corporate social responsibility and firm performance thesis

Ph.D Thesis: Impact of Corporate Social Responsibility on Financial Performance and Competitiveness of Business: A Study of Indian Firms

Posted: 16 Apr 2013 Last revised: 1 Dec 2014

Rupal Tyagi

Indian Institute of Technology, Roorkee

Date Written: July 19, 2012

The past two decades have witnessed a remarkable change in the way businesses run and operate, with the quest for excellence and all-round growth the primary objective of corporations. Pursuit of financial growth does not always lead to social advancement, and is often detrimental to the environment, resulting in unhealthy workplaces, exposure to toxic substances, urban decay and other similar issues. Managers and practitioners have often been criticised for being single minded about value maximisation. The turn of events has pressurised firms to put serious efforts into a wide range of Corporate Social Responsibility (CSR) activities. CSR has become a critical aspect in strategic decision making of a firm primarily due to financial scandals and a drop in investors’ confidence. CSR has emerged as a view that can add to the financial performance of a company and suggests that corporate decision-makers must take care of a range of social and environmental affairs in order to maximise long-term financial returns. Every firm differs in the way it implement CSR in strategic business practices, with its size, operating industry, stakeholder demands, historical CSR engagement, level of diversification, research and development and labour market conditions a few of the factors that determine this decision making. One side of the coin confirms the benefits colligated with good reputation, while the other indicates that a firm’s costs of adhering to ethical standards will translate into higher product prices, a competitive disadvantage and lower profitability. Even after deep exploration of the Corporate Financial Performance (CFP)- Corporate Social Performance (CSP) relationship, empirical evidence to date is somewhat conflicting. Globalisation and liberalisation in the Indian economy has shifted corporate goals from a socio - economic focus towards increasing shareholders value to the benefit of various stakeholders. Although extensive research on CSR-CFP has been carried out in developed countries, there is a paucity of such studies in India. The main thrust of the current study is to get intimate with this issue or devise a problem along with attaining new insights into it. This study intends to get to grips with and derive the perceptivity of corporate social behaviour towards its stakeholders along with justifying its triple bottom line benefits while filling the literary gap through replicating and extending previous findings on social and financial performance of firms. In doing so, this study also attempts to analyse in detail the aforesaid relationship and discuss the effectiveness of social and financial performance along with competitive performance of sample Indian companies. The results identify critical Indian CSR factors and determine their importance in shaping the CSP-CFP relationship, on the basis of which further research in sectors identified as weak may be carried out.

Keywords: Corporate Social Responsibility, Corporate Financial Performance, Corporate Social Performance, Competitiveness, globalisation, financial growth, stakeholder relationship, India, transparency and disclosure, environment, business ethics

Suggested Citation: Suggested Citation

Rupal Tyagi (Contact Author)

Indian institute of technology, roorkee ( email ).

Department of Management Studies Roorkee Haridwar, Uttarakhand 247667 India 9717922899 (Phone)

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Social Responsibility Journal

ISSN : 1747-1117

Article publication date: 5 June 2017

The concept of corporate social responsibility (CSR) has emerged over the past 30 years to occupy a significant role in certain aspects of the organizational theory. The purpose of this paper is to examine the impact of CSR and firm’s operational competitive performance in terms of cost, quality, flexibility and delivery, as well as the overall performance, from a developing country’s environment.

Design/methodology/approach

Structural equation modeling was used to study the relationship between CSR, competitive operational capabilities and the overall organizational performance using a survey of informants.

Using data from firms in Ghana, the work demonstrates that CSR initiative by firms will have a positive relationship with firm’s operational competitive performance in terms of cost, quality, flexibility and delivery performance, as well as overall performance. Furthermore, the study demonstrates that competitive operational capabilities in terms of cost and flexibility will lead to firms’ overall performance from the Ghanaian business environment, whereas delivery and quality seems to have no positive effect on overall performance.

Research limitations/implications

The results indicate the relevance and the implications of CSR initiatives on firms’ performance in a developing country such as Ghana. Specifically, the results indicate that when organizations invest in CSR initiatives, they are likely to achieve cost reductions, improved quality, flexibility, improved delivery and overall performance.

Practical implications

The research shows how CSR initiatives can enhance firm’s operational competitive performance and overall performance.

Originality/value

The work illustrates and provides some insights and builds on the literature in the area of CSR in a developing country’s environment.

• Responsibility

Famiyeh, S. (2017), "Corporate social responsibility and firm’s performance: empirical evidence", Social Responsibility Journal , Vol. 13 No. 2, pp. 390-406. https://doi.org/10.1108/SRJ-04-2016-0049

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Copyright © 2017, Emerald Publishing Limited

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Nexus between corporate social responsibility and firm performance: a green innovation and environmental sustainability paradigm

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• Published: 01 April 2023
• Volume 30 , pages 59349–59365, ( 2023 )

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• Naila Nureen 1 ,
• Muhammad Irfan   ORCID: orcid.org/0000-0003-1446-583X 2 , 3 &
• Cem Işik 4  

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Climate change concerns have become severe challenges in developing countries’ sustainable development due to the immense usage of fossil fuels. The government has effectively employed green practices to solve these challenges in developing countries. This study explores how corporate social responsibility influences firm performance by analyzing the data collected from 650 respondents of manufacturing firms in a developing country, i.e., China. Structural equation modeling has been applied to analyze and investigate the proposed hypotheses. The results showed that corporate social responsibility does not directly affect the firm performance. In contrast, corporate social responsibility is positively related to green transformational leadership and green innovation, which improve firm performance. The results further indicated that green innovation and green transformational leadership significantly mediate the link between corporate social responsibility and firm performance. This study offers essential insights for managers and policymakers of manufacturing firms in managing corporate social responsibility, green innovation, and green transformational leadership when analyzing firm performance. It may aid general managers of major manufacturing firms in strengthening internal resources to improve the firm performance.

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Nureen, N., Liu, D., Irfan, M. et al. Nexus between corporate social responsibility and firm performance: a green innovation and environmental sustainability paradigm. Environ Sci Pollut Res 30 , 59349–59365 (2023). https://doi.org/10.1007/s11356-023-26675-1

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The internal effects of corporate social responsibility on firm performance.

Lindsay Harris Follow

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Harris, Lindsay, "The Internal Effects of Corporate Social Responsibility on Firm Performance" (2018). Senior Honors Theses . 781. https://digitalcommons.liberty.edu/honors/781

The purpose of this thesis is to identify the internal effects of corporate social responsibility on firm performance. It also examines the definition of corporate social responsibility and two varying theories about the topic. This thesis explores the human resource, quality and financial aspects of firm performance and how those aspects of a company are affected by adopting significant corporate social responsibility programs. This research seeks to answer the claim that corporate social responsibility programs do not have a positive effect on the actual performance of an organization. It will examine the effect of CSR on employee attitudes, moral and overall satisfaction, seeking to determine if it affects employees in such a way that would affect their performance. This thesis will also examine the effect of implementing CSR programs on the quality of the company’s service or products. Finally, it will investigate the financial effects of implementing CSR programs on an organization.

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Home > Theses and Dissertations > Honors Theses > 570

Honors Undergraduate Theses

The effect of corporate social responsibility on firm value and performance.

Jennifer E. Maxey , University of Central Florida Follow

In this thesis, I test the effects of corporate social responsibility (CSR) on firm valuation and performance from the financial crisis of 2007 to year 2013. Prior research on CSR suggests that CSR is related to firm performance, but the results have not been consistent. My study focuses on the time period following the crisis since trust between firms and stakeholders may be more important following a negative shock. The components of CSR are broken out into environmental, human rights, diversity, community impact, employee relations, product, and corporate governance. I find evidence that at least some measures of firm performance are positively related to CSR. Specifically, I find that a high CSR score is associated with a high return on assets. I also find a positive relation with Tobin's Q in certain model specifications. The components of CSR that hold the greatest weight in terms of ROA are environmental, employee relations, diversity, and product strengths. Given the importance of these financial performance measures, my results provide support for corporate spending on social capital.

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Frye, Melissa

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Maxey, Jennifer E., "The Effect of Corporate Social Responsibility on Firm Value and Performance" (2019). Honors Undergraduate Theses . 570. https://stars.library.ucf.edu/honorstheses/570

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Regional dynamics and economic sustainability of mariculture firms in portugal: a financial performance analysis.

1. Introduction

2. literature review, 3. data and methodology, 5. discussion, limitations, 6. conclusions, data availability statement, conflicts of interest.

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Santos, E. Regional Dynamics and Economic Sustainability of Mariculture Firms in Portugal: A Financial Performance Analysis. Water 2024 , 16 , 1655. https://doi.org/10.3390/w16121655

Santos E. Regional Dynamics and Economic Sustainability of Mariculture Firms in Portugal: A Financial Performance Analysis. Water . 2024; 16(12):1655. https://doi.org/10.3390/w16121655

Santos, Eleonora. 2024. "Regional Dynamics and Economic Sustainability of Mariculture Firms in Portugal: A Financial Performance Analysis" Water 16, no. 12: 1655. https://doi.org/10.3390/w16121655

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By David Streitfeld

Reporting from San Francisco

As artificial intelligence programs shake up the office, potentially making millions of jobs obsolete, one group of perpetually stressed workers seems especially vulnerable.

These employees analyze new markets and discern trends, both tasks a computer could do more efficiently. They spend much of their time communicating with colleagues, a laborious activity that is being automated with voice and image generators. Sometimes they must make difficult decisions — and who is better at being dispassionate than a machine?

Finally, these jobs are very well paid, which means the cost savings of eliminating them is considerable.

The chief executive is increasingly imperiled by A.I., just like the writer of news releases and the customer service representative. Dark factories, which are entirely automated, may soon have a counterpart at the top of the corporation: dark suites.

This is not just a prediction. A few successful companies have begun to publicly experiment with the notion of an A.I. leader, even if at the moment it might largely be a branding exercise.

A.I. has been hyped as the solution to all corporate problems for about 18 months now, ever since OpenAI rolled out ChatGPT in November 2022. Silicon Valley put $29 billion last year into generative A.I. and is selling it hard. Even in its current rudimentary form, A.I. that mimics human reasoning is finding a foothold among distressed companies with little to lose and lacking strong leadership.

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