online banking research paper pdf

The aim of this paper is to investigate the association and impact between online banking service practices on e-customer satisfaction, and e-customer loyalty. ... banks and other financial institutions can benefit from this research while using online banking. However, Nepal's main obstacles to e-banking are risk management, infrastructure ...

Online banking , also known as internet banking, e-banking or virtual banking, is. an electronic payment system that enables customers of a bank or other financial institution to. conduct a range ...

The study investigates the challenges, technology, and future research agenda of digital banking. The paper follows the manifestation of Kitchenham's SLR protocol. Six databases were used to ...

This study reviewed research articles on internet banking published during. a span of 15 years (2002 to 2016). The review adopted a multidisciplinary. approach, examining literature on internet ...

banking services, and some bank employees may lose their jobs due to automation. The paper also explores the factors that could support banks' digital advancement. A cross-country comparison shows a global digital divide: banks' digital services are more widely used in high-income economies, while middle- and low-income countries experience

The expansion of information technology has led to a new form of banking. Traditional banking, based on the physical presence of the customer, is only a part of banking activities. In the last few years, electronic banking has emerged, adopting a new distribution channels like Internet and mobile services. The main goal was to allow businesses to improve the quality of service delivery and ...

Internet Banking has become an important alternative to traditional banks. This article studies how Internet Banking's use influenced European banks' profitability and if the phenomenon of the branches' strong contraction (started in 2009 and consolidated from 2011 to 2016) depended on using these technologies or the economic crisis of the period.

The perceived usefulness was measured using the Agarwal and Karahanna (2000) scale, following Mostafa's (2020) work. Intention to use was measured using a single-item scale based on previous research, such as Bigné et al. (2008).Three items adapted from Davis et al. (1989) and Dutot (2015) were used to measure e-banking usage. The last section of the questionnaire aims to collect ...

This study aims to demonstrate digital banking's influence on customers' evaluation of service experience and develop a framework identifying the most significant variables of digital banking that influence the financial performance of banks.,This structured review of literature, guided with the preferred reporting items for systematic ...

This paper presents an analytical framework that describes the business model of banks. It draws on the classical theory of banking and the literature on digital transformation. It provides an explanation for existing trends and, by extending the theory of the banking firm, it illustrates how financial intermediation will be impacted by innovative financial technology applications.

In addition, the research paper of Bain and Company (Bain 2018) suggests a set of significant recommendations related to enhancing some of the banking operational activities that will eventually strengthens the bank's profitability and enhances its financial performance efficiency (Bain & Company Bain 2018).

This study was undertaken to evaluate the service quality, customer sat isfaction, a nd overall consumer preference of. services in online banking. In this study, the numbers of participan ts were ...

B. Bank customers can perform banking task through online banking by: a. Transferring funds between the customers linked account, national transfers and international transfers. E-Banking: Benefits and Issues American Research Journal of Business and Management Page 2 E- Banking features b. Purchasing and selling of investments.

This conceptual paper justifies the soundness of relationships through intense literature review. Based on our findings from previous literature, management can establish a sequential priority to improve customer service quality in online banking service.

the scope of digital banking in India, digital banking trends in India, technological milestones in Indian banks. The present study is based on secondary data. The data has been extracted from the various sources like research articles, publications from government of India, various bulletins of RBI and authenticated websites.

The main objective of the study is to analyse about the cyber space and the customers' perception about cyber crime. In the era of globalization digital banking or online banking has revolutionized an integral activity of our modern twenty first century. The man developed various ways for communication to the exchange of information, ideas and knowledge which is of great importance to him as ...

Jindal, M., & Sharma, V. L. It has been found that online banking plays an important role in the Covid-19 period to protect the people. All types of people using online banking feel safe in the online payment from the Covid-19 virus. As per the sampling and response, people feel 89.12% safe in using online banking.

platform. Therefore, the aim of p resent research is to highlight the barriers and challenges of. online banking implementation at the customers` end. To highlight the advantages of online banking ...

0.05, there is a positive relationship between the age of the respondents and the factors for preferring online banking . ONE WAY ANOVA 3) gender and online banking as a better substitute based on satisfaction H0- there is no significant difference between gender and online banking as better substitute based on satisfaction level.

Philippine banking industry to level up and improve its presence in the online banking domain. However, despite these, many Filipinos are still unbanked, or have not fully embraced online banking services (Lopez, 2020a). It is unfortunate the it took a pandemic for many - both banks and customers - to realize the benefits of online banking.

Table 2 lists down names of researchers who contributed high-impact research papers on big data in banking. The data in the table is sorted according to the citation rate of research papers produced by authors. ... View PDF/ePub. Get access. Access options. If you have access to journal content via a personal subscription, university, library ...

PDF | This project is aimed at understanding the concept of online banking and traditional banking. In traditional banking system, a customer can open... | Find, read and cite all the research you ...

Voices in Bioethics is currently seeking submissions on philosophical and practical topics, both current and timeless. Papers addressing access to healthcare, the bioethical implications of recent Supreme Court rulings, environmental ethics, data privacy, cybersecurity, law and bioethics, economics and bioethics, reproductive ethics, research ethics, and pediatric bioethics are sought.