tqm thesis topics

94 Total Quality Management Essay Topic Ideas & Examples

🏆 best total quality management topic ideas & essay examples, 👍 good essay topics on total quality management, 📌 most interesting total quality management topics to write about, ❓ total quality management essay questions.

• Implementation of Total Quality Management (TQM): Toyota Case Study In order to implement TQM, Toyota corporations focused on the following phases: The company extended the management responsibility past the instantaneous services and products Toyota examined how consumers applied the products generated and this enabled […]
• Marriott Hotel International Total Quality Management The origin and development of Total Quality Management The total quality management is a theory applied in most of organizations in efforts of improving quality and performance to meet or exceed customers’ needs.
• The Dimensions of Total Quality Management in Business Firms Total quality management is a complex notion covering human, product, and technological process as the basic dimensions leading to constant improvement of the quality of services and products.
• Total Quality Management: Xerox Case To achieve its success, the company used TQM principles to make changes in the way it does business and relates to customers, suppliers, and employees.
• Total Quality Management at the Walmart Inc. Solution Wal-Mart has made contracts with suppliers and has shared the cost for the new technology adopted by these suppliers to enhance better relationship.
• Total Quality Management vs. Continuous Quality Improvement Before covering specific implications of TQM and CQM, it is worthy to examine definitions and objectives of the two strategies separately.
• Gillette’s Total Quality Management System The focus phase was concerned with the development of a problem statement; the analyze phase dealt with the use of data to understand the magnitude of the problem; the develop phase involved the determination of […]
• The Role of Human Resource Management in the Implementation of Successful Total Quality Management in Hospitality Industry According to Nickson, it is the role of the HRM in the hospitality industry to come up with HRM policies regarding the employment needs of the industry and the criteria to be used in selecting […]
• Total Quality Management in the Hospitality Industry TQM can be lucratively implemented in management of hotels by first recognizing customers as the most essential component of a transaction. The thriving realization of TQM in an organization by an executive can be evaluated […]
• Total Quality Management: Quality and Customer Satisfaction As such the term Total Quality Management means different things to different people; designers expect the product or service to conform to specifications; producer expects the product to perform or fit into intended use; consumers […]
• Principles & Concept of Total Quality Management Essay The second principle of TQM is that the problem in most companies is the processes but not the people. This was based on the fact that the quality of the products was determined by all […]
• Total Quality Management in Retailing and Services In many scenarios, TQM is viewed simply as a tool to improve the quality of services and products rather than a philosophy that motivates both managers and employees to improve on their work.
• Customer Focus Principle in Total Quality Management The findings emphasise the importance of the customer focus principle and lead to the conclusion that it is a vital element of performance improvement initiations.
• Total Quality Management: Kia Motors From the very beginning, KIA Motors has not been trying to appeal to a demographic that is well-off or has the means to purchase the best-quality car on the market.
• Walmart’s Total Quality Management in 2010-2020 Walmart US has been affected by the waste issues, and there is a need to research how the problem can be combatted by achieving zero waste in its operations in the US.
• Total Quality Management: Advantages and Disadvantages Total quality management refers to the approach used by the management to improve the quality of production and the organization’s performance in tandem with the needs of its goals.
• Aldi Company: Total Quality Management That is why lean production principles make sense for Aldi and are efficient for maintaining its positions in the grocery market.
• Total Quality Management Implementation The core aspect of quality is to get it right the first time, and to meet the needs of the customer every time, by engaging everyone in the firm.
• Introduction and Implementation of Total Quality Management Total quality management is the integrative, prudent management with the intention of improving the quality of the products produced while encouraging conformity with the process and the environmental requirements.
• Total Quality Management and Firm Performance The author moves on to describe the early attempts, at the end of the 1980s and the beginning of the 1990s, to research TQM.
• Dubai Airports’ Total Quality Management The company provides core services for the operation and maintenance of airport terminals, including the resolution of customer complaints, integration of operational services, and the provision of management services.
• Transcendental Leadership and Total Quality Management Theories Thus, this leadership model can significantly contribute to reorganizing human resources since the main principles of TQM and HR correlate. Empowerment and improvement of the human resources function exemplify how TQM can help when planning […]
• Common Themes in Total Quality Management Public policy evolves over time out of experiences in the social arena, and the effectiveness or otherwise of the public policy depends, in a major fashion, on the level of assimilation and empathy of the […]
• Deming and Juran as Total Quality Management Gurus If one recalls over the condition of quality management and philosophy, they would be inattentive if they did not pay attention to the two of the 20th centuries’ most noteworthy and valued contributors: William Edwards […]
• Total Quality Management and Performance Measurement Blocher et al.define TQM as “the unyielding and continuous effort by everyone in the organization to understand, meet, and exceed the expectations of customers”.
• Abu Mansoor Plastic Factory’s Total Quality Management In the planning phase, the company outlines the strategy that is to be for the change. In this case study, the research design of the company is outlined.
• Philosophies and Frameworks: Total Quality Management Customer loyalty defines the reputation of an organization and, therefore, its further success in the home and global markets.
• Total Quality Management (TQM) Implementation: The Case of ADNOC TQM incorporates the entire commodities attributes and the physical characteristics capable of meeting the affirmed customer requirements.
• Balanced Scorecard and Total Quality Management The first part of the report provides an overview of the principles of BSC, considers the method’s advantages and drawbacks, and examines the reality of its implementation, with a specific focus on the United Arab […]
• Quality Circles in Total Quality Management Quality circles refer to the practice of employee gathering to identify and analyze problems related to their sphere of competence to improve the overall quality of products and services.
• Total Quality Management: A Viable Solution for Zayed University Despite the university’s good formal rankings, the recent history of the organization has not been devoid of troubles and controversies. It is clear that some of the university’s current policies are unviable.
• Total Quality Management in Abu Dhabi Commercial Bank The bank offers a variety of banking and economic services primarily in the United Arab Emirates and also in India. This is seen as one of the attempts to adopt the emerging trends in which […]
• Snow Canyon: Total Quality Management And, Management refers to the “accountability and inventiveness of the top management in the context of systematic quality development”. Quality development refers to the energetic development of the worth of services and its continuous upgrading […]
• Abu Dhabi Police Department’s Total Quality Management The central aspects to be covered are considered to be the following: ethics, integrity, training, teamwork, trust, recognition, leadership, and communication; the analysis discloses the depth of management structure and environment developed within Abu Dhabi […]
• Total Quality Management for Urban Transformation The wave of globalization is attracting individuals and expatriates from different regions to work in foreign countries. In different towns and cities, many sectors are involved that require the input of all stakeholders.
• The Philosophy of Total Quality Management The philosophy of Karlee reflects this because the company uses systems approaches to its management. Karlee applies this by assessing the current state of the company’s operations, aligning this data with prospects for the future, […]
• Leadership and Total Quality Management The main objective is to critically evaluate the impact of leadership behaviour and management style on the success of Total Quality Management in the retail sector. What is the role of leadership in establishing processes […]
• Total Quality Management: Strategies and Barriers The report concludes the practical validity of TQM in the case of Smart Pack Ltd, its applicability, and points out the range of benefits resulting from the process.
• “Total Quality Management” by Peter Petersen Overall, the author argues that the theories of this quality expert are still viable and that they are still applicable to the needs of modern companies.
• Continuous Improvement in the Total Quality Management On the other hand, the article also acknowledges that there are several factors that can determine the implementation of CI but the spirit of entrepreneurship in the organization helps it to be sustained.
• Tools for Total Quality Management The process is only successful when the manager focuses on ways of structuring the problems and using the analysis tools only as a secondary manipulation step.
• Government Accelerators and Total Quality Management The aim of this research is to investigate the impact of the government accelerators methodology on the total quality management and entities performance.
• Dubai Police Applying Total Quality Management One of the key elements of the TQM model is that of innovation. The organization allows and encourages them to use modern technologies to meet the needs of the people they serve.
• Strategies for Total Quality Management in Science According to Kakuro, TQM’s practices require teamwork to improve the performance of each department as a separate entity and as a part of the company.
• Total Quality Management Models Comparison It is widely used in Europe and beyond it in both private and public organizations. It is majorly used in organizations than individuals.
• Hospitals’ Total Quality Management and Leadership This report will address issues in leadership and TQM in hospitals from a holistic perspective. It will address the following research questions: What is the role of effective leadership in hospitals?
• Total Quality Management and Organizational Culture The authors provide readers with the results of the study aimed at identifying the way organizational cultures can influence the implementation of the Total Quality Management practices.
• Bahrain Development Bank’ Total Quality Management The purpose of this paper is to provide the discussion of the elements of the TQM framework in the context of the activities of the Administration Department in Bahrain Development Bank.
• International Total Quality Management’ Implementation Therefore, the study examines a scenario that took place in a hotel and explains the solutions used to address the situation and the importance of using total quality management to set the tone of an […]
• Total Quality Management in the EU and Football Association The European Commission and the council of the European Union are the chief institutions of the EU. In addition, the court of Justice of the European Union is a key legal institution of the EU.
• Al Ain Hospital Total Quality Management Workers in the organisation know about the importance of quality improvement and most of them have made a commitment to the practice.
• Alliant’s Total Quality Management System It explains Alliant’s TQM strategy, highlighting the strengths and weaknesses of the actions Alliant took in implementing this strategy. The TQM strategy, exemplified in the PCCs approach, took most of the functions and services closer […]
• Comparison Between Six Sigma and Total Quality Management The second phase is to measure the main characteristics of the present process and gather relevant information. The last step is to verify the design, execute production procedures, and present it to the proprietors of […]
• Total Quality Management: 6 Sigma The original objective of the six sigma method is to improve the quality of services and products and at the same time reduce the cost of production.
• Total Quality Management and Six Sigma TQM principles enabled the company to improve on quality of its products and increase customer satisfaction. Six Sigma approach seeks to achieve the high quality expectations by identifying and elimination sources of errors.
• Organizational Behavior: Total Quality Management This research proposal will seek to mobilize adequate information on the issue of Total Quality Management as a key pillar in the running of business organizations. This will in turn guarantee high quality, efficiency and […]
• Total Quality Management: Origins and Evolution of the Term The article’s central concern and its relation to International Business Course The broad area covered in this article is the origins of the term Total Quality Management and a clarification on the divergent definitions of […]
• Introduction to Total Quality Management and Six Sigma This assignment will identify them and discuss examples of companies which have applied TQM and six sigma strategies The main implementation issues associated with TQM include understanding of TQM and what it entails, establishing an […]
• Total Quality Management: Pioneers, Elements and Trends Total quality management is likely to be practiced through the business chain, from suppliers, to production processes, to promotion of a product, and eventually to the grateful consumers. The principle of total quality will enable […]
• Total Quality Management: A Path to Sustainable Growth and Improvement The considerations include but are not limited to: the identification of the business opportunity, development of the product or service, evaluations of the suppliers, clients and business environment and market analysis among others.
• Total Quality Management at the BR Engineering To spite managers in the modern world where customers are ever demanding for quality, incorporating total quality management into BR engineering comes with a host of benefits that shall largely impact on the business position […]
• Total Quality Management in Abu Dhabi University Total quality management is the process which managers use to continuously identify and administer the activities needed to achieve the quality objectives of an organization with an aim of offering high value products and services.
• Total Quality Management (TQM) as a Significant Issue in the Contemporary Strategic Management Total Quality Management is a comparatively new concept in the area of strategic management; it emerged in the 1980s mainly as a response of the American companies to the competitive pressure of organizations from Japan.
• Total Quality Management in the Healthcare Setting The model is a means to an end of improving quality of success at the lowest cost possible, while the process itself is continuously applied for continuous improvement in quality management. In the step wouldo’, […]
• What Do You Mean by Total Quality Management?
• What Is Total Quality Management and Its Benefits?
• What Is Total Quality Management and Its Purpose?
• What Is the Main Advantage of Total Quality Management?
• Why Is Total Quality Management Important in Business?
• What Are the Characteristics of Total Quality Management?
• What Is Total Quality Management and Its Advantages and Disadvantages?
• Who Is Responsible for Total Quality Management?
• What Is the Most Important Element of Total Quality Management?
• What Are the Barriers to Total Quality Management?
• What Is the Example of Total Quality Management?
• What Are the Factors Affecting Total Quality Management?
• How Is Total Quality Management Implemented?
• What Is the Role of Employees in Total Quality Management?
• When Was Total Quality Management Introduced?
• Who Introduced Total Quality Management?
• What Are Total Quality Management Problems?
• How Is Total Quality Management Measured?
• What Tools Does Total Quality Management Use?
• What Is a Common Total Quality Management Tool?
• What Is the Structure of Total Quality Management?
• How Does Total Quality Management Apply in Daily Life?
• Who Is the Father of Total Quality Management?
• What Are the Phases of Total Quality Management?
• Where Is Total Quality Management Used?
• How Is Quality Measured in Total Quality Management?
• What Are the Methods of Total Quality Management?
• How Does Total Quality Management Increase Productivity?
• Process Management Questions
• Quality Assurance Questions
• Conflict Management Ideas
• Security Management Essay Ideas
• Crisis Management Essay Titles
• Hospitality Management Essay Ideas
• Information Management Paper Topics
• Auditing Paper Topics
• Chicago (A-D)
• Chicago (N-B)

IvyPanda. (2024, March 2). 94 Total Quality Management Essay Topic Ideas & Examples. https://ivypanda.com/essays/topic/total-quality-management-essay-topics/

"94 Total Quality Management Essay Topic Ideas & Examples." IvyPanda , 2 Mar. 2024, ivypanda.com/essays/topic/total-quality-management-essay-topics/.

IvyPanda . (2024) '94 Total Quality Management Essay Topic Ideas & Examples'. 2 March.

IvyPanda . 2024. "94 Total Quality Management Essay Topic Ideas & Examples." March 2, 2024. https://ivypanda.com/essays/topic/total-quality-management-essay-topics/.

1. IvyPanda . "94 Total Quality Management Essay Topic Ideas & Examples." March 2, 2024. https://ivypanda.com/essays/topic/total-quality-management-essay-topics/.

Bibliography

IvyPanda . "94 Total Quality Management Essay Topic Ideas & Examples." March 2, 2024. https://ivypanda.com/essays/topic/total-quality-management-essay-topics/.

Presentations made painless

• Get Premium

118 Total Quality Management Essay Topic Ideas & Examples

Inside This Article

Total Quality Management (TQM) is a management approach that focuses on continuous improvement and customer satisfaction. It involves all employees in the organization working together to improve processes, products, and services. TQM has become increasingly important in today's competitive business environment, as companies strive to deliver high-quality products and services to meet customer needs.

If you are studying TQM or are interested in learning more about it, you may be tasked with writing an essay on a TQM-related topic. To help you get started, here are 118 total quality management essay topic ideas and examples that you can use as inspiration:

• The impact of TQM on organizational performance
• Implementing TQM in a small business
• TQM tools and techniques: a case study
• The role of leadership in TQM implementation
• TQM and employee empowerment
• TQM in the healthcare industry
• TQM in the manufacturing sector
• The benefits of TQM for customer satisfaction
• TQM and supply chain management
• TQM and continuous improvement
• TQM and Six Sigma: a comparison
• TQM and ISO certification
• TQM and total productive maintenance (TPM)
• TQM and lean manufacturing
• TQM and innovation
• TQM and quality control
• TQM and customer feedback
• TQM and team building
• TQM and performance measurement
• TQM and organizational culture
• TQM and customer loyalty
• TQM and employee motivation
• TQM and process improvement
• TQM and cost reduction
• TQM and risk management
• TQM and project management
• TQM and change management
• TQM and benchmarking
• TQM and quality assurance
• TQM and strategic planning
• TQM and customer relationship management
• TQM and business process reengineering
• TQM and organizational learning
• TQM and knowledge management
• TQM and performance appraisal
• TQM and employee training
• TQM and organizational structure
• TQM and technology adoption
• TQM and sustainability
• TQM and corporate social responsibility
• TQM and risk assessment
• TQM and customer service
• TQM and Six Sigma: a case study
• TQM and innovation: a case study
• TQM and supply chain management: a case study
• TQM and lean manufacturing: a case study
• TQM and customer feedback: a case study
• TQM and team building: a case study
• TQM and performance measurement: a case study
• TQM and organizational culture: a case study
• TQM and customer loyalty: a case study
• TQM and employee motivation: a case study
• TQM and process improvement: a case study
• TQM and cost reduction: a case study
• TQM and risk management: a case study
• TQM and project management: a case study
• TQM and change management: a case study
• TQM and benchmarking: a case study
• TQM and quality assurance: a case study
• TQM and strategic planning: a case study
• TQM and customer relationship management: a case study
• TQM and business process reengineering: a case study
• TQM and organizational learning: a case study
• TQM and knowledge management: a case study
• TQM and performance appraisal: a case study
• TQM and employee training: a case study
• TQM and organizational structure: a case study
• TQM and technology adoption: a case study
• TQM and sustainability: a case study
• TQM and corporate social responsibility: a case study
• TQM and risk assessment: a case study
• TQM and customer service: a case study
• The evolution of TQM
• The future of TQM
• Best practices in TQM
• Common challenges in TQM implementation
• TQM success stories
• TQM failures: lessons learned
• The role of TQM in crisis management
• TQM and organizational resilience
• TQM and customer retention
• TQM and employee retention
• TQM and organizational agility
• TQM and business ethics
• TQM and corporate governance
• TQM and strategic partnerships
• TQM and mergers and acquisitions
• TQM and international business
• TQM and cultural diversity
• TQM and cross-functional teams
• TQM and virtual teams
• TQM and performance feedback
• TQM and conflict resolution
• TQM and employee engagement
• TQM and workplace diversity
• TQM and gender equality
• TQM and work-life balance
• TQM and organizational justice
• TQM and organizational citizenship behavior
• TQM and organizational politics
• TQM and emotional intelligence
• TQM and organizational change
• TQM and organizational development
• TQM and organizational behavior
• TQM and organizational communication
• TQM and organizational conflict
• TQM and organizational commitment
• TQM and organizational trust
• TQM and organizational performance
• TQM and organizational effectiveness
• TQM and organizational innovation
• TQM and organizational leadership
• TQM and organizational strategy
• TQM and organizational growth
• TQM and organizational sustainability

These are just a few ideas to get you started on your TQM essay. Feel free to explore different topics and examples to find the one that interests you the most. Good luck with your essay!

Want to create a presentation now?

Instantly Create A Deck

Let PitchGrade do this for me

Hassle Free

We will create your text and designs for you. Sit back and relax while we do the work.

Explore More Content

• Privacy Policy
• Terms of Service

© 2023 Pitchgrade

Total Quality Management Research Paper Topics

Total quality management research paper topics have grown to become an essential area of study, reflecting the critical role that quality assurance and continuous improvement play in modern organizations. This subject encompasses a wide array of topics, methodologies, and applications, all aimed at enhancing operational efficiency, customer satisfaction, and competitive advantage. The purpose of this text is to provide students, researchers, and practitioners with a comprehensive guide on various aspects of total quality management (TQM). It includes an extensive list of potential research paper topics categorized into ten main sections, a detailed article explaining the principles and practices of TQM, guidelines on how to choose and write on TQM topics, and an introduction to iResearchNet’s custom writing services that cater to this field. This comprehensive resource aims to assist students in navigating the complex landscape of TQM, inspiring insightful research, and offering practical tools and support for academic success.

100 Total Quality Management Research Paper Topics

Total Quality Management (TQM) has evolved to become a strategic approach to continuous improvement and operational excellence. It has applications across various industries, each with its unique challenges and opportunities. Below is an exhaustive list of TQM research paper topics, divided into ten categories, offering a rich source of ideas for students and researchers looking to explore this multifaceted domain.

Academic Writing, Editing, Proofreading, And Problem Solving Services

Get 10% off with 24start discount code.

Total Quality Management transcends traditional boundaries and integrates concepts from various disciplines. Its goal is to create a culture where quality is at the forefront of every decision and process. The following list presents 100 TQM research topics divided into ten different categories. Each category represents a specific aspect of TQM, providing an extensive foundation for exploring this complex field.

• Historical Development of TQM
• Core Principles of TQM
• TQM and Organizational Culture
• Deming’s 14 Points: A Critical Analysis
• Six Sigma and TQM: A Comparative Study
• TQM in Manufacturing: Case Studies
• TQM and Leadership: Role and Responsibilities
• Customer Focus in TQM
• Employee Involvement in TQM Practices
• Challenges in Implementing TQM
• TQM in Healthcare
• TQM in Education
• TQM in the Automotive Industry
• TQM in the Food and Beverage Industry
• TQM in Information Technology
• TQM in Hospitality
• TQM in the Banking Sector
• TQM in Construction
• TQM in Supply Chain Management
• TQM in Government Services
• Statistical Process Control in TQM
• The 5S Method in Quality Management
• Kaizen and Continuous Improvement
• Root Cause Analysis in TQM
• Quality Function Deployment (QFD)
• The Fishbone Diagram in TQM
• Process Mapping and Quality Improvement
• Benchmarking for Quality Enhancement
• The Role of FMEA in Quality Management
• Design of Experiments (DOE) in TQM
• ISO 9001 and Quality Management
• The Benefits of ISO 14001
• Understanding Six Sigma Certifications
• The Impact of OHSAS 18001 on Safety Management
• Lean Manufacturing and Quality Standards
• Implementation of ISO 22000 in Food Safety
• The Role of ISO/IEC 17025 in Testing Laboratories
• Quality Management in ISO 27001 (Information Security)
• Achieving CE Marking for Product Safety
• The Influence of SA 8000 on Social Accountability
• Measuring Customer Satisfaction in TQM
• The Role of Service Quality in Customer Retention
• Customer Complaints and Quality Improvement
• Building Customer Loyalty Through TQM
• Customer Feedback and Continuous Improvement
• Customer Relationship Management (CRM) and TQM
• Emotional Intelligence and Customer Satisfaction
• The Impact of Branding on Customer Loyalty
• Customer Experience Management in TQM
• Customer Segmentation and Targeting in TQM
• The Role of Training in TQM
• Employee Empowerment in Quality Management
• Motivational Theories and TQM
• Building a Quality Culture Through Employee Engagement
• Employee Recognition and Reward Systems in TQM
• Leadership Styles and Employee Performance in TQM
• Communication and Teamwork in TQM
• Managing Change in TQM Implementation
• Conflict Resolution Strategies in TQM
• Work-Life Balance in a Quality-Oriented Organization
• Key Performance Indicators (KPIs) in TQM
• Balanced Scorecard and Quality Management
• Performance Appraisals in a TQM Environment
• Continuous Monitoring and Evaluation in TQM
• Risk Management in Quality Performance
• Process Auditing and Quality Control
• The Role of Quality Circles in Performance Evaluation
• Value Stream Mapping and Process Optimization
• The Impact of E-business on Quality Performance
• Outsourcing and Quality Assurance
• Environmental Sustainability and TQM
• Social Responsibility and Ethical Practices in TQM
• Green Manufacturing and Environmental Performance
• Corporate Social Responsibility (CSR) Strategies in TQM
• Waste Reduction and Recycling in TQM
• Community Engagement and Social Impact
• Sustainable Development Goals (SDGs) and TQM
• Energy Efficiency and Sustainable Quality Management
• Ethical Sourcing and Supply Chain Responsibility
• Human Rights and Labor Practices in TQM
• TQM Practices in Different Cultures
• The Influence of Globalization on TQM
• Cross-Cultural Communication and Quality Management
• International Regulations and Quality Standards
• TQM in Emerging Economies
• Quality Management in Multinational Corporations
• The Role of WTO in Global Quality Standards
• Outsourcing and Global Supply Chain Quality
• Global Competition and Quality Strategies
• International Collaboration and Quality Innovation
• Technological Innovations and Quality Management
• Big Data and Analytics in TQM
• Quality 4.0 and the Role of IoT
• Artificial Intelligence and Quality Prediction
• The Impact of Social Media on Quality Perception
• Sustainability and Future Quality Management
• Agile Methodologies and Quality Flexibility
• Blockchain Technology and Quality Traceability
• Cybersecurity and Quality Assurance
• The Future Role of Human Resource in Quality Management

The vast array of topics listed above provides a comprehensive insight into the dynamic and multifaceted world of Total Quality Management. From foundational principles to future trends, these topics offer students a diverse range of perspectives to explore, understand, and contribute to the ongoing dialogue in TQM. With proper guidance, dedication, and an open mind, scholars can delve into these subjects to create impactful research papers, case studies, or projects that enrich the existing body of knowledge and drive further innovation in the field. Whether one chooses to focus on a specific industry, a particular tool, or an emerging trend, the possibilities are endless, and the journey towards quality excellence is both challenging and rewarding.

Total Quality Management and the Range of Research Paper Topics

Total Quality Management (TQM) represents a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. This article aims to provide an in-depth exploration of TQM, shedding light on its evolution, its underlying principles, and the vast range of research topics it offers.

Historical Background

Total Quality Management has its roots in the early 20th century, with the development of quality control and inspection processes. However, it wasn’t until the mid-1980s that TQM became a formalized, systematic approach, greatly influenced by management gurus like W. Edwards Deming, Joseph Juran, and Philip Crosby.

• Early Quality Control Era : During the industrial revolution, emphasis on quality control began, primarily focusing on product inspection.
• Post-World War II Era : The concept of quality management grew as the U.S. sought to rebuild Japan’s industry. Deming’s teachings on quality greatly influenced Japanese manufacturing.
• TQM’s Formalization : The integration of quality principles into management practices led to the formalization of TQM, encompassing a holistic approach towards quality improvement.

Principles of Total Quality Management

TQM is underpinned by a set of core principles that guide its implementation and contribute to its success. Understanding these principles is fundamental to any research into TQM.

• Customer Focus : At the heart of TQM is a strong focus on customer satisfaction, aiming to exceed customer expectations.
• Continuous Improvement : TQM promotes a culture of never-ending improvement, addressing small changes that cumulatively lead to substantial improvement over time.
• Employee Engagement : Engaging employees at all levels ensures that everyone feels responsible for achieving quality.
• Process Approach : Focusing on processes allows organizations to optimize performance by understanding how different processes interrelate.
• Data-Driven Decision Making : Utilizing data allows for objective assessment and decision-making.
• Systematic Approach to Management : TQM requires a strategic approach that integrates organizational functions and processes to achieve quality objectives.
• Social Responsibility : Considering societal well-being and environmental sustainability is key in TQM.

Scope and Application

Total Quality Management is applicable across various domains and industries. The following areas showcase the versatility of TQM:

• Manufacturing : Implementing TQM principles in manufacturing ensures efficiency and consistency in production processes.
• Healthcare : TQM in healthcare focuses on patient satisfaction, error reduction, and continuous improvement.
• Education : In educational institutions, TQM can be used to improve the quality of education through better administrative processes and teaching methods.
• Service Industry : Whether in hospitality, banking, or IT, TQM’s principles can enhance service quality and customer satisfaction.
• Public Sector : Governmental bodies and agencies can also employ TQM to enhance public service delivery and satisfaction.

TQM’s multifaceted nature offers a wide range of research paper topics. Some areas of interest include:

• TQM Tools and Techniques : Research on tools like Six Sigma, Kaizen, and statistical process control.
• Quality Standards : Investigating the impact and implementation of ISO standards.
• Industry-Specific Applications : Exploring how TQM is applied and adapted in different industries.
• Challenges and Opportunities : Assessing the difficulties and advantages of implementing TQM in contemporary business environments.
• Emerging Trends : Examining future trends in TQM, such as the integration of technology and sustainability considerations.

Total Quality Management has evolved from a simple focus on product inspection to a strategic approach to continuous improvement that permeates the entire organization. Its application is not confined to manufacturing but has spread across various sectors and industries.

Research in TQM is equally diverse, offering students and scholars a rich and complex field to explore. Whether delving into the historical evolution of TQM, examining its principles, evaluating its application in different sectors, or exploring its myriad tools and techniques, the study of TQM is vibrant and multifaceted.

By undertaking research in Total Quality Management, one not only contributes to the academic body of knowledge but also plays a role in shaping organizational practices that emphasize quality, efficiency, customer satisfaction, and social responsibility. In a global business environment characterized by competitiveness, complexity, and constant change, the principles and practices of TQM remain more relevant than ever.

How to Choose Total Quality Management Research Paper Topics

Choosing the right topic for a research paper in Total Quality Management (TQM) is a crucial step in ensuring that your paper is both engaging and academically relevant. The selection process should align with your interests, the academic requirements, the targeted audience, and the available resources for research. Here is an in-depth guide, including an introductory paragraph, ten essential tips, and a concluding paragraph to help you make an informed choice.

Total Quality Management encompasses a broad spectrum of theories, tools, techniques, and applications across various industries. This richness and diversity offer a plethora of potential research topics. However, selecting the perfect one can be daunting. The following tips are designed to guide students in choosing a research topic that resonates with their interests and the current trends in TQM.

• Identify Your Area of Interest : TQM has many facets, such as principles, tools, applications, challenges, and trends. Pinpointing the area that piques your interest will help in narrowing down your topic.
• Consider Academic Relevance : Your chosen topic should align with your course objectives and academic guidelines. Consult your professor or academic advisor to ensure that the topic fits the scope of your course.
• Research Current Trends : Stay up-to-date with the latest developments in TQM by reading scholarly articles, attending conferences, or following industry leaders. Current trends may inspire a relevant and timely topic.
• Evaluate Available Resources : Make sure that your chosen topic has enough existing literature, data, and resources to support your research.
• Assess the Scope : A too broad topic might be overwhelming, while a too narrow one might lack content. Balance the scope to ensure depth without over-extending.
• Consider Practical Implications : If possible, choose a topic that has real-world applications. Connecting theory to practice makes your research more impactful.
• Check Originality : Aim for a topic that offers a new perspective or builds on existing research in a unique way. Your contribution to the field should be clear and valuable.
• Evaluate Your Expertise : Choose a topic that matches your level of expertise. Overly complex subjects might lead to difficulties, while overly simple ones might not challenge you enough.
• Consider the Target Audience : Think about who will be reading your research paper. Tailoring your topic to the interests and expectations of your readers can make your paper more engaging.
• Conduct a Preliminary Research : Before finalizing your topic, conduct some preliminary research to ensure there’s enough material to work with and that the topic is feasible within the given timeframe.

Selecting the right topic for a Total Quality Management research paper is a thoughtful and multifaceted process. It requires considering personal interests, academic requirements, current industry trends, available resources, and practical implications.

By following the guidelines provided, students can align their research with both personal and academic objectives, paving the way for a successful research experience. The ideal topic is one that not only aligns with the ever-evolving field of TQM but also resonates with the researcher’s passion and curiosity, laying the foundation for a meaningful and insightful investigation into the dynamic world of Total Quality Management.

How to Write a Total Quality Management Research Paper

Writing a Total Quality Management (TQM) research paper is a valuable endeavor that requires a clear understanding of the subject, strong analytical skills, and a methodical approach to research and writing. This guide outlines how to write an impressive research paper on TQM, including an introductory paragraph, ten actionable tips, and a concluding paragraph.

Total Quality Management is a comprehensive approach that emphasizes continuous improvement, customer satisfaction, employee involvement, and integrated management systems. Writing a research paper on TQM is not just an academic exercise; it is an exploration into the principles and practices that drive quality in organizations. The following detailed guidance aims to equip you with the necessary knowledge and skills to compose a compelling TQM research paper.

• Understand the Basics of TQM : Start by immersing yourself in the foundational principles of TQM, including its history, methodologies, and various applications across industries. A deep understanding will form the basis of your research.
• Choose a Specific Topic : As outlined in the previous section, select a specific and relevant topic that aligns with your interest and the current trends in the field of TQM.
• Conduct Comprehensive Research : Use reputable sources such as academic journals, books, industry reports, and expert opinions to gather information. Always critically evaluate the reliability and relevance of your sources.
• Create a Thesis Statement : Your thesis statement is the guiding force of your paper. It should be clear, concise, and articulate your main argument or focus.
• Develop an Outline : Organize your research into a logical structure. An outline will guide you in presenting your ideas coherently and ensuring that you cover all essential points.
• Write the Introduction : Introduce the topic, provide background information, and present the thesis statement. Make sure to engage the reader and provide a roadmap for the paper.
• Compose the Body : Divide the body into sections and subsections that explore different aspects of your topic. Use evidence, examples, and logical reasoning to support your arguments.
• Incorporate Case Studies and Examples : If applicable, include real-world examples or case studies that demonstrate the application of TQM principles in a practical context.
• Write the Conclusion : Summarize the key findings, restate the thesis, and provide insights into the implications of your research. A strong conclusion leaves a lasting impression.
• Revise and Edit : Pay attention to both content and form. Check for logical flow, coherence, grammar, and formatting. Consider seeking feedback from peers or professionals.

Writing a research paper on Total Quality Management is a complex but rewarding task. By understanding the fundamentals of TQM, selecting a precise topic, conducting thorough research, and following a structured writing process, students can produce a paper that not only meets academic standards but also contributes to the understanding of quality management in the modern world.

Emphasizing critical thinking, analytical prowess, and attention to detail, the journey of writing a TQM research paper enriches the student’s academic experience and provides valuable insights into the field that continues to shape organizations globally.

The strategies and tips provided in this guide serve as a roadmap for aspiring researchers, helping them navigate the challenges and triumphs of academic writing in the realm of Total Quality Management. With dedication, creativity, and adherence to scholarly standards, the result can be a meaningful and enlightening piece that resonates with both academics and practitioners alike.

iResearchNet Writing Services

For custom total quality management research paper.

Total Quality Management (TQM) research papers require a specialized approach, encompassing a wide array of methodologies, tools, and applications. iResearchNet, as a leading academic writing service provider, is committed to assisting students in crafting top-notch custom Total Quality Management research papers. Here’s a detailed look at the 13 standout features that make iResearchNet the ideal choice for your TQM research paper needs:

• Expert Degree-Holding Writers : Our team of highly qualified writers possesses advanced degrees in management, business, and related disciplines, ensuring authoritative and insightful content tailored to Total Quality Management.
• Custom Written Works : Every research paper we undertake is customized to your specific requirements, providing unique, plagiarism-free content that aligns with your academic objectives.
• In-Depth Research : Equipped with access to vast academic and industry resources, our writers conduct comprehensive research, delivering TQM papers replete with the latest findings, theories, and applications.
• Custom Formatting (APA, MLA, Chicago/Turabian, Harvard) : We adhere to your institution’s specific formatting guidelines, including the prevalent APA, MLA, Chicago/Turabian, and Harvard styles.
• Top Quality : iResearchNet’s commitment to excellence ensures that each TQM research paper passes through stringent quality control, offering you not only well-crafted content but insightful and compelling perspectives.
• Customized Solutions : We understand that every student’s needs are unique, and our services are designed to be flexible enough to cater to individual requirements, whether partial or end-to-end support.
• Flexible Pricing : Our pricing structure is both competitive and transparent, reflecting the complexity, length, and urgency of your project without compromising on quality.
• Short Deadlines up to 3 Hours : Even the most urgent projects with deadlines as short as 3 hours are manageable by our adept team.
• Timely Delivery : Understanding the importance of punctuality, we ensure that every project is delivered within the agreed timeframe.
• 24/7 Support : Our around-the-clock support team is always available to assist you, answer queries, and provide project updates.
• Absolute Privacy : We prioritize your privacy, handling all personal and payment details with utmost confidentiality, ensuring that your information is never shared or resold.
• Easy Order Tracking : Our user-friendly platform enables you to effortlessly track your order’s progress, maintaining control and direct communication with the writer.
• Money Back Guarantee : Standing firmly behind the quality of our work, we offer a money-back guarantee, promising to make things right or refund your money if the delivered TQM research paper doesn’t meet the agreed standards.

iResearchNet takes pride in delivering excellence in custom Total Quality Management research paper writing. By combining the expertise of seasoned writers, comprehensive research capabilities, and a student-focused approach, we aim to facilitate academic success. Our carefully curated features provide a reliable, quality-driven solution to TQM research paper writing. Let iResearchNet guide you in creating exceptional, engaging, and authoritative papers in the realm of Total Quality Management.

Unleash Your Academic Potential with iResearchNet

At iResearchNet, we understand the complexity and nuance of crafting an impeccable Total Quality Management (TQM) research paper. As you explore the fascinating world of quality management principles, methodologies, and applications, our seasoned professionals are here to ensure that your academic pursuits reach new heights. Here’s why iResearchNet is your go-to partner for top-tier TQM research papers:

• Tailored to Your Needs : From topic selection to final submission, our custom writing services are fine-tuned to meet your unique requirements. With a dedicated focus on Total Quality Management, our experts provide insightful, relevant, and comprehensive research that not only fulfills academic criteria but also fuels intellectual curiosity.
• Quality You Can Trust : Quality isn’t just a subject we write about; it’s what defines us. Our commitment to academic excellence is evident in every paper we craft. Supported by thorough research, critical thinking, and precise alignment with your specifications, iResearchNet ensures a product that stands out in your academic journey.
• Support at Every Step : We know that writing a TQM research paper is a process filled with questions and uncertainties. That’s why our team is available around the clock to support you. From understanding your assignment to addressing revisions, our 24/7 customer service provides peace of mind.
• Invest in Your Success : With flexible pricing options, a robust money-back guarantee, and a seamless ordering process, iResearchNet makes it simple and risk-free to secure professional assistance for your Total Quality Management research paper. Embrace the opportunity to showcase your understanding of TQM principles through a well-articulated, compelling research paper.

Don’t let the challenges of writing a Total Quality Management research paper hold you back. Tap into the expertise and resources of iResearchNet, where we transform your academic goals into reality. Your perfect Total Quality Management research paper is just a click away!

ORDER HIGH QUALITY CUSTOM PAPER

To read this content please select one of the options below:

Please note you do not have access to teaching notes, a literature review on total quality management (models, frameworks, and tools and techniques) in higher education.

The TQM Journal

ISSN : 1754-2731

Article publication date: 7 September 2021

Issue publication date: 24 November 2022

The purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature review

Design/methodology/approach

30 articles from 52 journals were used to perform this detailed literature review. For the detailed analysis, the focus was only on articles related to TQM in higher education and specifically related to models, frameworks and tools and techniques. The study has investigated the growth of research articles, research streams, research methodologies, models and frameworks in the higher education sector and tools and techniques related to those.

This review addresses the progress and gaps in the application of TQM in HE, including the shift in global research in this area from the USA and Europe to Asia in recent years. The articles have been classified into four research methodologies and two research streams which have been reviewed in detail. The findings include reasons for multiple models/frameworks in HE proposed by researchers over the years and the importance of tools and techniques used in TQM implementation.

Originality/value

This study, which tries to bring a perspective to the main trends in TQM application to higher education wrt models, frameworks, tools and techniques over the last thirty years, is expected to add to the body of knowledge in this area and help future researchers to focus on the relevant areas identified in this paper.

• Higher education
• Tools and techniques

Jasti, N.V.K. , Venkateswaran, V. , Kota, S. and Sangwan, K.S. (2022), "A literature review on total quality management (models, frameworks, and tools and techniques) in higher education", The TQM Journal , Vol. 34 No. 5, pp. 1298-1319. https://doi.org/10.1108/TQM-04-2021-0113

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

Related articles

We’re listening — tell us what you think, something didn’t work….

Report bugs here

All feedback is valuable

Please share your general feedback

Join us on our journey

Platform update page.

Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

Questions & More Information

Answers to the most commonly asked questions here

An official website of the United States government

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

• Publications
• Account settings

Preview improvements coming to the PMC website in October 2024. Learn More or Try it out now .

• Advanced Search
• Journal List
• Risk Manag Healthc Policy

Total quality management in the health-care context: integrating the literature and directing future research

Majdi m alzoubi.

1 Department of Community Health, Faculty of Medicine and Health Sciences, University Putra Malaysia, UPM Serdang, Selangor Darul Ehsan, 43400, Malaysia

ZM Al-Hamdan

2 Department of Nursing Management, Faculty of Nursing, Jordan University of Science and Technology, Irbid, Jordan

Synergistic integration of predictors and elements that determine the success of total quality management (TQM) implementations in hospitals has been the bane of theoretical development in the TQM research area. Thus, this paper aims to offer a systematic literature review to provide a foundation on which research on TQM can be built and to identify the predictors of successful TQM in the health-care context.

Materials and methods

A systematic literature survey was adopted in this paper, involving the review of 25 relevant researched articles found in the databases Science Direct, EBSCO, MEDLINE, CINAHL and PubMed.

The systematic literature survey reveals five variables to be core predictors of TQM, signifying how important these variables are in the successful implementation of TQM in the health-care context. Also, it is revealed that the identified core predictors have positive effects on an improved health-care system. However, the systematic survey of the literature reveals a dearth of studies on TQM in the health-care context.

As TQM has become an important management approach for advancing effectiveness in the health-care sector, this kind of research is of value to researchers and managers. Stakeholders in the health sectors should introduce and implement TQM in hospitals and clinics. Nevertheless, this study has limitations, including that the databases and search engines adopted for the literature search are not exhaustive.

Introduction

Given the snowballing global economic competition and other external pressures, organizations have been compelled to pursue enduring quality and quality management which will, in turn, enhance their competitive advantage. Quality as a concept has metamorphosed over the years, and it involves objective quality bordering on the characteristics and quality of goods and services that meet implicit and explicit customer demands. It also includes subjective quality which denotes the capability to produce goods and services in the best, effective and efficient manner. 1

Looking at the health-care context, quality has always been aimed at since the time of Florence Nightingale. 2 Given that quality assurance is a requisite for economic survival, 3 and that it is an ethical, legal and social rights matter, 4 the health sector has been worried about it for more than a decade .2 Quality assurance is significant as it concerns customer satisfaction and the reduction of risks connected with health care to a minimum. 5 In the present time, health care has become a developing profession with an approach to care quality via the appraisal and regulation of structure, process and care result components. 6

Given the ever-increasing competitive and dynamic environment in which hospitals operate, and the need to augment hospitals’ performance and health-care quality, researchers 2 , 7 – 9 have conducted considerable research on enhancement of health-care quality. Moreover, given that nurse performance is crucial to the overall performance of the hospital and effective health-care system, there has been a research focus on nurse performance. 7 Nurses represent a large percentage of the health workers in any hospital. Nurses would play a significant role in the implementation of any intervention programs introduced by any hospital.

Moreover, research 8 – 11 has shown that the health-care system is facing a myriad of challenges which include high care cost, swiftly increasing dependence on technology, economic pressure on health organizations, reduction in health-care quality, 8 , 10 fulfillment of patients’ needs, 9 augmented numbers of patients who are suffering from multiple illnesses, increased demand for high-quality care, increased health-care costs and cost-containment pressures (Organization for Economic Cooperation and Development [OECD] 2007). 11 Some studies have indicated that an active way of surmounting health-care challenges is through an intervention program that will border on quality management (eg, total quality management [TQM]). 12

TQM is a system implemented by the management of an organization to achieve the satisfaction of customers/patients .13 The importance of TQM as a strategy to improve organizational performance has grown in this era of globalization. 14 Numerous research has revealed the role of TQM in the enrichment of system quality and enhancement of both employee and organizational performance. TQM is known for continuous quality improvement, quality management and total quality control. 10 TQM is held to be an innovative approach to the management of organizations. In the medical sector, TQM integrates quality orientation in all processes and procedures in health-care delivery .15 It is now being widely adopted in the medical sector of many countries. The research by Vituri and Évora 2 indicates that the literature on TQM in health sectors reveals that TQM has been fully adopted in some health institutions.

The implementation of TQM, upon which the success of TQM hinges, is intricate and complex; it depends on a good combination of certain predictors (ie, critical success factors [CSF]), and its benefits are difficult to accomplish .16 Different means of integrating predictors of TQM, although inconsistent, have emerged in the literature. 17 Some predictors have been considered crucial to TQM success, 18 and thus the exceptional predictors which can be adopted by organizations, irrespective of their industry, type, size or location. 19 These predictors are regarded as the determinants of firm performance via effective implementation of TQM.

Nevertheless, synergistic integration of predictors and elements, otherwise known as CSFs and which determine the success of TQM implementation, has been the bane of theoretical development in the TQM research area. Some of these predictors have been reported, by extant studies, 20 to have a positive impact on performance.

Likewise, substantive problems exist and can hamper theoretical development in the research area. The literature lacks foundation and structure on which the research on TQM in the health-care context is based, and connections between studies on TQM in the health-care context can hardly be drawn. The current state of extant research on TQM in the health-care context indicates that there is a need for more research in the area. 21 New knowledge development regarding identification of fitting predictors for successful TQM that enhance effectiveness in the health-care sector should be developed and where further research needs to be done should be identified.

Considering the extant works on a systematic literature review on predictors of TQM, two English written studies 14 , 22 are discernible, but Hietschold et al 14 focused on CSFs of TQM in general contexts while Aquilani et al 22 focused on the identification of TQM research, implementation of TQM research and impact-of-TQM-on-performance research in general contexts. Besides these two studies, no studies have focused on the systematic literature survey of predictors/elements of TQM in the health-care context.

Therefore, undertaking a systematic literature review in this aspect of research is germane, and this paper is poised to do as such. This paper conducts a systematic literature survey to provide a foundation stone on which research on TQM in the health-care context can be built, to evaluate the current state of evidence for TQM in the health-care context, to reveal inadequacies in the literature and to point to where further research needs to be done.

This research is guided by the following research question: what are the predictors of successful TQM in the health-care context between the period of 2005 and 2016? Like the two previous studies on a systematic literature review of TQM, this paper adopts and applies the three core steps of planning, execution and reporting that constitute a systematic literature survey. 23

This research seeks to obtain the most important predictors of successful TQM in the health-care context. This includes the review of published peer-reviewed works in English-language journals, which were published between 2005 and 2016. The literature was sourced from Science Direct, EBSCO, MEDLINE (Medical Literature Analysis and Retrieval System Online), CINAHL (Cumulative Index of Nursing and Allied Health Literature) and PubMed (US National Library of Medicine).

As part of the process of systematic literature analysis in this paper, a structured search of the academic literature was conducted to find published articles that identified TQM, total quality management, implementation, CSFs, health care and nursing. The keywords used in the search are TQM, total quality management, implementation, critical success factors, health care and nursing.

As presented in Figure 1 , a search of Science Direct, MEDLINE, EBSCO, CINAHL and PubMed yielded 2133, 6341, 1867, 7 and 474 articles, respectively. Then, repeated citations, dissertations and case studies were deleted. Via reading of the title and abstract, the remaining articles were narrowed down by relevance. Only peer-reviewed academic and practice articles that focus on total quality management, implementation, CSFs health care and nursing were selected. This exercise yielded a total of 475 articles which were published between 2005 and 2016.

Consort flow chart of systematic review method.

Abbreviation: TQM, total quality management.

Furthermore, inclusion and exclusion criteria were applied to narrow down the yielded articles. The inclusion criteria involved articles which were written in English language and published between 2005 and 2016, articles that dwell on implementation and critical factors clearly, articles from any geographical location which examined TQM, TQM principles, TQM tools and methods in the context of the health-care sector, and TQM studies that used a quantitative research approach and quasi-experimental research design. The exclusion criteria involved articles which are written in non-English language and published before 2005 or after 2016, studies in which the population and sample were not health-care workers practicing inside hospitals, gray literature or works that are not published in a peer-reviewed journal, dissertations/theses, proceedings, published abstracts, studies with qualitative research methods, and commentary articles written to convey opinion or stimulate research or discussion, with no research component. By employing these inclusion and exclusion criteria, 20 articles were generated. Moreover, to guarantee all-inclusiveness and to widen the scope of the review, a forward and backward search of citations in articles was conducted. This was recognized via the database searches, and 25 articles were finally selected. Thereafter, the 25 generated articles were fully perused.

Likewise, for exhaustive research, the approach adopted in this paper also involved the identification and measurement of predictors (CSFs) of TQM. This was done by identifying the most common or important predictors in the selected 25 works that analyze the existing models and/or scales in other contexts, industries or countries. It also includes recognition of the papers that investigate the influence of TQM implementation and/or the impact of predictors of TQM on performance. Additionally, for a proper review of the selected works, adequate plotting of the development of the line of reasoning, integrating and synthesizing the studies, authors, study design, study population, variables, measures of variables and findings of each selected article were identified and noted down. Figure 1 represents the consort flow chart of the systematic review method.

Findings and discussion

Altogether, 25 researched articles were eventually reviewed. All of the selected 25 articles are based on empirical evidence, although a possible limitation of this systematic review strategy might be the exclusion of qualitative studies in the research. Based on Table 1 , five predictors were identified. These are presented in Table 2 .

Matrix of the reviewed literature

Abbreviations: HR, human resources; TQM, total quality management.

TQM predictors in the reviewed studies

The researched literature on predictors of successful TQM implementation was found to be from various countries but in the same health sector. While some predictors adopted by a few of the researched studies were identified, the most frequent and core predictors were identified and considered. As depicted in Table 2 , education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork appear to be the core predictors (CSFs) in this review. This finding validates how important these variables are in the successful implementation of TQM in the health-care context.

It is noteworthy that the core predictors (ie, education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork) identified in this study were among the variables found to be central and frequently used CSFs in the previous systematic-review-based studies. 14 , 21 This validates and confirms the findings of the previous studies.

Moreover, it is found that the most adopted research method in TQM in the health-care context is cross-sectional research; 56% of the reviewed researched articles 41 – 46 used a cross-sectional research design, but 32% of the studies employed a quasi-experimental research approach. This indicates that there is still a need for more research on TQM in the health-care context which will adopt a quasi-experimental research approach, because quasi-experimental research design can be very useful in recognizing general trends from the results, and reduces the difficulty and ethical worries that may be connected with the pre-selection and random assignment of test subjects. On the geographical location aspect, the result of this analysis showed that 28% of the reviewed studies were conducted in Iran while 20% of the reviewed studies were conducted in Jordan; 12% and 8% of the reviewed studies were conducted in Saudi Arabia and Pakistan, respectively. The other studies, 4% each, came from India, Namibia, Turkey, the United States, France and Mauritius.

With regards to the influence of predictors on performance in the researched studies, it is found that all of the selected articles 47 , 48 , 49 , 50 ,. 51 that examined the effects of the core predictors (continuous quality improvement, education and training, patient focus/satisfaction, top management commitment and teamwork) of TQM indicate a positive effect of TQM in the health-care sector.

More so, the findings of this review signify that predictors of TQM implementation will result in higher levels of nurse performance .51 In addition, the literature and empirical evidence have shown that TQM in an organizational process always results in better performance of the organization. TQM focuses on patient satisfaction, organization problem identification, building and promotion of open decision-making among employees. It embraces a holistic strategy that gives room for every worker to share responsibility for the quality of the work done. It makes use of analytical mechanisms, such as flow and statistical charts and checksheets, to gather information about activities in an organization. 52 In the medical sector, TQM aims at embedding orientation of quality in all processes and procedures in the delivery of health services .15

Nevertheless, this literature survey is not an exhaustive review of the literature on TQM as it solely focused on the effect of TQM. Future research should widen the scope of this paper by including studies conducted in other contexts (eg, education, manufacturing, etc) and studies that use different research methods (eg, longitudinal research method, randomized control trial method). While TQM predictors have increased in number to reach a total of 59 TQM practices, 21 TQM predictors in the context of health care are few but growing. Investigating the nature of TQM predictors and the methods used in examining them indicates that researchers may have been keen in searching for new predictors instead of trying to cluster them and identify those that are critical for successful TQM implementation. In addition, research on TQM predictors in the health-care sector is scanty, as noted previously.

Practically, given the identified core TQM predictors in this study, it is evident that hospitals’ management should consider entrenchment of continuous quality improvement, education and training, patient focus/satisfaction top management commitment and teamwork in the implementation of TQM, which will consequently enhance hospital performance. Given that TQM predictors are many and some of them have been considered core in several specific contexts, industries, dimensions, etc, it is held that stakeholders in different sectors/industries should begin to identify the most vital TQM practices that suit their situations, goals, strategies and expected performances.

Conclusion and recommendations

As TQM has become an important management approach for advancing performance, this kind of research is of value to researchers and managers. Nevertheless, this study has limitations, including that the databases and search engines adopted for the literature search are not exhaustive. Although a good number of keywords are used, there can be other likely keywords that can be included.

This work has contributed to the enrichment of the relevant literature and made theoretical and methodological contributions. It has provided a foundation on which research on TQM can be built via review of the work done between 2005 and 2016, plotting the development of the line of reasoning, and integration and synthesis of studies from TQM in the health-care context. It has also contributed by evaluating the current state of evidence regarding TQM, indicating inadequacies in the literature and pointing to where further research needs to be done. Thus, it contributes to the present body of knowledge as well as the research on TQM in the health-care context.

This work has also established that the most adopted research method in health-care-based TQM is cross-sectional research, followed by quasi-experimental research, and the researched studies were mostly conducted in Asia. The findings of the researched literature indicate a positive effect of TQM in the health-care context, indicating that TQM implementation, which contains the identified core predictors, will result in higher levels of performance. Furthermore, TQM implementation can help health-care professionals to gain more qualified behaviors with total commitment to work toward handling the patients, which in the long run will augment their performance.

The findings of the reviewed studies indicate how it would be useful for stakeholders in the health sectors to introduce and implement TQM in the hospitals and clinics, as this would enhance the performance of the health workers and consequently improve organizational performance. Given the limitations of this work, it is sufficed to suggest that future research should widen the scope of this paper by including studies conducted in other contexts and studies that use different research methods, and it should also develop a comprehensive TQM taxonomy to explain how and why TQM practices coalesce within systems that facilitate higher performance.

The authors report no conflicts of interest in this work.

DigitalCommons@University of Nebraska - Lincoln

Home > DISSERTATIONS > AAI9425277

Off-campus UNL users: To download campus access dissertations, please use the following link to log into our proxy server with your NU ID and password. When you are done browsing please remember to return to this page and log out .

Non-UNL users: Please talk to your librarian about requesting this dissertation through interlibrary loan.

Impact of Total Quality Management (TQM) on organizational performance in the United States: An empirical investigation of critical success factors

Kwansik Cho , University of Nebraska - Lincoln

Total Quality Management (TQM) emerged as a key competitive strategy for business organizations in the global marketplace. TQM has become a new management paradigm in all types of organizations. In recent years, many organizations have demonstrated that significant improvements in business can be achieved through TQM. Several research works, however, have raised some issues in the implementation of TQM including the Malcolm Baldrige National Quality Award. Although the Baldrige Award criteria have become recognized as the best set of TQM standards, there is no evidence that the Baldrige criteria can be universally effective tools to measure TQM success for all types of industries. A major reason for this is that each organization has a unique set of ingredients for success. This empirical study extensively investigated the factors affecting successful implementation of TQM in three different industries--large manufacturing companies, small firms, and service organizations. The primary objectives of this study were: (1) to broaden the knowledge of TQM by assessing the perspectives of current management philosophy; (2) to provide a self-assessment framework for the successful implementation of TQM in different business types; and (3) to suggest several management techniques to help a firm become a world-class organization. A cross sectional field survey was conducted to answer the above questions. Multiple methods were utilized to provide a rich basis for interpreting and validating the findings. The results of the statistical analysis revealed several important findings. First, all hypothesized quality success variables were positively associated with TQM success. Second, the people-oriented factors are more highly associated with both TQM success and competitive advantages than technically-oriented factors. Third, this research revealed that two variables (information technology and management of process quality) have a multivariate interaction effect with industry type on the dependent variables (TQM success and competitive advantages). The study results also indicate that there is an interaction effect of these two independent variables on one of the dependent variables in terms of TQM success. The group differences of these variables on TQM success in service organizations were regarded as crucial compared to the manufacturing companies. These findings indicate that the Baldrige criteria should be established based on the industrial characteristics.

Subject Area

Management|Business education

Recommended Citation

Cho, Kwansik, "Impact of Total Quality Management (TQM) on organizational performance in the United States: An empirical investigation of critical success factors" (1994). ETD collection for University of Nebraska-Lincoln . AAI9425277. https://digitalcommons.unl.edu/dissertations/AAI9425277

Since April 22, 2005

Advanced Search

Search Help

• Notify me via email or RSS
• Administrator Resources
• How to Cite Items From This Repository
• Copyright Information
• Collections
• Disciplines

Author Corner

• Guide to Submitting

Home | About | FAQ | My Account | Accessibility Statement

Privacy Copyright

native books hawaii

• Getting custom dissertation writing help
• Write my dissertation online for cheap
• Where to get writer for hire
• English dissertation samples
• Example of a thesis presentation

15 MBA Thesis Topics in Quality Management

While you shouldn’t copy the following thesis topics, as they were found online, here is a list of great MBA thesis topics in quality management, composed by writing professionals from https://thesisgeek.com/ that will inspire a rise in the quality of your future income.

• How strong is the correlation between customer satisfaction and service quality? What other factors are at play?
• How does the size of a hotel influence customer expectations? A case study using customer perception surveys from a specific country.
• How can the healthcare industry benefit from quality improvement tools? Which one would work the best?
• Do supplier collaboration practices improve competitiveness and therefore total quality in a specific industry?
• What has been the impact on the service industry of total quality management? What more is there in store for the service industry in this regard?
• How can one map the improvement suggestions from the perspective of customer satisfaction? With specific reference to one industry.
• How has the human resource department been affected by Total Quality Management? What more is there in store for the human resource department in this regard?
• What is Six Sigma and how efficacious is it?
• How can Six Sigma be incorporated into process improvement measures with reference to a specific industry? With reference to different methods and expected merits and demerits.
• With reference to a specific manufacturing industry, how does the current state of cross directional control technology fare? What improvements could be made and what are their expected merits and demerits?
• How have particular companies implemented quality management systems? Which ones appear to be doing the most work for the lowest quantity of money and time spent?
• In the hospitality industry, how is the current state of quality management faring? Utilizes both expected results, pre-established paradigms, and a case study with specific reference to one chain of hotels, though this kind of paper could also be organized geographically.
• How can Six Sigma be incorporated into the manufacture of a specific piece of industrial hardware? What are the relative merits and demerits of its implementation?
• Using a case study, what is the possibility of the implementation of Six Sigma in a certain industry? How would this affect other competitors in the industry?
• From a perspective of both quality management and engineering, what is the current state of systematic research towards improved quality? Can emotional needs and values truly be represented mathematically and methodologically? How might this change certain industries?

Connect with us

Academia.edu no longer supports Internet Explorer.

To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to  upgrade your browser .

Enter the email address you signed up with and we'll email you a reset link.

• We're Hiring!
• Help Center

PROJECT TOPIC: THE IMPACT OF TOTAL QUALITY MANAGEMENT ON ORGANIZATIONAL PERFORMANCE. (A CASE STUDY OF FINE COAT LIMITED

This research investigates the impact of Total Quality Management (TQM) on Organizational Performance with a case study of fine coat ltd. Data are collected

Related Papers

mpito mpito

Shaikh Irfan

The study investigates the total quality management dimensions, based on Deming Management Model, in telecommunication industry in Pakistan. Questionnaire and semi structured interview were used to collect data from random sample of 400 executives and managers of Cellular Mobile Telephone Operators. Regression analysis indicated that these organizations implement total quality management practices. The findings suggest that an integrated approach is required to implement the total quality management practices in order to realize strategic quality objectives. The study extends the applicability of the Deming Management Model to a new industry and country. Collectively, the results of the research provide more nuanced understanding of issues relating to quality management in developing countries and a framework for enhancing organizational effectiveness.

Decision Sciences

Thomas Douglas

Strategic Management Journal

Benjamin Sim

Total Quality Management (TQM) has become, according to one source, ‘as pervasive a part of business thinking as quarterly financial results,’ and yet TQM's role as a strategic resource remains virtually unexamined in strategic management research. Drawing on the resource approach and other theoretical perspectives, this article examines TQM as a potential source of sustainable competitive advantage, reviews existing empirical evidence, and reports findings from a new empirical study of TQM's performance consequences. The findings suggest that most features generally associated with TQM—such as quality training, process improvement, and benchmarking—do not generally produce advantage, but that certain tacit, behavioral, imperfectly imitable features—such as open culture, employee empowerment, and executive commitment—can produce advantage. The author concludes that these tacit resources, and not TQM tools and techniques, drive TQM success, and that organizations that acquire them can outperform competitors with or without the accompanying TQM ideology.

stanley chizoba

This research work is an evaluation of total quality management and organizational performance of Nigeria brewery PLC, Ama, Enugu state. The main objective of this research is to ascertain the relationship between total quality management and organizational performance. In order to carry out this study the researcher adopted a descriptive survey method, using a structured questionnaire for data collection. The questionnaire was administered to the workers of Nigeria brewery PLC, Ama and the population of the study was 60. The population was further reduced using Taro Yameni giving a sample of 52 respondents; however chi-square was used in analyzing the data. The result of the study reveals that there is a significant relationship between TQM and organizational performance, Total Quality Management has significant influence on the performance of Nigeria Brewery PLC, Ama, Enugu state and external influences like the business environment were discovered to limit the operation of TQM in Nigeria Brewery PLC, Ama Enugu state. The researcher concludes that TQM has a positive and significant high impact on the performance of Nigeria Brewery PLC, Ama, Enugu state. The researcher recommends that periodic training should be organized by the management of the company, to equip the employees with the knowledge of quality improvement techniques and the management should spell out standards of their products, so as to ensure that any product that is below standard would be improved upon by their corrective measures. The implication of this study is that TQM is still relevant in today’s organizations.

n g , Dr. Ali Bakhit Jaafreh

Patrick Asare

Dr. Syed M . Irfan

RELATED PAPERS

Vinícius Mariani

Queer Studies in Media & Popular Culture

Florian Zitzelsberger

rizky nuraini

Samson W Kamble

Pain Medicine

Geetanjali Chilkoti

Marcos Ros Santana

RAJAN KARKI

Jasa Sebar brosur

Mesopotamia

Haider O R A I B I Almamori

加急制作诺丁汉大学毕业证 unuk毕业证本科文凭证书托福成绩单原版一模一样

Leonid Y Dorfman

DOAJ (DOAJ: Directory of Open Access Journals)

Angela Famiglietti

Cell reports medicine

Karoly Szuhai

Pediatric Research

Jose M. Ferrandez

RePEc: Research Papers in Economics

Tassew Woldehanna

Tehnički glasnik

Martina Hajdek

International Journal of Nanomedicine

Prasad Bhagat

Annals of Allergy, Asthma & Immunology

Gianni Mistrello

Phytochemistry

Zulfiqar Ali

Michael Repacholi

ade rabiatul

•   We're Hiring!
•   Help Center
• Find new research papers in:
• Health Sciences
• Earth Sciences
• Cognitive Science
• Mathematics
• Computer Science
• Academia ©2024

• Bibliography
• More Referencing guides Blog Automated transliteration Relevant bibliographies by topics
• Automated transliteration
• Relevant bibliographies by topics
• Referencing guides

Dissertations / Theses on the topic 'Quality Management System TQM'

Create a spot-on reference in apa, mla, chicago, harvard, and other styles.

Consult the top 50 dissertations / theses for your research on the topic 'Quality Management System TQM.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.

Hodder, Carl Alexander. "Quality management system development." Thesis, University of Canterbury. Engineering Management, 2013. http://hdl.handle.net/10092/7443.

Wilson, Marya L. "Total quality management (TQM) at the University Centers." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006wilsonm.pdf.

Clark, Michael Colin. "The role(s) of ISO 9000 quality management systems in the management of educational institutions : an empirical and theoretical analysis." Thesis, University of Wolverhampton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.297605.

Flores-Molina, Jose C. "A Total Quality Management Methodology for Universities." FIU Digital Commons, 2011. http://digitalcommons.fiu.edu/etd/375.

Wong, Edgar, Gianpierre Pajuelo, Fernando Sotelo, and Carlos Raymundo. "Implementation of a quality management system (QMS) based on TQM principles for Cocoa MSEs: A case study in Cusco, Perú." Springer Verlag, 2020. http://hdl.handle.net/10757/656137.

Lilja, Johan. "The Realization of Attractive Quality : Conceptual and practical perspectives within the TQM system." Doctoral thesis, Mittuniversitetet, Institutionen för teknik och hållbar utveckling, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-12068.

Wu, Wai Yin Helen. "A case study of the quality management system in the Hong Kong Institute of Vocational Education with reference to its organizational restructuring." Thesis, University of Bristol, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341489.

Joshi, Abhir Anil. "Impacts of Leadership on TQM in Food Industry in India." TopSCHOLAR®, 2018. https://digitalcommons.wku.edu/theses/2072.

Mertensová, Ivana. "Řízení jakosti ve výrobním podniku." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222344.

Carlswärd, Martin. "Riktlinjer för att förbättra datakvaliteten hos data warehouse system." Thesis, Linköping University, Department of Management and Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-15449.

Data warehouse system är något som har växt fram under 1990-talet och det har implementeras hos flera verksamheter. De källsystem som en verksamhet har kan integreras ihop med ett data warehouse system för att skapa en version av verkligheten och ta fram rapporter för beslutsunderlag. Med en version av verkligheten menas att det skapas en gemensam bild som visar hur verksamhetens dagliga arbete sker och utgör grundinformation för de framtagna analyserna från data warehouse systemet. Det blir därför väsenligt för verksamheten att de framtagna rapporterna håller en, enligt verksamheten, tillfredställande god datakvalitet. Detta leder till att datakvaliteten hos data warehouse systemet behöver hålla en tillräckligt hög kvalitetsnivå. Om datakvaliteten hos beslutsunderlaget brister kommer verksamheten inte att ta de optimala besluten för verksamheten utan det kan förekomma att beslut tas som annars inte hade tagits.

Att förbättra datakvaliteten hos data warehouse systemet blir därför centralt för verksamheten. Med hjälp av kvalitetsfilosofin Total Quality Management, TQM, har verksamheten ett stöd för att kunna förbättra datakvaliteten eftersom det möjliggör att ett helhetsgrepp om kvaliteten kan tas. Anledningen till att ta ett helhetsperspektiv angående datakvaliteten är att orsakerna till bristande datakvalitet inte enbart beror på orsaker inom själva data warehouse systemet utan beror även på andra orsaker. De kvalitetsförbättrande åtgärder som behöver utföras inom verksamheter varierar eftersom de är situationsanpassade beroende på hur verksamheten fungerar även om det finns mer övergripande gemensamma åtgärder.

Det som kommuniceras i form av exempelvis rapporter från data warehouse systemet behöver anses av verksamhetens aktörer som förståeligt och trovärdigt. Anledningen till det är att de framtagna beslutunderlagen behöver vara förståliga och trovärdiga för mottagaren av informationen. Om exempelvis det som kommuniceras i form av rapporter innehåller skräptecken bli det svårt för mottagaren att anse informationen som trovärdig och förståelig. Förbättras kvaliteten hos det kommunikativa budskapet, det vill säga om kommunikationskvaliteten förbättras, kommer datakvaliteten hos data warehouse systemet i slutändan också förbättras. Inom uppsatsen har det tagits fram riktlinjer för att kunna förbättra datakvaliteten hos data warehouse system med hjälp av kommunikationskvaliteten samt TQM. Riktlinjernas syfte är att förbättra datakvaliteten genom att förbättra kvaliteten hos det som kommuniceras inom företagets data warehouse system.

Det finns olika åtgärder som är situationsanpassade för att förbättra datakvaliteten med hjälp av kommunikationskvalitet. Ett exempel är att införa en möjlighet för mottagaren att få reda på vem som är sändaren av informationsinnehållet hos de framtagna rapporterna. Detta för att mottagaren bör ha möjlighet att kritisera och kontrollera den kommunikativa handlingen med sändaren, som i sin tur har möjlighet att försvara budskapet. Detta leder till att öka trovärdigheten hos den kommunikativa handlingen. Ett annat exempel är att införa inmatningskontroller hos källsystemen för att undvika att aktörer matar in skräptecken som sedan hamnar i data warehouse systemet. Detta leder till att mottagarens förståelse av det som kommuniceras förbättras.

The data warehouse system is something that has grown during the 1990s and has been implemented in many companies. The operative information system that a company has, can be integrated with a data warehouse system to build one version of the reality and take forward the decision basis. This means that a version of the reality creates a common picture that show how the company’s daily work occurs and constitutes the base of information for the created analysis reports from the data warehouse system. It is therefore important for a company that the reports have an acceptable data quality. This leads to that the data quality in the data warehouse system needs to hold an acceptable level of high quality. If data quality at the decision basis falls short, the company will not take the optimal decision for the company. Instead the company will take decision that normally would not have been taken.

To improve the data quality in the data warehouse system would therefore be central for the company. With help from a quality philosophy, like TQM, the company have support to improve the data quality since it makes it possible for wholeness about the quality to be taken. The reason to take a holistic perspective about the data quality is because lacking of the data quality not only depends on reasons in the data warehouse system, but also on other reasons. The measurement of the quality improvement which needs to perform in the company depends on the situation on how the company works even in the more overall actions.

The communication in form of for example reports from the data warehouse system needs to be understandable and trustworthy for the company’s actors. The reason is that the decision basis needs to be understandable and trustworthy for the receiver of the information. If for example the communication in form of reports contains junk characters it gets difficulty for the receiver of the information to consider if it is trustworthy and understandable. If the quality in the communication message is improving, videlicet that the communication quality improves, the data quality in the data warehouse will also improve in the end. In the thesis has guiding principles been created with the purpose to improve data quality in a data warehouse system with help of communication quality and TQM. Improving the quality in the communication, which is performed at the company’s data warehouse to improve the data quality, does this.

There are different measures that are depending on the situations to improve the data quality with help of communication quality. One example is to introduce a possibility for the receiver to get information about who the sender of the information content in the reports is. This is because the receiver needs to have the option to criticize and control the communication acts with the sender, which will have the possibility to defend the message. This leads to a more improved trustworthy in the communication act. Another example is to introduce input controls in the operative system to avoid the actors to feed junk characters that land in the data warehouse system. This leads to that the receivers understanding of the communication improves.

Clayton, Marlene. "The applicability of total quality management to the English higher education system and implications for the development of TQM theory." Thesis, Aston University, 1998. http://publications.aston.ac.uk/10716/.

Carnerud, Daniel. "Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining." Licentiate thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-27765.

Vid tidpunkten för framläggandet av avhandlingen var följande delarbeten opublicerade: delarbete B accepterat för publicering och delarbete C inskickat.

At the time of the licentiate defence the following papers were unpublished: paper B accepted for publication and paper C submitted.

Ho, Phu Van. "Total Quality Management Approach To The Information Systems Development Processes: An Empirical Study." Diss., Virginia Tech, 2011. http://hdl.handle.net/10919/28216.

Åslund, Anna. "Taking a system view on customer value creation." Doctoral thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-27573.

Vid tidpunkten för disputationen var följande delarbeten opublicerade: delarbete 6 accepterat för publicering och delarbete 7 inskickat.

At the time of the doctoral defence the following papers were unpublished: paper 6 accepted for publication and  paper 7 submitted.

Kostková, Adriana. "Návrh strategie jakosti u společnosti B-projekting,spol.s.r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221656.

Mogyoro, Maria, and Rebecka Eurenius. "Revideringen av den internationella kvalitetsstandarden : Studier ur aktörperspektiv." Thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-29039.

Roumeliotis, Maria, and Patrik Persson. "Kvalitet i bemanningsbranschen : En kvalitativ fallstudie om ISO-kvalitetsstandarder i bemanningsföretag." Thesis, Södertörns högskola, Institutionen för samhällsvetenskaper, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-36488.

LeRoy, Kathryn A. "Baldrige Education Criteria for Performance Excellence: perceptions of district personnel of implementation and impact on collective teacher efficacy." Texas A&M University, 2004. http://hdl.handle.net/1969.1/2709.

Glaser-Segura, Daniel A. (Daniel Armand). "The Influence of Interorganizational Trust, Individualism and Collectivism, and Superordinate Goal of JIT/TQM on Interorganizational Cooperation: An Exploratory Analysis of Institutions in Mexico." Thesis, University of North Texas, 1998. https://digital.library.unt.edu/ark:/67531/metadc278619/.

Seaton, Hugh Van. "The Financial Implications and Organizational Cultural Perceptions of Implementing a Performance Management System in a Government Enterprise." UNF Digital Commons, 2007. http://digitalcommons.unf.edu/etd/23.

Ryšková, Simona. "Jakost v rámci obchodního útvaru firmy." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2013. http://www.nusl.cz/ntk/nusl-223814.

Nascimento, Fabio Redin do. "AVALIAÇÃO INSTITUCIONAL DE IES: REFLEXÕES SOBRE COMPATIBILIDADE DE TRÊS MODELOS DE AUTO AVALIAÇÃO SINAES, FNQ e CAF." Universidade Federal de Santa Maria, 2013. http://repositorio.ufsm.br/handle/1/8277.

Zhang, Zigang. "Quality management for Chinese construction." Thesis, University of Salford, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366064.

Kandampully, Jaya Anand. "Total quality management through continuous improvement in service industries." Thesis, University of Exeter, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.294482.

Yiu, Chung. "Application of TQM in Hong Kong Government /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18836379.

Abohimed, Bader. "Identifying some management approaches to total quality management (TQM) within industrial organizations." Online version, 2001. http://www.uwstout.edu/lib/thesis/2001/2001abohimedb.pdf.

Dias, Maria da Conceicao Loureiro. "Quality management in higher education in Mozambique." Thesis, Bangor University, 1998. https://research.bangor.ac.uk/portal/en/theses/quality-management-in-higher-education-in-mozambique(8b6a2ab3-e3aa-43a4-9448-b9a975c89b7c).html.

Helper, Susan, and David Levine. "A Quality Policy for America." Annual Sponsors Meeting - Toronto, 1995. http://hdl.handle.net/1721.1/1795.

Xu, Qi. "The making of total quality management (TQM) : a supplementary examination." Thesis, Durham University, 1997. http://etheses.dur.ac.uk/980/.

Vidgen, Richard. "A multiple perspective approach to information system quality." Thesis, University of Salford, 1996. http://usir.salford.ac.uk/14779/.

Al-Raisi, Abdullah M. "The feasibility of introducing Total Quality Management into Oman Telecommunication Company (OMANTEL)." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/19257/.

Al-Zomany, Yasser M. A. "The acceptability of Total Quality Management in the Islamic culture of Yemen." Thesis, University of the West of England, Bristol, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.249413.

Nitek, Kevin W. "Americas [sic] automotive competitiveness and TQM." Online version, 1998. http://www.uwstout.edu/lib/thesis/1998/1998nitekk.pdf.

Ahmed, Syed Mahmood. "An integrated total quality management (TQM) model for the construction process." Diss., Georgia Institute of Technology, 1993. http://hdl.handle.net/1853/21543.

Ferndale, Clint, and n/a. "The true worth of TQM to Army - a model for TQM in the Australian Army : prophecy of fallacy?" University of Canberra. Management, 1990. http://erl.canberra.edu.au./public/adt-AUC20060710.104131.

Mistry, Virendra. "Motivation and quality management in academic library and information services." Thesis, University of Sheffield, 2001. http://etheses.whiterose.ac.uk/3500/.

Boloko, Titus Machuene. "An evaluation of total quality management in the chemical industry / Titus Machuene Boloko." Thesis, North-West University, 2009. http://hdl.handle.net/10394/4778.

Hájková, Marcela. "Zavedení účinného systému HACCP ve firmě Cutisin s.r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222204.

Doherty, William. "Assessment and self-assessment of total quality management in organisations using knowledge-based techniques." Thesis, Queen's University Belfast, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318764.

Johnston, Larry Wayne. "The TQM coordinator as change agent in implementing Total Quality Management." Thesis, Monterey, California. Naval Postgraduate School, 1989. http://hdl.handle.net/10945/27312.

Lourenço, Caio Marcelo. "Relacionamentos existentes entre a Total Quality Management (TQM) e Cultura Organizacional." Universidade de São Paulo, 2017. http://www.teses.usp.br/teses/disponiveis/18/18157/tde-08052017-113255/.

Kehoe, Dennis Frederick. "The parametric modelling of quality development within manufacturing organisations." Thesis, University of Liverpool, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.321145.

Ingelsson, Pernilla. "Creating a Quality Management Culture : Focusing on Values and Leadership." Doctoral thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-18315.

Robinson, Leigh A. "The introduction of quality management to Local Authority leisure services." Thesis, Loughborough University, 1999. https://dspace.lboro.ac.uk/2134/27625.

Rampa, SH. "A customised total quality management framework for schools." University of South Africa Press, 2010. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001183.

Cavallini, Alessandro Giorgio. "Lean Six Sigma as a Source of Competitive Advantage." Diss., CLICK HERE for online access, 2008. http://contentdm.lib.byu.edu/ETD/image/etd2656.pdf.

Joss, Richard. "An evaluation of total quality management projects in the National Health Service." Thesis, Brunel University, 1998. http://bura.brunel.ac.uk/handle/2438/1393.

Svensson, Magnus. "TQM-based self-assessment in educational organisations." Licentiate thesis, Luleå, 2002. http://epubl.luth.se/1402-1757/2002/12/index.html.

Yiu, Chung, and 姚忠. "Application of TQM in Hong Kong Government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268456.

Ma, Hok-hon Leonard. "Evaluation and implementation of service quality (TQM) in (Royal) Hong Kong Police /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18837001.

2024 Theses Doctoral

Statistically Efficient Methods for Computation-Aware Uncertainty Quantification and Rare-Event Optimization

He, Shengyi

The thesis covers two fundamental topics that are important across the disciplines of operations research, statistics and even more broadly, namely stochastic optimization and uncertainty quantification, with the common theme to address both statistical accuracy and computational constraints. Here, statistical accuracy encompasses the precision of estimated solutions in stochastic optimization, as well as the tightness or reliability of confidence intervals. Computational concerns arise from rare events or expensive models, necessitating efficient sampling methods or computation procedures. In the first half of this thesis, we study stochastic optimization that involves rare events, which arises in various contexts including risk-averse decision-making and training of machine learning models. Because of the presence of rare events, crude Monte Carlo methods can be prohibitively inefficient, as it takes a sample size reciprocal to the rare-event probability to obtain valid statistical information about the rare-event. To address this issue, we investigate the use of importance sampling (IS) to reduce the required sample size. IS is commonly used to handle rare events, and the idea is to sample from an alternative distribution that hits the rare event more frequently and adjusts the estimator with a likelihood ratio to retain unbiasedness. While IS has been long studied, most of its literature focuses on estimation problems and methodologies to obtain good IS in these contexts. Contrary to these studies, the first half of this thesis provides a systematic study on the efficient use of IS in stochastic optimization. In Chapter 2, we propose an adaptive procedure that converts an efficient IS for gradient estimation to an efficient IS procedure for stochastic optimization. Then, in Chapter 3, we provide an efficient IS for gradient estimation, which serves as the input for the procedure in Chapter 2. In the second half of this thesis, we study uncertainty quantification in the sense of constructing a confidence interval (CI) for target model quantities or prediction. We are interested in the setting of expensive black-box models, which means that we are confined to using a low number of model runs, and we also lack the ability to obtain auxiliary model information such as gradients. In this case, a classical method is batching, which divides data into a few batches and then constructs a CI based on the batched estimates. Another method is the recently proposed cheap bootstrap that is constructed on a few resamples in a similar manner as batching. These methods could save computation since they do not need an accurate variability estimator which requires sufficient model evaluations to obtain. Instead, they cancel out the variability when constructing pivotal statistics, and thus obtain asymptotically valid t-distribution-based CIs with only few batches or resamples. The second half of this thesis studies several theoretical aspects of these computation-aware CI construction methods. In Chapter 4, we study the statistical optimality on CI tightness among various computation-aware CIs. Then, in Chapter 5, we study the higher-order coverage errors of batching methods. Finally, Chapter 6 is a related investigation on the higher-order coverage and correction of distributionally robust optimization (DRO) as another CI construction tool, which assumes an amount of analytical information on the model but bears similarity to Chapter 5 in terms of analysis techniques.

• Operations research
• Stochastic processes--Mathematical models
• Mathematical optimization
• Bootstrap (Statistics)
• Sampling (Statistics)

More About This Work

• DOI Copy DOI to clipboard

• General Discussion

Trending Ideas for Dissertation Topics [2024]

The possible example of the Trending Dissertation Topics for 2024 could be connected with the analysis of the ethics of applying AI in the sphere of healthcare, the future of sustainable urban development, virtual reality in the context of education. That is why more and of supInitinteresting topics such as the implication of using block chain technology in supply chain management or the cultural impact that would come with space exploration and colonization also interest me. Our globalised, ever-evolving environment is ideal for research in so many different ways. Thus, I am eager to explore further the interest- ing issues related to the topics.

• Log in or register to post comments