flight attendant resume with no experience pdf

Write a Killer Flight Attendant Resume With No Experience (+ Examples)

TL;DR: Even without direct experience, you can craft an effective flight attendant resume. Draw from diverse past roles like bartending or healthcare to highlight customer service and safety skills. Focus on a clean, professional resume layout, keeping job descriptions concise. A single-page resume is ideal, with correct spelling and grammar. Personalize your resume for different airlines using keywords from their job descriptions and core values. Emphasize transferable skills, adaptability, and a passion for aviation. Lastly, a cover letter can add a personal touch and explain any employment gaps, tailored to each airline you apply to.

Table of Contents

My Tips For Writing The Best Flight Attendant Resume

➡️ prioritize cleanliness and professionalism in your resume design, ➡️ keep it concise, ➡️ spelling and grammar, ➡️ seek peer review, ➡️ be honest, ➡️ minimize employment gaps: present a coherent history, ➡️ file format matters: use pdf, ➡️ filename, ➡️ follow instructions precisely.

For example , they might require that the applicant have a valid passport by the time of the interview date.

➡️ Include ATS Keywords

“Flight attendants will be responsible for greeting and assisting passengers during boarding.”

How do I Write a Good Flight Attendant Resume Without Experience?

1. emphasize relevant skills, 2. highlight transferable skills from related fields, 3. showcase your passion for aviation, 4. tailor your resume to specific airlines, what to include in a flight attendant resume key sections, 1. contact details, 2. resume summary.

Efficient, supportive, and reliable professional with a background as a certified nursing assistant. With a “People-First” attitude and a commitment to exceptional service, I excel in interpersonal skills and effective problem-solving. Proven flexibility and collaborative teamwork in dynamic environments make me well-suited for the challenges of the aviation industry.

3. Education

4. employment history.

Hard Rock Cafe Seattle, April 2022 – July 2023 Bartender Responsible for serving food and beverages to guests and provided consistently excellent customer service in order to create a hospitable and memorable environment Participated in the creative development of new recipes for seasonal craft cocktail menus and maintains knowledge of both modern and traditional drink recipes Excellent time management and problem-solving skills to work at a pace suitable for a professional, high-volume establishment Performed opening/closing work, including counting money drawer and stocking daily supplies

Rush University Medical Center, November 2023 – December 2015 Certified Surgical Technologist Prepared and organized operating rooms for surgery, guaranteed sterility of all equipment used, and practiced aseptic technique Implemented knowledge of all safety protocols and understands the value of quality patient care Can sufficiently work both individually and in a team environment Offered volunteer services as a certified yoga instructor and meditation guide for both employees and families of patients

In fact, flight attendants will learn how to maximize their team communication skills during initial inflight training.

How were you professional at your previous job? Be sure to include it!

6. Hobbies, Interests, Achievements

Please don’t be *that* person and write “loves to travel” anywhere on your resume. 🙅 I promise, they already know you love to travel or you wouldn’t be applying for this position!

7. References

I would not take up any space on your resume with references.

Should I Include a Photo in my Flight Resume?

What kind of photo, do i need a cover letter.

However, before you spend time writing one, check to make sure there even is an option for a cover letter submission . Some of the bigger airlines don’t even want them because the recruiters already have so much paperwork to sort through.

Closing thoughts

If you follow these guidelines, even without any experience as a flight attendant, you can ABSOLUTELY snag a career flying those friendly skies!

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3 Real Entry-Level Flight Attendant Resume Examples That Worked in 2024

Entry-Level Flight Attendant Resume

Professional entry-level flight attendant resume, formal entry-level flight attendant resume.

• Entry-Level Flight Attendant Resume Writing 101

After reaching a certain point in her professional journey, Jennifer Bozyan realized she craved a new direction and environment that inspired her to grow. She wanted a job with better benefits, rewarding and exciting interpersonal interactions, and potential for advancement.

Thinking of how she used to love spotting planes as a kid, Jennifer thought of applying for an entry-level flight attendant job. At first, she worried her BA in history and work experience in customer service might hold her back from a flight attendant role But, after trying our modern resume templates and making a cover letter that translated her qualifications, her worries evaporated.

If you want to land a beginning flight attendant job and start a fresh trajectory in your career, take a look for yourself at these entry-level flight attendant resumes that will surely guide you on the right path.

or download as PDF

Related resume examples

• Career change
• Customer service
• Flight attendant

What Matters Most: Your Entry-Level Flight Attendant Skills & Experience

Safety and passenger experience are always top priorities. You’ll want to show airlines you have the right skills to perform the related tasks effectively.

Entry-level candidates often find it difficult to pick the right skills to list. That said, you still have a lot to choose from. Think back to your time preparing to get FAA certified and the key skills you learned in CPR and flight safety.

Also, consider any previous work experience that will translate to the position, like working in retail and providing great customer service or managing a tight schedule.

The following entry-level flight attendant skills are most in demand in 2024.

9 top entry-level flight attendant skills

• Ramp Service
• Food & Beverage Prep
• Pre-flight Briefings
• Emergency Care
• Safety Compliance

Sample entry-level flight attendant work experience bullet points

Examples of your past work achievements will help airlines feel more comfortable bringing you on board. Showing how you’ve implemented aspects like customer service and safety will be key here.

While you may not have much in terms of in-air experience attending flights, you can still pull lots of relevant examples from previous work and education that showcase your skills.

For instance, if you worked at a restaurant taking orders and performing food and beverage prep for hundreds of customers per day, that would translate to many of your tasks as a flight attendant.

Here are a few ideas:

• Provided customers with clear instructions to help entrance lines move 20% faster.
• Built a friendly rapport with customers while answering questions and concerns to improve satisfaction scores by 52%.
• Took orders and assisted in food prep with 99% order accuracy and always complied with top food safety protocols to maintain Grade A health inspection scores.
• Scored a 98% overall grade on FAA flight safety and CPR/AED certifications by diligently studying course materials to provide the best passenger experience.
• Used Crew Rest to manage breaks and schedules to increase efficiency by 70%.

Top 5 Tips for Your Entry-Level Flight Attendant Resume

• Many applying to an entry-level attendant position won’t have much experience. An objective statement can help present your abilities to perform well in the position. For instance, you could explain how you’re a motivated professional with three years of customer service experience.   
• All flights need attendants who provide friendly service while having high levels of technical ability. You can use both in examples for the most impact, like how you explained technical safety procedures to customers and helped with any concerns during the flight.       
• Using action words like “assisted” or “prepared” in your descriptions provides more impact. For instance, you could say you “assisted all passengers by taking food orders and prepared them with 99 percent accuracy.”
• Flight attendants manage many details that contribute to the success of flights. Submit a resume free of grammatical errors to provide a professional first impression and showcase your abilities to handle information accurately, like notifying passengers before upcoming turbulence or scheduling updates.
• Quantifying your flight attendant training and past work can feel challenging, but there are many metrics you can use to prove your impact. For instance, you can say how following updated safety procedures reduced accidents by 22 percent and improved satisfaction scores by 37 percent.         

A one-page resume is the optimal length for entry-level flight attendant resumes. You want everything included to be concise and relevant. For example, one sentence on how you used your CPR/AED knowledge to attend to over 100 passenger medical needs in your career can go a long way.    

Include any examples from previous work experience that will be the most relevant. If you have five years of retail customer service experience with thousands of five-star customer satisfaction ratings on surveys, that’ll help show your ability to provide outstanding flight service.

Including hobbies/interests can be a good idea in entry-level positions to provide more depth about your top skills. For instance, if you enjoy volunteering at a local nursing home on weekends, that can underscore your ability to provide passengers excellent care on flights.

Flight Attendant Resumes & Guide

This guide will show you how to ensure that your resume stands out from the rest by being both informative and entertaining to read. The only thing left to do now is to check out our: How to Make a Resume Guideline for Flight Attendants?

What you can read in this article

18 Flight Attendant Resume Examples

(Free sample downloads are at the bottom of this page)

Flight Attendant Resume Writing Guide

Resume sections covered:.

• Contact information
• Profile Summary
• Work History
• Achievements
• Skill Section
• Certification & licensing
• Extras: Languages/Awards/Publications/Volunteering/hobbies

Contact Information

• First Name and Last Name
• Physical Address
• LinkedIn Profile / Portfolio Link
• Driver’s license

Career Summary & Objectives

In this industry, hiring managers receive hundreds of resumes that they need to sort through. If your resume does not impress them early on, you can be sure that they will not give it another look. The best way to combat this is to create a captivating career summary that highlights your most impressive experience, your most admirable skills and qualities, and your highest academic achievements, all in under six lines.

Remember to situate this section at the very beginning of your resume. Your next question, which one do I choose? Do not worry. We will explain further below:

Career Summary:

If you have extensive experience being a flight attendant, a career summary is a choice for you. Start your career summary with your years of experience in the industry and the job title you held. Remember to read through the job description to outline the skills and qualities the employer is looking for. Integrate these keywords into your career summary paragraph if they apply to you.

Next, show off a bit and add a line that highlights any of your outstanding achievements. Remember, in any case.

You will need to prove these accomplishments later on in your resume. Lastly, finish with your educational degrees/diplomas and any certifications/licenses you may have that are relevant.

Career Objective:

If your flight attendant experience is on the thinner side or just starting, do not worry. An objective career paragraph was designed just for you.

A career objective allows you to highlight your career goals and aspirations while still highlighting your impressive skills, qualities, and accomplishments.

Flight Attendant Summary 1

Flight attendant summary 2, flight attendant summary 3, flight attendant summary 4, employment history.

When it comes to listing your work experience, there are a few ways to ensure that this section knocks the socks off of the reader.

• Firstly, we recommended that you list your experience in reverse chronological order so that your most recent and often most impressive information can be seen first.
• Secondly, integrate keywords from the job description into your resume to make your statements even more relevant.
• Lastly , show off your knowledge by using industry terms and a phrase such as “gate lice,” “blue juice,” and “crotch watch.” Remember matching the airline’s interests is in your best interest.

Senior Flight Attendant at Delta Air Lines

(March 2018 – June 2022 )

Tasked with managing and coaching ten junior cabin crew members during all international flights.

• Informed business- and first-class clients about the best beverage-pairing decisions based on taste and meal menus.
• Relayed communication to passengers and cabin crew from the flight deck in a professional and personable manner.
• Assisted passengers and instructed on passenger safety.
• Performed preflight, through-flight, and post-flight inspections of the aircraft’s emergency, cabin, and galley equipment. Ensured the aircraft’s interior was clean at all times.
• Provided leadership, direction, and assistance during an emergency, including aircraft evacuation and administering first aid to ill or incapacitated passengers.
• Handled emergencies according to procedures. Performed orderly evacuation of passengers and crew. Provided emergency medical assistance where necessary.
• Supervised loading and offloading of aircraft passengers and baggage. Ensured access to escape exits was clear at all times.
• Communicated paperwork and detailed reports regarding incidents or discrepancies.
• Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
• Provided excellent customer service, which exceeded passengers’ expectations.

Guest Relations Supervisor at Hilton Private Jets and Hotels

(January 2009 – December 2010 )

Managed and coached a team of over 40 employees in the reception area and the back office, identified key VIP guests, and administered personal assistance to corporate guests.

• Performed preflight, through-flight, and post-flight inspections of the aircraft.
• Ensured that emergency exits were always clear and accessible.
• Ensured passengers were comfortable during aircraft operations.
• Planned all the menus and coordinated meal requirements. Purchased required food and supplies to serve meals and beverages.
• Provided cabin service and monitored all passengers in flight.
• Operated high-tech aircraft systems and equipment.

Job Descriptions & Responsibilities

Employers and hiring managers expect to see the following proven foundational duties and skill sets within an applicant’s resume.

A Flight Attendant may:

• Be responsible for passenger service duties, which entail check-in counters for departing passengers and arrival and departure gates.
• Attend to customers before, after, and in-between flights.
• Take down reservations for private and executive flights and issue the relevant tickets.
• Verify and confirm passenger identification and print and hand out boarding passes.
• Assist travelers and private guests with baggage check-in.
• Conduct security verifications and health screenings of passengers and their onboard baggage.
• Perform preflight, through-flight, and post-flight inspections of an aircraft’s emergency, cabin, and galley equipment.
• Ensures access to emergency exits.
• Supervise loading and offloading of aircraft passengers and baggage.
• Complete relevant paperwork and fill in detailed reports regarding problematic incidents and discrepancies.
• Greet passengers and meet passengers with special needs, assist with carry-on luggage stowage, and deliver in-flight announcements.
• Provide on-point customer service.

Accomplishments

When it comes to designing your resume, you may be tempted to keep certain sections generic for every job you apply for.

We strongly recommend that you change your thinking. Rather, take the time to read through the job description and adapt your resume sections to reflect what the employer is looking for.

By doing this, your resume will be far more relevant, and it will allow you to stand out from other applicants.  

When listing information in your accomplishments section, remember that the goal is to include information that will set you apart from other candidates. Look back at your previous jobs and highlight the times where you made a meaningful difference. Examples:

• A Boring and Simple Duty: Order and receive food supplies for the cabin crew.
• Accomplishment Statement: Manage the inventory cycle by ordering and receiving food supplies to the value of $4500 weekly.

Quantifying Your Resume

One of the essential things to remember is to add quantification to your resume. Without quantification, the reader has nothing to measure your abilities against, and your statements become meaningless. Quantification should be applied throughout your resume and not just in your accomplishments section. For every statement you make about your abilities and achievements, try and answer the following questions: “How much?” or “How many?”.

Below are examples of what not to do and then how to add quantification correctly:

What NOT to do:

• Obtained region-high passenger friendliness reviews according to exit surveys.
• Identified alternative deplaning strategy, increasing offload efficiency.
• Obtained property-best client satisfaction score based on surveys.
• Implemented an improved queuing strategy, leading to reduced check-in times.

Now, what you should DO:

• Obtained region-high passenger friendliness reviews according to exit surveys (98.89%).
• Identified alternative deplaning strategy, which increased offload efficiency by 17%.
• Obtained property-best client satisfaction score based on surveys (98.43%).
• Implemented an improved queuing strategy, leading to a 29% reduction in check-in times.

Education Section

Your education section is one of the most important sections of your resume and a section that employers pay close attention to. Whether you have impressive, advanced degrees or just a high school diploma, your education should still be given the same respect.

Remember to include any qualifications you are in the process of completing and any licenses, certifications, or memberships you have obtained that are relevant to this field.

When listing your qualifications, you simply need to indicate What, Where, and When regarding your qualifications, certifications, or industry licenses.

Always begin with your commencement date and completion date for diplomas and degrees.

For courses and certifications, simply state the completion date. Once you have written the date, state the name of the qualification, the institution's name, and the city and abbreviated state name where the institution is situated.

How to list degrees, certificates, and courses:

2016 – IATA Cabin Crew Course, The Crew Academy, CO.

2013-2015 – BA in International Hospitality Management, School of Hotel Administration, Ithaca, NY.

2012 – Ridgefield High School, High School Diploma Ridgefield, NJ. 3.8 GPA.

Your Flight Attendant Resume Skills Section

In this field, your interpersonal skills are definitely more important than your technical skills. You need to be an effective people person to deal with the many people you will face every day.

With that said, your technical skills are still important, and something employers want to see. Your skills section lets you list your most admirable skills and qualities, but remember to scan the job description to outline the specific attributes the employer is looking for.

When listing your technical and interpersonal skills, we recommend that you make use of a skills matrix. A skills matrix allows you to save space, it makes your information easy to read and easy to find, and it is visually pleasing.

Technical Skills Examples

Soft Skills Examples

Qualifications/Certifications associated with Flight Attendants

Optional Extras for Flight Attendant Resumes

Your resume is now complete, but you still have information that you want to include to show further that you are the perfect candidate.

The optional extras section is just what you are looking for. Here you can include information that you might not have included in the previous section and really seal the deal and land yourself an interview.

Below we have listed a few sections to help you get started:

• Languages – Flight attendants travel all over the world and are exposed to many different languages. Although you will not be able to speak every language you encounter, just speaking one other language proficiently will greatly increase your chances of landing an interview.
• Volunteer Experience – If you have volunteer experience, it can be very attractive; however, it must be relevant to this field.
• Hobbies & Interests – Adding hobbies and interests to your resume that are relevant to this field will show the reader that you are a hard-working candidate who is really interested in this field.
• Certifications & Awards – Here, you can include information about times when you were awarded awards and certificates for excellent service. Remember to add quantification.
• Memberships – A flight attendant resume is also a good place to list relevant groups you are a member of.

Professional information of Flight Attendants

Sectors:  Travel, Tourism Career Type:  Functional, Professional, Customer Relations Person type:  Server, Waiter , Assistant, Administrator Education levels:  From High School Diploma to Bachelor Degree Salary indication:  Average $ 77 880 ( Salary.com ) Labor market : Subject to 17% growth from 2019 – 2029 ( BLS ) Organizations : Aviation (Private, Public, Government, Corporate, Military)

Flight Attendant Word Resume Download

• Flight Attendant Word Resume 1.docx

• Flight Attendant Word Resume 2.docx

Download Flight Attendant Templates in PDF

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Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

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Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using our AI-powered resume builder you can create your killer resume , then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section . 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history , you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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Flight Attendant resume examples & templates

Part of the crew: Understanding how flight attendants are hired

Read the job description, considering the ats, choosing the right resume format for a flight attendant, resume header, flight attendant resume summary example: more than just a pretty face, cv skills example: time for action.

Ready for takeoff: the right job application to launch the flight attendant career of your dreams. To land an interview, it will have to include an impeccable resume that shows the right mix of personality, customer service skills and presentability. So how do you strike that balance and land one of those coveted training spots? 

This writing guide, along with corresponding resume examples for a flight attendant, will allow you to:

• Understand what flight attendants do, in relation to the airline industry and hiring process
• Craft the right resume for the job, tailored to the needs of each airline you’re applying to and using the best resume format
• Optimize the impact of each resume section: header, summary, employment history, education and skills
• Choose resume  layout and design elements for the right professional look

As a leading provider of job search tips and tools, resume.io offers resources covering an extensive range of occupations. That includes over 350 writing guides paired with resume examples .

What does a flight attendant do?

Soaring above the clouds, a new city every night, interesting passengers and tales of far-off destinations – the job of a flight attendant is shrouded in romantic travel lore. Of course the reality is a little more, well ... realistic. Long hours and constant movement across time zones take a toll on the body. And cleaning messes in bathrooms and under seats isn’t all that glamorous. 

But on the bright side, flight attendants do crisscross the country and the globe, meeting new people and taking advantage of perks like free flights and flexible scheduling. And for a job that requires a minimum of a high school diploma, the pay can be quite comfortable. 

So you’ve weighed the pros and cons and you’re ready to jetset off to a new career, right? There’s one more thing you should know: becoming a flight attendant is extremely competitive. 

As a flight attendant, a world of adventure awaits you, but only if you can nab one of those competitive training spots. To have the best chances of success, it’s important to understand the industry and tailor your resume to the needs of today’s airlines. 

And don’t forget that a flight attendant is far from just a smiling face with a steaming cup of coffee. Their primary job is the safety and comfort of passengers. That means learning a lot about dealing with difficult customers, handling emergencies and preparing all aspects of the cabin. Your charming personality is a big factor, but don’t forget to give the impression that you are ready to make safety a priority.

How to write a flight attendant resume 

At ground level, your flight attendant resume will have one thing in common with almost all other resumes: this basic framework of components:

• Employment history

Before taking a closer look at each resume section, let’s look at some overall considerations. 

It seems so simple, but a close reading can help you pick up on details others might have missed. Then start to research the hiring organization. Is it a major international carrier or does it make mostly short haul trips? Does the company present a youthful, fun image or is it geared towards seasoned business travelers? Is it a low-cost carrier that flies to a lot of budget vacation destinations? 

This image of the airline will affect everything from the tone you use when writing your resume summary to the layout you choose to convey the right level of professionalism. 

Looking to write a sky-high resume? View our related transportation resume samples listed here below.

• Transportation resume sample
• Bus driver resume sample
• Pilot resume sample
• Airline pilot resume sample
• Driver resume sample
• Seaman resume sample
• Train operator resume sample

Some large companies use applicant tracking systems (ATS) to simplify the hiring process for recruiters. These systems scan resumes for keywords used in the job description and rank them against the rest of the application pool. Only the best candidates’ resumes make it to the recruiter’s desk. You can beat the ATS by using the most important keywords from the job posting in your resume summary and skills section. Just make sure the wording sounds natural enough to appeal to the recruiter, too.

The best resume ATS checker: Read our full guide and beat the Applicant Tracking Systems with our ATS-friendly resume builder.

Unless this is your first flight attendant role, or a radical departure from your previous career background, the chronological resume format is recommended, as it is for most other job searches. Recruiters also prefer this format for reviewing your employment history in reverse order, starting with the most recent.

Otherwise, if your past work experience has not followed a linear path of employee positions, you may want to look at other resume formats . For instance, a functional resume can be used to organize information in relation to transferable skills. A hybrid resume combines chronological and functional elements for more versatility. 

A well-designed resume header can instantly put your job application in a higher class — especially if your cover letter bears the same header design. Given the competition for flight attendant positions, it helps when your resume visually stands out from the rest upfront. The header serves a vital practical purpose too. Recruiters can easily revisit your resume in the shortlist pile when they’re ready to arrange an interview, with your name and contact information being so prominent on the page.

Use your resume summary — sometimes called profile or personal statement — to give recruiters the short-haul version of your personality, experience and skills. There’s an old joke among flight attendants: “We love people, we love to travel.” The joke being, of course, that everyone got into the industry for those two reasons. 

Here’s the truth – the job requires you to be patient, truly adaptable and sociable. The ability to stay energetic and motivated during long flights and keeping your composure with passengers - this is what employers are looking for. Punctuality is even more vital than in other industries. Otherwise, a recruiter knows you like traveling and people, and it’s a smart idea to craft a profile summary that gives a more unique picture of who you are and your capabilities for the job.

In the early days, flight attendants were mostly young, unmarried women. Now the average age of a flight attendant is 46 and there are considerably more men in the field — indications that the role can be seen as a long term career.

Maybe it’s your previous experience in the tourism industry or your ability to speak three languages that makes you think you could handle this work. Maybe you have an interest in aviation. Maybe you want to make a career switch into an industry that serves others. Whatever ignites you beyond travel and people, use that as the fuel for your resume summary. Make sure to couple this nugget about yourself with your most relevant previous experiences and strongest related skills, paying extra attention to how these fit into the company you’re applying to.

Below is a flight attendant resume summary example you can customize.

Enthusiastic and experienced Flight Attendant with a true passion for travel. Offering over six years of experience as a Flight Attendant on both private and commercial aircrafts. Adept in assisting Pilots, Flight Professionals, and patrons, resulting in a positive experience for everyone. Bringing forth a positive attitude, and the desire to serve and assist with dedication. CPR and First Aid Certified, and experienced in working through challenges with a calm and productive demeanor. 

Employment history sample: miles above the rest

Flight attendant recruiters look for very specific work experiences, so this section is your secret weapon in the quest to land your dream job. Many adventurous souls have once dreamed of becoming flight attendants. That’s why hiring managers want to make sure you have the real skillset to take on this demanding, yet rewarding work. 

While flight attendants work in transportation , their jobs have some overlap with the hospitality industry . That’s why recruiters are specifically interested in previous positions held in hotels , cruise ships, amusement parks, restaurants or other tourism and service-oriented settings.

These jobs show the type of stamina, problem-solving and hospitality skills that are required every day from flight attendants. Beyond just listing them on your resume, make sure to mold these bullet point descriptions to show your most impressive achievements. Whether you were a top-earning server at a high end restaurant or performed six nights a week during a six-month contract on a cruise ship, try to use facts and figures to illustrate your ability to serve others.

List your experiences in reverse chronological order, with the most recent position first, to make your resume easy to follow for the recruiter reading it. And make sure your grammar and spelling are impeccable — this not only helps with ATS-proofing your resume, but shows the recruiter you really have the eye for detail that you say you do.

If you’ve already worked as a flight attendant, then you’re lucky enough to have experience directly pertaining to the job at hand. Use this section to get into the nitty-gritty of how you handled passenger interactions, emergencies, cleaning, long-haul flights or working with other team members.

Below is a flight attendant employment history resume sample you can modify

Flight Attendant, American Airlines, Chicago  June 2011 - September 2019 

• Served as a dedicated Flight Attendant for American Airlines for over six years.
• Assisted passengers, provided information, and handled concerns with care.
• Followed terminal and aircraft rules and guidelines to achieve safety and success.
• Handled various in-flight tasks to promote safety and traveler satisfaction.
• Remained punctual and reliable at all times.

Airline Customer Service Agent, American Airlines, Chicago  July 2009 - April 2011 

• Provided top of the line customer service to all airport patrons.
• Worked with colleagues to ensure a smooth workflow and productivity.
• Answered questions and concerns relating to travel and airport procedures.
• Remained calm and professional during high-stress situations.
• Assisted passengers with special needs, and served as a source of support.
• Aimed to achieve complete customer satisfaction.

Flight attendant resume education example: your brain boost

A flight attendant’s training is the knowledge they’ll use day-in and day-out. Unlike in other industries, a flight attendant’s biggest educational experience comes after they’ve landed the job. An airline’s flight attendant training program lasts several weeks and covers all the necessary information to start working in the field. Flight attendants are also routinely required to update their knowledge and skills in the form of additional training.

So what do you put in your education section before you’ve ever held the position? Your high school diploma is the minimum requirement to be considered as a candidate. Even if you’ve completed some semesters of college, or a degree, it’s a good idea to include your high school years. Some airlines will not hire candidates who are younger than 21, and this information helps give an idea of your personal details. 

Passengers only see a small percentage of the training a flight attendant receives during their thousands of hours of bootcamp. Skills like CPR and emergency management are just as essential to the job, but hopefully rarely used.

If you already have some training for emergency situations, medical care or safety drills - make sure to note these in your resume's education section to up your chances of getting into that flight attendant program!

If you have completed part or all of a degree, that will significantly boost your chances of getting an interview in the crowded competition pool. A degree in a service-related industry or foreign language is even better. Finally, if you’ve already worked as a flight attendant, you’ll need to list your initial training, as well as the dates and type of any required follow-up training you’ve had.

Below is the education section from a flight attendant resume example.

FA Program, International Air and Hospitality Academy, Vancouver  May 2009 

Associate of Communications, Arizona State University, Tempe  September 2005 - May 2009

If you’ve never worked as a flight attendant before, trainability is your biggest asset. If you’re applying for the role of a flight attendant, chances are you’ve already got the majority of the soft skills needed for the position. These are the innate qualities that probably made you think you’d be a good fit for the job in the first place — things like patience, resourcefulness, stamina, friendliness and efficient communication.

Since you’ll be up against candidates with a similar skillset, it’s important not only to list these skills here but to demonstrate how you used them in your experience section. That’ll help send the message home that you can put these skills into action. If you’ve worked in this role before, then it’s a good idea to include the hard skills you use every day aboard the aircraft — things like food and beverage preparation, safety demonstrations, flight reports and cabin checks.

Check out a flight attendant CV sample for the skills section below.

• Reliability
• CPR and First Aid Certified
• Team Building Skills
• Safety Rules and Regulations
• Interpersonal Skills

Basic personality requirements aside, a strong grasp of at least one other foreign language is probably the most valuable asset you can include on your resume. If you’ve let that minor in Spanish go rusty, now’s the time to dust it off by learning some travel vocabulary and flight words. Make sure to include your speaking proficiency in each of the languages you list. And be prepared: recruiters are known to test your language abilities from the moment you walk in the door for the interview. Here are some sample language listings for a flight attendant resume.

French: Bilingual

German: Conversational

Russian: Beginner

Resume layout and design: the right presentation

The look and feel of your resume goes a long way in landing you a flight attendant position. We can all recall images of the blonde, svelte airline hostess forever memorialized in the 1960s. Luckily many of today’s airlines have come a long way in hiring a more diverse group of flight attendants. Presentation, however, is still a key component in landing one of these positions. Every airline has a brand image it strives to project, and the flight attendants are part of that. 

If you’re applying to work with a European airline, it’s a good idea to include a professional headshot on your resume. While this isn’t standard practice for American resumes, some American airlines will ask for a separate headshot to be uploaded to the application. Depending on the youthfulness or informal image of the airline, you may choose to use some color sparingly on your resume. Excess pictures or icons should be avoided, and it’s best to keep the resume to one page. 

So what’s the easiest way to change your resume visually to match the unique feel of each airline? With resume.io’s field-tested resume templates and builder tool , you can choose between a variety of well-crafted layouts and make each resume uniquely yours. For a flight attendant position, we recommend templates in the modern style category to capture just the right mix of professionalism and stylishness. If you’re applying to a more business-oriented and upscale airline, check out the simple or professional designs, offering both timeless classics and streamlined looks. 

Since you’ll most likely be uploading this resume to an online application portal or emailing it, it’s important that the version you create is the version the recruiter sees. With a PDF, you can be sure your resume formatting won’t change from computer to computer. Our resume builder makes it easy to customize your template and download it as a PDF in just a few clicks.

Key takeaways for a flight attendant resume

• The need for flight attendants is expected to increase significantly over the coming decade as airlines upgrade their fleets with higher-capacity planes.
• The job market remains fiercely competitive. Candidates with foreign language skills, customer service experience and/or some college education have the best chances.
• It’s essential that the tone and look of your resume match the airline’s brand image, so take some time to research the company you’re applying to.
• It’s best to avoid clichés about being a people person and loving to travel – presenting a unique personal image in your summary is the way to go.

Now it’s your turn. Need some help getting started? Try resume.io’s field-tested templates and builder tool to craft the right resume and take to the skies in no time.

Beautiful ready-to-use resume templates

How to Write a CV for Flight Attendant with No Experience (+Sample)

Welcome to our comprehensive guide on how to write a CV specifically tailored for aspiring flight attendants with no previous experience.

Whether you have just graduated from school or are transitioning careers, this guide will provide you with practical tips and strategies to showcase your potential and stand out in a highly competitive job market.

Becoming a flight attendant is an exciting and rewarding career path, but breaking into the industry can be challenging when you don’t have prior experience. However, don’t let that discourage you! Many airlines are open to hiring individuals with a passion for customer service, excellent communication skills, and the willingness to learn.

In this guide, we will break down the essential elements of a flight attendant CV and explain how to highlight your transferable skills, education, and personal attributes. We’ll also provide you with a sample CV that you can use as a foundation to create your own impressive document.

Are you ready to embark on your journey towards becoming a flight attendant? Let’s dive in!

How to Write a Great CV for a Flight Attendant with No Experience?

Writing a strong CV for a flight attendant with no experience can be challenging, but it’s not impossible. By highlighting your transferable skills and demonstrating your passion for the job, you can create a compelling CV that will capture the attention of potential employers. Here are some steps to help you write a great CV for a flight attendant with no experience:

1. Study the Flight Attendant Job Description:   Carefully read the job description provided by the specific airline and note down the skills and qualities that are required. Focus on transferable skills such as customer service, communication, problem-solving, and attention to detail.

2. Contact Information: Write your name, phone number, email address, and professional social media profiles if applicable. Make sure your contact information is up-to-date and easy to find.

3. Start with a Flight Attendant Objective Statement:   Start your CV with a strong objective statement that highlights what you can offer as a flight attendant. Emphasize your enthusiasm, dedication, and willingness to provide exceptional service to passengers.

4. Build a Strong Skills and Qualifications Section:   Create a section that showcases your transferable skills. Include skills such as disseminating instructions, taking orders, customer service, crew operations, safety protocols, crisis management, and effective communication.

5. Education: List your educational background, including any relevant coursework, certifications, or degrees obtained. Highlight any coursework or training related to customer service, hospitality, or safety.

6. Include Volunteer or Internship Experiences:   If you have any relevant volunteer or internship experiences, include them in your CV. Try to relate your responsibilities and duties to the flight attendant job description, highlighting any customer service or safety-related tasks.

7. Provide a Detailed Education and Training Section:   Outline your educational background, including any degrees or certifications you have obtained. If you are currently pursuing a relevant degree, mention it along with the expected completion date.

8. Highlight Your Language Proficiencies:   If you are fluent in multiple languages, create a section to showcase your language skills. This is especially important for flight attendants who often interact with passengers from diverse cultural backgrounds.

9. Extracurricular Activities or Volunteer Work: If you have participated in extracurricular activities or volunteer work that demonstrates qualities important for a flight attendant (e.g., teamwork, leadership, communication), include them in this section.

10. Consider an Additional Strengths Section:   Include a section that highlights qualities that are important for a flight attendant, such as adaptability, flexibility, a calm demeanor, courteous, customer service-oriented attitude or the ability to lift heavy loads.

11. References: Conclude your CV with references, including contact information for individuals who can vouch for your character, work ethic, or educational background. Make sure to ask for their permission before including their information.

Remember to tailor your CV to each specific airline or job application, focusing on the skills and qualifications that are most relevant. With a well-crafted CV that showcases your transferable skills and passion for the role, you can increase your chances of landing an entry-level flight attendant position.

Related: Flight Attendant Cover Letter with No Experience

Entry Level Flight Attendant CV Sample with No Experience

Mitch Springer 603 Ivy-lane, Tampa, FL 89110 (000) 965-9565 [email protected]

●●● FLIGHT ATTENDANT ●●●

“I am eager to provide extraordinary service to passengers.”

OBJECTIVE Dedicated and enthusiastic individual seeking an entry-level Flight Attendant position with no prior experience. Passionate about delivering exceptional customer service and ensuring passenger safety. Eager to leverage excellent communication skills, attention to detail, and ability to work effectively in a fast-paced and multicultural environment.

EDUCATION Associate of Science in Management Tampa Technical College, Tampa, FL | 2023 Major: Public Relations, Crisis Management

SUMMARY OF QUALIFICATIONS

• Excellent communication and interpersonal skills
• Ability to remain calm and composed in stressful situations
• Strong attention to detail and meticulousness
• Ability to work well in a team-oriented environment
• Exceptional customer service skills

CERTIFICATIONS CPR and First Aid 

SKILLS & KNOWLEDGE – Disseminate Instructions – Taking Orders – Customer Service – Crew Operations – Physically dexterous – Safety Protocols – Crisis Management – Decision Making – Problem-Solving – Communication

WORK EXPERIENCE (Optional)

Kitchen Helper SOS Camp, Tampa, FL    Sep 2023 – Nov 2023

• Assisted in meal preparation and clean-up during and after service.
• Served prepared food and drinks to the residents.
• Washed the dishes, scrubbed the floor, and maintained tidy workstations in the kitchen.

VOLUNTEER EXPERIENCE (Optional)

Volunteer City Community Centre, Tampa, FL  Jan 2023 – Nov 2023

• Assisted in organizing and managing events
• Demonstrated excellent communication skills while interacting with diverse groups of individuals

LANGUAGES Multilingual: English, Spanish, and Italian

ADDITIONAL STRENGTHS • Highly courteous, customer-oriented attitude • Ability to lift loads up to 60 lbs

REFERENCES Available on request

• Entry Level Flight Attendant Resume No Experience: Sample & Writing Tips
• First Time Flight Attendant Resume No Experience
• American Airlines Flight Attendant Job Description and Duties
• Entry-Level Flight Attendant Cover Letter No Experience: 2 Samples

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

Start building your dream career today! 

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Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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Resume Examples

August 20, 2024

13 Flight Attendant Resume Examples

Looking for a job in the sky? These flight attendant resume examples can help you land it.

Resume Examples and Guide For

Flight Attendant

New Graduate Flight Attendant Resume

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• What's the Best Education for a Flight Attendant Resume?
• What's the Best Professional Organization for a Flight Attendant Resume?

What Are the Best Hard Skills to Add to a Flight Attendant Resume?

What are the best soft skills to add to a flight attendant resume, what are the best certifications for a flight attendant resume, tips for an effective flight attendant resume, how long should i make my flight attendant resume, what should the focus of a flight attendant resume be.

Jetting off on a career as a flight attendant is an exciting journey that combines customer service, safety, and the thrill of travel. Whether you're just starting out or looking to elevate your career to new heights, crafting the perfect resume is crucial. This comprehensive guide provides a range of flight attendant resume examples tailored to various experience levels and specializations, along with expert guidance to help you create a standout application that will catch the eye of airline recruiters.

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Entry-Level Flight Attendant Resume Examples

This new graduate flight attendant resume example is perfect for recent graduates looking to break into the aviation industry. It highlights transferable skills and relevant coursework to compensate for limited professional experience.

Fatima Hassan

[email protected] - (555) 123-4567 - Fremont, CA

Enthusiastic and customer-oriented recent graduate seeking an entry-level flight attendant position. Eager to apply my strong communication skills, multilingual abilities, and passion for travel to ensure passenger safety and comfort.

Student Ambassador

Fremont University

09/2021 - 05/2023

Fremont, CA

• Conducted campus tours for prospective students and their families, demonstrating strong public speaking skills
• Assisted with orientation events, showcasing ability to work in fast-paced environments
• Resolved student inquiries and concerns, honing customer service abilities

Restaurant Server

Craig's Sky Diner

06/2020 - 08/2021

• Provided exceptional customer service in a high-volume restaurant
• Maintained a calm demeanor during peak hours, demonstrating ability to work under pressure
• Collaborated effectively with kitchen staff and management to ensure smooth operations

Bachelor of Science - Hospitality Management

09/2019 - 05/2023

• Relevant Coursework: Aviation Safety, Customer Service Excellence, Emergency Procedures, Cultural Diversity in the Workplace

Certifications

CPR and First Aid Certification

Food Safety Handler's Certificate

Fluent in English, Arabic, and French • CPR and First Aid Certified • Excellent interpersonal and communication skills • Adaptable and quick learner • Proficient in Microsoft Office Suite

Why this resume is great

This resume excels by emphasizing transferable skills and relevant experiences that align with flight attendant responsibilities. The objective statement clearly conveys the candidate's enthusiasm and language skills. The education section highlights pertinent coursework, while the experience section focuses on customer service and adaptability. The inclusion of volunteer work demonstrates a commitment to safety and community service, both valuable traits for a flight attendant.

This career change to flight attendant resume example is designed for professionals transitioning from another field into the aviation industry. It focuses on transferable skills and relevant experiences that align with flight attendant duties.

[email protected] - (555) 987-6543 - Frisco, TX

Dedicated professional with 5 years of customer service experience seeking to transition into a flight attendant role. Bringing strong interpersonal skills, multicultural awareness, and a passion for creating positive customer experiences to ensure passenger safety and comfort.

Customer Service Representative

Global Tech Support

06/2018 - Present

• Handle 50+ customer inquiries daily, maintaining a 98% satisfaction rate
• Resolve complex technical issues and customer complaints with patience and empathy
• Collaborate with cross-functional teams to improve service delivery and customer experience
• Received "Employee of the Month" award three times for exceptional performance

Hotel Concierge

Skyyy Hotel

03/2016 - 05/2018

• Provided personalized assistance to international guests, demonstrating cultural sensitivity
• Coordinated travel arrangements, restaurant reservations, and local tours
• Handled guest complaints professionally, ensuring high levels of customer satisfaction
• Trained new team members on service standards and procedures

Bachelor of Arts - Communications

Frisco University

09/2012 - 05/2016

Customer Service Excellence Certificate

Languages: Fluent in English, Mandarin, and Korean • Excellent communication and conflict resolution skills • Adaptable and calm under pressure • Detail-oriented with a strong focus on safety • Proficient in CRM systems and Microsoft Office Suite

This resume effectively highlights transferable skills from previous customer service roles that are directly applicable to flight attendant duties. The professional summary clearly states the career transition goal and emphasizes relevant strengths. The experience section focuses on customer interaction, problem-solving, and adaptability – all crucial for flight attendants. The inclusion of language skills and cultural exchange volunteer work further strengthens the application, showing the candidate's suitability for working in a multicultural environment.

This internship experience flight attendant resume example is tailored for candidates who have completed an internship in the aviation industry or a related field. It emphasizes hands-on experience and industry knowledge gained during the internship.

Emilia Horvat

[email protected] - (555) 246-8135 - Tacoma, WA

Motivated aviation enthusiast with recent internship experience seeking a flight attendant position. Eager to apply hands-on industry knowledge, strong customer service skills, and passion for air travel to ensure passenger safety and satisfaction.

Junior Cabin Crew

SkyHigh Airlines

06/2022 - 08/2024

• Shadowed experienced flight attendants on 30+ domestic and international flights
• Assisted in pre-flight safety checks and cabin preparation procedures
• Observed and participated in passenger boarding, in-flight service, and disembarkation processes
• Gained practical knowledge of emergency procedures and equipment usage
• Contributed to post-flight reports and attended crew debriefing sessions

Tacoma University

• Conducted campus tours for prospective students and their families
• Assisted with orientation events and student inquiries
• Developed strong public speaking and customer service skills

Cloud Nine Café

01/2020 - 05/2021

• Provided fast and friendly service in a high-paced environment
• Handled cash transactions and maintained a balanced register
• Resolved customer complaints effectively and efficiently

Bachelor of Science in Aviation Management

Washington State University

• Relevant Coursework: Airline Operations, Aviation Safety and Security, Crew Resource Management, Aviation Law

Aviation Safety and Emergency Procedures Certificate

Fluent in English and Croatian, conversational in Spanish • Excellent interpersonal and communication skills • Adaptable and quick learner with strong attention to detail • Proficient in airline reservation systems and Microsoft Office Suite • CPR and First Aid Certified

This resume effectively showcases the candidate's internship experience in the aviation industry, which is a significant advantage for an entry-level flight attendant position. The objective statement clearly communicates the applicant's enthusiasm and relevant experience. The internship section provides specific details about tasks performed and skills acquired, directly related to flight attendant duties. The education section highlights pertinent coursework, while additional experiences demonstrate customer service skills and adaptability. The inclusion of airport volunteer work further emphasizes the candidate's commitment to the aviation industry.

Experienced Flight Attendant Resume Examples

This flight attendant resume example is designed for flight attendants with 2-5 years of experience in the industry. It highlights career progression, key achievements, and specialized skills developed over time.

Thomas Rossi

[email protected] - (555) 369-2580 - Richmond, VA

Dedicated flight attendant with 4 years of experience providing exceptional customer service and ensuring passenger safety on domestic and international flights. Proven track record of handling challenging situations with composure and efficiency. Seeking to leverage my expertise in a senior flight attendant role.

CloudStar Airlines

06/2019 - Present

Richmond, VA

• Successfully handled an in-flight medical emergency, coordinating with ground medical staff to ensure proper care for the passenger
• Implemented a new onboarding process for junior flight attendants, improving team efficiency by 15%

Junior Flight Attendant

SkyHigh Express

03/2018 - 05/2019

Associate's Degree - Aviation Services

Richmond Community College

09/2015 - 06/2018

FAA Flight Attendant Certification

Advanced First Aid and CPR

Crew Resource Management (CRM) Certification

Dangerous Goods Regulation (DGR) Category 10 Certification

Fluent in English and Italian • Conversational in Spanish • Advanced first aid and CPR certified • Proficient in airline reservation systems and crew management software • Excellent conflict resolution and problem-solving skills • Adaptable to changing schedules and work environments

This resume effectively showcases the candidate's growth from a junior flight attendant to a more experienced professional. The professional summary concisely highlights key strengths and career goals. The experience section provides specific details about responsibilities and achievements, demonstrating the applicant's ability to handle complex situations and contribute to team improvement. The skills section emphasizes important attributes for flight attendants, including language skills and certifications. The inclusion of professional development activities shows a commitment to continuous learning and improvement in the field.

This flight attendant resume example is crafted for seasoned flight attendants with 5-10 years of experience. It emphasizes leadership roles, advanced skills, and significant achievements throughout their career.

Camila Silva

[email protected] - (555) 741-9630 - Fontana, CA

Highly experienced flight attendant with 8 years of expertise in ensuring passenger safety and comfort on international flights. Demonstrated leadership skills in crew management and training. Seeking to leverage extensive experience and advanced certifications in a senior cabin crew position.

Senior Flight Attendant

Global Airways

09/2017 - Present

Fontana, CA

• Implemented a new onboard service protocol, increasing passenger satisfaction ratings by 22%
• Recognized as "Crew Member of the Year" in 2020 for exceptional leadership and customer service
• Successfully managed an in-flight decompression event, ensuring the safety of all passengers and crew

06/2015 - 08/2017

Fontana University

09/2011 - 05/2015

Crew Resource Management (CRM) Instructor Certification

Aviation Security Awareness Training (ASAT) Certification

Fluent in English, Portuguese, and Spanish • Advanced conflict resolution and problem-solving skills • Expertise in handling special needs passengers and cultural sensitivity • Proficient in multiple airline reservation and crew management systems • Strong leadership and team management abilities

This resume excellently portrays a seasoned flight attendant with substantial experience and leadership skills. The professional summary effectively communicates the candidate's expertise and career aspirations. The experience section provides detailed information about leadership roles, key responsibilities, and significant achievements, demonstrating the applicant's ability to handle complex situations and contribute to organizational improvement. The skills section emphasizes advanced abilities crucial for senior positions, including multiple languages and leadership skills. The inclusion of professional development activities and industry involvement shows a commitment to continuous growth and dedication to the aviation field.

This senior flight attendant resume example is tailored for highly experienced flight attendants seeking senior or managerial positions. It focuses on leadership experience, strategic contributions, and a comprehensive skill set developed over a long career in aviation.

Noor Rahman

[email protected] - (555) 852-9637 - Rochester, NY

Seasoned Senior Flight Attendant with over 15 years of experience in international aviation. Proven track record in leadership, crew management, and implementing innovative service strategies. Seeking an executive cabin crew position to leverage extensive industry knowledge and drive operational excellence.

Lead Senior Flight Attendant

Celestial Airlines

03/2012 - Present

Rochester, NY

• Spearheaded the implementation of a new in-flight service model, resulting in a 30% increase in customer satisfaction scores
• Developed a comprehensive safety refresh program, reducing in-flight incidents by 25%
• Received "Outstanding Leadership Award" for three consecutive years (2019-2021)

AirWave International

07/2008 - 02/2012

05/2005 - 06/2008

Bachelor of Science - Aviation Management

Rochester University

09/2001 - 06/2005

FAA Senior Flight Attendant Certification

Advanced First Aid and CPR Instructor

Crew Resource Management (CRM) Master Trainer

IATA Cabin Crew Management Diploma

Aviation Security Management Certificate

Fluent in English, Arabic, and French • Expert in airline safety regulations and emergency procedures • Advanced conflict resolution and crisis management skills • Proficient in multiple airline management systems and software • Strong leadership, team building, and interpersonal communication abilities

This resume exemplifies a highly experienced senior flight attendant ready for executive roles. The professional summary effectively communicates the candidate's extensive experience and leadership capabilities. The experience section provides a comprehensive overview of progressively responsible positions, highlighting strategic contributions and measurable achievements. The skills section emphasizes advanced abilities crucial for senior management roles. The inclusion of executive-level professional development, industry affiliations, and additional activities demonstrates a commitment to the aviation industry beyond just job duties, positioning the candidate as a thought leader in the field.

Specialized Flight Attendant Resume Examples

This international flight attendant resume example is designed for flight attendants specializing in international routes. It emphasizes cultural competence, language skills, and experience with long-haul flights.

Valentina Chen

[email protected] - (555) 963-7412 - Augusta, GA

Multilingual International Flight Attendant with 7 years of experience on long-haul flights across diverse cultural settings. Adept at providing exceptional service while ensuring passenger safety and comfort in multicultural environments. Seeking to leverage global expertise in a senior international cabin crew role.

International Flight Attendant

WorldWide Airways

06/2016 - Present

Augusta, GA

• Received "Cultural Ambassador Award" for exceptional handling of multicultural passenger needs
• Developed a quick-reference guide for common phrases in 10 languages, adopted company-wide
• Successfully managed an in-flight medical emergency involving passengers from three different countries

Domestic Flight Attendant

SkyLink Airlines

03/2014 - 05/2016

• Ensured passenger safety and comfort on various domestic routes
• Assisted in all aspects of in-flight service and cabin preparation
• Consistently received positive feedback for attentive and friendly service

Bachelor of Arts - International Relations

Augusta University

09/2010 - 05/2014

• Study Abroad: One semester at Sorbonne University, Paris, France (Fall 2013)

IATA Diploma in International Cabin Crew

Cultural Intelligence (CQ) Certification

WSET Level 2 Award in Wines

Languages: Fluent in English, Mandarin, Spanish, and French • Extensive knowledge of international customs and etiquette • Advanced cultural sensitivity and adaptability • Proficient in international aviation regulations and procedures • Excellent problem-solving skills in diverse cultural contexts

This resume excellently showcases the unique skills required for an international flight attendant. The professional summary effectively highlights multilingual abilities and cultural competence. The experience section provides specific examples of handling diverse passenger needs and contributing to improved international service. The skills section emphasizes language proficiency and cultural adaptability, crucial for international routes. The inclusion of study abroad experience, international certifications, and personal travel demonstrates a genuine passion for global interactions, making this candidate stand out for international flight attendant positions.

This private jet flight attendant resume example is tailored for flight attendants specializing in private or corporate jet services. It emphasizes discretion, personalized service, and experience with high-profile clients.

Olivia Nakamura

[email protected] - (555) 159-7536 - Knoxville, TN

Discreet and refined Private Jet Flight Attendant with 6 years of experience serving high-profile clients and corporate executives. Exceptional at providing personalized, luxury in-flight experiences while maintaining the highest standards of safety and confidentiality. Seeking to bring unparalleled service excellence to an exclusive private aviation company.

Senior Private Jet Flight Attendant

Elite Sky Services

08/2017 - Present

Knoxville, TN

• Received "VIP Client Satisfaction Award" for three consecutive years
• Developed a proprietary client preference database, enhancing personalized service delivery
• Successfully handled sensitive diplomatic arrangements for international government delegations

Corporate Flight Attendant

Executive Air

05/2015 - 07/2017

Knoxville University

Private Jet Safety and Emergency Procedures Certification

WSET Level 3 Award in Wines

Luxury Customer Service Excellence Certificate

Fluent in English and Japanese • Conversational in French • Expert in luxury service protocols and fine dining etiquette • Advanced wine and spirits knowledge • Proficient in private jet safety procedures and equipment operation • Excellent interpersonal skills with high-net-worth individuals • Discreet handling of confidential information

This flight attendant resume brilliantly captures the essence of a private jet flight attendant role. The professional summary effectively communicates the candidate's experience with VIP clients and emphasis on discretion. The experience section provides specific examples of luxury service and handling high-profile situations, demonstrating the ability to cater to exclusive clientele. The skills section emphasizes crucial attributes for private aviation, including language skills and knowledge of luxury protocols. The inclusion of specialized certifications and professional development in areas like executive protection and gourmet catering shows a commitment to excellence in private jet service, making this candidate highly attractive for exclusive aviation positions.

This corporate flight attendant resume example is designed for flight attendants specializing in corporate aviation. It focuses on business acumen, executive-level service, and experience with corporate clients.

Mason Garcia

[email protected] - (555) 753-9514 - Akron, OH

Accomplished Corporate Flight Attendant with 8 years of experience providing premium in-flight services to business executives and corporate clients. Adept at balancing professionalism, discretion, and efficiency to create seamless travel experiences. Seeking to leverage business aviation expertise in a senior corporate cabin crew position.

Lead Corporate Flight Attendant

BusinessJet Solutions

04/2015 - Present

• Implemented a new service protocol that increased client satisfaction ratings by 35%
• Developed a comprehensive training program for new corporate flight attendants
• Successfully managed in-flight business meetings and presentations for C-level executives

Corporate Cabin Attendant

Executive Airways

06/2013 - 03/2015

Bachelor of Business Administration - Focus in Aviation Management

Akron University

09/2009 - 05/2013

Corporate Cabin Attendant Certification

ServSafe Food Handler Certification

WSET Level 2 Award in Wines and Spirits

Fluent in English and Spanish, conversational in Mandarin • Expert in corporate etiquette and business protocol • Advanced knowledge of international customs and time zone management • Proficient in corporate jet systems and safety procedures • Excellent organizational and multitasking abilities • Discreet handling of sensitive corporate information

This flight attendant resume excellently portrays a seasoned corporate flight attendant ready for senior roles. The professional summary effectively communicates the candidate's experience with business executives and focus on professionalism. The experience section provides specific examples of managing corporate flights and implementing improvements, demonstrating the ability to enhance the business travel experience. The skills section emphasizes crucial attributes for corporate aviation, including business etiquette and discretion. The inclusion of business-focused education and professional development shows a deep understanding of the corporate world, making this candidate highly suitable for executive-level aviation services.

Flight Attendant Resume Examples by Language Skills

This bilingual flight attendant resume example is tailored for flight attendants proficient in two languages, emphasizing how this skill enhances their ability to serve diverse passengers and contribute to international flight operations.

Maria Papadopoulos

[email protected] - (555) 234-5678 - New York, NY

Bilingual Flight Attendant fluent in English and Greek, with 5 years of experience in international air travel. Skilled in providing exceptional customer service to diverse passengers while ensuring safety and comfort. Seeking to leverage language skills and cultural knowledge to enhance the in-flight experience on international routes.

Bilingual Flight Attendant

Aegean Airlines

New York, NY

• Received "Excellence in Passenger Care" award for three consecutive years
• Developed a quick-reference guide for common Greek phrases, adopted by the entire cabin crew

New York International Airport

New York University

• Study Abroad: One semester at University of Athens, Greece (Spring 2015)

Bilingual Customer Service Excellence Certificate

IATA Passenger Ground Services Certification

Fluent in English and Greek (speaking, reading, and writing) • Strong cultural awareness and sensitivity • Excellent communication and interpersonal abilities • Adept at resolving conflicts and handling passenger concerns • Thorough knowledge of airline safety procedures and regulations

This flight attendant resume effectively showcases the unique value of a bilingual flight attendant. The professional summary immediately highlights the candidate's language skills and their relevance to international air travel. The experience section provides concrete examples of how bilingual abilities enhance passenger service and safety procedures. The inclusion of cultural ambassador work and volunteer interpreting demonstrates a commitment to cross-cultural communication beyond just language proficiency. The study abroad experience and language proficiency section further emphasize the candidate's immersion in both cultures. Overall, this resume presents a flight attendant who can bridge language gaps and cultural differences, making them an invaluable asset for airlines serving diverse international routes.

This multilingual flight attendant resume example is designed for flight attendants proficient in three or more languages, highlighting how this exceptional linguistic ability can enhance passenger experience and contribute to global airline operations.

Lucia Souza

[email protected] - (555) 987-6543 - Miami, FL

Dynamic and culturally astute Multilingual Flight Attendant fluent in English, Portuguese, Spanish, and French with 7 years of experience in international aviation. Excels in creating a welcoming environment for diverse passengers while ensuring safety and comfort. Seeking to leverage exceptional language skills and global cultural knowledge in a senior cabin crew position on long-haul international routes.

Senior Multilingual Flight Attendant

LATAM Airlines

08/2016 - Present

• Promoted to Senior Flight Attendant after just 3 years, the fastest track in company history
• Developed a multilingual passenger communication guide, now used across the airline
• Received "Global Service Excellence" award for two consecutive years

International Customer Service Agent

Miami International Airport

05/2014 - 07/2016

Bachelor of Arts - International Studies

University of Miami

05/2014 - 05/2014

• Minor in Linguistics
• Study Abroad: Semesters in Brazil (2012) and France (2013)

IATA Diploma in Airline Cabin Crew Training

Multilingual Customer Service Excellence Certificate

English: Native proficiency • Portuguese: Native proficiency • Spanish: Full professional proficiency • French: Professional working proficiency • Italian: Conversational proficiency • Proficient in multiple airline reservation systems • Expertise in handling special needs passengers across cultural contexts • Strong ability to adapt communication style to diverse audiences • Knowledgeable about international cuisine and dietary requirements

This resume excellently showcases the exceptional value of a multilingual flight attendant in the global aviation industry. The professional summary immediately highlights the candidate's impressive language skills and their relevance to international air travel. The dedicated language proficiency section clearly outlines the level of expertise in each language, which is crucial for airlines serving diverse routes. The experience section provides concrete examples of how multilingual abilities enhance passenger service, safety procedures, and overall flight operations. The inclusion of study abroad experiences, volunteer work as a cultural mediator, and ongoing professional development in cross-cultural communication demonstrates a deep commitment to global understanding. The additional skills section further emphasizes how language abilities translate into practical benefits for passengers and airlines alike. Overall, this resume presents a highly qualified candidate who can seamlessly bridge language and cultural gaps, making them an invaluable asset for any international airline.

How to Create an Effective Flight Attendant Resume

A well-structured flight attendant resume typically includes the following sections:

• Contact Information
• Professional Summary or Objective Statement
• Professional Experience
• Language Skills (if applicable)
• Additional Information (volunteering, relevant hobbies, etc.)

Here's an example of a good flight attendant resume outline:

[Your Name]

[Your Email Address] - [Your Phone Number] - [Your Address]

[2-3 sentences highlighting your experience, key skills, and career goals]

[Job Title]

[Airline Name]

[Employment Dates] - [Employment Dates]

• [Responsibility/Achievement]

[Previous Job Title]

[Company Name]

[Degree] - [Major]

[University Name]

[Graduation Date] - [Graduation Date]

[Certification Name]

[Relevant skill 1] • [Relevant skill 2] • [Relevant skill 3] • [Relevant skill 4] • [Relevant skill 5] • [Relevant skill 6]

Why it works

This flight attendant resume outline provides a clear, organized structure for a flight attendant resume. It ensures that all crucial information is included and presented in a logical order. The professional summary at the top immediately captures the recruiter's attention, while the key skills section highlights the most important qualifications. The experience section, being the core of the resume, is given prominence. The inclusion of certifications and language skills is particularly important for flight attendant positions.

Flight attendants should typically use a reverse-chronological resume layout. This format highlights your most recent and relevant experience first, which is crucial in the aviation industry where recent experience and up-to-date certifications are highly valued.

Here's an example of how the experience section might look in a reverse-chronological layout:

• Ensure safety and comfort of passengers on long-haul international flights
• Lead a team of 5 junior flight attendants, providing mentorship and training
• Received "Crew Member of the Year" award in 2020

AirWave Express

03/2015 - 05/2018

• Conducted pre-flight safety checks and demonstrated safety procedures
• Assisted passengers with special needs and resolved customer service issues
• Consistently received positive feedback from passengers and supervisors

This layout clearly shows the progression of the candidate's career, starting with the most recent position. It allows hiring managers to quickly see the applicant's current role and responsibilities, which are typically the most relevant. The inclusion of achievements (like the "Crew Member of the Year" award) adds weight to the experience.

However, in some cases, a functional or combination resume might be appropriate:

• Use a functional resume if you're changing careers and want to highlight transferable skills.
• Consider a combination resume if you have a diverse background and want to showcase both skills and experience.

Your resume header should be clean, professional, and contain all necessary contact information. Here's what to include:

• Phone Number
• Email Address
• City and State/Country (full address is not necessary)
• LinkedIn Profile (optional, but recommended)

CHEN LI Flight Attendant Extraordinaire 🌎 New York, NY 10001 📞 (555) 987-6543 ✉️ [email protected] 🔗 linkedin.com/in/chenli

While creative, this header may be too informal for many airlines. The use of emojis and the "Flight Attendant Extraordinaire" title could be seen as unprofessional. Stick to a more straightforward format unless you're certain the airline appreciates this level of creativity.

Sophia Rodriguez Miami, FL 33101 (555) 123-4567 [email protected] linkedin.com/in/sophiarodriguez

This flight attendant resume header is clean, professional, and provides all necessary information. The inclusion of the LinkedIn profile is a nice touch, allowing recruiters to easily view more detailed information if desired.

Your resume summary should be a brief, powerful statement that encapsulates your experience, skills, and what you can bring to the role. For a flight attendant position, consider including:

• Years of experience in the aviation industry
• Key resume skills relevant to flight attendant duties
• Any specializations or unique qualifications
• A brief mention of your career goals

Friendly and hardworking individual looking for a job as a flight attendant. I love to travel and meet new people. I have great customer service skills from working at a coffee shop and I'm a quick learner. I'm excited to start my career in the sky!

While enthusiastic, this summary lacks the professionalism and specific qualifications airlines look for. It doesn't mention any relevant experience or skills specific to being a flight attendant. The tone is too casual for a professional resume. Always focus on relevant skills and experience, and maintain a professional tone.

Dedicated flight attendant with 5+ years of experience ensuring passenger safety and comfort on international flights. Fluent in English and Spanish with a proven track record of delivering exceptional customer service in high-pressure situations. Seeking to leverage my expertise in a senior cabin crew position with a major airline.

This summary effectively communicates the candidate's experience, key skills (language fluency and customer service), and career goal. It's concise yet informative, giving recruiters a quick overview of what the applicant brings to the table.

Understanding common flight attendant responsibilities is crucial for crafting an effective resume. Here are some key responsibilities to consider highlighting:

• Ensuring passenger safety and comfort
• Conducting pre-flight safety checks
• Demonstrating and explaining safety procedures
• Serving food and beverages
• Assisting passengers with special needs
• Responding to emergencies and providing first aid if necessary
• Completing flight reports
• Collaborating with pilots and ground crew
• Managing in-flight sales
• Ensuring compliance with aviation regulations

When detailing your experience as a flight attendant, focus on resume accomplishments and responsibilities that demonstrate your skills and value. Here's what to include:

• Specific airlines you've worked for
• Types of aircraft you're experienced with
• Routes you've served (domestic, international, long-haul)
• Safety and emergency procedures you're proficient in
• Customer service achievements
• Any leadership or training roles you've held
• Quantifiable achievements (e.g., customer satisfaction scores, safety record)

Sky Express

2019 - 2022

• Flew on planes
• Served drinks and snacks
• Helped passengers
• Did safety stuff

This example is too vague and doesn't provide any specific information about the candidate's skills or achievements. The language is informal ("safety stuff") and doesn't convey professionalism. Always be specific about your duties, use professional language, and highlight any achievements or special skills you've developed.

• Lead cabin crew team on long-haul international flights, serving up to 300 passengers per flight
• Conduct comprehensive pre-flight safety briefings and oversee emergency procedure demonstrations
• Mentor and train new flight attendants, improving team performance by 20%
• Consistently maintain a 98% passenger satisfaction rating
• Received "Safety First" award in 2021 for quick thinking during an in-flight medical emergency

This example effectively showcases the candidate's leadership skills, attention to safety, and commitment to customer satisfaction. The use of specific numbers (300 passengers, 98% satisfaction rating) adds credibility to the claims. The mention of an award highlights exceptional performance.

If you're new to the aviation industry and have no work experience , focus on transferable skills and relevant experiences. Here's how to create an effective resume:

• Highlight customer service experience from other industries
• Emphasize soft skills like communication, teamwork , and problem-solving
• Include any travel experience or language skills
• Mention relevant certifications or training (e.g., First Aid, CPR)
• Include volunteer work or extracurricular activities that demonstrate relevant skills
• Use a functional resume format to highlight skills over experience

Here's an example of how to present your experience when you're new to the field:

Retail Store

01/2020 - Present

• Provide excellent customer service to 50+ customers daily in a fast-paced environment
• Resolve customer complaints with patience and empathy, maintaining a 95% satisfaction rate
• Collaborate with a diverse team to ensure smooth store operations
• Received "Employee of the Month" award for outstanding customer service (March 2021)

Local Community Center

• Assist in organizing multicultural events, demonstrating cultural sensitivity and event planning skills
• Provide language support for non-English speaking community members, showcasing bilingual abilities

This example effectively highlights transferable skills such as customer service, teamwork, and cultural sensitivity. The use of specific achievements (95% satisfaction rate, award) adds credibility. The volunteer experience demonstrates relevant soft skills and language abilities, which are valuable for flight attendants.

What's the Best Education for a Flight Attendant Resume?

While a specific degree isn't always required to become a flight attendant, having a relevant education can be advantageous. Here are some educational backgrounds that can be beneficial:

• High School Diploma or GED (minimum requirement for most airlines)
• Hospitality Management
• Aviation Management
• International Relations
• Foreign Languages
• Communication
• Flight Attendant Training Programs
• Relevant coursework in areas like customer service, emergency procedures, or aviation safety

Here's how to present your education effectively:

Bachelor of Science in Hospitality Management - Hospitality Management

Skyline University

2017-09-01 - 2021-05-01

• Relevant Coursework: Customer Service Excellence, Crisis Management, International Etiquette

Flight Attendant Certificate Program

Aviation Academy

2021-09-01 - 2021-12-01

This example showcases both a relevant degree and additional specialized training. The inclusion of relevant coursework helps to highlight specific knowledge areas that are valuable for a flight attendant role.

What's the Best Professional Organization for a Flight Attendant Resume?

Membership in professional organizations can demonstrate your commitment to the field and ongoing professional development. Some relevant organizations for flight attendants include:

• Association of Flight Attendants (AFA-CWA)
• International Association of Flight Attendants
• Association of Professional Flight Attendants (APFA)
• International Air Transport Association (IATA)
• National Business Aviation Association (NBAA) - for corporate flight attendants

Here's how to include professional memberships on your resume:

PROFESSIONAL AFFILIATIONS • Member, Association of Flight Attendants (AFA-CWA), Since 2019 • Associate Member, International Air Transport Association (IATA), Since 2020

This example clearly lists the organizations and the duration of membership. It shows a commitment to the profession and ongoing engagement with industry developments.

Hard skills are specific, teachable abilities that are easy to quantify. For flight attendants, important hard skills include:

• Emergency procedures and equipment operation
• First Aid and CPR
• Food and beverage service
• Aviation safety regulations knowledge
• Proficiency in airline computer systems
• Foreign language proficiency
• Security screening procedures
• Conflict resolution techniques

Here's how to present hard skills effectively on your resume:

This skills section clearly outlines specific, measurable abilities that are directly relevant to the flight attendant role. The inclusion of certifications and language skills adds credibility to the claims.

Soft skills are personal attributes that enable someone to interact effectively with others. For flight attendants, crucial soft skills include:

• Excellent communication
• Customer service orientation
• Adaptability and flexibility
• Teamwork and collaboration
• Cultural sensitivity
• Stress management
• Attention to detail
• Emotional intelligence
• Problem-solving
• Time management

Here's an example of how to present soft skills on your resume:

This skills section effectively highlights soft skills that are crucial for flight attendants. The descriptions provide context for how these skills apply to the role, making them more impactful than a simple list.

Certifications can significantly enhance your flight attendant resume by demonstrating your commitment to professional development and specific areas of expertise. Here are some valuable certifications for flight attendants:

• Advanced First Aid and CPR Certification
• AHA (American Heart Association) Basic Life Support

IATA Cabin Crew Attestation

• Dangerous Goods Regulation (DGR) Certification
• Aviation Security Awareness Training Certification
• Language Proficiency Certifications (e.g., TOEFL, IELTS for English)
• Customer Service Excellence Certification
• Wine and Beverage Service Certifications (e.g., WSET)

Here's an example of how to present certifications on your resume:

This certification section is well-organized and includes relevant, up-to-date certifications. The inclusion of renewal dates for certifications like First Aid shows a commitment to maintaining current qualifications. The variety of certifications demonstrates a well-rounded skill set valuable in the flight attendant role.

To make your flight attendant resume stand out, consider these tips:

• Tailor your resume to the specific airline: Research the airline's values and culture, and highlight relevant experiences and skills.
• Use aviation industry keywords: Include terms like "passenger safety," "in-flight service," and "emergency procedures" to pass applicant tracking systems (ATS).
• Quantify your achievements: Use numbers to illustrate your impact, such as "Served on 500+ flights" or "Maintained a 98% passenger satisfaction rating."
• Highlight language skills: Many airlines value multilingual flight attendants, so prominently feature your language abilities.
• Include relevant volunteer work: Volunteer experiences that demonstrate customer service, cultural sensitivity, or leadership can be valuable additions.
• Keep it concise: Aim for a one-page resume unless you have extensive experience.
• Proofread carefully: Attention to detail is crucial for flight attendants, so ensure your resume is error-free.

Your flight attendant resume length depends on your experience level:

• Entry-level candidates: Stick to one page. Focus on relevant skills, education, and any customer service experience.
• Experienced flight attendants (5+ years): One to two pages is appropriate. Use the extra space to detail your accomplishments and specialized skills.
• Senior or management-level positions: Two pages may be necessary to showcase your extensive experience and leadership roles.

Remember, regardless of length, every item on your resume should add value and be relevant to the flight attendant position you're applying for.

The focus of your flight attendant resume should be on demonstrating your ability to ensure passenger safety and comfort while providing excellent customer service. Key areas to emphasize include:

• Safety knowledge and experience
• Customer service skills
• Ability to work in a team
• Cultural sensitivity and language skills
• Adaptability and problem-solving abilities
• Physical stamina and ability to meet job requirements
• Relevant certifications and training

Remember to tailor your resume to the specific airline and position you're applying for, highlighting the skills and experiences that best match their requirements.

Crafting an effective flight attendant resume requires a careful balance of highlighting your relevant skills, experiences, and qualifications while tailoring your application to the specific airline and position. By following the guidelines and examples provided in this comprehensive guide, you can create a standout resume that showcases your unique value as a flight attendant. To build your flight attendant resume with ease, sign up for Huntr today .

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8 Flight Attendant Resume Examples and Templates for 2024

Flight Attendant Resume Templates and Examples (Download in App)

Most popular flight attendant resumes.

• Corporate Flight Attendant
• Senior Flight Attendant
• Cabin Server Flight Attendant
• Emirates Flight Attendant
• Airline Customer Service Agent
• Resume Text Examples

How To Write a Flight Attendant Resume

• Entry-Level
• Senior-Level

Corporate Flight Attendant Resume Example

Senior Flight Attendant Resume Example

Cabin Server Flight Attendant Resume Example

Emirates Flight Attendant Resume Example

Airline Customer Service Agent Resume Example

Flight Attendant Text-Only Resume Templates and Examples

Skyler Thompson  (123) 456-7890 [email protected] LinkedIn | Portfolio Philadelphia, PA 12345

A bilingual Flight Attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

• Customer Service
• Communication
• Passenger Safety
• French (Fluent)
• Emergency Evacuation Procedures
• Flight Operations

Professional Experience

Flight Attendant, American Airlines, Philadelphia, PA July 2022 – Present

• Deliver high-quality customer service and support to passengers across various ethnicities and cultural backgrounds, communicate with empathy and patience, and provide solutions to passenger issues, resulting in a 93% satisfaction rating
• Conduct cabin preparations prior to flight departure and deliver presentations to passengers on safety protocols and flight etiquette
• Serve meals to pilots and passengers, provide information on menu items and ingredients, and address in-flight needs

Airline Customer Service Agent, American Airlines, Philadelphia, PA June 2021 – July 2022

• Coordinated with airline teams to ensure appropriate accommodations for passenger needs and resolve issues with compassion and understanding
• Managed check-in procedures to verify travel documents and ensured compliance with baggage weight restrictions before boarding

Certifications

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2023
• CPR Certified, American Heart Association, 2023

Bachelor of Arts (B.A.) Communication Temple University, Philadelphia, PA September 2017 – June 2021

 Anthony Gentile (123) 456-7890 [email protected] LinkedIn | Portfolio San Francisco, CA 12345

A customer-oriented Flight Attendant with six years of experience and over 3,000 domestic and international flight hours. A proven track record of calming passengers during emergency landings, performing CPR, and ensuring compliance with flight safety protocols.

Corporate Cabin Attendant, Delta Airlines, San Francisco, CA October 2020 – Present

• Review private jet customer profiles, provide accommodations according to passenger needs, and identify opportunities to enhance the flight experience
• Deliver quality service to private and business jets with up to 50 passengers and prepare and serve upscale food and beverages to VIP clients
• Provide accommodations for individual needs, and maintain a 90% satisfaction score
• Attend regular flight safety tracking for both large and small business jets

Flight Attendant, Delta Airlines, San Francisco, CA June 2017 – October 2020

• Provided exceptional service to passengers on both domestic and international flights and collaborated with flight attendants and pilots during pre-flight briefings to discuss weather conditions, service plans, and safety protocols
• Developed and delivered engaging pre-flight safety presentations to passengers and utilized upselling techniques to increase food sales by 15%
• Flight Safety
• Conflict Resolution
• Emergency Medical Care
• Italian (Fluent)
• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2016
• CPR Certified, American Heart Association, 2016

Bachelor of Arts (B.A.) Tourism & Hospitality University of San Francisco, San Francisco, CA September 2013 – June 2017

Aliya Jackson (123) 456-7890 [email protected] LinkedIn | Portfolio New York, NY 12345

A Flight Attendant Supervisor with 10+ years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing 150+ flight attendants.

Flight Attendant Supervisor, Frontier Airlines, New York, NY December 2017 – Present

• Manage a large team of over 120+ flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration
• Conduct performance evaluations and develop new training programs to enhance service delivery and conflict resolution skills, resulting in a 91% passenger satisfaction average
• Create flight attendant schedules, track attendance, and address shift vacancies
• Address passenger complaints and serve as liaison between customers and flight crew

Flight Attendant, Frontier Airlines, New York, NY June 2013 – December 2017

• Delivered exceptional service to passengers and crew, provided support during medical emergencies, and ensured compliance with flight safety procedures
• Provided training to 10+ new flight attendants on customer service best practices and safety protocols, contributing to a 91% satisfaction rating across the team
• Conducted pre-flight inspections, performed in-flight security and exit checks, and coordinated with airport security teams to de-escalate situations
• Team Management
• Training & Development
• Travel and Tourism Professional (TTP), IATA, 2016
• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2013
• CPR Certified, American Heart Association, 2013

Bachelor of Arts (B.A.) Tourism & Hospitality Columbia University, New York, NY September 2009 – June 2013

Yaling Zhang (123) 456-7890 [email protected] LinkedIn | Portfolio Seattle, WA 12345

A corporate flight attendant with seven years of professional experience and over 2,500 domestic flight hours. A strong history of delivering exceptional service to passengers, maintaining safety compliance, and responding effectively to emergency situations.

Corporate Flight Attendant American Airlines, Seattle, WA October 2022 – present

• Manage in-flight catering and amenities according to the specific needs and preferences of corporate clients, resulting in a 92% passenger satisfaction score
• Ensure readiness of the aircraft cabin, including restocking supplies, maintaining equipment, and reviewing private jet customer profiles
• Liaise between flight crew and passengers and identify solutions to customer issues

Corporate Flight Attendant, Delta Airlines, Seattle, WA June 2017 – October 2022

• Delivered high-quality service to diverse passenger populations, provide pre-flight safety presentations, and ensure compliance with safety protocols and regulations
• Provided food and beverages to corporate clients in accordance with individual needs and specifications
• Successfully maintained passenger satisfaction ratings of 91% to 93% year over year
• Flight safety
• Customer service
• Team leadership
• Conflict resolution

Bachelor of Arts (B.A.) Tourism & Hospitality University of Washington, Seattle, WA September 2013 – June 2017

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2017
• CPR Certified, American Heart Association, 2017

Heather Ramirez (123) 456-7890 [email protected] LinkedIn | Portfolio San Diego, CA 12345

A multilingual senior flight attendant with eight years of experience in hospitality and tourism management. A proven track record of identifying opportunities to enhance the passenger experience and drive in-flight sales.

Senior Flight Attendant, Frontier Airlines, San Diego, CA November 2019 – present

• Oversee passenger boarding and evacuation procedures, de-escalate conflicts with unruly passengers, and deliver reassurance and support during emergency situations
• Deliver pre-flight safety briefings to passengers and ensure compliance with Federal Aviation Regulations (FAR)
• Achieve a customer satisfaction rating of 94% and exceed in-flight sales targets by 20%

Senior Flight Attendant, American Airlines, San Diego, CA June 2016 – November 2019

• Managed two flight attendants and ensured the delivery of quality customer service to 40+ passengers on domestic and international flights, resulting in a 92% satisfaction score
• Ensured the safety and comfort of passengers, including providing demonstrations of safety procedures, serving meals and beverages, and administering first aid
• Hospitality and tourism management
• Spanish (fluent)

Bachelor of Arts (B.A.) Tourism & Hospitality University of San Diego, San Diego, CA September 2012 – June 2016

John Bergsen (123) 456-7890 [email protected] LinkedIn | Portfolio Nashville, TN 12345

A cabin server and flight attendant with five years of experience specializing in customer service, flight safety, and conflict resolution techniques. A proven track record of supporting passengers, managing emergency situations, and achieving satisfaction scores of over 93%.

Cabin Server & Flight Attendant, Delta Airlines, Nashville, TN February 2020 – present

• Ensure the comfort and satisfaction of passengers by providing excellent customer service, including serving meals, drinks, and other amenities
• Identify solutions to customer issues and provide support to passengers throughout all phases of the flight, including helping with luggage and answering flight questions
• Perform comprehensive pre-flight safety demonstrations, including proper usage of seat belts, oxygen masks, and emergency exits

Cabin Server & Flight Attendant, American Airlines, Nashville, TN June 2019 – February 2020

• Provided outstanding customer service to passengers throughout the duration of the flight and identified opportunities to increase in-flight sales by 17%
• Ensured patient safety during domestic and international flights and managed stressful situations, including medical emergencies, turbulence, and flight delays
• Upselling techniques
• Operations management

Bachelor of Arts (B.A.) Tourism & Hospitality University of Tennessee, Nashville, TN September 2015 – June 2019

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2019
• CPR Certified, American Heart Association, 2019

Jessica Lang (123) 456-7890 [email protected] LinkedIn | Portfolio Los Angeles, CA 12345

A dynamic flight attendant with four years of experience and over 1,500 domestic and international flight hours. A strong history of interfacing effectively with flight crews and diverse passenger populations. Adept at driving in-flight sales and customer satisfaction.

Flight Attendant, Emirates Airline, Los Angeles, CA March 2021 – present

• Provide exceptional service to a wide range of passengers during international and domestic flights, communicate effectively to resolve conflicts and ensure passenger satisfaction, and liaise effectively with flight crews and pilots
• Perform cabin maintenance and preparations, ensure optimal inventory levels, restock items, and drive in-flight sales using upselling techniques
• Deliver pre-flight safety presentations and ensure compliance with FAR

Flight Attendant, Emirates Airline, Boston, MAJune 2020 – March 2021

• Supported over 55 passengers throughout the duration of the flight, served food and beverages, provided amenities, and maintained the comfort and safety of passengers, contributing to a 91% satisfaction rating on exit surveys
• Ensured compliance with luggage storage and carry-on protocols during boarding and provided pre-flight safety demonstrations

Bachelor of Arts (B.A.) Tourism & Hospitality University of California, Los Angeles, CA September 2016 – June 2020

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2020
• CPR Certified, American Heart Association, 2020

Selena Ramirez (123) 456-7890 [email protected] LinkedIn | Portfolio 123 Santa Maria, San Francisco, CA 12345

An Airline Customer Service Agent with four years of experience specializing in communication, client relations, operational support, and process improvement. Adept at interfacing with a diverse range of passengers to identify solutions and ensure customer satisfaction.

Airline Customer Service Agent, Frontier Airlines, San Francisco, CA September 2019 – Present

• Build relationships with customers, utilizing de-escalation techniques to resolve passenger issues calmly and professionally, and maintain a 93% customer satisfaction rating
• Identify solutions to boarding issues and complications, field inquiries from passengers, and provide hotel and meal accommodations due to flight delays and cancellations
• Coordinate with airport staff to manage baggage services, tickets, and boarding procedures while ensuring compliance with safety regulations

Airline Customer Service Agent, JetBlue Airlines, San Francisco, CA May 2018 – September 2019

• Coordinated with airline customer service agents in a collaborative team environment and provided support to colleagues to resolve customer challenges and issues
• Performed account lookups, verified travel documentation, and provided information to travelers to ensure safe boarding and proper accommodations

Bachelor of Arts (B.A.) Communication University of San Francisco, San Francisco, CA September 2015 – May 2019

• Airline Customer Service
• Aviation Security
• Boarding Procedures
• Team Collaboration
• Safety Regulations

Flight attendants need a well-crafted resume to obtain new opportunities in the aviation industry. Your resume displays your experience and is a powerful tool to showcase your dedication to exceptional customer service. It also highlights special skills like medical training and upholding safety standards. We’ll lead you through the process of creating a flight attendant resume recruiters will notice.

1. Write a dynamic profile summarizing your flight attendant qualifications

Make a strong first impression by writing an impactful resume profile. Be concise and engaging, capturing your unique blend of skills and experiences in two to three sentences. Tailor your profile to each flight attendant position using keywords from the job description. Customization is key, so highlight relevant certifications, language fluency, and specific expertise, such as in-flight medical training. Focus on demonstrating your passion for providing an unparalleled passenger experience and your commitment to maintaining the highest safety standards. This paragraph sets the stage for the rest of your resume, enticing recruiters to dive deeper into your qualifications .

Senior-Level Profile Example

A flight attendant supervisor with over 10 years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing over 150 flight attendants.

Entry-Level Profile Example

A bilingual flight attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

2. Create a powerful list of your flight attendant experiences

As you construct your professional experience section, feature accomplishments demonstrating your value as a flight attendant. Quantify your experiences wherever possible, emphasizing the number of passengers served, flights managed, or outstanding customer feedback received. These results highlight your impact and show potential employers that you possess the skills they seek.

Add a dynamic element to your experience by starting each bullet point with an action verb to convey a sense of proactivity and drive. This section is your opportunity to paint a vivid picture of your expertise, professionalism, and ability to achieve results through excellent service in the skies.

Senior-Level Professional Experience Example

Flight Attendant Supervisor, Frontier Airlines, New York, NY December 2017 – present

• Manage a large team of over 120 flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration

Entry-Level Professional Experience Example

Flight Attendant, American Airlines, Philadelphia, PA July 2022 – present

3. Include flight attendant-related education and certifications

When crafting your flight attendant resume, it’s essential to highlight pertinent education, coursework, and certifications. In your education section, begin with your highest earned degree. Relevant degrees may include those in hospitality, tourism, or other related fields. List the degree name, institution name, location, and completion date.

If applicable, create a separate section specifically for certifications. List those such as CPR and First Aid, aviation safety training, language proficiency, or any additional specialized courses you’ve completed. Again, give the certification name, issuing organization, and date obtained.

• [Degree Name]
• [School Name], [City, State Abbreviation] [Dates Enrolled]
• Bachelor of Arts (B.A.) Tourism & Hospitality
• Columbia University, New York, NY September 2009 – June 2013
• [Certification Name], [Awarding Organization], [Completion Year]

4. List key flight attendant skills and proficiencies

Including relevant professional skills is a great way to give hiring managers a clear understanding of your qualifications. When listing skills, emphasize those directly related to the position you’re applying for. Demonstrating a solid and suitable skill set will undoubtedly capture the attention of hiring managers. The list below will give you a good idea of the skills you may want to include on your flight attendant resume:

How To Pick the Best Flight Attendant Resume Template

The best resume template for flight attendants has a clean and organized design. It should present your information professionally and look visually appealing. Select a template that prioritizes your most relevant professional accomplishments and key skills. Be sure it allows for bullet points and short paragraphs to make your achievements easy to read and understand. Remember to maintain a balance between creativity and professionalism, so avoid fancy designs and decorative fonts. Choosing the right template for the job will leave a lasting impression on potential employers.

Frequently Asked Questions: Flight Attendant Resume Examples and Advice

What are common action verbs for flight attendant resumes -.

We understand that writing the professional experience section of a resume can be tricky, especially when it comes to finding the right words to describe your work as a flight attendant. To help you break through this barrier, we curated a list of common action verbs to convey your responsibilities. These powerful verbs allow you to better articulate your duties and achievements. Consider using these words in your flight attendant resume:

How do you align your resume with a job description? -

Between 2021 and 2031, the Bureau of Labor Statistics projects that job growth for flight attendants will increase by an impressive 21%. This jump will add more than 22,000 new jobs over the next decade. As applicants flood the market to meet this demand, you'll need a resume that stands out above the rest. Especially if you have a specific flight attendant job opening in mind, it's highly recommended you tailor your resume accordingly.

Carefully analyze the requirements and responsibilities outlined in the job posting. Incorporate relevant keywords and phrases into your resume, showcasing how your skills and experiences align with the employer's needs.

What is the best flight attendant resume format? -

The usual resume format for flight attendants is chronological. This layout highlights your work experience in reverse chronological order, showcasing your career progression and longevity in the industry. It allows hiring managers to easily see your relevant experience and assess your tenure with previous airlines or companies. 

However, a combination format may be beneficial if you have employment gaps or are transitioning from a different field to the flight attendant role. This format combines the chronological and functional formats, emphasizing both skills and work history. A well-designed resume will enhance your job search by appropriately presenting your qualifications and capturing the attention of hiring managers.

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A well-written cover letter significantly boosts your chances of securing an interview. The secret to crafting a compelling cover letter is customizing it for the specific organization you're applying to. Our cover letter guide provides valuable insights on how to create an impactful cover letter tailored to your industry. Explore both our customer service representative and bartender cover letter guides for relevant examples in related fields.

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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5+ Flight Attendant Resume Templates

Flight Attendant Resume is essentially used to highlight the features of an applicant and impress the HR Department. The HR Department looks for key elements in the resume which when included in the cover letter and the Resume Templates , can potentially offer the most sought-after flight attendant jobs to the applicant. The resume is the basic step which can help the applicant advance to the next level of the hiring process. These templates act as guidelines to make the perfect resume.

Corporate Flight Attendant Resume

Professional Flight Attendant Resume

Entry Level Flight Attendant Resume

Experienced Flight Attendant Resume

Career Worksheet Flight Attendant Resume

> What to Include on Flight Attendant Resume

• Personal Information-This bit will include your Name, Email Address, Complete Current Residential Address, Business Phone, Cellular Phone, Fax, Last Position Held, and Position Sought.
• Employment Information- It’s better if listed in a chart format. It will have details of the total number of jobs with position, company name, and type of firm, start year and end year dates.
• Miscellaneous: This includes sub-categories like- Training and license, Area of expertise, Emergency Procedures, Aircraft and passenger safety & security.

> Flight Attendant Resume Tips

• A resume shouldn’t be too long or too short- It will vary greatly depending on the position you seek, like for management it has to be filled with objective details whereas for a flight attendant position, it has to have a great first-page impact with a snappy career or skill and training details. You may also see Federal Resume Templates .
• Shouldn’t give the vibe of trying too hard- It must mention all achievements subtly along with the skills without being confusing. Responsibilities and achievements are two different aspects and they mustn’t get mixed up.
• Culture discrimination- If the language of communication is not native, there can be a huge issue as even though certain sentences can seem grammatically correct, culture wise they can seem a bit strange.

> Mistakes to avoid in Flight Attendant Resumes

• Relevance is the key- Highlighting skills like fluency in a particular language can be tricky. Instead of simply mentioning fluency in a certain language, it can be framed in a sentence to show how your skill in that language has been of use in your past job.
• Not sticking to facts- Providing an excess of information without proper documents can be a threat.
• Employment gaps- Remember to account for the time interval between two consecutive past jobs.
• Social media disasters- Yes, they would check your social media presence, so you can’t have things like offensive statuses and pictures that can be visible while wearing the flight attendant uniform.

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