printing and photocopy shop business plan

Photocopy Shop Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business Plans » B2C Sector

Do you want to start a business center and need to write a plan? If YES, here is a sample photocopy shop business plan template & FREE feasibility report.

There is hardly anyone that doesn’t have one thing to do with business centers. This is because there will always be a need to deal with photocopiers, papers and letters, as well as other things. This is one of the reasons why the business center/ photocopy shops have continued to smile to the banks.

This is a very lucrative venture that will do anyone who plans to go into it a world of good. One of the things that you will be required to do as you launch your business is to write a business plan. Here is a sample Business centre/ Photocopy shop;

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A Sample Business Center / Photocopy Shop Business Plan Template

1. industry overview.

A business center cum photocopy shop is a business that handles business related services such as typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al. It is a business that any serious minded aspiring entrepreneur with little schooling can successfully handle.

In recent time, businesses that operate a conventional business center cum photocopying / copy shops / copy center usually aspire to grow big and offer other comprehensive services that revolve around business related services which is why they are called business services centers.

It is a business that offer premium services such as copying and reproduction services, postal and shipping services and mailbox rentals, printing services and packaging and labeling services The Business Service Centers Industry provides mailbox rental and other postal and mailing services (except direct-mail advertising).

Establishments that provide these mailing services along with one or more other office support services, such as facsimile services, word-processing services, on-site PC rental services and office product sales, are included in the industry.

It is important to state that business centers which is generally known as copy centers or copy shops are also part and parcel of this industry.

The Business Service Centers Industry is indeed a thriving industry and pretty much active in all the parts of the world as long as business services and education related services are conducted.

Statistics has it that in the united states of America alone, there are about 23,213 registered and licensed business services centers responsible for employing about 80,473and the industry rakes in a whooping sum of $9billion annually.

The industry is projected to enjoy 1.2 percent annual growth. Although there are no market leader in the copy center or copy shop category, but when it comes to the overall business services centers industry, companies such as FedEx Corporations and United Parcel Services are indeed the market leaders not just in the United States of America, but also on the global stage.

Any aspiring entrepreneur that is considering starting this type of business whether on a small scale or in a large scale should ensure that he or she conducts thorough market survey and feasibility studies so as to get it right. The truth is that, this type of business do pretty well when it is strategically positioned.

Places like campus, school board / districts, passport office, immigrations centers, licensing offices and recruiting centers are ideal for this type of business.

Over and above, the Business Service Centers Industry is a profitable industry and it is open for any aspiring entrepreneur to come in and establish his or her business; you can chose to start on a small scale in one or two public facilities or if you have the capital and business exposure, then you can chose to start on a large scale with several outlets in key cities.

2. Executive Summary

Do It All® Business Enterprise, Inc. is a registered and licensed business enterprise in the Business Service Centers Industry that will operate a standard business services firm. Although our business services center will be based in Lansing – Michigan where we have been able to secure a standard office facility that is ideal for the kind of business we want to pursue.

We have plans to also spread across the state of Michigan with smaller kiosk – like photocopy shops strategically positioned in key areas campus, school board / districts, passport office, immigrations centers, licensing offices and recruiting centers et al.

Do It All® Business Enterprise, Inc. will be involved in all aspect of business support services such as typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al.,

Private mailbox rental services, private mailbox rental services combined with one or more other office support services, private parcel mailing services combined with one or more other office support services, blueprinting services, business services centers, providing a range of office support services, reprographic services, and sale of greeting cards, postal cards and call cards et al.

Our business goal is to become one of the leading business services centers in the Michigan and we will make sure that every services we handle compete favorably with the best in the industry.

We are aware that there are several large and small business services centers all around Lansing – Michigan which is why we spent time and resources to conduct a thorough feasibility studies and market survey so as to position our business services center cum copy shops in strategic places in and around Michigan and also to offer much more than our competitors will be offering in terms of products and of course customer service.

Much more than delivering excellent jobs, our customer care is going to be second to none in the whole of Lansing – Michigan.

We know that our customers are the reason why we are in business which is why we will go the extra mile to get them satisfied when they make use of any of our business services center or copy shops and also to become our loyal customers and ambassadors.

At Do It All® Business Enterprise, Inc. our client’s best interest come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by delivering excellent and neat jobs and also meeting our client’s needs precisely and completely.

We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients. Do It All® Business Enterprise, Inc. is a family business that is owned and managed by Michael Ryan and his immediate family members.

The business will be managed by his son Lewis Ryan a graduate of Business Administration who has extensive experience working with one of the leading business services centers in the United States of America. He will bring his experience and expertise to help build and grow Do It All® Business Enterprise, Inc. to compete favorably with other leading companies in the business center services industry in the United States of America.

3. Our Products and Services

Do It All® Business Enterprise, Inc. is in the business center services industry for the purpose of making profits and we will ensure we go all the way position our business center cum copy shops in key locations all around the state of Michigan.

We are going to do all that is permitted by the laws in the United States of America to achieve our business goals. Here are some of the products and services that will be available in our business services center cum copy shop locations;

Typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al.
Private mailbox rental services
Private mailbox rental services combined with one or more other office support services
Private parcel mailing services combined with one or more other office support services
Blueprinting services
Business services centers
Providing a range of office support services
Reprographic services
Sale of greeting cards, postal cards and call cards

4. Our Mission and Vision Statement

Our vision is to build a business services center cum copy shop that will have active presence all over major locations in Michigan.
Our mission is to establish a standard and world – class business services center cum copy shop that will make available a wide range of services and products as it relates to the service offerings in the business center services industry at affordable prices to the residence of Lansing – Michigan, and other locations in the state of Michigan where we intend positioning our kiosk like copy shops.

Our Business Structure

Do It All® Business Enterprise, Inc. do not intend to start a business services center in one location; our intention of starting a business services center is to build a standard business with kiosk like copy shops in strategic locations not just in Lansing, but all though key locations in the state of Michigan.

We will ensure that we put the right structure in place that will support the kind of growth that we have in mind while setting up the business.

In putting in place a good business structure, we will ensure that we hire only people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

Chief Executive Officer (Owner)
Admin and Human Resources Manager

Sales and Marketing Manager

Business Center Operators

Client Services Executive
Dispatch Riders

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
Responsible for fixing prices and signing business deals
Responsible for providing direction for the business
Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
Responsible for signing checks and documents on behalf of the company
Evaluates the success of the organization
Reports to the board

Admin and HR Manager

Responsible for overseeing the smooth running of HR and administrative tasks for the organization
Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Defines job positions for recruitment and managing interviewing process
Carries out staff induction for new team members
Responsible for training, evaluation and assessment of employees
Responsible for arranging travel, meetings and appointments
Oversee the smooth running of the daily office activities.
Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
Model demographic information and analyze the volumes of transactional data generated by customer purchases
Identifies, prioritizes, and reach out to new partners, and business opportunities et al
Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
Develops, executes and evaluates new plans for expanding increase sales
Documents all customer contact and information
Represents the company in strategic meetings
Help increase sales and growth for the company
Responsible for handling services such as typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al.
Responsible for handling private mailbox rental services
Responsible for handling private mailbox rental services combined with one or more other office support services
Responsible for handling private parcel mailing services combined with one or more other office support services
Responsible for handling blueprinting services
Responsible for handling reprographic services
In charge of the sale of greeting cards, postal cards and call cards
Responsible for preparing financial reports, budgets, and financial statements for the organization
Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
Responsible for financial forecasting and risks analysis.
Performs cash management, general ledger accounting, and financial reporting
Responsible for developing and managing financial systems and policies
Responsible for administering payrolls
Ensuring compliance with taxation legislation
Handles all financial transactions for the organization
Serves as internal auditor for the organization

Client Service Executive

Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
Manages administrative duties assigned by the human resources and admin manager in an effective and timely manner
Consistently stays abreast of any new information on the organizations’ products, promotional campaigns, etc to ensure accurate and helpful information is supplied to clients when they make enquiries.

Dispatch Riders:

Delivers customer’s documents promptly
Runs errand for the organization
Handle any other duty as assigned by the sales and marketing executive and plant manager

6. SWOT Analysis

Our intention of starting our business services center business in strategic location in Lansing – Michigan is to test run the business for a period of 3 to 6 months to know if we will invest more money, expand the business and then install 25 more copy shops first all – around key locations in Lansing before spreading to key cities in the state of Michigan.

We are quite aware that there are several copy shop businesses all over Michigan and even in the same locations where we intend installing ours, which is why we are following the due process of establishing a business.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be well – equipped to confront our threats.

Do It All® Business Enterprise, Inc. employed the services of an expert HR and Business Analyst with bias in startups to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for Do It All® Business Enterprise, Inc.;

The strategic locations we intend installing our kiosk – like copy shops, the business model we will be operating on, ease of payment, wide range of services and our excellent customer service culture will definitely count as a strong strength for Do It All® Business Enterprise, Inc.

So also we have a team that can go all the way to give our clients value for their money; a team that are trained and equipped to pay attention to details and deliver jobs on time.

A major weakness that may count against us is the fact that we are a new business services center and we don’t have the financial capacity to compete with multi – million dollars companies such as FedEx Corporation and United Parcel Services who are key establishments in this industry.

Opportunities:

The fact that we are going to install our kiosk like copy centers in some of the busiest locations all around the state of Michigan provides us with unlimited opportunities to sell our products and services to a large number of people.

We have been able to conduct thorough feasibility studies and market survey and we know what our potential clients will be looking for when they visit our kiosk like copy center locations; we are well positioned to take on the opportunities that will come our way.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of a business services center or copy shop in same location where ours is located. unfavorable government policies can also pose a threat to businesses such as ours.

7. MARKET ANALYSIS

Market Trends

The business services center is evolving and loads of smaller businesses who basically into services such as typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al are now positioning themselves to maximize the potentials of generating huge income from the business center services industry.

Although the fact that the industry is divided in the two categories make it easier for aspiring entrepreneurs to choose to start on a small scale – kiosk like copy center or copy shop or to start big by offering all the services that establishments like United Parcel Services and FedEx Corporations offers.

One common trends in the business center services industry especially amongst copy centers is that they ensure that they do all that is within their capacity to get a shop or office close to places such as campuses, school board / districts, passport office, immigrations centers, licensing offices and recruiting centers et al. With that, it is easier for them to attract clients on a regular basis.

8. Our Target Market

The target market for those who need the services and products of business services centers are all encompassing. It is fact that almost all adults would have one or two reasons why they should patronize the services of business services centers.

In view of that, we have positioned our kiosk like copy shops in strategic locations to service the residence and visitors in Lansing and other towns in the state of Michigan. We have conducted our market research and we have ideas of what our target market would be expecting from us. We are in the business center services to attract the following clients;

Corporate Executives
Business People
Sports Men and Women

Our Competitive Advantage

The competitions that exist in the business center services industry is stiff simply because anyone can start a kiosk like copy shop business; it isn’t financially tasking to start, as you can purchase a used photocopy machine, computers, fax machine, phone box, printing machines, laminating machines and scanning machine et al even that of a popular brand at a cheap price, and still get the most out of it.

Although, the business center services industry requires some form of trainings and expertise, both that does not in any way stop any serious minded entrepreneur to start the business and still make good profit out of this business.

Do It All® Business Enterprise, Inc. is launching a standard business center services company that will indeed become the preferred choice of residence of Lansing – Michigan and in every other location where our kiosk-like copy shops will be located.

Our excellent customer service culture, highly competitive prices, reliable and easy to use payment option and the visibility of our kiosk like copy shops will serve as a competitive advantage for us.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category (startups business services center cum copy shop companies) in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives.

9. SALES AND MARKETING STRATEGY

Sources of Income

Do It All® Business Enterprise, Inc. is established with the aim of maximizing profits in the business services industry and we are going to go all the way to ensure that we do all it takes to offer our services and products to a wide range of customers. Do It All® Business Enterprise, Inc. will generate income by offering the following services and products;

10. Sales Forecast

One thing is certain, there would always be individuals or group of people in Lansing – Michigan and in the United States of America who would always need the services of business services centers for the various purposes such as typing documents, printing documents, laminating documents, scanning documents, photocopying documents, fax and telephone services et al.

We are well positioned to take on the available market in Lansing – Michigan and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow the business and our clientele base beyond Lansing – Michigan to other cities in the state of Michigan where we intend installing our kiosk like copy shops.

We have been able to critically examine the business services center industry and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to startups in Lansing – Michigan.

Below are the sales projection for Do It All® Business Enterprise, Inc., it is based on the location of our business and the wide range of products and services that we will be offering;

First Fiscal Year-: $120,000
Second Fiscal Year-: $400,000
Third Fiscal Year-: $750,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and natural disasters within the period stated above. There won’t be any major competitor offering same additional services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

Marketing Strategy and Sales Strategy

Before choosing locations for our business center cum copy shops, we conduct a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market and become the preferred choice for visitors and residence of Lansing – Michigan.

We have detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time.

We hired experts who have good understanding of the business services center industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Lansing – Michigan and every other cities we intend installing our kiosk like copy shops.

In other to continue to be in business and grow, we must continue to attract clients to patronize our products and services which is why we will go all out to empower or sales and marketing team to deliver. In summary, Do It All® Business Enterprise, Inc. will adopt the following sales and marketing approach to win customers over;

Introduce our business by sending introductory letters alongside our brochure to corporate organizations, schools, households and key stakeholders in Lansing and other cities in Michigan.
Print handbills about our business center and its locations, and also give our kiosk like copy shops unique look, by painting them with bright colors or putting a large neon sign on it, so that it is easily recognizable to customers.
Advertise on the internet on blogs and forums, and also on social media like Twitter, Facebook, LinkedIn to get our message across, so that those on the social media or those who read blogs can know where to go when they need the services of a business center cum copy shop
Creating a basic website for our business, so as to give our business an online presence (list the locations of our kiosk like copy shops)
Directly market our business center cum copy shops.
Join local business centers associations for industry trends and tips
Provide discount days for our customers
Advertise our business in community based newspapers, local TV and radio stations
List our business on yellow pages ads (local directories)
Encourage the use of Word of mouth marketing (referrals)

11. Publicity and Advertising Strategy

Despite the fact that our business center cum kiosk like copy shops will be well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our business.

Do It All® Business Enterprise, Inc. has a long term plan of installing our kiosk like copy shops in various locations in key cities all around the state of Michigan which is why we will deliberately build our brand to be well accepted in Lansing – Michigan before venturing out.

As a matter of fact, our publicity and advertising strategy is not solely for winning customers over but to effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise Do It All® Business Enterprise, Inc.;

Place adverts on both print (community based newspapers and magazines) and electronic media platforms
Sponsor relevant community programs
Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
Install our BillBoards on strategic locations all around Lansing – Michigan
Engage in road show from time to time
Distribute our fliers and handbills in target areas
Position our Flexi Banners at strategic positions in the location where our kiosk like copy shops are located.
Ensure that all our workers wear our branded shirts and all our vehicles are well branded with our company’s logo et al.

12. Our Pricing Strategy

Pricing is one of the key factors that give leverage to business centers cum copy shops, it is normal for consumers to go to places where they can get good deals. We are aware of this trend which is why we have put structures in place that will enable us charge fees that are a little bit below the industry’s average.

We will ensure that we reduce our overhead, and we are ready to run on low profit margin for the first six months of launching the business just for the purpose of attracting loyal clients and build our clientele base.

Payment Options

The payment policy adopted by Do It All® Business Enterprise, Inc. is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.

Here are the payment options that Do It All® Business Enterprise, Inc. will make available to her clients;

Payment via bank transfer
Payment with cash
Payment via online bank transfer
Payment via check
Payment via bank draft
Payment via mobile money

In view of the above, we have chosen banking platforms that will enable our client make payment for farm produces purchase without any stress on their part. Our bank account numbers will be made available on our website and promotional materials to clients who may want to deposit cash or make online transfer for our services and products.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a business services center cum copy shop; it might differ in other countries due to the value of their money.

When it comes to starting a business services center or copy shop the major areas that you look towards spending the bulk of your cash is in the purchase of photocopy machine, computers, fax machine, phone box, printing machines, laminating machines and scanning machine et a land of course renting or leasing well located facilities.

Aside from that, you are not expected to spend much except for paying of your employees and the purchase of supplies. This is the key areas where we will spend our start – up capital;

The Total Fee for Registering the Business in the United States – $750.
Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $1,300.
Marketing promotion expenses for the grand opening of the business in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
Cost for hiring Business Consultant – $2,500.
The amount needed for the purchase of insurance policy cover (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
Cost for the facility and remodeling – $70,000.
Other start-up expenses including stationery ( $500 ) and phone and utility deposits ( $2,500 ).
Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
The cost for Start-up inventory (stocking with printing papers, refillable ink – cartridges and other relevant supplies) – $10,000
Cost for store equipment (cash register, security, ventilation, signage) – $13,750
Cost of purchase and installation of CCTVs: $10,000
The cost for the purchase of furniture and gadgets for the office (photocopy machine, computers, fax machine, phone box, printing machines, laminating machines and scanning machine, TVs, Sound System, tables and chairs et al): $50,000.
The cost of Launching a Website: $600
The cost for our opening party: $7,000
Miscellaneous: $10,000

We would need an estimate of $250,000 to successfully set up our business services center in Lansing – Michigan. Please note that this amount includes the salaries of all the staff for the first month of operation.

Generating Funding / Startup Capital for Do It All® Business Enterprise, Inc.

No matter how fantastic your business idea might be, if you don’t have the required money to finance the business, the business might not become a reality. Finance is a very important factor when it comes to starting a business such as commercial poultry farming.

No doubt raising startup capital for a business might not come cheap, but it is a task that an entrepreneur must go through. Do It All® Business Enterprise, Inc. is a family business that is solely owned and financed by Michael Ryan and his immediate family members.

We do not intend to welcome any external business partners, which is why we have decided to restrict the sourcing of the start – up capital to 3 major sources. Since they are the sole financier of the business, they have decided to adopt the following means to generate start – up capital for the business;

Generate part of the start – up capital from personal savings
Source for soft loans from family members and friends
Apply for loan from my Bank

N.B: We have been able to generate about $50,000 (Personal savings $40,000 and soft loan from family members $10,000) and we are at the final stages of obtaining a loan facility of $200,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Do It All® Business Enterprise, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to properly position our business services center cum copy shops, ensure competitive price for our services and products, availability of related merchandize and of course excellent customer service delivery et al.

Do It All® Business Enterprise, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

Business Name Availability Check: Completed
Business Registration: Completed
Opening of Corporate Bank Accounts: Completed
Securing standard photo booths: In Progress
Opening Mobile Money Accounts: Completed
Opening Online Payment Platforms: Completed
Application and Obtaining Tax Payer’s ID: In Progress
Application for business license and permit: Completed
Purchase of Insurance for the Business: Completed
Leasing of facility for positioning our business services center cum copy shops and remodeling the facility : In Progress
Conducting Feasibility Studies: Completed
Generating capital from family members: Completed
Applications for Loan from the bank: In Progress
Writing of Business Plan: Completed
Drafting of Employee’s Handbook: Completed
Drafting of Contract Documents and other relevant Legal Documents: In Progress
Design of The Company’s Logo: Completed
Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
Recruitment of employees: In Progress
Purchase of the Needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
Creating Official Website for the Company: In Progress
Creating Awareness for the business both online and around the community: In Progress
Health and Safety and Fire Safety Arrangement (License): Secured
Opening party / launching party planning: In Progress
Compilation of our list of services and products that will be available in our various copy shop locations: Completed
Establishing business relationship with vendors – suppliers of all our needed products et al: In Progress

Printing Business Plan Template & PDF Example

September 4, 2024

the business plan template for a printing business

Creating a comprehensive business plan is crucial for launching and running a successful printing business. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your printing business’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a printing business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the service industry, this guide, complete with a business plan example, lays the groundwork for turning your printing business concept into reality. Let’s dive in!

Our printing business plan is meticulously developed to incorporate all vital elements essential for a comprehensive and strategic blueprint. It outlines the company’s operational workflows, marketing tactics, industry landscape, competitive analysis , management hierarchy, and financial outlook.

Executive Summary : Offers a concise overview of the printing business concept, highlighting the market analysis , management expertise, and financial strategy.
Facility & Operations : Discusses the location, size, and layout of the printing facility, including the types of printing equipment and technology used to provide services.
Services & Prices : Details the range of printing services offered, such as digital, offset, and large format printing, along with pricing strategies.
Key Stats: Offers statistics on the size and growth of the commercial printing industry, underscoring the ongoing demand for printing services.
Key Trends: Highlights significant trends in the printing industry, including technological advancements, sustainability practices, and shifts towards digital printing.
Key Competitors: Evaluates major competitors in the market, detailing their services and how the printing company differentiates itself from these competitors.
SWOT Analysis : Conducts a comprehensive analysis of strengths, weaknesses, opportunities, and threats, offering strategic insights for the company’s growth.
Marketing Plan : Specifies the marketing strategies designed to promote the printing services and establish long-term relationships with clients.
Timeline : Sets key milestones for the printing company, outlining the path from startup to expansion and operational excellence.
Management: Introduces the management team, highlighting their experience, roles, and contributions to driving the company towards its goals.
Financial Plan : Forecasts the 5-year financial performance of the printing company, detailing expected revenue streams, profitability, and the financial strategy to ensure sustainability and growth.

Printing Company Business Plan Template (Download)

printing and photocopy shop business plan

Fully editable 30+ slides Powerpoint presentation business plan template.

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Executive Summary

The Executive Summary introduces your printing business’s plan, providing a succinct overview of your company and its offerings. It should outline your market positioning, the variety of printing services you provide, including digital printing, large format printing, and specialized printing solutions, as well as its location, size, and a snapshot of daily operations.

This section should also delve into how your printing business will fit into the local market, including the number of direct competitors in the area, identifying who they are, along with your business’s unique selling points that set it apart from these competitors.

Moreover, information about the management and co-founding team should be included, detailing their roles and contributions to the business’s success. Additionally, a summary of your financial projections, including revenue and profits over the next five years, should be presented.

Printing Business Plan Executive Summary Example

Business Overview

In your executive summary’s business overview , provide clear and concise information about your printing business. This includes the name of your company, the location of your facility, the technology you use, and a brief overview of your operations.

Detailing these aspects not only introduces your business but also sets the stage for showcasing its unique attributes. Your Unique Selling Proposition ( USP ) should be highlighted here, whether it’s your cutting-edge printing technology, wide range of services, or commitment to sustainability. Your USP is what captures the attention of your audience and showcases the unique value your business brings to the commercial printing industry.

Example: “Print Innovations Ltd.,” located in the heart of Silicon Valley, operates a 10,000 sq. ft. state-of-the-art printing facility equipped with advanced digital and offset printers and finishing equipment. Our USP lies in our ability to provide rapid, high-quality printing solutions, from small customized orders to large-scale commercial projects, all while adhering to eco-friendly practices.

Market Overview

The market overview should provide a snapshot of the commercial printing industry’s size, growth trends, and key dynamics. Using data such as market value and growth rates can help paint a picture of the industry landscape. Discussing trends like the shift towards digital printing and sustainable practices can offer insights into the industry’s future and your company’s role within it.

The competitive landscape is also critical. This part should identify your main competitors and explain how your service distinguishes itself, whether through innovative solutions, superior quality, customer service, or environmental initiatives.

Example: Print Innovations is part of the $162 billion U.S. commercial printing industry, expected to grow at a 2.8% CAGR through 2030. Despite stiff competition, our company sets itself apart with its emphasis on digital innovation and sustainability, offering environmentally friendly printing options that appeal to a growing segment of eco-conscious customers.

Management Team

The expertise and background of your management team are significant assets to your business. Highlight the key qualifications and experiences of your team members, emphasizing the industry knowledge and leadership driving your business.

Example: Led by co-founders Alex Johnson and Taylor Smith, Print Innovations benefits from a blend of entrepreneurial spirit and industry expertise. Alex, with over 15 years in digital printing technology, and Taylor, an expert in sustainable business practices, combine their strengths to position Print Innovations as a leader in innovative and eco-friendly printing solutions.

Financial Plan

Your financial plan should succinctly summarize your financial objectives and projections, including revenue targets and profit margins, to provide a clear picture of your printing business’s financial future.

Example: Print Innovations aims to achieve $2 million in annual revenue by 2028, targeting a 16% EBITDA margin. Our financial strategy focuses on expanding our service offerings and leveraging the latest printing technologies to increase efficiency and reduce costs, positioning us for sustained growth and profitability in the competitive printing industry.

For a printing business, the Business Overview section can be efficiently divided into 2 main parts:

Facility & Operations

Briefly describe the physical setup of your printing facility, emphasizing its design, efficiency, and the technology-driven environment that ensures high-quality printing services. Mention the business’s location, highlighting its accessibility and the convenience it offers to clients, such as proximity to business districts or ease of delivery and pickup services. Explain why this location is advantageous in attracting your target clientele, including businesses, professionals, and retail customers.

Services & Pricing

Detail the range of printing services offered, from standard document printing to specialized services like large format printing, custom merchandise printing, and high-quality digital printing solutions. Outline your pricing strategy , ensuring it reflects the quality of printing services provided and matches the market you’re targeting. Highlight any bulk order discounts, business account deals, or loyalty programs that provide added value to your clients, encouraging repeat business and customer loyalty.

Industry size & growth

In the Market Overview of your printing business plan, start by examining the size of the printing industry and its growth potential. This analysis is crucial for understanding the market’s scope and identifying expansion opportunities.

Key market trends

Proceed to discuss recent market trends , such as the increasing demand for customized printing solutions, the growth in digital and 3D printing technologies, and the shift towards sustainable and eco-friendly printing practices. For example, highlight the demand for services that cater to specific customization needs, such as personalized marketing materials, custom packaging, and on-demand printing, alongside the rising popularity of green printing solutions.

Competitive Landscape

A competitive analysis is not just a tool for gauging the position of your printing business in the market and its key competitors; it’s also a fundamental component of your business plan.

This analysis helps in identifying your printing business’s unique selling points, essential for differentiating your business in a competitive market.

In addition, the competitive analysis is integral in laying a solid foundation for your business plan. By examining various operational aspects of your competitors, you gain valuable information that ensures your business plan is robust, informed, and tailored to succeed in the current market environment.

Identifying Your Competitors in the Printing Industry

The initial step in conducting a competitive analysis is to pinpoint your competitors. Start by mapping out local print shops and digital printing services. If your business specializes in high-quality, custom print jobs, your direct competitors are other print shops that offer similar services, as well as larger online printing companies. Don’t forget about indirect competitors like office supply stores that offer basic printing services.

Utilize online resources such as Google Maps to understand the geographical distribution of your competitors. Websites like Yelp and TripAdvisor can provide customer reviews and ratings, offering insights into the strengths and weaknesses of these competitors. For instance, if multiple reviews highlight the quick turnaround and high-quality prints at “PrintPro Services,” this indicates a significant strength of that competitor.

Analyzing Competitors’ Strategies in the Printing Business

Evaluating your competitors’ strategies involves looking at various factors:

Product Offerings: Analyze the range of printing services offered. If “EcoPrint Solutions” is becoming popular for its sustainable printing options, it suggests a market trend toward environmentally friendly printing services.
Printing Technology: Consider the technology and methods used. A company like “Precision Prints” that employs state-of-the-art digital printing technology may cater to a different clientele than a shop like “Retro Print Studio,” known for traditional screen printing techniques.
Pricing Strategy : Compare your pricing with that of competitors. Are your services priced competitively with “Budget Print Hub,” or do they align more with the high-end services of “Luxury Print Works”?
Marketing Strategies : Observe how competitors market their services. Do they have a significant online presence, or do they focus more on B2B relationships and networking within specific industries?
Customer Service: Evaluate the level of customer service provided. For example, “Friendly Printers” might be renowned for its exceptional customer support and personalized service, which enhances the overall customer experience.
Operational Efficiency: Look at whether competitors are leveraging technology or innovative processes to improve their service delivery, such as “Streamline Prints” with its efficient online ordering and tracking system.

What’s Your Printing Business’s Value Proposition?

Reflect on what makes your printing business unique. Perhaps you offer unparalleled quality and precision in large-format printing, or maybe you provide a wide range of customizable printing options that aren’t available from other local providers.

Identify gaps in the market through customer feedback and industry trends. For instance, the increasing demand for eco-friendly and sustainable printing options might represent an opportunity if your competitors have yet to address this need adequately.

Consider your business location: A printing business in a commercial district may focus on corporate and B2B services, while one in a university area could cater to academic printing needs, offering specialized services such as thesis and project printing.

First, conduct a SWOT analysis for the printing business, highlighting Strengths (such as advanced printing technology and a broad range of printing services), Weaknesses (including reliance on equipment that may require costly maintenance or the challenge of adapting to rapidly changing technology), Opportunities (for example, the growing demand for personalized and on-demand printing services), and Threats (such as digital media alternatives reducing the need for traditional printing).

Marketing Plan

Next, develop a marketing strategy that outlines how to attract and retain customers through targeted advertising, promotional offers, an engaging online presence, and partnerships with local businesses. Emphasize the importance of showcasing your unique capabilities, such as high-quality printing, fast turnaround times, or eco-friendly printing options, to differentiate your business from competitors.

Marketing Channels

Effectively utilizing various marketing channels is key to reaching potential clients and enhancing brand visibility:

Digital Marketing

Website Optimization: Create a user-friendly website that not only showcases your services but also offers resources, such as downloadable print templates, industry insights, and FAQs. Optimize it for SEO to improve online visibility.
Content Marketing Strategies: Produce informative and engaging content, such as blog posts, infographics, or video tutorials, addressing common printing queries, emerging trends, and case studies showcasing successful projects.

Social Media Engagement

Platform Selection: Identify the most suitable social media platforms for your business. LinkedIn is effective for B2B outreach, while Instagram and Pinterest can showcase visually appealing print designs and creative concepts.
Engagement and Interaction: Regularly engage with your audience by responding to comments, sharing user-generated content, and hosting interactive sessions like live Q&A sessions or design challenges.

Local Networking and Advertising

Networking Events and Partnerships: Participate in local business networking events, industry conferences, and trade shows to establish connections, build partnerships, and generate leads.
Local Advertising Strategies: Consider investing in targeted local print ads in newspapers, and magazines, or sponsoring community events or local sports teams to boost brand visibility within your immediate vicinity.

Promotional Activities

Attracting and engaging clients through compelling offers and initiatives:

Introductory Offers

Discounts and Bundled Deals: Offer first-time client discounts or package deals for bulk orders to entice new clients to experience your services at a reduced cost.
Seasonal Promotions: Launch seasonal promotions like “Back-to-School Printing Specials” or “Holiday Greeting Card Packages” tailored to current market needs and trends.

Referral Programs

Incentivizing Referrals: Encourage satisfied clients to refer others by providing them with discounts, free add-ons, or credits on their next order for successful referrals.
Client Testimonials and Case Studies: Highlight satisfied client testimonials and case studies showcasing successful projects on your website and marketing materials to build credibility and trust.

Sales Channels

Optimizing sales channels to maximize revenue streams and customer satisfaction:

Online Ordering System

Seamless User Experience: Ensure a seamless online ordering system on your website, allowing clients to easily request quotes, upload files, track orders, and make payments securely.
E-commerce Integration: Integrate an e-commerce platform into your website to sell printing-related products like custom stationery, promotional items, or design templates directly to clients.

Client Engagement Strategies

Upselling and Consultative Selling: Train your sales team to upsell by suggesting additional services, premium finishes, or design consultations tailored to each client’s specific needs and project requirements.
Exceptional Customer Support: Provide personalized and prompt customer service, guiding clients through the printing process, offering expert advice, and ensuring satisfaction with every interaction.

Membership and Loyalty Programs

Tailored Membership Plans: Introduce membership options offering discounts on recurring orders, bulk printing, or exclusive access to new services or products.
Rewarding Loyalty: Develop a robust loyalty program where clients earn points for every purchase, which they can redeem for discounts or exclusive offers on future orders.

Strategy Timeline

Finally, create a detailed timeline that outlines critical milestones for the printing business’s launch, marketing initiatives, customer base growth, and expansion goals. This should include key phases such as establishing your facility, launching your website and online ordering system, initial customer acquisition efforts, and the evaluation of potential new services or technologies to keep your business at the forefront of the printing industry, ensuring the business progresses with clear direction and purpose.

The Management section focuses on the printing business’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the printing business toward its financial and operational goals.

For your printing business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your printing business’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your printing business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

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Privacy Overview

Free Photocopy and Printing Business Plan PDF Download

How to Start a Printing Business; Printing Business Plan PDF

Are you considering starting a Printing Business and are in need of a Printing Business Plan PDF? if yes, you'll find this free book to be extremely helpful.

This is a practical guide that will walk you step by step through all the essentials of starting your business. The book is packed with guides, worksheets and checklists. These strategies are absolutely crucial to your business' success yet are simple and easy to apply.

Don’t Start a New Printing Business Unless You Watch This Video First!

Checklist for Starting a Business: Essential Ingredients for Success

If you are thinking about going into business, it is imperative that you watch this video first! it will take you by the hand and walk you through each and every phase of starting a business. It features all the essential aspects you must consider BEFORE you start a business. This will allow you to predict problems before they happen and keep you from losing your shirt on dog business ideas. Ignore it at your own peril!

Here’s a Valuable Free Gift for You This is a high quality, full blown business plan template complete with detailed instructions and all related spreadsheets. You can download it to your PC and easily prepare a professional business plan for your business. Click Here! To get your free business plan template

The Single Most Important Ingredient for Business Success

The first and most important thing you need to acquire in order to succeed in a small business is... knowledge.

Sounds exaggerated? Listen to this...

According to research conducted by Dun & Bradstreet, 90% of all small business failures can be traced to poor management resulting from lack of knowledge.

This is backed up by my own personal observations. In my 31 years as a business coach and consultant to small businesses, I've seen practically dozens of small business owners go under and lose their businesses -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work.

Conclusion: if you are really serious about succeeding in a business... If you want to avoid the common traps and mistakes... it is absolutely imperative that you acquire the right knowledge.

"Why Invent Mediocrity, When You Can Copy Genius?"

That's an excellent quote I picked up from a fellow business owner a few years back. What this means is that you should see what is working and try to duplicate Printing Business. Why go through all the trouble of inventing something new, that you don't even know will ever work, when you can easily learn from and duplicate something that has been a proven success?

[ Note: One of the BIGGEST mistakes almost all new businesses make is that they WASTE tons of valuable time, energy and money on trying to create something "new", that has never been tested or proven... only to find out later that it was a total loss. Don't make the same mistake! ]

Hi! My name is Meir. I'm the founder and president of BizMove.com, a successful internet based information business. I'm also the author of numerous books, mostly in the area of small business management.

I've been involved in small business for the past 31 years of my life, as a business coach, manager of a consulting firm, a seminar leader and as the owner of five successful businesses.

During my career as a business coach and consultant I've helped dozens of business owners start their businesses, market, expand, get out of troubles, sell their businesses and do practically every other small business activity you can think of. You see, I have been there .... done it ... and bought the Small Business t-shirt! -- This free book contains techniques and strategies I've learned during my 31 year small business career.

Here's what you'll discover in the 'How to Start a Printing Business Plan' PDF book:

Success Tip: Setting Goals

Good management is the key to success and good management starts with setting goals. Set goals for yourself for the accomplishment of the many tasks necessary in starting and managing your business successfully. Be specific. Write down the goals in measurable terms of performance. Break major goals down into sub-goals, showing what you expect to achieve in the next two to three months, the next six months, the next year, and the next five years. Beside each goal and sub-goal place a specific date showing when it is to be achieved.

Plan the action you must take to attain the goals. While the effort required to reach each sub-goal should be great enough to challenge you, it should not be so great or unreasonable as to discourage you. Do not plan to reach too many goals all at one time.

Establish priorities. Plan in advance how to measure results so you can know exactly how well you are doing. This is what is meant by "measurable" goals. If you can’t keep score as you go along you are likely to lose motivation. Re-work your plan of action to allow for obstacles which may stand in your way. Try to foresee obstacles and plan ways to avert or minimize them.

Click here! to download your Printing Business Plan PDF book for free

Management Skills Video: How to Become a Great Manager and Leader

Learn how to improve your leadership skills and become a better manager and leader. Here's how to be the boss people want to give 200 percent for. In the following video you'll discover 120 powerful tips and strategies to motivate and inspire your people to bring out the best in them.

For more insightful videos visit our Small Business and Management Skills YouTube Chanel .

Here're other free books in the "how to start a business" series that may interest you:

Here's a Sample 'Executive Summary' for a Printing Business plan :

COMPANY NAME is a 100% woman privately owned and operated S Corporation with well established relationships in the rapidly-growing Tri-Valley region of San Francisco's East Bay. It was incorporated in 2004. COMPANY NAME was founded by INSERT NAME and fully operated by INSERT NAMES who is established as Vice President of Sales and Acquisitions. Located in the rapidly-growing Tri-Valley region of San Francisco's East Bay, Dublin is located at the crossroads of I-580 and I-680. Dublin is 14.01 square miles in size and currently has an approximate population of 41,907 (and growing). Dublin has a mild climate and a positive attitude toward commercial, industrial and residential growth. COMPANY NAME already does well in the area and even nationwide and overseas due to the company's availability and presence online. In the early 1990s, INSERT NAME launched his career in the printing industry with a sales position at a regional auto sales publication. Over the next few years, he made great professional strides, continuing his career with the #1 rated local daily newspaper. In 1995, he took the next step in his career as a sales representative with one of the premier, high-end printers in the country, Lithographix. INSERT NAME spent the next decade working for various high-end commercial printers, learning the industry, increasing his printing knowledge, and building relationships. His growing list of clients learned that his experience and expertise were second to none. In early 2004, these customers began expressing their desire to have Mike manage ALL of their printing needs, not just the high-end projects. There was a need in the marketplace to have a company that could facilitate all levels of printing. And so, in the fall of 2004, in response to these client demands, INSERT NAME, launched COMPANY NAME. INSERT NAME has over 12 years of marketing and sales experience across a broad spectrum of business types. She has worked as a marketing manager for the Clayton, CA office of Better Homes Realty; as a product marketing manager for Premenos, an EDI software developer; as a marketing manager at Net Wireless, where she directed all collateral and direct mail efforts; as an account executive at AT&T's cable accounts division; and most recently as a sales representative at All American Label. Her in-depth understanding of marketing and sales needs across various business platforms leaves her uniquely qualified to help clients strategize and fulfill their own promotional needs.

1.1 Objectives

1. To generate generous annual sales by the third year of this plan. 2. To establish a tiered client hierarchy:

20% long term, established customers
60% customers with ongoing irregular and periodic needs
20% new customers with unestablished needs.

3. To hire permanent employees and eliminate the need for independent contractors, providing more job stability to the area. 4. To establish business and sell services in the greater Northern and Southern California areas. 5. To be a true one-stop operation by being able to accommodate all of a customer's printing needs from consulting and design assistance to printing, binding, and distribution. Our goal is to eliminate the need for our customers to source any printing outside of our scope. 6. To promote an awareness of green technology and eco-friendly product and publication and so as to support sales and income goals through aggressive marketing and telephone contact. This awareness will come from both marketing and word-of-mouth referrals.

1.2 Mission

COMPANY NAME is a printing solutions provider dedicated to offering a single source for all printing needs with a priority on earning and maintaining our customer's trust. COMPANY NAME will maintain a consistent and reasonable margin while providing customers with a fair price and exceptional service in the United States and abroad. The company will also maintain a friendly, fair, and creative work environment that respects new ideas and hard work. With the demise of the newspaper industry many advertisers are seeking ways to reach each consumer in the market place without major expenses of direct mail and postage costs. COMPANY NAME has created a solution, the PRODUCT NAME. [INSERT PRODUCT FUNCTION]. Customers are able to pick and choose market zone coverage by zip codes and receive a cost effective way to reach consumers in their desired demographic areas. COSTCO Business Value Book, COMPANY NAME and their advertising team has been chosen to produce the quarterly COSTCO BVB book for the Livermore / Pleasanton market. Many other Costco’s are now considering COMPANY NAME to produce the very same advertising vehicle for their warehouse’s. Both of these vehicles allow our sales force to cross sell into all vehicles and build relationships for our design, print and collateral capabilities.

1.3 Keys to Success

The keys to the success of COMPANY NAME are:

Maintaining a reputable and untarnished reputation in the industry.
Quality care of individual and business customers.
Competitive pricing.
Offering eco friendly alternatives to clientele.

2.1 Company Ownership

COMPANY NAME is a privately-held California S-Corporation. INSERT NAME the company's founder, is the President and Operations Manager. INSERT NAME is the Vice President of Sales and Acquisitions. INSERT NAME will be handling the marketing, sales and commercial print volume.

2.2 Company History

COMPANY NAME was incorporated in February of 2004 by INSERT NAME. The company has been 100% female owned and operated since the date of incorporation. As the printing industry's time is waning, COMPANY NAME is already merging into the advertising and publishing industries with the company publication PRODUCT NAME, which focuses on an eco friendly yet modern way of lifestyle and business. Although 92% of the company's sales are Northern California based, COMPANY NAME does have a healthy amount of clientele in other parts of the country and abroad.

Table: Past Performance

3.0 Products

COMPANY NAME provides custom solutions for business printing needs. COMPANY NAME is a service for customers that are looking for a one-stop solution for all of their printing needs. The company provides them with an overall cost savings through strategy of job specific solution sales. COMPANY NAME solutions focus on the needs of the customer, the time frame for the project and the overall scope of work. With well established vendor partners, COMPANY NAME can accommodate any job size with solutions tailored to the specific need and can further reduce costs by aggregating and allocating among the various sources. Products and services include: SERVICES:

Consultation
Printing needs analysis and recommendations
Inventory management and storage
Graphic design
Corporate image
Copy writing
Pickup and delivery
Electronic communication and file management
Bindery, including cutting, folding, stitching, die cutting, foil stamping embossing
Identity packages
High-end collateral print
Grand format
Business forms including multi-part and carbonless
Door Hangers
Labels (wine and soft packaging)
Annual reports
Specialty and promotional items including silk screening, embroidery and advertising specialties

How to Be a Good Team Leader

Teams have been touted as a way to replace managers, evoke initiative, assist in leadership development and save the Queen. In reality, the synergy that's possible in teamwork usually turns out to be chaos. Here are 10 tips on making the most of your team.

1. Give the team (or have them create) a big enough vision or outcome.

If the goal isn't bigger than the personalities of the team members, the team's effectiveness will be mediocre, due to ego.

2. Train all team members in the standards of behavior of the team's communication, response and interaction.

These ground rules are designed to keep the team's communication clean and make team membership mean something. Bad attitudes, delayed responses, nattering, gossiping, whining or politicking are grounds forexplusion.

3. Have the team vote the Team Leader.

Leadership is still required in a team environment. Not a manager, but a Team Leader. A Team Leader should have the confidence of everyone and not the person with the power to hire and fire, unless the members are OK with that.

4. Install structures to support the team and keep it moving.

Daily or weekly reporting, public display of team goals/results,etc., helps everyone on the team get that they ARE on a team and that the team is accomplishing something.

5. Teams need a member/manager who manages the details and flow of idea sand information.

Have one team member be the person who makes sure that ideas are catalogued, agreements are kept, promises are made and that input from team members "goes" somewhere good and not into the ethers.

6. Include periodic meetings where the agenda is how the team can work better together -- and no other agenda for that meeting.

It's KEY that two things happen, otherwise these "effectiveness"meetings become too personal/venting/gripe sessions. First, make it aground rule that any unresolved/uncommunicated issues among/between team members must be completed resolved PRIOR to the next effectiveness meeting. This will help the meetings be positive and healthy progress/bragging sessions vs hurtful or finger-pointing slugfests. Second, have every team member make one suggestion for team effectiveness improvement prior to the meeting, so they can propose it during the meeting.

7. Know when a team approach is called and know when it's "not enough."

8. Continual, accurate and frequent acknowledgment

A big part of what makes the synergy of a team work is that individual team members are publicly acknowledged for what they've done to help the team and/or forward the outcome/goal. However, keep this praise accurate vs manipulative puffery.

9. Team meetings should be exciting moments of creating, not reporting.

Pose a great question or significant problem for the meeting,don't make it be a boring reporting session -- that's why God invented email and copy machines. If there's any reporting to do, keep it short shares about the wins and progress.

10. Teams work best when people enjoy each other's company.