health and social care level 3 unit 7 assignment

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Unit 7: Principles of Safe Practice in Health and Social Care

This unit is part of the BTEC Level 3 National Extended Diploma in Health and Social Care and has the following learning outcomes and assessment criteria:

• A1 Duty of care
• A2 Complaints procedures
• B1 Types and signs of abuse and neglect
• B2 Factors that could contribute to individuals being vulnerable to abuse and neglect
• B3 Responding to suspected abuse and neglect
• B4 Reducing the likelihood of abuse and neglect
• C1 Health and safety legislation and policies in health and social care
• C2 Influence of legislation and policies on health and social care practice
• D1 Procedures to maintain health and safety
• D2 Procedures for responding to accidents and emergencies
• D3 Health and safety responsibilities

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BTEC Level 3 Health and Social Care Unit 7 Principles of Safe Practice Introduction

Subject: Vocational studies

Age range: 14-16

Resource type: Unit of work

Last updated

26 June 2024

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Unit 7 - Principles of safe practices (P5 &M2)

Health and social care, sixth form (a levels), newham collegiate sixth form centre, city of london academy - london.

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Preview text.

Nadia Muhammad P5/M

This section of my report will assess the importance of recognizing the signs of abuse. It will be based on case study 2: Wellings NHS Trust, Ward 3B and it will include how the service user would have benefited if abuse was supported.

The report is based on the case study called Wellings NHS Trust, Ward 3B. The main service user is called Lizzy D. was admitted to the ward for a routine procedure on her left hand. The surgery went smoothly and there were no complications. Following the visit of Lizzy’s husband, she complaints of pain in her hand and the nurse on duty, noticed that it was swollen and discoloured. Lizzy stated that this had ‘suddenly happened’ and that she could not explain it. She was given medication to reduce the swelling and the pain. Because the nurse was busy, she did not record either the issue or the medication given to Lizzy. The next day, Lizzy’s husband again visited, and Lizzy complained of the same swelling and pain in her hand. The husband had important things to discuss with Lizzy, that he insisted on drawing the curtains around the bed. Amina administered pain relief but didn’t record this. She did question Lizzy about her hand, but Lizzy turned her face away and refused to answer.

If a service user decides to disclose an allegation of abuse or neglect to one of their service providers, it is important that the allegation is taken seriously and that they do not jump to conclusions. For some people asking too many questions may be distressing and change their mind about speaking of the incident. The service user should not promise to keep it a secret as they have a duty of care to report suspected cases of abuse or neglect to their manager or higher-ups.

Within the case study, it is up to Lizzy to disclose what is happening behind the close curtain of her bed within the ward as nobody else truly knows or witnessed this. While it is very serious and potentially a life-threatening thing, Amina must be aware of and understand that this will be a very emotional and hard thing for Lizzy to process and that she may not be ready to make a claim or report due to her recovering from surgery and possible mental abuse in her home life. Amina should show Lizzy compassion and support her in any way that she can, but it is still vital for her to report these concerns to higher-up or police even if she is unsure. Amina must consider what the consequences for Lizzy maybe if she does not report this all while ensuring that she is respectful of her and her dignity. Amina must be aware of the impact on Lizzy's life ongoing abuse could have and the potential outcome of her returning home with her husband if this is left unreported.

Any information in regard to safeguarding is personal and sensitive data and is therefore protected on the data protection act 1988 and the human rights act 1998. This means that the information must be stored correctly, if on paper locked away in a filing cabinet or if digital password protected. The service provider must never speak to unauthorized personnel about the case. If a service provider is aware of abuse or neglect of a service user, they should follow the whistleblowing procedures, this means that staff can freely speak of any concerns they may have without the fear of punishment or repercussions. However, in some cases, a care worker may choose to ignore these claims as they fear making it worse for the service user such as Lizzy, or it may just be easier to not carry out the whistleblowing procedures, but this is wrong. If abuse and neglect allegations are left ignored it can pose a very high risk of danger for the service user,

even in some cases death, as well as the care worker as they may risk criminal charges as they were aware of a situation and did nothing to try and help, as a result ignoring their duty of care. Every workplace will have a policy describing how their professionals can be aware of the actions of others and how to report these incidents. Sometimes the individuals may be afraid or intimidated by the person they are whistleblowing; however, they have a duty of care to their service users which means they are obligated to report it.

Amina may also become a whistleblower for the Nurse who forgets to record administered medication as failure to do this could be fatal for service users who may be given more medication when it's not needed. Amina may also become a whistleblower for the Nurse who forgets to record administered medication as failure to do this could be fatal for service users who may be given more medication when it's not needed. This would neglect whether it is intentional or not. Both Amina and the other nurse must be treated fairly during this as it would be a difficult time for both but ensuring the safety of service users must come first.

Staff must be aware that not all poor-quality care is automatically abuse and sometimes is neglect. A few examples of behaviour that would require whistleblowing would be if a member of staff continually leaves necessary things such as water or food just out of reach of a service user, this would be considered neglect and need to be reported to a higher up. Another example would be a service user's hair going unbrushed to the point it becomes matted and unmanageable, this too would be neglect and behaviour that requires whistleblowing. The higherup dealing with the allegation should take everything said very seriously and follow correct procedures to ensure that the behaviour is stopped, they should reassure the whistle-blower that they have done the right thing and that they will be protected.

Having a multi-agency safeguarding team ensures that there is a group of professionals who meet regularly to discuss and plan the best ways to identify, prevent and intervene in cases of abuse and neglect, they can provide independent advocates to support the individuals and help them better understand how the process works. It is important that when these multi-agency teams come together that there is proper coordination as when many people work together things can quite quickly and easily become mixed up, lost or misinterpreted, proper organization skills to the highest standard would be very beneficial to have. Proper coordination also allows for the best care possible for vulnerable groups to ensure they get all the proper help and information that they need.

Different groups come together to form the multi-agency safeguarding team, a few of these would be social services, police, health services, voluntary organizations and care quality commissions. Each of these groups does different things within the team but it is generally the social services which would be in the lead, they manage enquiries and complaints, carry out reviews and provide unbiased advocates for service users. The police share data that they have collected with other agencies such as social services or health services so they can work together to help prevent abuse. The Care Quality Commissions are the people who set the regulations and standards that care settings must follow to ensure safety for staff and service users. They also carry out inspections to make sure they are following these. The health service staff are trained to identify signs of abuse and therefore can be

• Multiple Choice

Subject : Health and Social Care

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