SWOT analysis: A  SWOT analysis  identifies your core Strengths, Weaknesses, Opportunities, and Threats to give you (and your plan’s readers) an accurate and objective insight into your agency to inform future decisions, like investing in your agency startup.

What is the Best Business Structure for an Insurance Agency?

Many insurance agencies structure their business as a limited liability company (LLC), as it provides certain tax benefits and helps to protect their personal assets. 

That being said, the best structure for  your  business will depend on a variety of factors, including your goals, number of employees, and projected revenue. 

If you’re not sure how to structure your business, consider talking to a business lawyer and/or tax professional with experience in the insurance industry.

Product List

An effective insurance agency business plan should include a comprehensive list of the products and services it offers or plans to offer. Include the lines of insurance you’ll sell—like personal lines or  commercial lines —as well as the specific insurance policies you sell (or plan to), like  workers’ comp , life insurance or professional liability insurance.

And don’t skimp out on details. Mention the benefits of the insurance products you plan to offer, premiums and pricing, and your sales projections for each product. 

You should also include which insurance carriers your agency will represent—and which policies they’re responsible for underwriting. You might also want to provide a brief description of what  appointment  and representation means (or, in other words, which insurance carriers allow you to sell their products and represent their companies)—especially if you’ll be using your plan to secure funding for your agency since lenders might not be entirely familiar with the insurance industry.

Market Analysis

A major reason for creating a plan for your insurance agency is to prove that your business idea is viable. In other words, you need to demonstrate that there’s a demand for the products you offer—and that you have a competitive advantage that lets you capture enough market share to turn a profit.

And the place to do that? The market analysis section.

In this section, include detailed information about your agency’s target clients. Try to determine if there’s room for your agency. If not, look for underserved niches that you might be able to fill. At the same time, look at your market’s demographics to make sure your potential offerings meet their demands for insurance products.

For example, if you plan on selling commercial insurance, will you market specifically to construction companies and contractors or businesses in general? You might also want to limit your marketing efforts to small businesses that earn up to a certain revenue (like businesses with annual revenue between $1 million and $2.5 million).

You should also include a competitive analysis that identifies your key competitors, including their market share, target customers, and the specific products and services they offer. From there, explain how your marketing strategy will be competitive. 

For example, do you plan to  partner with an insurtech  company to attract leads and drive conversions?  Hourly  combines time tracking, payroll, and workers’ compensation insurance into one easy-to-use platform. Premiums are based on real-time payroll data, so your clients can say buh-bye to those nasty audit surprises.

Finally, include the demand for your proposed offers—and your sales strategy for how your insurance products meet the needs of your potential clients.

Financial Plan

How your agency earns money—and when you can expect it to turn a profit—is crucial for securing lending and making sure you have a stable cash flow. Your financial plan should include your:

• Projected costs: How much will it cost initially to open your agency, purchase office furniture and supplies, and hire and train agents? How much will your ongoing expenses (like rent, advertising, health insurance and other employee benefits, and salaries and commissions) cost?
• Estimated cash flow: How much money do you expect your agency to generate and spend over time—and how much of that revenue is profit?
• Break-even analysis: What is the sales forecast for how many policies you need to sell before you’ve covered the cost of opening and running your insurance agency? At what point does your agency become profitable?

Generally, your financial plan should cover at least three to five years. If your agency is already established, you should support your financial plan with  balance sheets , cash flow statements,  income statements , and other financial statements. 

If your agency is a startup, you should include detailed estimates and projections supported by industry or competitor data. 

Similarly, you might want to provide monthly or quarterly projections for your first year in business (vs. annual projections for the following years) to help explain and emphasize how viable your agency will be in its first year—as well as when you expect to break even or achieve profitability.

How Profitable are Insurance Agencies?

Insurance agencies may see a profit margin of about 10% or more, however that number can vary widely based on agency size, where you're located, what you sell, demand, and your efficiency.

Funding Request

If the purpose of your insurance agency business plan is to request funding, you need to specify how much cash you need—and what you need it  for . Start by outlining the type of funding you need—like a bank loan or investment funds—and how long you need the funding to last. You should also outline your preferred structure—like debt or equity—and any repayment terms.

Then nail down the details.  Create a budget  that stipulates how the money will be used. Make sure to also tie your request into your overall financial plan. Ideally, funding should sustain your agency until it meets its break-even point and a stable cash flow—and how you plan to do that should be clearly outlined in your business plan.

Insurance Agency Business Plan Template

Creating a business plan can seem complex at first, especially if you’ve never done it before. The good news? You don’t need to start from scratch. 

This customizable template can help you get started. Just use it as an outline, fill it in with details about your business, and voila! You’ve got your plan.

Easy-to-Use Outline

Text Copied to Clipboard

Agency name

Mission statement

Products and services

Management team background

Employee information

Location/market information

Brief marketing plan description

Brief financial information:

Projected costs

• Growth plan

Company Description

Legal structure

Organizational chart

• Target market

Business history

Competitive advantage(s)

SWOT analysis

Product #1: Description, price, sales projections

Product #2: Description, price, sales projections

Competitive analysis: Competitor #1

• Market share
• Products offered

Competitor #2

Marketing strategy

Product demand

Sales strategy

Estimated cash flow

Break-even analysis

Financial statements

• Balance sheet/projections
• Cash flow statement/projections
• Income statement/projections
• Other financial documentation

Amount of funding required

Reason(s) for funding

Type of funding requested

How long of a period funds needs to cover

Preferred funding structure

Repayment terms

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Other Things to Do When Creating Your Plan

Now that you understand the importance and benefits of a business plan for your insurance agency, let’s jump into a few things to keep in mind while creating your plan to ensure that it sets the stage for launching a successful insurance agency: 

• Define your brand identity: Your agency’s brand—its name, purpose, and values—helps it stand out from your competition and draw in new customers. Defining and committing to your agency’s identity helps you establish trustworthiness and reliability.
• Apply for licenses and permits: Small businesses are subject to local and state laws that might require you to obtain a business license, insurance coverage, and other types of licenses and permits. And because the insurance industry is so heavily regulated, check with your state’s  insurance department  to learn if you require any additional licenses or permits.
• Research potential funding options: When it comes to funding, there’s no one-size-fits-all. Compare and contrast different funding options—like self-funding, taking out a loan, looking for investors, or even crowdfunding—and choose what makes the most sense for your agency.
• Identify potential insurance companies to represent: Before you launch your agency, research potential insurance carrier partners to find those that align with your goals and values. Partner with insurance companies that offer the types of insurance products your ideal clients want—at the prices they’re willing to pay—and don’t dismiss the importance of exceptional customer service.

Tips for Presenting Your Business Plan

After you’ve drafted your business plan, the final step is to present it to interested lenders and investors. But how do you successfully present your plan for an insurance agency with confidence?

• Set up an in-person meeting: A face-to-face meeting helps humanize the people behind your plan—you and your management team. It also gives you a chance to establish and build credibility, field any questions, and demonstrate your excitement and passion for launching your new business. If meeting in person isn’t doable, set up a video conference to recreate the face-to-face experience.
• Use a clean, detailed, and professional layout: Your business plan should be legible, concise, and direct. Make sure it appears professional by proofreading it to correct any typos or misspellings. Include clear charts that support your claims and statements. Finally, make both digital and physical copies to distribute (and print extras—just in case!).
• Practice and rehearse your presentation: Come prepared to answer any questions that your business plan might not have covered or that a lender needs extra clarification about. That doesn’t mean you need to memorize your presentation word-for-word, but you should have a solid idea of your plan’s specifics and certain important details, like your break-even point or the amount of funding you’re requesting.

Plan to Set Yourself Up for Success 

Starting a small business is hard. And in the competitive insurance space, you need every competitive advantage you can get to set yourself up for success when launching an insurance agency. 

Writing an insurance agency business plan can help you outline—and commit to—your goals and objectives, giving you a clearly-defined path to success.

Ready to transform your business into a profit-pumping machine? Learn how with our monthly newsletter.

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Insurance Agency Business Plan Guide + Free Example

July 6, 2023

Adam Hoeksema

The insurance agency industry offers substantial potential for growth and success. While some may perceive managing an insurance agency as a simple task, involving only policy sales and customer interactions, it actually requires careful planning and precise execution to thrive. Therefore, having a well-structured business plan is crucial for achieving success in this industry.

Our primary expertise lies in creating insurance agency financial projections . However, we understand that some of our clients seek comprehensive business plans. That's why we've taken the initiative to delve into this topic and cover the following aspects in our comprehensive insurance agency business plan guide and sample plan: 

Why write a business plan for an insurance agency?

What to include in an insurance agency business plan, insurance agency business plan outline, what type of insurance agency to start, how to analyze the competition for an insurance agency, how to create financial projections for an insurance agency, example insurance agency business plan, insurance agency business plan faqs.

Creating a well-structured business plan is crucial for insurance agency owners seeking financial support from investors, banks, or financial institutions. This plan should encompass a comprehensive evaluation of the insurance market, a clear and strategic approach, and a thoughtful assessment of potential risks and rewards. By showcasing your in-depth understanding of the insurance industry, your growth strategies, and your capability to navigate challenges, a robust business plan increases the likelihood of attracting the necessary funding for your insurance agency venture.

An insurance agency business plan should present persuasive reasons why clients will choose your agency's services, demonstrate why you or your team are the ideal operators for the insurance agency, and provide a robust financial projection to assure potential investors and lenders of the investment's viability. Below is a comprehensive outline of our complimentary insurance agency business plan template.

We suggest the following sections for your Insurance Agency business plan:

Executive Summary

Company Description

Market Analysis

Product and Service Offerings

Marketing Plan & Customer Acquisition

Operating Plan

Financial Plan

Choosing the right type of insurance agency will depend on your interests, expertise, and the market demand in your area. Here are some common types of insurance agencies you could consider starting:

General Insurance Agency:

A general insurance agency deals with a wide range of insurance products, including auto insurance, home insurance, business insurance, liability insurance, and more. This type of agency offers a diverse portfolio of insurance products to cater to a broad customer base.

Specialized Insurance Agency:

Instead of offering a wide range of insurance products, you can focus on a specific niche or industry. For example, you could start a health insurance agency, life insurance agency, or a commercial property insurance agency. Specializing can allow you to become an expert in a particular area and build strong relationships with clients in that niche.

Independent Insurance Agency:

Independent agencies work with multiple insurance carriers, giving them the flexibility to offer a variety of insurance products from different companies. This model allows you to compare coverage options and find the best policies for your clients' needs.

Captive Insurance Agency:

A captive agency represents a single insurance company and sells only that company's policies. While you have less flexibility in terms of product offerings, captive agencies often benefit from the support and training provided by the parent insurance company.

Online Insurance Agency:

With the rise of digital technology, you could consider starting an online insurance agency. This model allows you to reach a broader audience and provide insurance services through a website or app. It can be a cost-effective way to start and operate an agency.

Insurance Brokerage Firm:

Instead of focusing on selling insurance policies directly to clients, you could start an insurance brokerage firm. As a broker, you would act as an intermediary between clients and insurance companies, helping clients find the best coverage at competitive rates.

Before deciding on the type of insurance agency to start, conduct thorough market research to assess the demand for different types of insurance in your area. Also, consider your own skills, knowledge, and passion for specific insurance sectors. Having a clear understanding of your target market and your own expertise will guide you in making the right decision for your insurance agency. Additionally, make sure to comply with all legal and licensing requirements for insurance agencies in your region.

When it comes to analyzing the competition in the insurance agency industry, there are a few valuable tools you can use, with one of the most useful being Ahrefs.

Ahrefs is a powerful SEO tool that enables you to research and dissect your competitor insurance agencies' online presence. By inputting a competitor's website into Ahrefs, you can gain valuable insights into their organic traffic and the specific keywords responsible for driving that traffic.  For example, in Indianapolis we can see that Carson Insurance Agency is receiving roughly 100 monthly visitors from organic traffic.  

The tool provides valuable data on your competitor's organic traffic and highlights the keywords that are leading visitors to their website.

By understanding the keywords and SEO strategies employed by your insurance agency competitors, you can tailor your content and marketing strategies to effectively compete in the same areas or identify niche segments that may be underserved. This knowledge can help enhance your insurance agency's online visibility, attract more customers through search engines, and position your business for success in the competitive insurance industry.

SWOT Analysis: While not a digital tool SWOT analysis can be incredibly helpful in analyzing competition. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. By comparing these aspects between your agency and your competitors, you can identify areas where you might have a competitive edge or areas where you need to improve. Many business websites and educational institutions offer free SWOT analysis templates and guides that can be easily adapted for an insurance agency.

In the insurance agency industry, financial projections are influenced by distinct factors such as client acquisition rates, policy pricing, seasonal demand, and operational expenses. Using an insurance agency financial projection template can simplify the process and boost your confidence. However, accurate financial projections serve a greater purpose than just showcasing revenue potential; they paint a clear picture of the path to profitability and the achievement of your insurance business goals. By considering these crucial elements, you can create a solid financial plan that guides your agency towards success and ensures the realization of your objectives.

To create precise projections, follow these key steps:

Estimate startup costs for your insurance agency, including office space, technology infrastructure, licensing and certifications, marketing, and initial staff training.

Forecast revenue based on projected client acquisition rates, average policy premiums, and potential growth in your customer base.

Project ongoing operational costs , such as staff salaries, rent, technology maintenance, marketing expenses, and administrative overhead.

Estimate costs related to providing insurance policies and services, such as commission payouts to agents, underwriting expenses, and claims management.

Calculate the capital needed to launch and sustain your insurance agency, covering initial expenses and providing working capital for continued growth.

While financial projections are essential for your insurance agency's business plan, seek guidance from experienced professionals in the insurance industry. Adapt your projections based on real-world insights, leverage industry resources, and stay informed about insurance market trends and evolving customer preferences to ensure your financial plan aligns with your goals and positions your insurance agency for long-term success.

Explore our comprehensive Insurance Agency Business Plan below. For your convenience, a downloadable Google Doc version of this insurance agency business plan template is available, allowing you to personalize and tailor it to your specific needs. Additionally, a helpful video walkthrough is provided, guiding you through the process of customizing the business plan to perfectly align with your unique insurance agency concept.

Table of Contents

1. executive summary.

1.1 Organization Overview

1.2. Objectives

1.3. Mission Statement

2. Organization Description

2.1. Organization History

2.2. Legal Structure

2.3. Unique Value Proposition

2.4. Target Beneficiaries

3. Market Analysis

3.1. industry overview.

3.2. Collaborator and Competitor Identification

3.3. Target Beneficiaries

Key Point  1

4. Marketing and Fundraising

4.1. Strategic Plan

4.2. Program or Service Offerings:

4.4. Distribution Channels

4.5. Promotions and Fundraising

Key Point  2

5. Organizational Structure and Management

5.1. Organization’s Facility & Location

5.2. Staffing Plan and Volunteer Management

5.3. Governance, Financial Management, and Accountability

Key Point  3

6. financial plan.

6.1. Startup Costs

6.3. Expense Projections

6.4. profit and loss statement, 6.5. cash flow projections, 6.6. break-even analysis, 7. appendix.

7.1. Supporting Documents

7.2. Glossary of Term

7.3. References and Resources

Key Point  5

 1.1. company overview.

Briefly introduce the company's background, products or services, and target market.

      -  Example: SecureRide Auto Insurance Agency is a leading provider of auto insurance solutions in Atlanta, Georgia. We specialize in offering comprehensive coverage options tailored to meet the unique needs of drivers in the area.

   1.2. Objectives

Outlines the company's short-term and long-term goals.

        - Example: Establish SecureRide as the go-to auto insurance agency in Atlanta, capturing a significant market share and achieving a 40% increase in policyholders within the first year. 

        - Example: Long-term: Expand our presence in Georgia and neighboring states while maintaining a high level of customer satisfaction.

  1.3. Mission Statement

 Describes the company's purpose and core values.

        - Example: At SecureRide, our mission is to provide reliable and affordable auto insurance coverage to drivers in Atlanta. We are committed to ensuring our customers have the peace of mind they deserve on the road by delivering exceptional service and tailored insurance solutions.

  1.4. Keys to Success

Highlights the factors that will contribute to the company's growth and success.

        - Example: Delivering competitive pricing and flexible coverage options tailored to our customer's needs. We prioritize superior customer service, ensuring responsiveness, transparency, and personalized support

2. Company Description

   2.1. company history.

Provides context on the company's background and founding story.

        - Example: SecureRide Auto Insurance Agency was established by Mark and Emily Roberts, who have a combined experience of over 20 years in the insurance industry. Mark brings expertise in risk assessment and underwriting, while Emily has a strong background in sales and customer relations.

   2.2. Legal Structure

 Describes the company's legal structure (e.g., sole proprietorship, partnership, LLC, corporation).

        - Example: SecureRide Auto Insurance Agency operates as a limited liability corporation (LLC)

 2.3. Unique Selling Proposition

  Emphasizes the company's competitive advantage or unique offerings.

        - Example: SecureRide sets itself apart by offering customizable auto insurance coverage tailored to each client's specific needs. Our advanced technology allows for quick and accurate quotes, efficient claims processing, and a seamless customer experience.

  2.4. Target Market

Defines the company's ideal customer base.

        - Example: Focuses on serving the residents of Atlanta, Georgia, and its surrounding areas. Our primary target market includes drivers of all ages and backgrounds who seek reliable, affordable, and comprehensive auto insurance coverage.

  Presents a general overview of the industry, its trends, and growth potential.

        - Example: The auto insurance industry in Atlanta, Georgia, is a thriving and competitive market, driven by the high number of vehicles on the road and the state's insurance requirements. With a growing population and an increasing emphasis on vehicle safety, the demand for reliable auto insurance coverage is expected to continue rising.

3.2. Competitor Analysis

 Evaluates the company's direct and indirect competitors, as well as their strengths and weaknesses.

        - Example: Direct competitors: Atlanta Auto Insurance Company: A national insurance company with a branch in Atlanta, providing a wide range of auto insurance policies. 

        - Example: Indirect competitors:  EasyInsure Online: An online insurance platform that allows customers to compare and purchase auto insurance policies from various providers. 

3.3. Target Market Analysis

Explores the company's target customers, their demographics, preferences, and pain points.

        - Example: SecureRide’s target market in Atlanta, Georgia consists of young professionals, families and homeowners, commuters and business professionals, high-value vehicle owners, and retirees and seniors. 

3.4. Market Opportunities

Identifies potential opportunities for the company to grow within the market.

        - Example: SecureRide can seize market opportunities by leveraging digital marketing strategies to reach a broader audience, offering innovative coverage options such as usage-based insurance, and establishing partnerships with local car dealerships and auto repair shops. 

• Example 1: Conduct a survey among Atlanta residents to assess their knowledge of auto insurance providers and their satisfaction with existing options. This will help identify gaps in the market and potential opportunities for SecureRide. (e.g., 65% of surveyed residents are unaware of any specialized auto insurance agencies in Atlanta, indicating a potential market niche)
• Example 2: Analyze the market share and customer satisfaction ratings of established auto insurance companies in Atlanta to understand the competitive landscape and areas for differentiation. (e.g., Company X holds a 30% market share but receives consistently low customer ratings for claims handling, suggesting an opportunity for SecureRide to excel in customer service)
• Example 3: Keyword search volume to see growth in demand or specific types of boutique insurance needs

4. Marketing and Sales Strategy

4.1. product or service offerings: .

Describes the company's products or services in detail.

        - Example: SecureRide offers a comprehensive range of auto insurance coverage options, including liability insurance, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and additional specialized coverage for high-value vehicles or specific driver profiles.

4.2. Pricing Strategy

 Outlines the company's approach to pricing its products or services.

        - Example: SecureRide adopts a competitive pricing strategy based on market analysis, offering affordable premiums and flexible payment options to ensure accessibility and value for customers.

4.3. Sales Strategy

  Explains how the company plans to generate sales and build

customer relationships.

        - Example: SecureRide will leverage a multi-channel sales approach, utilizing a combination of online platforms, direct sales efforts, and strategic partnerships with car dealerships and automotive service providers.

 Describes the methods through which the company will deliver its products or services to customers.

        - Example: SecureRide primarily operates through its physical office location in Atlanta, Georgia. Additionally, the company will have an online presence through a user-friendly website and mobile app allowing customers to conveniently access information, request quotes, and manage their policies.

4.5. Promotions and Advertising

 Details the company's promotional efforts and advertising strategies.

        - Example: SecureRide will implement targeted digital advertising campaigns, including search engine marketing, social media advertising, and online display ads, to increase brand visibility and attract potential customers.

• Example 1: Develop partnerships with local car dealerships and auto repair shops to offer exclusive discounts on insurance policies to their customers. This can generate initial traction and referrals. (e.g., SecureRide establishes partnerships with three prominent car dealerships, resulting in 50 policy sales within the first month)
• Example 2: Launch a targeted digital marketing campaign that emphasizes SecureRide's competitive rates, personalized customer service, and quick claims processing. This can attract potential customers seeking a more customer-centric auto insurance experience. (e.g., The campaign generates 500 leads and converts 20% of them into policyholders within the first quarter)
• Example 3: Build a social following or Youtube channel that simplifies auto insurance for everyday people that can serve as a possible customer base when the business launches.

5. Operations and Management

5.1. facility location and layout.

 Specify the agency’s physical business location and refers to the internal arrangement and organization of the space.

        - Example: SecureRide is strategically located in a prime area of Atlanta, Georgia, ensuring easy accessibility for clients and proximity to major transportation routes. The facility is designed with a customer-centric approach, providing a welcoming reception area, private consultation rooms, and a well-organized layout that promotes efficient workflow and privacy for sensitive discussions

5.2. Staffing and Expertise: 

Ensures the agency can effectively serve its clients and provide comprehensive insurance solutions.

        - Example: SecureRide has a team of experienced insurance professionals who possess in-depth knowledge of the auto insurance industry, including underwriting, claims processing, risk assessment, and customer service. 

5.3. Customer Service:

 Involves the process of providing support to policyholders and potential customers throughout their insurance journey.

        - Example: Customer satisfaction and retention are key objectives for SecureRide. The agency strives to deliver personalized assistance to clients, addressing their insurance needs, offering guidance in policy selection, and providing prompt and efficient claims assistance. 

• Example: SecureRide's founding team brings a wealth of industry experience, ensuring a deep understanding of the auto insurance landscape and customer needs. For example, Mark Roberts, the CEO, has over 15 years of experience in the insurance industry, specializing in auto insurance. Sarah Roberts, the COO, has a background in risk management and claims handling, ensuring efficient operations and superior customer service.

5.4. Technology and Systems:

Refers to the utilization of advanced technological tools, software systems, and digital platforms .

        - Example: SecureRide leverages advanced insurance management systems and technology solutions to streamline operations, enhance efficiency, and improve customer experience. These systems enable seamless policy management, online quoting and applications, secure data storage, claims processing, and effective communication with clients. 

All of the unique Insurance Agency projections you see here were generated using ProjectionHub’s Insurance Agency Facility Financial Projection Template . Use PH20BP to enjoy a 20% discount on the template. 

   6.1. Startup Costs

  Provide a detailed breakdown of the total startup costs requirements, and where you plan for those funds to come from. You will also want to breakdown how the startup costs will be used including working capital to cover losses before the business breaks even.

        - Example: Creating a solid financial plan is crucial, and we are taking the necessary steps to ensure the success of SecureRide. We estimate needing around $190,000 to cover our startup costs as well as cover losses until we become cash flow positive. $90,000 will come from personal investment & a small equity investment from another partner, and then we are seeking a $100,000 business loan.

6.2. Revenue Projections

Provides an estimate of the company's future revenue based on market research and assumptions.

        - Example:  SecureRide projects $359,000 in revenue in the first year. The company anticipates steady growth in revenue over the initial five-year period.

 Estimates the company's future expenses, including fixed and variable costs.

        - Example: SecureRide's expenses include property lease, accounting, advertising, commissions, utilities, and software costs.

Summarizes the company's revenue, expenses, and net income over a specific period.

        - Example: SecureRide’s expects to achieve profitability within the first few years of operation.

 Outlines the company's projected cash inflows and outflows.

        - Example: SecureRide cash flow projections account for fluctuations & onboarding additional agents.

  Determines the point at which the company's revenue equals its expenses.

        - Example: SecureRide anticipates reaching its break-even point in year 3 but the industry is very low margin.

Watch how to create financial projections for your Insurance Agency

Key Point  4 

• Example 1: Benchmark SecureRide's projected premium rates against industry averages and adjust accordingly to remain competitive while ensuring profitability. (e.g., SecureRide's projected average premium rate aligns with the industry average, indicating a realistic pricing strategy)
• Example 2: Conduct a thorough analysis of loss ratios and claim settlement ratios in the auto insurance industry to estimate SecureRide's potential expenses for claims payouts. (e.g., SecureRide projects a 70% claim settlement ratio, based on industry benchmarks, to ensure adequate reserves for potential claims)
• Example 3: Evaluate potential risks and their financial implications, such as increased competition, supply chain disruptions, or changing market conditions. (e.g., A 5% increase in the price of coffee beans could lead to a 2% decrease in CozyCorner's net profit margin)

   7.1. Supporting Documents

 Includes any relevant documentation that supports the information presented in the business plan, such as resumes, financial projections, market research data, and permits or licenses.

   7.2. Glossary of Term

 Provides definitions for industry-specific terms used throughout the business plan to ensure reader comprehension.

   7.3. References and Resources

Lists any sources or resources referenced during the preparation of the business plan, including industry reports, market research data, and relevant publications.

• Example: SecureRide's founders demonstrate their commitment to the business by investing a significant portion of their personal funds into the company's initial capital. They are also willing to personally guarantee loans and secure necessary insurance licenses and certifications, showcasing their dedication and belief in SecureRide's success.

How do I start an insurance agency?

To start an insurance agency, you'll need to obtain the necessary licenses and certifications, develop relationships with insurance carriers, determine your target market and insurance specialties, establish an office or online presence, create a marketing strategy, and hire and train staff.

How can I attract clients to my insurance agency?

To attract clients, develop a strong online presence and professional website, network with other professionals and businesses in related industries, offer valuable content through blog posts or educational resources, utilize social media platforms, and provide exceptional customer service.

What types of insurance should my agency offer?

The types of insurance your agency should offer may vary based on your target market and expertise. Consider offering common insurance lines such as auto, home, life, health, business, and specialty coverages based on the specific needs of your clients.

How can I stay updated with the latest insurance trends and regulations?

Stay updated with the latest insurance trends and regulations by joining industry associations, attending relevant conferences or seminars, participating in continuing education programs, subscribing to industry publications, and actively engaging with insurance carriers and professional networks.

How can I build trust and credibility as an insurance agency?

Build trust and credibility by providing transparent and reliable insurance information, maintaining strong relationships with reputable insurance carriers, offering personalized coverage recommendations, being responsive to client needs and inquiries, and being actively involved in the community you serve.

About the Author

Adam is the Co-founder of ProjectionHub which helps entrepreneurs create financial projections for potential investors, lenders and internal business planning. Since 2012, over 50,000 entrepreneurs from around the world have used ProjectionHub to help create financial projections.

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Have some questions? Let us know and we'll be in touch.

Insurance Agency Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Financial Service Industry » Insurance Agency

Are you about starting an insurance agency ? If YES, here is a complete sample insurance agency business plan template & feasibility study you can use for FREE .

To become an Independent insurance agent means that you have an insurance agency. The agents are also known as insurance sales agents.

These folks are involved in the sale of a variety of insurance and financial products; some of the products they deal in include; property insurance and casualty insurance, life insurance, health insurance, disability insurance, and long-term care insurance.

Insurance agencies sell insurance policies that defend individuals and businesses from financial loss that is brought about as a result of automobile accidents, fire, theft, storms, and other events that can damage property.

This is one of the reasons why many people have become so inclined to insurance that they dare not live without it. Therefore, this is one of the areas where having an insurance agency comes in handy.

A Sample Insurance Agency Business Plan Template

Industry overview.

The insurance industry is wide and global in nature; there are numerous aspects anyone interested in starting an insurance agency could choose to specialize in.

For instance; in the United States of America and even in Canada, pet insurance is one aspect of insurance that is gradually opening up and it is interesting to state that it is a very promising market.

Anyone looking towards starting an insurance agency has the option to choose an area of insurance to specialize in or they could choose to start a general insurance company; an insurance company that is involved in the selling of life insurance policies, health insurance policies, auto/car insurance policy and liability insurance amongst others.

The united states of America have the largest insurance market in the world as indicated by the volume of premium payments.

Statistics show that in 2013 alone, out of the total sum of 4.640 trillion US dollars of gross premiums written on a global scale, 1.274 trillion US dollars which translates to 27% were actually written in the United States of America.

This goes to show how big the insurance industry is in the United States of America. Independent insurance agents characteristically show a lot about insurance companies that meet the needs of their clients.

Running an insurance agency means that insurance agents have to be very well trained and knowledgeable about the difficulties of the insurance market and insurance law.

Getting a hang of this means that an insurance agent is able to advise their clients about appropriate amounts of insurance and insurance coverage for their particular needs.

More often than not, independent insurance agents work hand in hand with insurance mediators, in getting quotes from multiple insurance providers and then they go ahead to license them off to the independent agents.

Working with an insurance intermediary service allows the independent agent to appraise many quotes and offer their clients the best policy options ever.

There are a good number of major trade organizations that back the interests and needs of the independent insurance agent; some of them are Agents for Change, The National Organization of Life and Health Agents (NOLHA), the Independent Insurance Agents & Brokers of America, amongst many others.

Starting an insurance agency is a wonderful idea, but a whole lot has to be in place and it includes; getting an insurance license from the organization regulating the insurance industry like the National Association of Insurance Commissioners that regulates the industry.

No doubt, the process of obtaining an insurance agency license might not come too easy, because of the laid down criteria in which the whole process entails an insurance licensure examination is required if you want to start an insurance agency.

If you are serious and determined, you could write and pass the exam in one sitting, but if not, then you should be ready to take the exams over and over again. The bottom line is that these exams do not come cheap; so you must prove your worth before you can be issued a license.

In some countries trust is one of the key factors that may want to slow down the growth of the insurance agencies. Apart from that, then the insurance agencies just like insurance companies are really growing. The industry is a very profitable one with a lot of room for more prospects.

Executive Summary

May Flora brokers is a general insurance agency and were incorporated under United States law as a private Limited Liability Company. It has plans in the nearest future to transform into a public limited liability company. This is so that we can get listed on the New York Stock Exchange.

We will launch the business in heart of New York City – New York where we will have our headquarters and later spread to other major cities in the United States of America.

May Flora Insurance brokers were established with the sole directive of conducting insurance businesses in a highly professional, ethical, and customer-driven approach. We are aware that businesses these days require diverse and sophisticated approaches, which is why we will offer our clients the very best of deals at all times, and all around the year.

We are glad to find ourselves in a hub like the New York insurance market and this is why we have decided to kick start by dealing in various insurance policy covers such as:

Life and Annuities Insurance, Health/Medical Insurance, Car / Vehicle Insurance, Pet Insurance, Agricultural Insurance, Aviation Insurance, Financial Reinsurance, Guaranteed Asset Protection Insurance, Group Insurance, Inland Marine Insurance/Marine Insurance/Shipping Insurance, Travel Insurance, Liability Insurance/ Professional Liability Insurance and Property and Casualty Insurance, and what have you.

At May Flora Brokers, our client’s best interests come first, and everything we do is guided by our professional ethics. We will ensure that we are committed to competence, integrity, innovation, and excellent customer service. We will also guarantee that we only hire employees who are well experienced to help us drive the business.

We plan to hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely. We will promote a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees, and for our clients.

May Flora is poised at all times to demonstrate her commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.

May Flora brokers were founded by a group of New York-based investors led by Andrew Basher, Andy Ruthless, and Mr. Ruddy Frumpy. The organization will be managed by these three, as well as other partners who will work in the background. Andy Basher graduated from the University of California – Berkley (First Degree), Brock School of Business at Stamford University (MBA), and University of Harvard (PhD.).

He has extensive experience in a senior managerial role with some of the world’s leading insurance companies. He will be bringing his wealth of experience and expertise to help grow May flora Brokers to become a world-class insurance company.

Our Product and Services

May flora Brokers is going to offer varieties of insurance products and services within the scope of the insurance industry in the United States of America.

Our intention in starting our insurance agency is to make profits from the United States market and we will do all that is permitted by the law in the U.S. to achieve our aim and business goals. Our products and service offers are listed below;

• Life and Annuities Insurance policy cover
• Health/Medical Insurance policy cover
• Car/Vehicle Insurance policy cover
• Pet Insurance policy cover
• Agricultural Insurance policy cover
• Aviation Insurance policy cover
• Financial Reinsurance
• Guaranteed Asset Protection Insurance policy cover
• Group Insurance
• Inland Marine Insurance/Marine Insurance/Shipping Insurance
• Travel Insurance policy cover
• Liability Insurance/ Professional Liability Insurance
• Property and Casualty Insurance policy cover
• Consulting and Advisory Services (Within the Insurance Business)

Our Mission and Vision Statement

• Our vision is to be one of the foremost insurance brokers to make available a wide range of insurance products at an affordable price in the United States of America.
• Our mission is to be listed as amongst the top 20 insurance companies based on revenue generations ( premium collections et al ), trust, and ease of doing business.
• We will ensure that our clients get their claims as when due without unnecessary delays.

Our Business Structure

We plan to use the best structures to build our insurance agency. This is vital because we want to be known as a standard organization. May flora Brokers will build a solid business structure that can support the growth of our insurance agency. We will leave no stone unturned in seeing that we hire competent hands to help us build the business of our dream.

The fact that we want to become one of the leading insurance agency brands in the industry in the whole of the United States of America makes it highly necessary for our organization to deliberately build a well–structured business from the onset. Below is the business structure that we will build May flora insurance brokers on;

• Chief Executive Officer

Legal Secretary

Head of Premium Collections

Head of Claims

Admin and HR Manager

• Marketing Executive
• Customer Care Officer

Front Desk Officer

Job Roles and Responsibilities

Chief Executive Office – CEO:

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization
• Reports to the board
• Responsible for drawing up contracts and other legal documents for the company
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics; coordinating case preparation.
• Provides historical reference by developing and utilizing filing and retrieval systems; records meeting discussions; maintains transcripts; documents and maintains evidence.
• Responsible for the collection of premiums for the organization
• Works with software developers to develop efficient and easy-to-use premium collection software
• Advises the organization from time to time on how to improve and increase premium collections
• Collaborates with the head of sales and marketing to ensure that our insurance policies holders do not allow their policies to lapse
• Follows up on premium payment and send reminders from time to time to our policyholders to pay their premium
• Responsible for resolving any premium issues with our bank and policyholders.
• Responsible for the payment of claims to policyholders that files for claims
• Ensures that proper investigations are carried out before claims are paid
• Reviews the organizations’ claims policy from to time to time to make it efficient and measure up with best practices in the industry.
• Keeps proper record of claims that are paid out by the organization
• Supervises the claims department
• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• Responsible for training, evaluation, and assessment of employees
• Responsible for arranging travel, meetings, and appointments
• Oversees the smooth running of daily office activities.

Marketing/Sales Executive

• Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
• Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
• Develops, executes, and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represents the company in strategic meetings
• Helps increase sales and growth for the company
• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides management with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risk analysis.
• Performs cash management, general ledger accounting, and financial reporting for one or more properties.
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensures compliance with taxation legislation
• Handles all financial transactions for the organization
• Serves as an internal auditor for the organization

Client Service Executive

• Ensures that all contacts with clients (e-mail, walk-In center, SMS, or phone) provide the client with a personalized customer service experience of the highest level
• Through interaction with students on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the school coordinator in an effective and timely manner
• Consistently stays abreast of any new information on the schools’ products, promotional campaigns, etc. to ensure accurate and helpful information is supplied to students when they make inquiries
• Welcomes guests and clients by greeting them in person or on the telephone; answering or directing inquiries.
• Receives parcels/documents for the organization
• Handles inquiries via e-mail and phone calls
• Distributes mail in the organization
• Handles any other duties as assigned by the Admin / HR manager

SWOT Analysis

May flora insurance brokers know that it will be in our best interest to identify our strengths and weaknesses; this is exactly why we engaged the services of a core professional in the area of business consulting and structuring to assist the firm in building a well–structured insurance agency that can favorably compete in the highly competitive insurance industry/market in the United States.

Part of what our team of business consultants did was to work with the management of the organization in conducting a SWOT analysis for May flora insurance brokers. Here is a summary of the result of the SWOT analysis that was conducted on behalf of May flora brokers. Before that, it is important to state that we have taken this really seriously.

It is compulsory for a business to have a record of its core strength. Its core strength lies in the power of our team; our workforce. We have a team that can go all the way to give our clients value for their money. We are well positioned and we know we will attract loads of clients from the first day we open our doors for business. We also have an efficient and effective customized software application that will help carry out seamless insurance activities.

As a new insurance agency in the United States, it might take some time for our organization to break into the market; that is perhaps our major weakness.

• Opportunities:

The opportunities in the insurance industry are massive and we are ready to take advantage of any opportunity that comes our way which is why we are going to be offering several insurance policies/packages.

One thing is certain, a weak economy is one major factor that is limiting growth opportunities for the insurance industry. Come to think of it, there is hardly any business or investment opportunity that does not come with its own fair share of threats and challenges. This is why most organizations conduct risk assessments on a regular basis so as to enable them to produce strategies that will help them stay afloat in the industry.

Another major threat and challenge that we are likely going to face when we start our insurance business are, of course, the arrival of other insurance agencies in the same location where ours is located and perhaps selling the same insurance policy covers as we do.

For sure if we have been able to come up with workable and winning strategies that will help us outsmart our competition in the location where our insurance agency is going to be located. With that, we are likely not going to struggle to grow our insurance company and also retain some of the best hands under our employment.

Over and above, just as in any other business and investment vehicle, economic downturn, unstable financial market, natural disasters, and unfavorable government economic policies can hamper the growth and profitability of an insurance company.

MARKET ANALYSIS

• Market Trends

One common trend is that, in the insurance industry, it is only the smallest insurers that exist as Single corporations. It is the practice in the insurance industry for most major insurance agencies to exist as insurance groups; they usually partner with holding companies.

This practice has loads of benefits and as a matter of fact, insurance groups are known to survive the turbulence in the insurance industry year after year and the survivability of single insurance agencies is pretty low. This is why you may hardly find an insurance broker that is not into the sale of various insurance policy covers ranging from motor vehicle insurance policies to pet insurance policy cover to marine insurance policy covers et al.

Another trend in the insurance industry is the creativity in premium collections. Most insurance agencies know that the survival of their business lies in the regular payment of premiums which is why they have to go all the way to put systems and processes in place that will help the collect premiums from the policies holders with ease.

If you keep tabs on successful insurance companies you will realize that they leverage on technology (internet and software applications et al) in running their business.

Our Target Market

Although May flora insurance brokers will initially serve the small to medium-sized markets in and around New York City – New York, that does not in any way stop us from growing to be able to compete with the leading insurance companies selling our insurance policies in the cities in the United States.

We hope to someday merge or acquire other smaller insurance companies and expand the sales of our insurance products and business beyond the shores of the United States of America.

As a standard insurance company, May flora has a range of insurance policy covers and we will also work hard to continue to add more insurance covers that are on sale in the insurance market in the United States of America hence expanding the scope of our target market from time to time.

Our target market cuts across people of different classes and people from all walks of life, local and international organizations as well. We are coming into the industry with a business concept that will enable us the sale of insurance policies to the highly placed people and companies in the country and at the same to the lowly placed people and smaller businesses.

In other words, our target market is the whole of the United States of America and subsequently other parts of the world. Below is a list of the people and organizations that we have specifically designed our products and services for;

• Students, Young Adults, The Elderly, and Children et al
• Businesses and Entrepreneurs
• Blue Chips Companies
• Corporate Organizations
• Manufacturers and Distributors
• Real Estate Owners, Developers, and Contractors
• Research and Development Companies
• The Government (Public Sector)
• Schools (High Schools, Colleges, and Universities)
• Sport Organizations
• Entrepreneurs and Start-Ups

Our competitive advantage

A close study of the insurance industry reveals that the market has become much more intensely competitive over the last decade. As a matter of fact, you have to be highly creative, customer-centric, and proactive if you must survive in the insurance industry. We are aware of the stiffer competition and we are well prepared to compete favorably with other leading insurance companies in the United States.

May flora insurance brokers might be a new entrant into the insurance industry in the United States of America, but the management staff and board members are considered gurus. They are people who are core professionals and licensed and highly qualified insurance practitioners in the United States. These are part of what will count as a competitive advantage for us.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category (startups insurance companies) in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives. We will also give good working conditions and commissions to freelance sales agents that we will recruit from time to time.

SALES AND MARKETING STRATEGY

Starting and running an insurance agency requires aggressive marketing which is why you have insurance salesmen and women who are always on your neck to market/sell one insurance cover or the other especially if you live in the United States of America.

So to stay afloat in the insurance industry, you must be ready to spend good cash on marketing, advertising, and promoting your insurance products. Your marketing and advertising departments must regularly come out with new innovations and products that can catch the attention of your potential clients.

This is why when we were drafting our marketing ideas and sales strategies for our insurance agency, we ensured that we created a compelling personal and company profile that include the profile of our board of directors and management team.

The truth is that if you have honest, trustworthy, and successful professionals on your board, customers can easily trust you with their hard-earned money. In some countries trust is one of the key factors that is hampering the growth of the insurance industry.

Nobody wants to buy insurance policies, pay premiums,s and is not certain if they can get claims when the time comes. Here are some of the platforms we will utilize to market our insurance policies;

• Introduce our business (insurance policy covers) by sending introductory letters alongside your brochure to individuals, investors, and corporate organizations
• Advertise our business in relevant business magazines (insurance magazines and business-related magazines) and be available for insurance-related talk shows and interactive sessions on TV and Radio stations)
• List our insurance company on local directories/yellow pages (both online and offline)
• Attend expos, seminars, and business fairs to network and sell our insurance policy covers
• Leverage the internet to promote our insurance business/insurance policy covers
• Join local chambers of commerce around us with the main aim of networking and marketing our insurance products.
• Engage the services of marketing executives and sales agents to carry out direct marketing of insurance products.

Sources of Income

May flora Insurance brokers are established with the aim of maximizing profits in the insurance industry and we are going to go all the way to ensure that we do all it takes to sell our insurance products to a wide range of clients and also ensure that we don’t struggle to collect premiums on a regular basis.

May flora Insurance agency will generate income by selling the following insurance policy covers to both individuals and organizations;

• Liability Insurance/Professional Liability Insurance

Sales Forecast

As long as there are people living in the United States of America and businesses starting and growing in the U.S., they will always purchase one insurance policy cover or the other.

We are well positioned to take on the available market in the U.S. and we are quite optimistic that we will meet our set target of generating enough income/profits from the first six months of operations and grow the business and our clientele base beyond New York City, New York to other states in the U.S. and even the global market.

We have been able to critically examine the insurance market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to startups in New York.

Below is the sales projection for Mutual Trust Insurance PLC, it is based on the location of our insurance company and the wide range of insurance products that we will be offering;

• First Year-: $500,000
• Second Year-: $1, 500,000
• Third Year-: $3,000,000

N.B: This projection is done based on what is obtainable in the industry.

• Our Pricing Strategy

When it comes to pricing products in the insurance industry, there is an established trend and in most cases, it is determined by the risk involved in the products/insurance policy covers. The calculation is usually done by experts.

Despite the fact that there are expected price standards for various insurance policy covers, one of the easiest ways of getting into the market is to sell your insurance products a little bit below the industry average and that is exactly what we are going to do.

• Payment Options

There is the need to have several payment options. At May flora insurance brokers, our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

• Payment by via bank transfer
• Payment via online bank transfer
• Payment via check
• Payment via bank draft
• Payment with cash
• Payment via mobile money platforms

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches.

Publicity and Advertising Strategy

The insurance business just like any other business requires media hype to get people to buy into the brand. We are aware that our brand has to do with the way people perceive our organization to be which is why we are going to be deliberate when it comes to communicating and promoting our brand.

In promoting and advertising our brand and insurance products, we are going to leverage both print and electronic media. As a matter of fact, it is cost-effective to use social media platforms to promote our brands, besides it is pretty much effective.

Here are the platforms we will leverage to create brand awareness for your insurance company and to promote our insurance products in the marketplace;

• We will place adverts on national TV stations, Radio Stations, and Newspapers/Magazines
• We will run our own special TV program (insurance-based program)
• We will sponsor relevant community programs
• We will leverage the internet and social media platforms like; Instagram, Facebook, Badoo, YouTube, Twitter et al to promote and advertise insurance products
• We will install our Bill Boards in strategic locations all around New York City – New York and other cities in the U.S.
• We will engage in road shows from time to time to create awareness of our insurance company and to sell our products
• We will distribute our fliers and handbills to targeted areas from time to time
• We will send out introductory letters to multinationals, embassies, and diaspora organizations and networks in and around New York City
• We will encourage the use of word of mouth, especially from loyal customers
• We will ensure that all our vehicles are branded with our company’s logo

Financial Projections and Costing

When it comes to starting an insurance agency, you should be aware that the cost is two fold; the cost of setting up the office structure (including branches) and of course your capital base/capitalization. In essence, the nature and size of the insurance company you are looking toward starting will determine the amount you are expected to raise.

As regards the cost of setting up the office structure , your concern should be to secure a good office facility in a busy business district; it can be expensive though, but that is one of the factors that will help you position your insurance company to attract the kind of customers you would want to do business with.

These are the key areas we will spend the bulk of our start–up capital on;

• The Total Fee for incorporating the Business – $750.
• The budget for insurance policies, permits, and licenses – $10,000
• The Amount needed to acquire a suitable Office facility in a business district in New York City with 6 months’ rent up–front (Re-Construction of the facility inclusive) – $50,000.
• The Cost for equipping the office (computers, printers, fax machines, furniture, telephones, filing cabins, safety gadgets, and electronics et al) – $5,000
• The Cost of Launching our official Website – $600
• Budget for paying at least 10 employees for 3 months and utility bills – $200,000
• Additional Expenditure (Business cards, Signage, Adverts, and Promotions et al) – $2,500
• Capital Base – 1 Million Dollars
• Miscellaneous – $10,000

Going by the report from the research and feasibility studies conducted, we will need about 1.2 Million U.S. Dollars to set up a small-scale but standard insurance company in the United States of America.

Generating Funding/Startup Capital for May flora Insurance Brokers

Our insurance brokering form is going to start as a private Limited Liability Company but with a plan in the nearest future to transform into a public limited liability company so as to enable us to get listed on the New York Stock Exchange. In essence, the business will be financed by Dr. Wilcox Carrington, Mrs. Ruth Ferguson, and other members of the partnership.

These are the areas we intend to generate our start-up capital;

• Generate part of the start–up capital from personal savings
• Source for soft loans from family members and friends
• Apply for a loan from my Bank

N.B: We have been able to generate about $700,000 (from every member of the partnership with the bulk of the money coming from the lead partners Dr. Wilcox Carrington and Mrs. Ruth Ferguson). We are at the final stages of obtaining a loan facility of $500,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

BUSINESS GROWTH: Sustainability and Expansion Strategy

It is easier for businesses to survive when they have a steady flow of business deals/customers patronizing their products and services. We are aware of this which is why we have decided to sell a wide range of insurance products to both big and small clients, individual clients, and corporate clients as well.

We know that if we continue to sell our insurance products and continue to collect premiums on a regular basis, there will be a steady flow of income for the organization. Our key sustainability and expansion strategy is to ensure that we only hire competent employees, and create a conducive working environment and employee benefits for our staff members.

In the nearest future, we will explore the options of either merging with another insurance companies or acquiring one or more insurance companies in order for us to increase our market share. We know that if we implement our business strategies, we will grow our insurance business beyond New York City, and New York to other states in the U.S in record time.

Check List/Milestone

• Business Name Availability>Completed
• Business Incorporation: Completed
• Application for Insurance License: Completed (Collected)
• Opening of Corporate Bank Accounts at various banks in the United States: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID:  Completed
• Application for business license and permit: Completed
• Purchase of All forms of Insurance for the Business: Completed
• Conducting Feasibility Studies: Completed
• Generating part of the start-up capital from the founders: Completed
• Applications for Loan from our Bankers:  Completed
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents:  Completed
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing/Promotional Materials: Completed
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, office equipment, electronic appliances, and facility facelift: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business (Business PR): In Progress
• Health and Safety and Fire Safety Arrangement: In Progress
• Establishing business relationship with key players in the industry: In Progress.

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Sample Insurance Business Plan

Writing a business plan is a crucial step in starting an insurance company. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring insurance company owners, having access to a sample insurance business plan can be especially helpful in providing direction and gaining insight into how to draft their own insurance business plan.

Download our Ultimate Insurance Business Plan Template

Having a thorough business plan in place is critical for any successful insurance venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. An insurance business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The insurance business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your insurance company as Growthink’s Ultimate Insurance Business Plan Template , but it can help you write an insurance business plan of your own.

Insurance Business Plan Example – SafeGuard Assurance

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

Welcome to SafeGuard Assurance, located in the heart of Fresno, CA. As a novel insurance provider, we are dedicated to understanding and serving the unique needs of our local residents and businesses. Our comprehensive array of products and services includes Insurance Coverage Evaluation, Policy Issuance and Management, Claims Processing and Settlement, alongside Risk Management Consulting and Customer Support and Education. With a foundation built on excellence and a deep understanding of the insurance landscape, we are committed to becoming the premier choice for those seeking reliable and comprehensive coverage. Our strategic positioning within Fresno allows us to make a significant impact in our community, setting us apart as an ideal partner for insurance solutions.

Our success is underpinned by several key factors. The invaluable experience of our founder, who has previously steered an insurance enterprise to success, provides us with a foundation of proven strategies and insights. Our superior insurance expertise enables us to deliver unmatched service and value to our clients, distinguishing us from our competitors. Since launching as an S Corporation on January 4, 2024, we’ve achieved significant milestones, including developing our brand identity, securing a prime headquarters location, and more. These accomplishments mark our journey towards becoming Fresno’s leading insurance provider.

The insurance industry in the United States, with total premiums exceeding $1.3 trillion in 2020, plays a crucial role in the economy and financial stability. Projected to grow at an annual rate of around 3.5% from 2021 to 2025, the industry’s expansion is driven by increasing awareness of insurance importance, technological advancements, and evolving customer needs. For SafeGuard Assurance, this growth presents an opportunity to leverage industry trends like digital platforms and personalized policies to offer tailored insurance solutions. Located in Fresno, CA, our company is well-positioned to capitalize on these developments, establishing a competitive presence in the expanding insurance market.

SafeGuard Assurance targets Fresno’s local residents and small to medium-sized businesses, aiming to meet their diverse insurance needs with comprehensive solutions. Our strategy focuses on creating customized offerings for young professionals, established families, agricultural businesses, and real estate investors, ensuring access to suitable coverage. By catering to specific niche markets within Fresno, we plan to address the unique insurance requirements of these segments, providing valuable protection and peace of mind, and building a strong, loyal customer base in the process.

Our main competitors in the Fresno area include Sara Sordi Insurance Services, known for personalized customer service and local market knowledge; Kurt Sieve – State Farm Insurance Agent, which combines local service with the backing of a national brand; and Gennock Insurance, recognized for its specialization and affordable pricing strategy. Despite the strengths of these competitors, SafeGuard Assurance’s unparalleled insurance expertise and commitment to leveraging the latest technology provide us with a competitive advantage. Our ability to offer customized solutions and a customer-centered digital approach sets us apart, ensuring we meet the evolving needs of our clients more effectively than our competitors.

SafeGuard Assurance provides a comprehensive suite of services, including Insurance Coverage Evaluation, Policy Issuance and Management, Claims Processing and Settlement, Risk Management Consulting, and Customer Support and Education. Our competitive pricing and commitment to excellence position us as a trusted partner in our clients’ financial security. Our promotional strategy encompasses a blend of online marketing, traditional advertising, email campaigns, community engagement, and referral programs. By leveraging these methods, we aim to attract and retain customers in Fresno, CA, and establish SafeGuard Assurance as a leader in the insurance industry.

To ensure our success, SafeGuard Assurance will focus on key operational processes including customer inquiries and support, policy management, claims processing, financial management, regulatory compliance, marketing and sales, human resources and training, and technology and data management. Our upcoming milestones include securing necessary licenses, establishing our product lines, launching the company, forming strategic partnerships, implementing a risk management system, recruiting a skilled team, achieving operational efficiency, reaching $15,000/month in revenue, establishing a strong customer service reputation, and evaluating and adjusting our business strategies accordingly.

Under the leadership of Grace Roberts, our President, SafeGuard Assurance boasts a management team with the expertise to successfully execute our business plan. Grace’s extensive experience in the insurance industry, marked by strategic growth and a commitment to customer satisfaction, provides us with the guidance needed to achieve our long-term objectives. Her deep understanding of market dynamics, regulatory compliance, and risk management is instrumental in fostering a culture of excellence and integrity within our organization.

Welcome to SafeGuard Assurance, a new insurance provider serving the vibrant community of Fresno, CA. As a local insurance company, we understand the unique needs of our residents and businesses, setting us apart in a region where high-quality local insurance options have been limited. Our commitment to excellence and deep understanding of the insurance landscape positions us as a premier choice for those seeking reliable and comprehensive coverage.

At SafeGuard Assurance, our array of products and services is carefully designed to meet the diverse needs of our customers. We specialize in Insurance Coverage Evaluation, ensuring our clients receive the most appropriate and cost-effective coverage. Our seamless Policy Issuance and Management processes are designed to provide peace of mind, while our Claims Processing and Settlement services are efficient and customer-focused. Recognizing the importance of proactive measures, we also offer Risk Management Consulting to help our clients minimize potential risks. Moreover, we are dedicated to Customer Support and Education, ensuring our clients are well-informed and confident in their insurance decisions.

Rooted in the heart of Fresno, CA, SafeGuard Assurance is strategically positioned to serve and make a significant impact within our local community. Our deep understanding of the local market dynamics, paired with our commitment to personalized service, makes us an ideal partner for individuals and businesses in Fresno.

Our ability to succeed is rooted in several key factors. Firstly, our founder brings invaluable experience from successfully running a previous insurance enterprise, ensuring that SafeGuard Assurance is built on a foundation of proven strategies and insights. Additionally, our superior insurance expertise distinctly sets us apart from our competitors, enabling us to provide unmatched service and value to our clients.

Since our inception on January 4, 2024, SafeGuard Assurance has made significant strides as a S Corporation. We’ve accomplished several key milestones, including the creation of our distinctive logo, the development of our brand name, and securing a prime location for our headquarters. These achievements mark the beginning of our journey towards becoming a leading insurance provider in Fresno, CA.

The insurance industry in the United States is a massive market, with total premiums reaching over $1.3 trillion in 2020. This figure represents the size and importance of the industry in the country, providing a wide range of coverage options for individuals, businesses, and organizations. With such a substantial market value, the insurance industry plays a crucial role in the overall economy and financial stability.

The insurance market in the United States is expected to continue growing in the coming years, with a projected annual growth rate of around 3.5% from 2021 to 2025. This growth is driven by various factors, including an increasing awareness of the importance of insurance coverage, technological advancements in the industry, and evolving customer needs. As the market expands, there will be more opportunities for insurance companies to offer innovative products and services to meet the changing demands of consumers.

Recent trends in the insurance industry, such as the rise of digital platforms, personalized policies, and a focus on customer experience, bode well for SafeGuard Assurance, a new insurance company serving customers in Fresno, CA. By leveraging these trends and offering tailored insurance solutions to meet the specific needs of individuals and businesses in the area, SafeGuard Assurance can position itself as a competitive player in the market. With the industry’s overall growth and evolving landscape, there is ample room for SafeGuard Assurance to thrive and establish a strong presence in the insurance sector.

Below is a description of our target customers and their core needs.

Target Customers

SafeGuard Assurance will target local residents in its initial customer base, focusing on providing comprehensive insurance solutions that meet the diverse needs of this community. The company will tailor its offerings to suit the unique requirements of Fresno’s residents, ensuring that everyone from young professionals to established families has access to suitable coverage. This strategy is central to building a strong, loyal customer base in the area.

Aside from local residents, SafeGuard Assurance will also aim to serve small and medium-sized businesses within Fresno. This segment represents a significant opportunity for growth, as these entities seek to protect their assets, employees, and potential liabilities. By offering customized insurance packages that cater specifically to the business sector, SafeGuard Assurance will position itself as a key partner in the local economy’s health and resilience.

Furthermore, SafeGuard Assurance will target specific niche markets within the broader Fresno community, such as agricultural businesses and real estate investors. These sectors have unique insurance needs that are not always adequately met by larger, more generic insurers. By developing specialized insurance products for these niches, SafeGuard Assurance will tap into underserved markets, offering them valuable protection and peace of mind.

Customer Needs

SafeGuard Assurance meets the critical needs of residents by offering high-quality insurance services designed to provide peace of mind and financial stability in times of need. Customers can expect personalized attention and products tailored to their unique circumstances, ensuring that their coverage matches their lifestyle and risk profile. This commitment to excellence sets the foundation for a trusted relationship between the insurer and the insured.

Moreover, SafeGuard Assurance goes beyond traditional insurance offerings by incorporating comprehensive support and guidance. Customers can rely on an experienced team of professionals who are readily available to assist with claims, answer questions, and provide advice on how to best protect their assets. This proactive approach to customer service ensures that individuals feel supported and valued throughout their insurance journey.

Additionally, the company addresses a broader spectrum of customer needs by ensuring ease of access to information and services. Through a user-friendly online platform and mobile application, customers can manage their policies, make payments, and access important documents with ease. This convenience empowers customers, allowing them to take control of their insurance experience in a way that fits their busy lifestyles.

SafeGuard Assurance’s competitors include the following companies:

Sara Sordi Insurance Services offers a comprehensive range of insurance products, including home, auto, life, and business insurance. They tailor their services to meet the unique needs of each client, ensuring personalized coverage options. Price points vary depending on the type and extent of coverage desired by customers, but they are competitive within the Fresno market. The firm operates primarily in the Fresno area, focusing on local residents and businesses. This geographic concentration allows them to develop strong relationships with their clients and understand the specific risks and needs associated with the region. Sara Sordi Insurance Services segments its customer base primarily by individual and small to medium-sized businesses, catering to a broad demographic that values personalized service and local expertise. A key strength of Sara Sordi Insurance Services is their personalized customer service and local market knowledge. However, their focus on Fresno may limit their appeal to customers outside this geographic area, representing a potential weakness in their business model.

Kurt Sieve – State Farm Insurance Agent specializes in a wide array of insurance products such as auto, home, property, business, life, and health insurance. They leverage the strong brand and comprehensive support services of State Farm to offer customers in Fresno reliable and diverse coverage options. Pricing is competitive and often bundled for customers seeking multiple types of insurance, providing cost-saving opportunities. The agency’s location in Fresno positions it well to serve the local community, but as part of the broader State Farm network, it can leverage national resources and expertise. This enables Kurt Sieve to serve a diverse range of customers, from individuals to families and businesses, catering to their varied insurance needs. A significant strength of Kurt Sieve – State Farm Insurance Agent is the blend of local personalized service with the backing of a nationally recognized brand. However, as part of a larger corporation, there might be less flexibility in customizing policies to the unique needs of certain clients, potentially a weakness for those seeking highly tailored insurance solutions.

Gennock Insurance provides specialized insurance products focusing on auto, home, and commercial insurance. They offer competitive pricing models that are designed to be affordable for a wide range of customers, including discounts for bundling multiple policies. Their services are aimed at ensuring clients receive the best possible coverage for their specific situation. Operating within the Fresno area, Gennock Insurance has a strong understanding of the local market dynamics and insurance requirements. This local focus allows them to serve individuals and businesses within Fresno effectively, tailoring their offerings to meet the community’s needs. The company’s key strength lies in its specialization and affordable pricing strategy, making it an attractive option for price-sensitive customers. However, their narrower focus on auto, home, and commercial insurance might limit their appeal to customers seeking a broader range of insurance products under one roof, which could be viewed as a weakness.

Competitive Advantages

Our competitive edge in the insurance market is significantly sharpened by our unparalleled insurance expertise. We understand that navigating through insurance policies can be overwhelming for our customers. That’s why we equip our team with extensive training and up-to-date knowledge about the insurance industry. This ensures that we not only guide our customers to the best options that suit their needs but also simplify the complex terms and conditions of insurance policies. Our expertise allows us to tailor unique solutions for our customers, making us a preferred choice over competitors who may offer generic services.

Additionally, our commitment to leveraging the latest technology in our operations bestows upon us another competitive advantage. By integrating advanced tech solutions, we can offer faster service, more accurate policy management, and enhanced customer service. This digital approach not only streamlines our processes but also provides our customers with an easy and efficient way to manage their policies, file claims, and get support. It’s this forward-thinking and customer-centered approach that sets us apart in the Fresno market, ensuring that our customers receive not just insurance, but assurance of safety and security. Our aim is to exceed expectations, providing a service that’s not just about policies, but about people.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

SafeGuard Assurance emerges as a key player in the insurance industry, offering a comprehensive suite of services designed to meet the diverse needs of its clientele. At the heart of its offerings is Insurance Coverage Evaluation, a critical service priced on average at $150. This service enables clients to understand their current insurance coverage comprehensively, ensuring they are neither underinsured nor overpaying for unnecessary coverage. This personalized evaluation aids in making informed decisions regarding insurance investments, aligning coverage with the client’s specific needs and risk profile.

Following the evaluation, SafeGuard Assurance excels in Policy Issuance and Management, with services starting at an average cost of $200. This encompasses the drafting, issuance, and ongoing management of insurance policies. Tailored to meet individual or business requirements, this service ensures that policies remain relevant and up-to-date with the client’s evolving needs, offering peace of mind and security against unforeseen events.

Claims Processing and Settlement is another critical service provided, with fees averaging around $100 per claim. This service streamlines the typically cumbersome process of filing and settling claims, offering clients a hassle-free experience. SafeGuard Assurance prioritizes efficiency and transparency in this process, ensuring clients receive the compensation they are entitled to in a timely manner, thus mitigating the financial impact of accidents, damages, or losses.

Risk Management Consulting is offered at an average price of $250, reflecting its comprehensive nature. This service involves a detailed analysis of the client’s exposure to potential risks, followed by the development of strategies to minimize or mitigate these risks. By identifying vulnerabilities and recommending protective measures, SafeGuard Assurance plays a crucial role in safeguarding the client’s assets and financial health against potential threats.

Lastly, Customer Support and Education stand as core components of SafeGuard Assurance’s offerings, with services provided at no additional cost. This encompasses ongoing support for any questions or concerns clients may have regarding their policies, as well as educational resources and workshops designed to enhance their understanding of insurance products, risk management, and best practices for securing their assets. This commitment to customer education and support underscores SafeGuard Assurance’s dedication to empowering clients, ensuring they are well-informed and confident in their insurance choices.

In conclusion, SafeGuard Assurance offers a broad spectrum of services tailored to protect and educate its clients, ensuring they are well-equipped to navigate the complexities of the insurance landscape. With competitive pricing and a commitment to excellence, SafeGuard Assurance positions itself as a trusted partner in securing the financial future of individuals and businesses alike.

Promotions Plan

SafeGuard Assurance takes a comprehensive approach to attracting customers through a variety of promotional methods, with a strong focus on online marketing. Understanding the digital landscape allows this company to effectively reach its target audience in Fresno, CA, and beyond. Online marketing tactics include search engine optimization (SEO) to ensure that SafeGuard Assurance appears at the top of relevant search results, making it easier for potential customers to find their services. Additionally, the company will leverage social media platforms to engage with the community, share valuable insurance-related content, and advertise their services directly to users based on their interests and demographics.

Beyond online marketing, SafeGuard Assurance will also invest in traditional advertising methods. This includes placing ads in local newspapers and magazines to reach those in the Fresno area who may prefer print media. Radio spots will also serve as an effective tool to reach a broader audience during peak listening times, conveying the value and reliability of SafeGuard Assurance’s offerings.

Email marketing campaigns will be another cornerstone of the promotional strategy. By collecting email addresses through their website and in-person interactions, SafeGuard Assurance will send out regular newsletters, special offers, and updates about their services. This direct line of communication will help to build and maintain relationships with current and prospective customers alike.

Community engagement is also a critical component of the promotional strategy. SafeGuard Assurance will participate in local events, sponsor community projects, and host informative seminars about insurance and financial planning. These efforts will not only increase brand visibility but also position SafeGuard Assurance as a trusted and integral part of the Fresno community.

Referral programs will incentivize current customers to refer friends and family, effectively turning satisfied customers into brand ambassadors. This word-of-mouth marketing is invaluable and will be supported by offering discounts or special offers for both the referrer and the referee.

In conclusion, SafeGuard Assurance employs a multi-faceted promotional strategy that combines the power of online marketing with traditional advertising, email campaigns, community engagement, and referral programs. These efforts are designed to not only attract customers in Fresno, CA, but also to build lasting relationships and establish SafeGuard Assurance as a leader in the insurance industry.

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of SafeGuard Assurance, there are several key day-to-day operational processes that we will perform.

• Handle customer inquiries promptly via phone, email, and social media platforms to maintain high customer satisfaction.
• Provide detailed information on insurance products and services to potential and existing customers.
• Resolve any issues or complaints in a timely and efficient manner.
• Process new insurance applications, including verification of information and risk assessment.
• Update and modify existing policies as per customer requests or upon renewal.
• Ensure all policy documents are accurate and dispatched to customers promptly.
• Receive and review insurance claims to determine validity and coverage.
• Coordinate with assessors and claimants to gather necessary documentation and evidence.
• Process approved claims for payment and inform claimants of any decisions or requirements.
• Monitor daily financial transactions, including premium payments and claim disbursements.
• Prepare and analyze financial reports to ensure financial stability and profitability.
• Manage budgeting and forecasting to support strategic decision-making.
• Stay updated on insurance laws and regulations to ensure company compliance.
• Prepare and submit required reports and documents to regulatory bodies.
• Implement internal policies and procedures to meet or exceed regulatory standards.
• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Conduct market research to identify customer needs and adjust product offerings accordingly.
• Collaborate with sales teams to set sales targets and strategies to achieve them.
• Recruit, hire, and onboard new staff to fill key positions within the company.
• Conduct regular training sessions for employees to enhance their skills and knowledge.
• Manage employee performance and development to maintain a motivated and efficient workforce.
• Implement and maintain IT systems to support operations, including customer management and financial systems.
• Ensure data security and privacy measures are in place to protect sensitive customer information.
• Analyze data to identify trends and insights for improving service delivery and business performance.

SafeGuard Assurance expects to complete the following milestones in the coming months in order to ensure its success:

• Obtain Necessary Licenses and Permits : Secure all required state and local licenses to legally operate as an insurance provider in Fresno, CA. This step is fundamental and ensures that the company operates within legal boundaries, establishing trust with potential customers and partners.
• Establish Insurance Product Lines : Finalize the types of insurance products SafeGuard Assurance will offer, such as auto, health, home, and life insurance. Tailoring product offerings to meet the specific needs of the Fresno community will be key to attracting and retaining customers.
• Launch Our Insurance Company : Officially open for business. This includes launching marketing campaigns to build brand awareness, opening the customer service lines, and ensuring the company’s website and digital channels are fully operational for quotes, purchases, and claims processing.
• Build Strategic Partnerships : Form alliances with local businesses, such as car dealerships, real estate agencies, and healthcare providers, to cross-promote services and products. These partnerships can enhance customer base growth and reinforce market presence.
• Implement a Robust Risk Management System : Develop a comprehensive system for assessing and managing the risks associated with the insurance policies offered. This will help in pricing products correctly, avoiding fraudulent claims, and ensuring financial stability.
• Recruit and Train a Skilled Team : Hire a team of professionals who are not only skilled in insurance but are also familiar with the Fresno market. Training should focus on customer service, claims processing, and compliance with insurance regulations to ensure a high level of service quality.
• Achieve Operational Efficiency : Streamline operations through technology and process improvements to reduce costs, improve customer experience, and enhance claim processing speed. Operational efficiency will be crucial for profitability and competitiveness.
• Get to $15,000/Month in Revenue : This financial milestone will be a strong indicator of market acceptance and the effectiveness of SafeGuard Assurance’s business strategies. Achieving this milestone will also provide the necessary cash flow to support ongoing operations and future growth initiatives.
• Establish a Strong Customer Service Reputation : Develop a reputation for excellent customer service by efficiently handling claims, inquiries, and complaints. Positive word-of-mouth and customer reviews can significantly influence new business and retention rates.
• Evaluate and Adjust Business Strategies : Regularly review business performance against goals, market trends, and competitive activities. Be prepared to adjust strategies, including marketing, product offerings, and customer service approaches, to ensure continued growth and success.

SafeGuard Assurance management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Grace Roberts, President

With a proven track record of steering companies towards success, Grace Roberts stands as a beacon of leadership and innovation within the insurance industry. Her tenure as the head of a previous insurance company is marked by strategic growth, operational excellence, and an unwavering commitment to customer satisfaction. Grace’s extensive experience in navigating the complex landscape of insurance has endowed her with a deep understanding of market dynamics, regulatory compliance, and risk management. These skills are not only pivotal in her role as President of SafeGuard Assurance but also instrumental in guiding the company towards achieving its long-term objectives and fostering a culture of excellence and integrity.

To reach our growth goals, SafeGuard Assurance requires $322,000 in funding. This investment will be allocated towards capital investments such as location buildout, furniture, equipment, computers, and non-capital investments including working capital, initial rent/lease, staff salaries for the first three months, initial marketing and advertising, supplies, and insurance. This funding is crucial for establishing our operations, ensuring we can effectively serve the Fresno community and achieve our objectives.

Financial Statements

Balance sheet.

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Income Statement

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Cash Flow Statement

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Insurance Business Plan Example PDF

Download our Insurance Business Plan PDF here. This is a free insurance business plan example to help you get started on your own insurance company plan.  

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Insurance Agency Business Plan Sample

Dec.22, 2016

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Table of Content

Insurance Agency business plan for starting your own business

If you worry about how to start Insurance services, you must create a detailed Insurance agent business plan. It will not only guide you in the initial phases of your startup but will also help you later. Business plans for Insurance Agency are good instruments to assess the success of the business and track its progress. Insurance agencies require financial expertise and a highly accurate finance business plan . 

Since the insurance industry is classified as a due diligence service, you may be confused about how to start independent Insurance Agency. You can refer to this template set out for a firm called Lifelong Insurance for detailed guidance.

Executive Summary

Lifelong Insurance will be located in Texas. The business will provide life, health, travel, and vehicle insurance to its customers.  If you want to start this business but are confused about where to start, this Insurance Agency business plan template can act as your reference point.

2.1 The Business

As per this Insurance Agency business plan sample, Lifelong Insurance will be the newest and brightest independent Insurance Agency in Texas. It will be owned by Goerge and Martha Bell. They both have experience serving in the sector for 15 years. Lifelong Insurance was established in line with the following business continuity plan .

2.2 Management of Insurance Agency

The owners, Goerge, and Martha Bell are both Certified Financial Planners. They will hire certified and experienced employees to run the business. It is because matters related to insurance are of huge legal and financial importance and a lack of experience and knowledge can incur huge costs. In this business plan for Insurance company, we will provide a list of employees who will be hired to manage the operations of the agency. 

2.3 Customers of Insurance Agency

Irrespective of whether you are following an Insurance Agency business plan or thinking of starting a credit repair business , you need to know who your target audience is. Lifelong Insurance has the following customer groups as its target market:

• Aspiring Young Families
• Young Adults
• Exurbanites
• Local Businesses

2.4 Business Target

As per this sample business plan for Insurance Agency, the business target for Lifelong Insurance is to raise the bar in the insurance industry by providing excellence and utilizing the highest principles and standards in every aspect of the business. Lifelong Insurance wants to empower its clients, employees, and community while employing these practices.  

You may download this Insurance Agency business plan sample pdf from our official website.

Company Summary

3.1 company owner.

George Bell and Martha Bell came up with this new insurance agent business plan after working on it for months. It was despite their combined 15 years of experience in the industry.

3.2 Why the Insurance Agency is being started

The Bells were always interested in the insurance niche. Their education and experience turned them into excellent financial analysts. They also acquired legal expertise over 15 years. Therefore, as soon as they could manage the resources, they decided to start their own business.

George and Martha deserve credit for coming up with a unique Insurance Agency business model that prioritizes convenience.

3.3 How the Insurance Agency will be started 

The insurance agency can be started by following these steps ..

Step1: Become a licensed insurance agent

You can get an insurance agent license in a matter of weeks or months, depending on the requirements in your state. Since George and Martha introduced this business plan of an insurance company after almost two decades of experience in this sector, they already had a license. 

Step2: Write your business plan

Your business plan outlines what you want your business to look like and how you plan to get there. The process of writing it should force you to answer complex questions, like what unique value you’ll offer your customers and how much money you’ll need to get started. You can get this Insurance Agency business plan template free download to get an overview of how to write a plan for your firm.

Step3: Choose a business structure

Your business structure determines how your business profits are taxed and how your personal and business assets are kept separate, among other things. There’s also an insurance-specific question you’ll need to explore and that relates to if you want your Insurance Agency to work with one specific insurer or with many different providers. 

Step4: Form relationships with insurance companies

If you’re an independent agent, you’ll need to apply to work with insurance companies who you would represent. In the later sections of this insurance company business plan pdf, we will explain how establishing long-term relations with insurance companies can help you get more sales.

Step5: Grow your client base

If you choose to start an independent agency, you may have to hustle for your first few clients. Start by attending networking events and advertising in your local market. 

Download this free insurance business plan template to help get a head start on writing a personalized business plan.

Services of Insurance Agency

Different insurance agents offer different types of insurance schemes. Insurance business proposal offered by Lifelong Insurance provides a wide range of services to cater to a wide range of clients. Some of those are mentioned below:

• Life Insurance

We will offer life insurance to our clients by which we will pay a death benefit to the beneficiaries after the insurer’s death. The paid amount will be derived from the regular, premium payments.

In the market segmentation section of this life insurance business plan, we will explain who is expected to avail of this of our services.

• Reinsurance 

We will offer reinsurance services whereby we will transfer portions of risk portfolios to other parties by some form of agreement. This will help in reducing the likelihood of paying a large obligation resulting from an insurance claim. Such transfers are a little risky to handle and require attention from the business plan insurance broker. 

• Travel Insurance

The business plan for Lifelong Insurance also provides the service of travel insurance to its customers. Our travel insurance plans will cover medical emergencies, trip cancellation, trip interruption, delays, medical evacuation, and lost, damaged, or stolen luggage.

• Vehicle Insurance

Additionally, this  Insurance Agency sample business plan also offers vehicle insurance for  cars ,  trucks ,  motorcycles , and other road vehicles. Its primary use will be to provide financial protection against physical damage or bodily injury resulting from  traffic collisions . 

It is recommended that you read multiple insurance business plan templates like these to decide what services you want to offer.

Marketing Analysis of Insurance Agency

Great work.

Had the pleasure of working with Alex on a business plan for a new venture. The end result looks very professional. His communication is always prompt and he was very patient with my detailed requests. I would definitely work with this company in the future.

You must understand the market thoroughly before you step into it. It will help you understand the level of competition, potential untapped markets, pricing trends, and changing consumer preferences. You may go over different Insurance Agency business plan examples to get an overview of the current market trends.

5.1 Market Trends

The market size of insurance brokers and agencies in the United States reached almost $182 billion in 2020 and was expected to further increase in 2021. Hence, this is the right time to work on your insurance company business model and introduce it in the market. You can reach out to a marketing plan Insurance Agency to help you understand the changing marketing trends.

5.2 Marketing Segmentation

Common characteristics of a market segment include interests, lifestyle, age, gender, etc. It is essential to identify them to determine your target market. Every <sample> sample business plan for insurance company identifies different customer groups. In this marketing plan for insurance company pdf, Lifelong Insurance Agency specifies the following as its potential customers:

5.2.1 Aspiring Young Families

Young families have varying insurance needs. They need to avail themselves of life insurance policies, health insurance, and auto insurance. We will serve them in all these aspects. They will sign up for vehicle insurance as per this insurance sales business plan.

5.2.2 Young Adults 

Lifelong Insurance will target this group with its competitive auto insurance rates and insurance of technology gadgets such as smartphones and computers.  

5.2.3 Exurbanites

This target market will need help with life insurance and long-term care. This group is also expected to get their vehicles insured by us.

5.2.4 Local Businesses

Small businesses have a myriad of insurance needs. At Lifelong Insurance, our representatives will meet each business owner and individually determine their insurance needs.

5.3 Business Target

• Capture 30% of the market share within 1.5 years of operations.
• Maintain a CSAT score of more than 96 throughout the operational years.
• Negotiate with local businesses to expand our client base.
• Increase returns on interest by 15%.

5.4 Product Pricing

As per this business plan insurance company, Lifelong Insurance will keep its prices a bit higher than its competitors. It is because we have hired the most expert and competent employees. Moreover, we are providing several benefits as compared to our competitors.

Marketing Strategy of Insurance Agency 

No matter how better you are performing as compared to your competitors, you cannot manage to get more sales unless you advertise with compelling arguments. In your business plan, you must define a sales strategy by which you intend to reach out to more and more customers.

To get ideas, you can read the business plans for insurance agencies that are available to you. You can go through similar business plans such as a bookkeeping business plan to understand how an influencing yet unobtrusive sales strategy is developed.

6.1 Competitive Analysis

• As per this business plan for an independent Insurance Agency , Lifelong Insurance will strive to be the best and quickest insurance services provider . 
• Lifelong Insurance will go through clients’ requirements thoroughly before developing a customized insurance package for them.
• As mentioned in this sample business plan for Insurance Agency, we will hire people who are the most qualified, expert, and experienced for the post.
• We will build long-lasting relationships with our clients through constant communication. 

6.2 Sales Strategy

This insurance agent marketing plan template includes the following sales strategies:

• Utilize social media platforms and online web presence.
• Utilize customer ranking websites such as yelp.com.
• Request referrals from satisfied customers.
• Collaborate with local safety institutes.
• Arrange seminars to spread awareness about insurance packages.

6.3 Sales Monthly

6.4 sales yearly, 6.5 sales forecast.

All the costs associated with human resources are accounted for in this business plan for an insurance agent.

7.1 Company Staff

Under this Insurance Agency business proposal, these positions will be hired for:

• 5 Bookkeepers
• 2 CFP Agents
• 1 Admin Manager
• 1 Customer Care Executive

7.2 Average Salary of Employees

Financial plan of insurance agency .

As per this business plan for Insurance Agency template, Lifelong Insurance’s idea is to increase the premium charges on its different services over time to have greater profit margins. This business target stems from the fact that a skilled workforce and a sustainable business cannot be established without monetary resources.

As per this business plan Insurance Agency, the Bells will take several initiatives to boost their sales. If you are entering this venture you must analyze the financial feasibility of your startup by drafting the expected cash flow diagrams, and calculating gross margins.

To see what you must include in your financial plan, you can refer to the Insurance Agency business plan samples available on our website. Moreover, you can also take help from the financial plan documented below.

8.1 Important Assumptions

8.2 break-even analysis, 8.3 projected profit and loss, 8.3.1 profit monthly, 8.3.2 profit yearly, 8.3.3 gross margin monthly, 8.3.4 gross margin yearly, 8.4 projected cash flow, 8.5 projected balance sheet, 8.6 business ratios, tips on how to establish a successful insurance agency.

If you are taking a gander to initiate an insurance agency, it is necessary to do an intensive background research to get a good understanding of the insurance sector before getting your feet wet. For instance, before you start offering a particular policy, it is exigent to get to the ground and identify the desideratum of the target customers. It is also a requirement to have a strong business plan that you can employ to run and make decisions in the insurance agency. Check out the samples of insurance agency business plans posted online to know how to design yours.

Having a professional business tactics template will save you on time that you would have spent creating your plan of activities from scratch. If you fancy a customized plan, consider seeking professional insurance agency business plan writing services . As mentioned earlier, one of the bankroll remonstrances of scribbling a contrivance is the amount of time and research that is required. Luckily, there are many professional insurance writers, who operate offline as well as online who can help you write insurance agency business plan samples . The charge for this service might be high, but it is better to spend money on a quality service than scribble a mediocre contrivance that will spell doom for your firm.

Results of a SWOT Analysis

Notictious Insurance Agency is focusing on the identification of the multifarious strengths and weaknesses that could promote the organization or lead to its downfall. As a result, we sort the ministrations of a crackerjack business-consulting organization that did a comprehensive SWOT assay. The results of this analysis will succor tract the concourse for success.

Our team was actively convoluted in the analysis and worked with the counsels to warrant that their recommendations were accurate and in line with the goals.

We take the results of the assay very seriously, and we are committed to making sure that we bring into playing the proposed organization recommendations to the letter.

For any business to succeed in the surpassingly vying and digitalized current business world, it needs to identify its core strengths. Business strength is something that sells to the target customers. Our insurance concourse’s core strength is its workforce, which is our insurance faction. Since our inception, we have engaged a team of experts who are committed and determined to warrant that customers get quality services. We have positioned our insurance organization to inveigle millions of prospects who need insurance agency business plans from the first-day operations. We have also invested in a modern application or software that allows us to streamline our insurance concourses and get in touch with our insurance prospects at any time of the day and without spending a fortune.

As a new insurance concourse in the nation, we will desideratum to generate an effective plan to penetrate the market and succeed in getting customers. We understand the insurance sector is very competitive, but we are sure that we have what it takes to tussle in the business with the other insurance concourses that offer similar policies that we plan to offer.

Opportunities

There are unlimited business scopes for our insurance concourse in the market today. We are prime to make sure that we take ascendancy of all business opportunities that come our way and this will greatly help to warrant that we start and uphold to conceive lucre for decades if not centuries.

A weak and unpredictable mercantile is one of the primary threats that could hogtie the surge of our insurance concourse and the insurance business at large. Every business faces its divvy of presage in spite of the verity that it might have a robust system of tackling the demurs. This is the main reason why institutions and the insurance concourses that we plan to rival in the market carries out risk assessment studies regularly to warrant that the concourse is conscious of the business changes in the market.

Another business fulmination that we are keen on responding to as we progress is the establishment of similar insurance agencies in New York. It is our hope that when that happens, we will have invested in business teams that will generate unique and unrivaled policies, which will keep customers streaming into the company.

Needless to say, the many realistic, implementable and winning business strategies that we have been capable to create and establish as credible ways of interacting with customers will surely give us a higher cutting-edge in the market. By providing quality insurance services to our chumps, we will be capable to expand and surge the business fast and warrant that it continues to reign supreme.

It is also importunate to point out that just like any other business or venture entity; the unstable financial markets are a significant threat. Similarly, economic changes and downturns, climate calamities, as well as government policies that do not favor the institutions are ostensible to affect our insurance provision services, but we are prime to handle them all and warrant that the concourse remains profitable.

Payment Options

By payment options, we are referring to the various channels that our customers will use to pay for premiums that they select. Notictious Insurance Agency takes pride in that we have a solid plan created by our finance department. This plan makes sure the prompt receipt of payments without compromising the safety of our clients.

Below are some of the deposit choices that our customers will have to apply to make payments to us on a monthly or yearly basis.

• Deposit by via bank transfer
• Deposit through online bank transfer
• Deposit through check
• Deposit through bank draft
• Deposit with cash
• Deposit through mobile cash platforms

Culmination of the settlement choices listed above will be through credible and reliable banking platforms as well as organization systems to eliminate any errors from occurring.

Advertising and Promotion Strategy

Although our insurance intermediary is different from the others on the earth, we do plan to make sure that we use media stations to advertise it. We are conscious of the fact that most people make a decision to apply the services of a particular insurance agency business plan given their referrals and reputation. Therefore, we will sweat on creating a good credibility and reputation score in the market to contend with the auxiliary insurance companies.

During the promotion of our insurance products, we intend to leverage in both computerized and print media. Our research has shown us that using this medium will save us hundreds of dollars that we can invest in other activities that will further promote the augmentation of the insurance institution.

Here is a list of the primary platforms that we are going to be using to create a brand acquaintanceship of our insurance company and promote the insurance products to our customers.

• We will advertise our organization through countrywide television stations, gazettes, magazines, and AM-FM stations
• We will have our organization TV program that will be discussing the policies that we provide
• We also going to be actively involved in community-based programs
• We will employ social media networks such as Twitter and Facebook to advertise our insurance products and organization
• We will invest in quality billboards that will be installed around the city and in auxiliary areas of the nation that we intend to open the organization offices
• We will consummate road shows from time to time to showcase our insurance policies to our customers
• We will disseminate dodgers and pamphlets to our customers on a monthly basis
• We will expedite rudimentary letters to Diaspora institutions, consulates, and conglomerates to warrant that they too are cognizant of our insurance policies and hopefully they will take up a few
• We will invest in branded vehicles and also brand the commercial buses
• We will encourage our loyal customers to market our products to their peers, friends, and colleagues by offering incentives such as discounts.
• What is the easiest way to complete my insurance business plan?

The easiest way to come up with a business plan is to take one step at a time. Start with developing an executive summary, get an idea of what your company looks like, and take down the ways you can execute your idea. You can hire professional services to get a business plan for a financial advisor . If you know the field, you may also write your business plan after going through a sample business plan template for an Insurance Agency.

• Where can i download an insurance business plan pdf?  

There are multiple websites where you can find free PDFs for business plans. Whether you are looking for a  holding company business plan or an Insurance Agency sample business plan, you can find the samples by doing a little resear

Download Insurance Agency Business Plan Sample in pdf

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Real Estate Agency Business Plan PDF Example

• May 7, 2024
• Business Plan

Creating a comprehensive business plan is crucial for launching and running a successful real estate agency. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your real estate agency’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a real estate agency business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the real estate industry, this guide, complete with a business plan example, lays the groundwork for turning your real estate agency concept into reality. Let’s dive in!

Our real estate agency business plan covers all essential aspects necessary for a comprehensive strategy. It details operations, marketing strategy , market environment, competitors, management team, and financial forecasts.

• Executive Summary : Provides an overview of the real estate agency’s business concept, market analysis , management, and financial strategy.
• Real Estate Brokerage Services & Fees: Describes the brokerage services including property sales and acquisitions, along with a fee structure.
• Property Management Services & Fees: Outlines property management services offered and their respective fees.
• Key Stats : Offers data on industry size , growth trends, and market positioning.
• Key Trends: Highlights significant trends impacting the industry, such as digital transformation and changing buyer preferences.
• Key Competitors : Analyzes primary competitors and differentiates the agency from these competitors.
• SWOT : Analyzes strengths, weaknesses, opportunities, and threats.
• Marketing Plan : Outlines tactics for attracting new clients and maintaining relationships.
• Timeline : Sets out key milestones from inception through the first year of operations.
• Management: Information on the management team and their roles within the agency.
• Financial Plan: Projects the agency’s financial performance over the next five years, detailing revenue, profits, and anticipated expenses.

Real Estate Agency Business Plan

Fully editable 30+ slides Powerpoint presentation business plan template.

Download an expert-built 30+ slides Powerpoint business plan template

Executive Summary

The Executive Summary introduces your real estate agency’s business plan, offering a concise overview of your agency and its services. This section outlines your market positioning, the variety of real estate services offered—including property sales, rentals, and property management—its location, size, and a description of day-to-day operations.

This section should also discuss how your real estate agency will integrate into the local market, including the number of direct competitors within the area, identifying who they are, along with your agency’s unique selling points that differentiate it from these competitors.

Additionally, you should include information about the management and co-founding team, detailing their roles and contributions to the agency’s success. Furthermore, a summary of your financial projections, including revenue and profits over the next five years, should be presented here to provide a clear picture of your agency’s financial plan.

Make sure to cover here _ Business Overview _ Market Overview _ Management Team _ Financial Plan

Dive deeper into Executive Summary

Business Overview

For a Real Estate Agency, the Business Overview section can be concisely divided into 2 main slides:

Real Estate Brokerage Services & Fees

Briefly describe the agency’s professional and welcoming office environment and its conveniently located premises near major residential and commercial areas, which enhances accessibility and client traffic. Detail the range of real estate brokerage services including buying, selling, and leasing properties, and discuss the agency’s fee structure, which is typically based on a percentage of the property sale or lease price, reflecting the high quality of service and market alignment.

Property Management Services & Fees

Describe the comprehensive property management services offered that cover tenant screening, rent collection, maintenance, and financial reporting. The pricing for these services is usually based on a percentage of monthly rental income or a flat monthly fee, with potential additional charges for special services like emergency maintenance or tenant placement, ensuring landlords a hassle-free ownership experience.

Make sure to cover here _ Real Estate Brokerage Services & Fees _ Property Management Services & Fees

Market Overview

Industry size & growth.

In the Market Overview of your real estate agency business plan, start by examining the size of the real estate industry and its growth potential. This analysis is crucial for understanding the market’s scope and identifying expansion opportunities.

Key Market Trends

Proceed to discuss recent market trends , such as the increasing consumer interest in sustainable and eco-friendly properties, the growing demand for smart homes equipped with the latest technology, and the rising popularity of urban living spaces among millennials and young professionals. For example, highlight the demand for properties that cater to specific lifestyle needs, alongside the rising preference for locations with comprehensive amenities and green spaces.

Key Competitors

Then, consider the competitive landscape, which includes a range of agencies from large national firms to local boutiques, as well as online real estate platforms. For example, emphasize what makes your agency distinctive, whether it’s through exceptional customer service, a unique range of property management services, or specialization in certain types of properties such as luxury homes or commercial real estate. This section will help articulate the demand for real estate services, the competitive environment, and how your agency is positioned to thrive within this dynamic market.

Make sure to cover here _ Industry size & growth _ Key competitors _ Key market trends

Dive deeper into Key competitors

First, conduct a SWOT analysis for the real estate agency , highlighting Strengths (such as experienced realtors and a diverse property portfolio), Weaknesses (including high agent turnover or reliance on local market conditions), Opportunities (for example, the growing demand for rental properties or the potential for tapping into luxury real estate markets), and Threats (such as fluctuations in real estate prices or new housing regulations that may impact operations).

Marketing Plan

Next, develop a marketing strategy that outlines how to attract and retain clients through targeted advertising, promotional events like open houses, an engaging online presence, and community involvement. This strategy should also incorporate using social media platforms to showcase properties and share customer testimonials, enhancing the agency’s visibility and client engagement.

Finally, create a detailed timeline that outlines critical milestones for the real estate agency’s launch, marketing initiatives, client acquisition, and expansion goals. This timeline should ensure that the business moves forward with clear direction and purpose, setting specific objectives for brand establishment, market penetration, and long-term growth.

Make sure to cover here _ SWOT _ Marketing Plan _ Timeline

Dive deeper into SWOT

Dive deeper into Marketing Plan

The Management section focuses on the real estate agency’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the real estate agency toward its financial and operational goals.

For your real estate agency business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Financial Plan

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your real estate agency’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your real estate agency business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

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It’s common sense to have full insurance coverage. And it’s good business sense to have a complete business plan for your insurance related business. These free sample business plans will help you get starting writing a business plan for your business.

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