business plan for marketing department

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• How to create a winning marketing plan, ...

How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine. Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

Related resources

How Asana drives impactful product launches in 3 steps

How Asana streamlines strategic planning with work management

Write better AI prompts: A 4-sentence framework

What is content marketing? A complete guide

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy. It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan , 9 marketing plan examples to inspire your growth strategy.

• Marketing plan v.s. business plan
• Types of marketing plans

Marketing plan FAQs

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure marketing plan performance

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates, creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could look for performance marketing agency to create a marketing plan that provides an overview of a company’s entire marketing strategy:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers. Complement your goals with website optimization tools (e.g., A/B testing speed with Nostra – check Nostra AI review to learn more) to further improve conversions.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s inbound marketing strategy :

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

1. Nonprofit marketing plan

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Social media marketing plan

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning.

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing plan

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing plan

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

Marketing plan vs. business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks. Additionally, incorporating a rank tracker can help monitor keyword performance and track the impact of your optimization efforts.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms. Leverage AI social media tools to automate and scale your content plan..

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement , improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

More marketing design guides and templates:

• Marketing Infographics: The Definitive Guide [Includes Infographic Templates]
• 20+ Business Pitch Deck Templates to Win New Clients and Investors
• 20+ White Paper Examples [Design Guide + White Paper Templates]
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Written by Jesse Sumrak | May 28, 2024

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Marketing is an often misunderstood profession. Peers often stereotype marketing with massive budgets, loosey-goosey timelines, haphazard tactics, high-profile influencers, and Snapchat filters. In reality, modern marketing plans are more complex and orchestrated than a Premier League-winning football team.

Businesses have big goals to hit and fine margins to walk—and they need realistic, yet imaginative, marketing plans to make it happen. Sure, bigger companies can spend all willy-nilly hiring Taylor Swift for a commercial op and dropping a quarter million on Facebook advertising, but small businesses and startups have to get downright strategic with every dollar they spend.

If your business is trying to stretch every penny, you’ve come to the right place. This article will show you how to create a marketing plan in 2024 that actually works with a down-to-earth budget. We’ve included step-by-step actions, outlines, examples, and more to give you everything you need to take an idea to the market with laser precision.

Table of Contents

What is a marketing plan?

How to create a marketing plan

Marketing plan template

Marketing plan example

Marketing Plan FAQs

What Is a Marketing Plan?

A marketing plan is a documented roadmap for how you plan to drive awareness, sales, signups, attendance, or other marketing initiatives. It outlines your KPIs, budget, and timeline, dictating everything from the critical milestones to the nitty-gritty to-do items.

Marketing plans come in all shapes and sizes. You could build an overarching marketing plan to document and guide your entire department’s annual goals and strategies for the upcoming year. Or you might create a marketing plan detailing the launch strategy for the brand-new product release coming out next quarter. Big plans can even include small plans, just like an adorable collection of Russian nesting dolls.

Plans can be short, long, fat, or thin—just remember what your plan is trying to accomplish. If you’re trying to pitch an idea to a team of venture capitalists or a local bank, you might need a chunky document with accompanying spreadsheets and financial figures. However, if you’re trying to communicate the plan to your marketing team leads, you’ll want to skip straight to the point with tactics, deadlines, and deliverables.

Regardless of your use case, the next section will give you the building blocks you need to create a marketing plan that works.

How to Create a Marketing Plan

This section will show you the 7-step process to creating a marketing plan. Plans are fluid and versatile, so we don’t recommend filling out one of these with pen and paper—get your eraser ready because a marketing plan is never perfect from the get-go.

Here’s an overview of the 7-step process:

• Establish Your Marketing Goal
• Identify Your Audience and Competitors
• Set Your Marketing Budget
• Determine Your Deadline(s)
• Pick Your Marketing Channels and Tactics
• Outline the To-Do List and Make Assignments
• Track Performance and Review Analytics

Don’t worry too much about making it all nice and pretty right now. Later, you can use our provided marketing outline to copy, paste, and format a more articulated version for widespread distribution. For now, just focus on hashing out each section and answering the thought-provoking questions.

1. Establish Your Marketing Goal

Define exactly what you’re trying to achieve. Do you want to drive more sales? How much? What about recurring customers? How many? Do you need to increase brand awareness? To whom and by how much?

Work out the details of what you want to accomplish, why, and how you’re going to measure it. Establish your KPIs early on to measure the success of your marketing campaign. You’ll refer to these numbers throughout the rest of your marketing plan, so get specific.

For example, how many website visitors you’re trying to drive will affect your marketing budget, deadlines, and tactics. And if you’re targeting a specific demographic, you may need to engage different marketing teams to use the appropriate channels and messaging.

Fine-tune your marketing goal so that you can communicate it simply in a single sentence. For example: “The goal is to drive 25,000 key decision-makers to the new product page by the end of October with a limited marketing budget of $75,000.”

2. Identify Your Audience and Competitors

Explain who this campaign is targeting. If you’ve already built out your buyer personas, you’ll just plug in the persona appropriate to this campaign. However, if this is your first time thinking long and hard about your target audience, really get to know the person you’re marketing to.

Depending on your product, industry, and market, you’ll want to know demographics like:

• Marital status

These details help you identify a broad audience, but you’ll want to narrow it down with psychographics.

Psychographics dig deeper . They cover your audience’s:

• Influencers
• Shopping behaviors

Demographics explain the “who,” while psychographics explain the “why.”

Think about if you were trying to sell a baseball glove. How you market that glove is going to be very different depending on the buyer. Are your messaging and channels targeting a college athlete, recreational youngster, mom, dad, or low-income family? It’s hard to know what to say and how to say it unless you know who you’re talking to.

Don’t just gloss over this section. Without a target audience, you’ll be blindly throwing darts at a board—sure, some plans might work out, but it’ll come down less to strategy and more to sheer luck. A target audience and replicable formula make your success a science and not a game of Russian roulette.

Once you’ve identified your audience, you need to figure out who’s also targeted the same people. Competition research is a way to understand who you are up against for eyeballs, SEO rankings, and influence, but it also can serve as an opportunity to fill gaps in our needs that your competitors are missing.

One easy way to do this is to look at comment sections or reviews of similar companies in your industry. Look for:

• Frequent complaints about product design.
• Consistent issues with customer service.
• Ads or branding language that falls flat.
• If the competitor hasn’t made a product their customers are asking for.

By identifying your competitor’s weaknesses or gaps their missing with their customers, you’ll have a treasure trove of marketing copy to use in order to differentiate your business from the pack.

3. Set Your Marketing Budget

Marketing plans need budget constraints. Without a cap, plans could hypothetically include:

• 60-second Super Bowl commercial
• Cristiano Ronaldo as a celebrity endorser
• Billboard advertisements along the entirety of Route 66

For most startups, that’s just not a possibility.

And it’s not where the magic happens. Powerful marketing plans turn tiny marketing budgets into impressive ROI. They prioritize the right channels, messaging, and tactics to stretch every dollar to the max.

Decide beforehand how much budget you’ll need to allocate to meet the goals you set in Step 1. When push comes to shove, you may need to throw additional money at the campaign later to get it across the finish line, but stay strong and do your best to create a marketing plan that works with the budget constraints.

Tight on budget but full on creativity? Check out our Small Business Marketing Guide: From Scratch to Success .

4. Determine Your Deadline(s)

Deadlines create the boundaries to your marketing campaign—you can’t have a plan without them. No deadlines mean there’s a never-ending period to achieve your objective, and it’s probably not a good idea to have a 20-year free pass to accomplish that sales goal you set.

Set your deadline. Be realistic, but also be ambitious. The faster you achieve this goal, the faster you can move on to the next one—and each progressive goal should be moving your business forward.

Establish the final deadline for achieving your primary KPI. Then, set the necessary milestones along the journey. For example, you might set milestones for launching different aspects of your campaign, such as hosting 4 webinars, publishing 10 supporting blog posts, or earning a callout in 2 prime news outlets.

Finally, set the start date for when you’ll need to get the ball rolling to meet your deadlines. Don’t assume it’s ASAP—you might have a few weeks to get your ducks in a row instead of immediately heading off into a chaotic marketing battle.

5. Pick Your Marketing Channels and Tactics

This is arguably the funnest part of creating a marketing plan. This is the step where you get to choose the channels, tactics, and deliverables. The right channels and tactics will vary depending on your audience and product or service, but here are the most popular ones to consider:

• Email Marketing: Email marketing is one of the tried-and-true tactics of the digital marketing world. It generates an average ROI of $40 for every $1 invested —you can’t get much more bang for your buck than that. (Check out our complete email masterclass to learn how to conquer this lucrative channel.)
• Social Media Marketing: Whether you’re running organic strategies or targeted paid campaigns , social media marketing is an excellent modern-day tactic for reaching consumers where they’re most comfortable: Instagram, Facebook, Snapchat, YouTube, or TikTok.
• PPC Marketing: Pay-per-click (PPC) marketing lets you run advertising campaigns on search engine pages and other websites across the internet. It’s a competitive way to get your content in front of the right eyeballs.
• Content Marketing: Content marketing paired with a solid search engine optimization (SEO) strategy is a long-term tactic that can drive organic traffic (read: free) to your website for years to come.

And do you know what all these channels have in common? They each give you the ability to monitor your results and track your progress to prove if a channel is worth your time and money. Unlike traditional outbound advertising and its estimated impressions and influence, you know exactly what you’re getting with these digital marketing strategies.

6. Outline the To-Do List and Make Assignments

Here’s where you get into the nitty-gritty of your marketing plan. Step 6 is where you’ll outline everything that needs to get done:

• Launch meeting
• Recurring meetings and syncs
• Creative assets
• Promotional channels
• Post-mortems

And that’s just the start. Outline everything that needs to happen to make your plan a reality. Once you know what needs to happen, it’s time to start making assignments. Someone needs to be responsible for every deliverable.

Here’s where you may run into roadblocks. You may discover that your creative team is overwhelmed and won’t be able to handle the creative requests until later, or you may find that other email campaigns or social media advertisements are the top priority.

If that’s the case, go back to Step 4 to revisit your timeline. Make adjustments to ensure there’s bandwidth available to make your marketing plan a reality.

7. Track Performance and Review Analytics

No marketing plan will go off without a hitch. That’s why you need your ear to the ground to understand what’s working. Through analytic tools, you can understand if your marketing plan’s target audience, messaging, or creative needs adjusting. Thankfully, most digital tactics allow you to do this on the fly.

Make sure you familiarize yourself with these basic marketing analytics tools:

• Facebook Ads Manager
• Google Analytics
• Google Search Console
• Semrush or Ahrefs for SEO

For more on analytics, read our marketing metrics guide .

Marketing Plan Template (Copy/Paste)

Marketing Plan Template: [Name of Project]

Marketing Plan Example (Filled Out)

Here’s a fake content marketing plan example for a fictitious shoe company.

Marketing Plan Template: [Project Zeus Running Collection]

Marketing Goal Drive $200,000 in sales for the new Zeus running collection within the first 4 months of launch day.

Target Audience The primary audience is 35 to 50-year-old male recreational runners who tend to run 30-40 miles a week at an average page of 8:00-10:00 minutes per mile. They’re not overly competitive, but they like to race 5K and 10K races occasionally throughout the year and are always trying to beat their personal best. Many have experienced mild injuries over the last few years that the Zeus Running Collection can help alleviate.

Marketing Budget We have a budget of $40,000 for the initial launch period. If we can prove out the Zeus Running Collection, we’ll allocate additional budget after the first 4 months.

• Launch Day: June 1
• Marketing Assets Ready to Go: May 28
• Pre-Launch Teaser: May 24
• Creative Assets Finished: May 21
• Product Beta Tester Reviews Submitted: May 10
• Written Content Creation Period: April 12 – May 7
• Enlist Beta Testers: April 12
• Project Kickoff Meeting: April 5

Marketing Tactics

• Social Media Marketing: Target runners on Instagram and Facebook with paid ads featuring our endorsed runner racing in the shoe.
• Email Marketing: Email existing customers with a 15% off discount code on the new Zeus Running Collection. Email prospects with a link to the product breakdown page with a code for free shipping.

Responsibilities and Assignments

• Lizzy K: Creative assets
• Mark B: Blog post announcement + product page
• Spencer S: Beta tester outreach
• Larry G: Email and social media marketing campaigns
• Carly M: Project manager

Do I need to write a marketing plan for everything?

As stated earlier, marketing plans can come in all shapes and sizes. But that doesn't mean you need one for every single Facebook ad or whitepaper your team creates. The best marketing plans serve as a source of truth for your team to reach a goal. Within the marketing plan, you should have enough wiggle room to adjust your strategy and tactics. Marketing is an art and science, so there are bound to be surprises once you start executing your plan.

How do I know if my marketing plan is a success?

One of the most common mistakes marketers make is creating a seemingly perfect marketing plan and then going off script as soon as there's a sign of trouble or distraction. Using the SMART goal method (specific, measurable, achievable, relevant, and time bound) is a simple way to ensure your marketing plan is applicable. Every marketing plan should be a success, whether you hit your goal or not, because you'll learn something new about your customer, tactics, and business throughout the process.

Who should make a marketing plan?

If you're reading this article, ideally you. A marketing manager or marketing team member typically writes marketing plans, but marketing strategy should start at an enterprise level. The more people understand the marketing plan for your business, the more you can work together (not in silos) to achieve a common goal. You'll see this happen in larger organizations where the marketing team works plan that the product or sales team have no idea about.

Plan It Out—Make It Happen

Every great campaign starts with an even better plan. Don’t leave your startup’s success up to chance—give it all the thought and attention you can.

With the right plan in place, you won’t be crossing your fingers on launch day or during the quarterly review. You’ll be sitting confidently, knowing that everything is running according to plan.

Need a high-level plan for your startup? We got you covered with our foundr+. Get access for $1. .

About Jesse Sumrak

Jesse Sumrak is a writing zealot focused on creating killer content. He’s spent almost a decade writing about startup, marketing, and entrepreneurship topics, having built and sold his own post-apocalyptic fitness bootstrapped business. A writer by day and a peak bagger by night (and early early morning), you can usually find Jesse preparing for the apocalypse on a precipitous peak somewhere in the Rocky Mountains of Colorado.

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How to Write a Marketing Plan

By Joe Weller | March 28, 2024

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A  marketing plan is a guide for achieving marketing initiatives on a set timeline. It includes analysis of a company's target audience, competitors, and market sector. Teams can build an organized strategy with that information to reach their goals.  

Inside this article you’ll find a detailed, step-by-step guide to writing a marketing plan, with a free, downloadable  marketing starter kit for beginners .

A  marketing plan includes analysis of the target audience, the competitors, and the market so that teams can determine the best strategy for achieving their goals. The plan’s length and detail depend on the company's size and the scope of the marketing project. A marketing plan is useful for all types of marketing, including digital, social media, new product, small business, B2C, and B2B. Follow the steps below to write a comprehensive marketing plan. 

1. Prepare for Success 

Before you begin writing your marketing plan, set yourself up for success by conducting thorough market research and assembling a team with diverse skills in marketing strategy, content creation, digital marketing, and data analysis. Be sure to consult all your team members as you progress through these steps. It might also be helpful to assign leaders to complete different sections of the plan, depending on their areas of expertise. For example, you might assign the market analysis section to a team member with strong analytical skills and experience in data analysis.  

2. Use a Marketing Plan Template

Download a free  marketing plan template  to ensure consistency and thoroughness in your final marketing plan.

For more template options, see this collection of  free marketing plan templates and examples.

3. Identify Your Target Customers

To identify target customers for your marketing plan, collect information about their location, demographics (such as age, gender, and income), interests, values, and purchasing behaviors. This knowledge enables you to focus your marketing goals and tactics to meet their specific needs and preferences.

A  customer persona is a fictional representation of your ideal customer that provides valuable insights for strategic decision-making. Use one of these  customer persona templates  to craft a detailed profile of your ideal customer.   

4. Conduct a SWOT Analysis

A SWOT analysis is an important part of any marketing plan, because it helps identify a company’s strengths, weaknesses, opportunities, and threats in relation to the market environment. To start, divide a page into four quadrants and label each as strengths, weaknesses, opportunities, and threats. Next, brainstorm with your team to fill in each section. Be as honest and specific as possible, considering factors such as market trends, competition, and your own resources and capabilities. This information will allow the team to capitalize on strengths, prepare for challenges, and make sound strategic decisions throughout the marketing plan. 

See this collection of  marketing plan SWOT analysis templates  for additional guidance.   

5. Conduct a Market Analysis 

A  market analysis is an assessment of a market's size, growth, trends, customer segments, and competitor dynamics. Include it in your marketing plan to provide critical insights for strategic decision-making, helping to tailor products to customer needs, differentiate from competitors, and identify new opportunities. 

To conduct a market analysis for your marketing plan, determine each of the following factors:    

• Market Size: This is the total potential sales that a particular product or service can achieve within a defined market. Determine the market size by estimating the number of potential buyers for a particular service and multiplying that by the estimated number of purchases over a specific timeframe. (Number of Target Customers) x (Number of Purchases in a Given Time) = Market Size Imagine your company sells wireless headphones, and you estimate that the average consumer purchases a new pair every two years. If your market includes 1 million target customers, and assuming each customer buys one pair of headphones every two years, the calculation for annual market size would be as follows: (1 million target customers) x (0.5 purchases per year) = 500,000 pairs of wireless headphones per year   
• Market Growth Rate:  This measures the change in a market’s size over a specific time period and is typically expressed as a percentage. To determine the market growth rate, use the following formula: [(Current Market Size − Previous Market Size​) ÷ Previous Market Size] × 100% = Growth Rate For example, if the market for wireless headphones was worth $1 billion last year and is worth $1.1 billion this year, the market growth rate would be as follows: [($1.1 Billion – $1 Billion) ÷  $1 Billion] x 100% = 10%  

Market Share:  This is the percentage of total sales in an industry generated by a particular company over a period of time. It provides a benchmark for assessing performance relative to competitors. Use this formula for calculating market share: (Company’s Revenue ÷ Total Industry Revenue) x 100% = Market Share  

Tip:  Keep in mind that the market size, share, and growth rate are all estimates. It’s impossible to be exact. To obtain the most accurate numbers, review the latest industry reports and seek insight from experts.  

• Market Demand:  This is the amount of a product or service a consumer is willing to purchase and how much they are willing to pay for it. To determine market demand in a market analysis, begin by conducting comprehensive research on consumer behavior, preferences, and purchasing patterns related to your product or service. Use tools such as surveys, SEO analytics, and interviews to gather data on potential customer interest and willingness to pay, and analyze competitor pricing and offerings.  
• Market Trends:  This is the growth or decline direction of a product or service’s price over a specific timeframe. To identify a market trend, monitor industry developments, consumer behavior, and technological advancements over time. Review industry reports and expert analyses to understand broader market movements and future projections. Summarize these observations and include them in your plan to highlight the direction in which the market is heading.        

Market Segments:  The broader market includes specific groups, categorized by shared characteristics. Generally, there are four types of market segments: geographic, demographic, psychographic, and behavioral. In your marketing plan, detail how you'll target each segment by adapting your strategies to their unique characteristics. This targeted approach ensures more effective engagement with each segment.   

• Competitor Analysis:  A competitor analysis involves examining your competitors’ strengths, weaknesses, market positioning, product offerings, and marketing strategies. Describe how you'll conduct a comprehensive evaluation of key competitors by analyzing their market share, pricing, distribution channels, and promotional tactics. For more guidance, try downloading this competitor analysis template. Use it to identify areas where your rivals succeed and why. Their strengths indicate areas for improvement, while their weaknesses indicate opportunities.  

6. List Your SMART Goals 

Include SMART goals in your marketing plan to ensure that objectives are specific, measurable, actionable, relevant, and time-bound, providing a clear direction for strategic actions and performance evaluation. Start by identifying key performance areas that align with your overall business strategy. Then, for each goal, apply the SMART framework. 

Here are two examples of SMART marketing goals:   

• By Q4 end, increase search results page (SERP) position from 14th to the top three for keywords pertaining to our brand and lead to more organic traffic. 
• Increase social media following, reach, and engagement by 25 percent in six months and 50 percent in one year.

Learn more about SMART goals and find a customizable  SMART goals worksheet  in this comprehensive  guide to writing SMART goals . 

7. Create a Marketing Strategy

A  marketing strategy is the plan for achieving your SMART goals.   

“A marketing plan should include strategic and tactical elements,” says Gayle Kalvert, Founder and CEO at  Creo Collective , a full-service marketing agency. “From a strategic standpoint, it is critical that the marketing plan aligns to the overall goals of the organization. Tactically, what initiatives will the marketing team execute, and why? Tactics with no strategy lead to spotty results and poor-quality leads.”

Use one of these  marketing strategy templates to get started. A successful marketing strategy will include the following elements: 

7a. Customer Buying Cycle

The  customer buying cycle is the path a potential customer follows from first having exposure to a product or service to becoming an advocate for it. Understanding this process allows marketers to effectively target communications and strategies at each stage in their marketing plan. 

Pro Tip: “Consider your persona’s buyer's journey and ensure marketing has a role at each stage of the journey, especially after the close,” says Kalvert. “That is when customers can become advocates, sources of referral, and great subjects for marketing content for future buyers.”

7b. Unique Selling Proposition

A  unique selling proposition (USP) is a specific benefit or advantage that sets your product or service apart from the competitors. By including a USP in a marketing plan, you help ensure that the team communicates why customers should choose your offering over others. 

For example, Google’s USP is its powerful and accurate search algorithm that delivers relevant search results faster and more efficiently than its competitors.

7c. Branding 

Branding is the development of a unique identity, image, and experience for a company. Marketers convey a brand through messaging, tone, logo, colors, and web design. The marketing strategy needs to align with the company’s brand in order to maintain consistency in messaging and experience, which ultimately builds customer trust.

7d. Marketing Mix A marketing mix refers to the set of actions that a company takes to promote its brand or product in the market, typically encapsulated by the four Ps: product, price, place, and promotion. Go through each of these steps when including the marketing mix in your strategy:  

• Product: Describe the product and the problem it solves for your target customers. What makes your product or service different from the competition? Why is it special? 
• Price: Explain how much your target customer is willing to pay for the product or service based on its real and perceived value. What do your competitors charge for a similar product? Will you run any seasonal promotions or discounts? 
• Place:  Describe where your product or service will be available for purchase by your target customers. Will you sell it online, through retail partners, or both? How will you manage logistics and supply chain to ensure your product is accessible to your target market?
• Promotion:  Detail the strategies you will use to communicate your product’s value to consumers. This includes advertising, public relations, social media marketing, email campaigns, sales promotions, and direct marketing tactics.    

7e. Channels 

Identify the specific mediums and platforms — or  channels — where you’ll share your message to your target audience. These should include distribution channels, communication channels, and engagement channels. 

As you list them, explain how they will be used to effectively reach and engage with your target audience. For example, if you’re marketing a new fitness app, one distribution channel would be a direct download from the App Store to reach fitness enthusiasts directly on their smartphones. An engagement channel could be an in-app community feature for users where they can share progress.

Here is a brief list of popular marketing channels:  

• Affiliate marketing
• Email marketing
• Social media
• Website marketing

7f. Tactics Tactics are the specific actions you will take to reach the goals outlined in your strategy. They cover everything from the creation and distribution of marketing materials to the scheduling of campaigns to the platforms used for advertising and engagement.  Detail the specific actions and tools you will use to execute your marketing strategy, along with timelines, responsibilities, and budget allocations for each activity. This includes specifying the exact steps for product promotion, customer engagement, content creation, digital marketing efforts, and any other methods chosen to reach and convert your target audience. “Equally as important as using data is to build in time and resources to be flexible,” says Kalvert. “The marketing landscape is evolving at such a rapid pace. Tactics that worked last year may not work this year. Be open to experimenting with new tactics and adjusting your approach based on feedback and results.”

8. Determine the Budget 

Start by estimating the costs associated with each tactic and channel outlined in your strategy, taking into account factors such as content creation, platform fees, and personnel costs. Next, prioritize spending based on the expected ROI for each tactic. Finally, document the budget in a clear, detailed format within your marketing plan, including an itemized list of costs for each tactic, total expenditure, and a contingency fund.

For more resources and help estimating marketing project costs, take a look at this collection of helpful free  marketing plan budget templates . 

9. Create a Calendar

Create a calendar to schedule and track deliverables. Include time for brainstorming, planning, executing, and analyzing results. List objectives, start dates, end dates, due dates, and responsible parties. Keep the calendar in a central location so that team members can easily access it.

10. List Marketing Tools and Technology

List any marketing tools or technologies your team will use to help achieve their goals. These can include email marketing software, blogging software, social media management software, or any other programs you plan to use.

11. Identify Metrics and KPIs

Identify the metrics for measuring and tracking your marketing goals. Metrics and KPIs eliminate ambiguity so that you can accurately measure progress. Select indicators that directly reflect the success of your marketing objectives, such as conversion rates, website traffic, lead generation, and customer acquisition costs.

12. Write an Executive Summary

Once you’ve completed all the sections in your marketing plan document, return to the first section to write the executive summary. Completing this section last ensures that you have a thorough understanding of all key elements before summarizing them. 

Concisely highlight the main objectives, target market, and key strategies of the plan, providing a snapshot of the market analysis and expected outcomes. Outline the budget, resources required, and the metrics for measuring success. This section serves as a compelling overview, enticing stakeholders to delve into the plan.

For more detailed information on executive summaries, see this guide to  writing an effective executive summary.  You can also download a helpful template from this collection of  free executive summary templates

Marketing Starter Kit for Beginners

Download Marketing Starter Kit for Beginners

Get everything you need for creating a marketing plan with this free, downloadable marketing plan starter kit. The kit includes an executive summary template, a customer persona worksheet, a SWOT analysis template, a competitor analysis template, a SMART goals worksheet, a marketing strategy template, and a calendar template with a budget tracker, all in one easy-to-download file.

In this kit, you’ll find the following:  

• An  executive summary template  for Microsoft Word to help you introduce the content of your marketing plan.    
• A  customer persona worksheet  for Microsoft Word to collect information about your ideal customer.  
• A  SWOT analysis template for Microsoft Word to guide strategic decision-making based on the company’s strengths, weaknesses, opportunities, and threats. 
• A  competitor analysis template  for Microsoft Word to help you compare and evaluate your competitors. 
• A  SMART goals worksheet  for Microsoft Word to ensure each marketing objective follows SMART guidelines. 
• A  marketing strategy template  for Microsoft Word to outline the plan for achieving your goals. 
• A  calendar template with budget tracker  for Excel where you can organize, track, and manage marketing deliverables and their costs. 
• A  marketing plan template for Microsoft Word  to ensure consistency and thoroughness in your final marketing plan.

Master Your Marketing Plan with Real-Time Work Management in Smartsheet

The best marketing teams know the importance of effective campaign management, consistent creative operations, and powerful event logistics -- and Smartsheet helps you deliver on all three so you can be more effective and achieve more. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.

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How to Write a Marketing Plan: A Comprehensive Guide [w/ Template]

Trying to market your business without a plan is a little like going on a road trip without GPS. You’ll end up somewhere, but it’s anyone’s guess where — and you might find yourself worse off than when you started.

Let’s not let that happen.

In this article, newly updated for 2023, we’ll give you all the information you need to write a marketing plan — plus a free template and planning worksheet you can use to help ensure that your business gets where it needs to go. We’ll be focusing on digital marketing, but the strategies and concepts can be expanded to encompass your entire marketing department.

9 Reasons You Need a Marketing Plan

For today’s marketers, creating an integrated marketing plan that includes paid digital marketing (PPC) , social media marketing, content marketing, email marketing, and SEO — all tenets of a strong inbound marketing strategy — is necessary in order to attract and convert new customers online.

Here are nine important benefits of creating a marketing plan:

• Goal Setting: A marketing plan will help your business define its marketing objectives and set measurable goals. It provides a clear roadmap of what you aim to achieve in terms of lead generation, sales, market share, brand awareness, customer acquisition, or other specific targets.
• Strategic Direction: A good marketing plan outlines the overall strategy and approach that your business will take to promote its products or services. It will help you identify your target audience, understand their needs and preferences, and develop strategies to effectively reach and engage them.
• Budgeting and Resource Allocation: A marketing plan assists in effectively allocating resources such as budget, personnel, and time. It will help your team prioritize marketing activities and distribute resources based on their importance and potential return on investment (ROI).
• Market Analysis: A marketing plan requires you to conduct thorough market research and analysis. This process will help you gain insights into the state of the market you’re in, including customer demographics, behavior, competitors, and industry trends.
• Competitive Advantage: When you create a marketing plan, you’ll define and leverage your unique selling proposition (USP) or competitive advantage. This will empower you to position your products or services effectively in the market and differentiate yourself from competitors, leading to a stronger market presence.
• Consistency and Integration: A marketing plan ensures consistency in branding, messaging, and customer experience across various marketing channels and touchpoints.
• Risk Mitigation: Developing a marketing plan will help your business anticipate potential risks and challenges in the market. By analyzing market conditions, competitive threats, and changing customer needs, you will be able to proactively develop strategies to mitigate risks and adapt to market dynamics.
• Measurement and Evaluation: A marketing plan establishes key performance indicators (KPIs) and metrics to measure the effectiveness of marketing initiatives. It provides a framework for tracking and evaluating marketing performance, enabling you to identify successful strategies, make data-driven decisions, and continuously improve your marketing efforts.
• Long-term Sustainability: A well-structured marketing plan paves the way to long-term growth and sustainability. It promotes a strategic mindset, encourages proactive marketing initiatives, and ensures that your business stays responsive to changing market conditions, customer demands, and emerging trends.

The steps you take today to create a functional and straight-forward marketing plan will lay the foundation for your year ahead, helping you to achieve measurable, quantifiable results.

Let’s take a look at how your marketing plan should be structured.

Marketing Plan Outline

Here are the 11 sections that should be in every digital marketing plan.

• Business Summary: Provide an overview of your business, including your headquarters, mission statement, and members of your marketing team.
• Executive Summary: Highlight key points of your marketing plan for easy reference.
• Business Goals: State what overarching business goals your marketing activities will support.
• Market Analysis : Provide information about the current state of the market as it pertains to your business. Include a SWOT analysis identifying your company’s strengths, weaknesses, opportunities, and threats.
• Competitive Analysis : List your main competitors, along with relevant information about their brands and positions in the marketplace.
• Target Market: Include detailed buyer’s personas that cover the types of buyers you will be marketing to.
• Unique Selling Proposition (USP): Explain what sets you apart from the competition in a way that leads your audience to choose you over the others.
• Marketing Initiatives: Identify the major marketing initiatives or projects you will focus on in order to support your business’ overarching goals.
• Marketing Channels: Explain what channels you will use to launch your marketing initiatives.
• Measurements and KPIs: Detail how you’ll be tracking the progression of your marketing plan.
• Budget: How much money will the business allocate to the year’s marketing activities?

How to Create a Marketing Plan

Now that you know what to include in your marketing plan, let’s dive into the step-by-step process of creating one.

1. Write your business summary

In theory, this should be the easiest step in creating your marketing plan. That’s because everything this section contains pulls from information many companies already have documented, including creative marketing ideas . However, it’s not uncommon to discover some gaps when the time comes to sit down and start writing. Here is what you should include in your business summary:

• Company name
• Headquarters
• Brief overview of what market category your company is in and what products or services you provide
• Mission statement
• Marketing team members

Pretty straightforward — unless your company lacks a mission statement. If that’s you, now is the time to create one. Start with your business overview. That might look something like this example for a fictional company:

“Eco Eats manufactures 100% biodegradable, compostable disposable plates, cutlery, cups, and straws.”

Next, ask “why?” What is the purpose of your business? What problem are you trying to solve? What’s your vision for the future?

Once you have your “why,” move on to your “how.” What concrete actions is your company taking to achieve your purpose?

Put the two together, and you have a mission statement. Here’s an example mission statement for Eco Eats:

“At Eco Eats, our mission is to empower food service organizations to reduce their carbon footprint and contribute to the stewardship of our environment by providing a cost-effective alternative to single-use plastics.”

Your mission statement might be a little longer or a little shorter, but you should strive to make it as simple and easy-to-understand as possible.

2. Do your market research

In order to write an effective marketing plan, you need to understand the climate of the market you’re operating in. This includes the size of the market — dollars spent, quantity of products sold, and overall number of customers or consumers — as well as any trends and conditions that are affecting the market, for better or for worse. Even if you’ve done this sort of research before, you’ll need to refresh it yearly for your marketing plan.

Along with this general information, the Market Analysis section of your plan should include an analysis of your company’s current status in the market. To get there, you’ll include what’s known as a SWOT analysis, detailing your business’ strengths, weaknesses, opportunities, and threats.

A SWOT analysis is a standard component of any business or marketing plan. The SWOT analysis will help you understand what differentiates you from your competition and how you should position yourself in the market. It will also help you develop your messaging and your unique selling proposition. Brutal honesty is imperative for a truly insightful SWOT. Use bullets and aim for 4-5 in each section. Limiting your lists will help you to focus on the most critical points and help retain focus.

In addition to completing a SWOT for your overall marketing plan, it’s helpful to do a SWOT analysis for the different segments within your marketing plan.

For example, as we will discuss further down in this piece, content marketing, social media, and SEO will all be important parts of your overall inbound marketing plan and would benefit from SWOTs of their own.

3. Research the competition

In order to determine the likelihood of success and define your marketing strategy, you need to understand the competition. In the world of digital marketing , there are a handful of strategies that can be useful when researching competitors. Using email and social media while surveying the content landscape will give you an immense amount of knowledge about your industry.

Here are some quick tips to help you understand who you’re up against:

• Subscribe to receive your competitors’ emails.
• Follow your competitors on Twitter, Facebook, LinkedIn, Instagram, and any other social media site where you can find them.
• Examine what content your competitors are creating — who it is aimed at, how often it’s produced, who is writing it, what the content topics are, etc.
• Use a tool like SpyFu to identify what keywords your competitors are ranking for organically and targeting with paid search advertising (PPC).

Here’s an example of some competitive research for our fictional company Eco Eats, showing the top performing paid search ads for a (real) company that produces plant-based food and beverage packaging. You can use research like this to inform your own paid search strategy.

It’s important to note that many companies have two different kinds of competitors: those you compete against for actual customers and digital marketing competitors. Digital marketing competitors are companies that target the same keywords and/or audience segments online. While you might not directly lose customers to these competitors, they can make it harder for you to meet your goals for website traffic, conversions, and online leads. Both types of competitors should be accounted for in the Competitive Analysis section of your marketing plan.

For more on digital marketing competitors, read up on Competitive Research in SEO from Moz .

4. Create buyer personas

When it comes to writing your digital marketing plan, creating buyer personas will help you understand:

• Who you are marketing to
• What their pain points are
• Where they spend time online
• And a number of other demographic traits

This information will help you personalize your marketing materials so they are targeted and highly relevant to your audience segments.

Remember: You aren’t trying to catch every fish in the sea. You’re only trying to catch the ones you want, the ones you are targeting because they have the strongest potential to turn into leads. Your net doesn’t need to be wide — it needs to be precise.

For more guidance on this step of creating your marketing plan, check out our guide to creating buyer personas .

5. Write your unique selling proposition (USP)

Now that you know all about the market, your competitors, and your buyers, it’s time to turn inward and create a USP. This section of your marketing plan defines what makes you different and better than your competition, and why your target audience should choose to buy from you. Knowing and communicating your USP is critical if you want to beat your competition and solidify your company’s value in the marketplace.

Like the rest of your marketing plan up to this point, your USP should be revisited at least once a year. What made you stand out when your business was founded may not hold the same value in today’s market.

For tips on formulating your USP, check out The Ultimate Guide to Finding Your Unique Selling Proposition .

6. Define your goals

If you’ve been following along since our marketing plan outline, you may have noticed that we skipped a few of the items on the list: the executive summary and the goals. That’s because, while the executive summary is the second section of your marketing plan, you can’t actually write it until you’ve created the rest of the plan. And it’s important to do the research steps we’ve already covered before you move on to setting goals.

Your goals should start with the high-level outcomes your business needs to achieve in order to support sustainable growth. In digital marketing terms, that usually means increasing online leads and/or sales by a certain percentage. You can then break those high-level goals down into sub-goals that will help ensure your overall success. For example, if you want to increase your leads, sub-goals might be:

• Increase website traffic by 50%
• Increase online conversion rate by 25%

Be sure not to confuse goals with tactics. If your goals are what you want to achieve (e.g. to increase traffic by 50%), your tactics are the steps you’ll take to reach your goals. Creating a content marketing calendar to rank organically for more high-value keywords is an example of a tactic that will help increase site traffic. Your tactical plan is the next step in writing your marketing plan.

7. Describe the initiatives and projects you’ll undertake to achieve your goals

We just gave one example of a tactical project you might include in your marketing plan — creating a content marketing calendar. To complete this step in writing your plan, you’ll examine each of your strategic goals and create your roadmap for how to get there. Other examples of digital marketing initiatives and projects that might be included in a marketing plan include:

• A website redesign to improve user experience (UX) and increase conversion rates
• A paid advertising (PPC) initiative to drive traffic, promote your content, and increase conversions
• An email lead nurture campaign to increase calls to your sales team

In your marketing plan, you should name each initiative or project along with a description of the steps you’ll take to complete it. Make sure to define what success looks like so your team has a clear destination in mind.

8. List your marketing channels

For each of your tactical projects or initiatives, provide information about where and how you’ll launch them. Some projects might have only one marketing channel associated with them — for example, email marketing. Others might have multiple channels. Examples of digital marketing channels include:

• Pages on your website
• Your website’s resource center
• Guest blogging
• Paid search advertising on Google, Bing, or other search engines
• Paid display advertising on Google’s display network
• YouTube videos and/or advertising
• Organic and/or paid social media

9. Create your plan for tracking, measuring, and reporting on success

Each of your marketing initiatives should be associated with measurable key performance indicators (KPIs) that you’ll track and report on in order to determine what’s working and what’s not. This is a critical component of your marketing plan. Here are some examples of KPIs you might want to report on:

• Email open rate, click rate, click-through rate, and response rate
• PPC cost per click, conversion rate, and leads and/or revenue generated
• Organic keyword rankings
• Website traffic by page
• Video engagement

When at all possible, set up full-funnel attribution for your initiatives so that you can track which interactions actually lead to increases in sales and revenue. In fact, even before you have implemented your strategy, you should be measuring to establish your baseline. What have you done in the past and what were the results? How can those strategies shift to improve ROI?

It’s important to note that you should plan on reporting on your KPIs at least monthly — and as often as weekly for rapidly changing metrics like PPC and email results. (It typically takes much longer for organic rankings to show results.) And don’t be afraid to change course based on what your reports tell you.

10. Set your budget

Beginning with your overall marketing budget, the next step in writing your marketing plan is to determine how much money to allocate to each marketing initiative and platform. Be sure you have enough available to achieve the results you want in each area. If you’re not sure what your marketing budget should be, you can benchmark against other businesses in your industry, or start from the very rough “rule of thumb” of spending 10% of your expected revenue on marketing — and then adjust for the realities of your business.

In general, your budget will depend on factors such as:

• Stage of development (start-ups may need to spend a higher percentage of their projected revenue on marketing than long-established businesses)
• Company revenue
• Overall expenses
• Brand awareness (the less people are aware, the more you’ll need to spend on marketing)
• Marketing goals and initiatives

Like your marketing plan as a whole, your budget should have some flexibility built into it in order to respond to what’s working throughout the year. For example, if your paid advertising campaigns are demonstrating strong, measurable increases in revenue, you’ll want to double down and increase your PPC budget accordingly. Or, on the other hand, you may realize that your budget for content marketing isn’t sufficient to get the results you want. You’ll either need to increase the budget or revise your content marketing strategy.

For more guidance, read our post on planning a marketing budget (with a handy template) .

11. Write your executive summary

Now that you’ve done all the hard work of researching and planning your marketing goals, initiatives, platforms, and budget, it’s time to sum it all up for easy reference. The executive summary is the second section of your marketing plan, and it is arguably one of the most important components.

That’s because the plan itself is a pretty lengthy document, and it’s going to be read by different people in different roles, from your CEO to your marketing agency partners to your investors, and so on. It’s important to give everyone an easy-to-understand overview to increase the chances that they’ll actually read the whole thing, and that they’ll understand the big picture when they do.

Your executive summary should be one or two pages long. Here’s what to include:

• Overview : Write a compelling introduction setting the stage for your marketing plan. Treat this section as a short, engaging narrative that tells the story of where your company stands, where it’s going in the next year, and what role marketing will play in that journey.
• Market Summary: Explain the main findings from your market analysis and competitive research.
• Customer Summary: List your different buyer persona types along with a summary of their buyer’s journey with respect to your company’s products and services. How do they become aware of the problems or pain points you solve? How do they go about researching solutions? How will you reach them, and why will they choose your brand over the competition?
• Budget Breakdown: Provide your overall marketing budget and a line-by-line breakdown by initiative.
• Goals and Strategies: Briefly summarize your marketing goals and the high-level strategies for achieving them.
• Conclusion: Wrap it up with a few sentences to encourage your audience to read the entire plan.

There is a lot that goes into creating a marketing plan. But when it’s done right, it will be the most valuable asset your marketing department has.

Download Our Free Marketing Plan Template

As we like to say at Vital, “Plan the work; work the plan.” To help get you started, we have included a marketing plan template so you can plan and track throughout the year.

At Vital we believe in digital marketing because we’ve seen the results first hand. It is how we market our business and how we market our clients’ businesses. If you would like help in developing your digital marketing plan, give us a shout .

Get The Marketing Plan Template

Fill out the form below to download this Word Document template so you can write the best marketing plan ever.

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Chris is well-known as a leader in cross-disciplinary digital marketing strategy and execution, with over a decade of expertise in content marketing, SEO, and online lead generation. As Vital’s Director of Digital Marketing, he sets the direction for the company’s culture and operations, in addition to driving client success for some of the fastest-growing B2B and higher education brands in the world. He has been a featured speaker at marketing conferences such as the UNH Digital Marketing Conference and New Hampshire UXPA , and he has shared his insights as a guest writer on some of the top marketing websites around, including HubSpot and Convince & Convert . He also writes about agency life on his highly-regarded blog, The Agency Arsenal .

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Create a Marketing Plan [+20 Free Templates]

Written by: Mahnoor Sheikh

In this article, you'll find a step-by-step guide on how to create a  marketing plan that will work for almost every kind of business. We've also included 20+ free marketing plan templates throughout the post to help you get started on the right foot.

Here's a short selection of 8 easy-to-edit marketing plan templates you can edit, share and download with Visme. View more below:

Want to skip the tutorial? Create your marketing plan right away with Visme. Use ready-made marketing plan templates , download them as a PDF or share online.

Better yet, use Visme's AI Document Generator to create a fully designed marketing plan that aligns with your content. Prompt the generator with what you’re looking for, choose one of the styles and let the AI do its magic. Afterward, you can customize and finalize as you wish.

Table of Contents

What is a marketing plan, types of marketing plans, 10 marketing plan templates to get you started, why your business needs a marketing plan, how to create a marketing plan, marketing plan examples, marketing plan faqs.

A marketing plan is a roadmap that helps you set goals, understand your target audience and optimize the impact of your marketing campaigns.

• There are several types of marketing plans depending on the objective. Some examples include social media marketing, influencer marketing, video marketing, and email marketing.
• Your business needs a marketing plan to understand your business, align marketing goals with business goals, ensure everyone is on the same page, stay focused on what’s important and make better decisions.
• Learn how to develop a marketing plan in 7 steps, starting with the executive summary and ending with a digital document ready to share with a live Visme link.
• Discover 20 ready-to-use templates for different marketing plan types and get started straight away.

In simple words, it helps you get a clearer view of the what, why and how of all your marketing activities.

A good marketing plan also helps you communicate the “big” strategy and the different tactics involved to your marketing team . Last but not least, it lets you track the success of your campaigns.

A marketing plan should ideally include:

• Your long-term and short-term marketing goals
• A description of your target audience or buyer persona
• One or more high-level marketing strategies and tactics

Take a look at this one-page marketing plan template as an example.

Create your Marketing Plan with this easy-to-edit template! Edit and Download

If your plan is more detailed, you can also consider including:

• An overview of the current market situation
• Key performance indicators (KPIs)
• Any budget or financial considerations
• An execution timeline or roadmap

A marketing plan is usually presented as a PDF document, but you can also whip up a more creative version of it. For example, you can create an infographic , presentation and even an interactive web page to share your plan.

Or you can create a single-page marketing plan similar to the one above.

Scroll down to the end of this post to access seven full marketing plan templates.

Marketing Plan vs. Business Plan

Marketing plans and business plans are both essential pieces of business strategy, but their purpose is different. The terms are often used interchangeably or together: marketing business plan. But each plan is different and here's what sets them apart.

Business plans cover a business's overall strategy, from the branding strategy to the company-wide marketing strategies. A marketing plan solely concentrates on a specific marketing strategy or a branch of the overall department.

For example, one marketing plan can be for digital marketing strategies, while another can be for billboards. Likewise, a marketing plan can be for a single campaign, covering all marketing channels.

Marketing Strategy vs. Marketing Plan

A marketing strategy and a marketing plan are key pieces in the company’s marketing puzzle. However, they serve different purposes.

A marketing strategy is the overall framework guiding a company's marketing efforts. It outlines how your organization will position itself in the market, target ideal customers, and create value for them. A marketing strategy is often long-term and forms the foundation for all your marketing activities.

A marketing plan is a detailed roadmap for organizing, executing and tracking your marketing strategy within a specific timeframe. It provides a step-by-step guide for achieving specific objectives, such as increasing sales, improving brand awareness, or entering new markets.

Simply put, a marketing plan translates your strategy into actionable steps with timelines for implementation and metrics for measuring success.

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Just as there are several types of marketing strategies, there are numerous types of marketing plans. Let’s take a look at some of them.

Quarterly or Annual Marketing Plan

Quarterly and annual marketing plans are high-level plans for all the marketing activities that will happen in the next quarter or year. From this overarching plan, your team will create smaller, more detailed plans according to specific strategies. These could be daily, weekly or monthly marketing plans.

Social Media Marketing Plan

Social media marketing plans highlight the goal and objective of a brand’s activities on social media that are geared toward marketing. This plan includes campaign information, repurposing guidelines across social media channels and who’s in the social media team.

Content Marketing Plan

A content marketing plan outlines all the content pillars for the brand and what content types need to be created for each pillar. Any content marketing strategies planned out for the brand’s content are detailed in the plan, along with a roadmap and goals.

New Product Launch Plan

In a new product launch plan, the pages lay out all the steps toward a successful launch. Separated into pre-launch, launch and post-launch, the different teams will know what they need to do to complete the plan’s objectives.

Growth Marketing Plan

Growth marketing plans are specifically geared toward brand growth. This plan document lays out all the strategies to undertake in order to grow the brand name online, locally or some other way.

Influencer Marketing

Influencer marketing plans concentrate on outlining all steps to implement an influencer strategy. Sections include the list of potential or chosen influencers and what will be asked and expected of them to reach the plan’s goals.

Market Penetration Marketing Plan

A market penetration marketing plan highlights all the activities involved in marketing existing products to existing customers.

This marketing strategy is considered the most popular in business models. Some examples include discounts on favorite products or new features and updates.

Market Development Marketing Plan

In market development plans, existing products are marketed to new customers and niches. These strategies focus on business objectives like developing distribution channels and increasing brand awareness.

Product/Service Development Marketing Plan

Product development plans outline the activities dealing with marketing new products to existing customers. These marketing plans include examples such as product launches and market insertion plans.

Diversification Marketing Plan

In diversification, marketing plans focus on strategies to launch and promote new products or services to new markets and customers. These marketing plans are on the ambitious side.

Need help putting together a full marketing plan?

Here is our handpicked collection of 10 marketing plan templates for various types of businesses.

Pick the one that best fits your industry and start customizing it in the Visme editor right away. Replace the colors, fonts, text, images, icons and more with a few clicks. Use the dynamic fields option to edit repeating content across slides and create more efficient templates for your team with custom dynamic fields.

You can also tap into a free library of stock photos and add animated characters, illustrations and gestures for advanced customization.

If you’re still on the fence about using Visme for your marketing plans, look at what one of our users has to say:

“I feel that for anyone who wants to improve efficiency and effectiveness at the workplace, VISME gives you the extra edge to take things forward.

It's an apt tool for quickly converting your thought process into a unique communication.” - Autumn | Finance Manager

1. Real Estate Marketing Plan Template

This tailored marketing plan template is perfect for all kinds of real estate and property businesses, complete with a professional “About” section and SWOT analysis.

It has a modern feel to it with a clean layout and corporate color scheme. You can easily switch it out for your own brand colors if you want.

2. Social Media Marketing Plan Template

A good social media strategy needs a marketing plan of its own, which is why this template is a must-have for any business trying to win at this game.

Customize this social media marketing plan template to lay out your goals for the next year or quarter, and outline the key points of your strategy for each social channel.

Add a dose of interactivity by creating a clickable menu or building an interactive table of contents. Interactive plans make a positive impression on team members and stakeholders, improving work satisfaction and productivity.

3. Digital Marketing Plan Template

Create your Marketing Plan with this easy-to-edit template. Edit and Download

Create an actionable marketing plan covering your digital channels with this detailed template.

This digital marketing plan has a classy design and layout, and features key headings like an executive summary, a SWOT analysis, key performance indicators and even a nice table of contents.

4. Product Marketing Plan Template

Creating an effective product marketing plan requires in-depth research of your target market, company strengths and weaknesses, as well as an effective marketing plan design.

This product marketing plan template covers all those basics, along with a detailed budget planner that you can edit with your own financial data.

5. Personal Marketing Plan Template

Hiring someone to help build a powerful personal brand?

This personal marketing plan example is perfect for that purpose. It’s a simple, three-page document with a professional resume detailing skills and experience, followed by a goals page.

6. Marketing Plan Presentation Template

This marketing plan presentation template is a great way to share your marketing goals, SWOT, strategy, timeline, deliverables and more with your team and the management.

You can easily get the slides printed later and share the copies with your team. Edit this marketing plan presentation online in Visme and create a slideshow that's powerful and effective.

7. Retail Marketing Plan Presentation Template

Here is another marketing plan presentation template you can use. This presentation template is especially relevant and useful if you're in the retail business.

Customize this marketing plan template online and download it in PDF or PowerPoint format, or save the slides separately in image format. You can also present this presentation online using a link — no downloads needed!

8. Restaurant Marketing Plan Template

Designing a marketing plan doesn’t have to be daunting. With this template, you can create a comprehensive marketing plan for your food business, whether it’s a small cafe, a big fancy restaurant or a fast food joint.

This marketing plan example features stock photos of food that you can replace with your own. Additionally, you can edit any images with the AI Edit Tools to remove backgrounds or unwanted objects or upscale/unblur less than perfect photos.

This template also has a versatile design that can be tailored to your own brand style and even an entirely different industry.

9. Content Marketing Plan Template

Content is a key element of inbound marketing. This content marketing plan template is carefully designed to match the needs of SaaS and other businesses that want to focus on taking their content strategy to the next level.

If your marketing goals are to drive traffic, generate leads and grow sales through publishing insightful content , this marketing plan will help you organize your editorial calendar.

Take advantage of the fact that you’re already logged in to Visme, and use the resources at your disposal to execute a content marketing plan.

Design blog graphics, infographic visuals, social media content and videos right inside your Visme editor. Share and schedule posts to social media directly from the integrated social media calendar .

10. Marketing Plan Infographic Template

If you're not looking to create a detailed or formal document with several pages, this to-the-point marketing plan infographic template is a great pick.

It's a quick way to share the marketing plan for a one-off project and contains all the necessary details.

I’ve already mentioned how a marketing plan can help you better understand your company’s marketing goals and how to achieve them, but that’s not where the benefits end.

A well-researched marketing plan can help you:

• Understand your business. Conducting thorough research on current market conditions and where your company stands can help you identify the strengths and weaknesses of your business, as well as new opportunities.
• Align marketing goals with business goals. Without a plan, it can be easy to lose your sense of direction. A marketing plan helps you ensure that your marketing goals are aligned with the vision, mission statement and goals of your business.
• Ensure everyone is on the same page. Having a working document of your marketing makes it easier for not just your team, but also the entire company to work together towards a common goal.
• Stay focused on what’s important. A marketing plan is a constant reminder of your goals and strategies, which keeps you from getting sidetracked.
• Make better decisions. Planning ahead of time can prevent you from making hasty decisions when difficult situations arise.

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There’s no one way of creating a marketing plan, but there are some key components that should go inside a winning one. Follow the steps below to create an effective marketing plan.

1. Start with an executive summary.

The executive summary usually goes at the beginning of your marketing plan. It’s basically a short summary or brief overview of your company and the key takeaways from the entire marketing plan.

Here’s an executive summary template you can edit and use for your own business.

The template above is a great example of an executive summary that highlights the key function of a business and the purpose of its marketing plan.

You can also include company achievements and future plans for your business in your summary.

Remember, your executive summary should be concise and to the point. Instead of boring your readers to sleep, it should grab their attention and get them excited about the rest of the plan.

2. State your company’s mission, vision and values.

Before you dive into all the marketing stuff, it’s a good idea to revisit your company’s values, vision and mission. This helps put all the information inside your marketing plan into perspective.

It answers the question of why you’re doing what you’re doing.

Here’s a neat mission, vision and values template to edit and use.

For anyone who reads your marketing plan, this section is important to educate them about the ultimate aim of your business so they can make better sense of your marketing goals, activities and future plans.

3. Identify the market and competition.

The next step is to build a marketing plan is back it up with solid research.

This is often achieved by analyzing your current market situation with a market analysis , by studying your competition and most importantly, looking into your own company’s strengths and weaknesses.

Here’s a market share template that can help you visualize that information and share it with your colleagues and stakeholders.

You can customize this template according to your own brand colors and input your own information. Use it on its own as part of a marketing plan or in a report or presentation .

Here’s another cool design to help you present your market research. Use this SWOT analysis template to highlight your company’s strengths, weaknesses, opportunities and threats.

Instead of adding a boring table that no one wants to read, use a well-designed SWOT like the one above to draw attention to your research.

Here's another worksheet-style SWOT analysis template that you can print out and fill, or edit using Visme before adding to your marketing plan document or presentation.

You can also conduct a SWOT analysis of your competitors, which takes us to another key component of your market research — the competitor analysis .

Studying your competition is crucial to the success of your business. You need to know what they’re doing, what’s working for them and how you can do it better.

Here are a few things to research about your competitors:

• Their marketing and leadership team
• Their growth and financials
• Their best-selling products or services
• Their top-performing blog posts (use a tool like Ahrefs or SiteChecker to do this)
• Their video marketing strategy
• Their social media marketing strategy

Here's a competitive analysis template you can use and add to your marketing plan.

A template like the one above can help you organize and visualize important information about your competitors. In turn, this can help you identify opportunities and set goals.

4. Define your target customer.

Differentiating the target audience and the target market will help you better understand the position of your business within the market. Therefore, it’s important to identify who your buyer or ideal customer is so you can create more informed and tailored marketing strategies.

Naturally, the target customer for every business is different. But the goal is the same — to increase customer awareness.

You may also have more than one kind of customer. For example, a clothing store could be making products for both teens and older women at the same time.

Check out this target audience template to visualize your various customer segments. Use it to better understand your potential customers' attitudes and habits.

You can edit this template and use it as part of your marketing plan layout or presentation. It’s a great way to present the different types of your audience in a way that’s easy to understand.

The pie chart helps identify which chunk makes the bigger part of your customer base so you can focus most of your marketing efforts in that area.

If you’re looking for a more creative approach, take a look at the buyer persona template below.

This infographic template is a fun way to visualize your buyer’s demographic details, habits and goals, i.e.,  whether they're interested in online learning options like digital marketing courses or if they prefer in-person.

Another cool way to create a customer persona is to design it like a resume . This is useful for adding more information in one page without cluttering up the design.

Here’s a resume-style customer persona template you can edit.

This type of buyer persona design makes use of icons and data widgets , like progress bars.

In the end, the goal of creating a buyer persona is to better organize and understand key information about your customer. Use the template that works best for your business.

5. Outline your marketing goals.

In this part of the marketing plan, you need to specify what you aim to achieve.

Outline your marketing goals and objectives, and make sure you use actual numbers instead of writing vague statements.

For example, if your goal is to increase website traffic , mention the exact target so you can track to see if you achieved it or not.

Here’s a marketing goals template you can use as part of your marketing plan.

Remember to create SMART goals for your marketing plan and strategy. SMART goals are Specific, Measurable, Attainable, Relevant and Time-Bound.

In the template above, notice how the target is defined as a percentage. You can also add a deadline to your marketing goal to make it time-bound.

If you want to share your marketing goals in an infographic format, here’s another template you can edit and use for your own company.

The template above is a more detailed goals infographic with three different phases, which makes it ideal for SaaS companies and mobile apps.

6. Present your marketing strategy.

Now comes the good stuff. In this step, write down one or more marketing strategies and the tactics to execute for each one. Make sure you include:

• How to do it
• The channels to use

This is best presented visually so the entire team can understand each step. You can divide your activities into stages, and present them using a marketing strategy template like the one below.

Another way to present your marketing strategy is by attaching deadlines to it. This can be easily done using a timeline or a Gantt chart .

Another way to present your marketing strategy is with the help of a roadmap. A roadmap outlines the tactics involved in your overall marketing strategy, and can be designed to look similar to a Gantt chart.

Here's a marketing roadmap template you can use for your own business.

If you want to do things differently, you can also use an infographic to visualize your marketing strategy.

An infographic is eye-catching and can be added to any of your presentations and reports. You can even share it on its own with your marketing team or other colleagues.

Here’s a marketing infographic template that divides your execution strategy into four phases.

Customize this template and make it your own! Edit and Download

Another way to visualize your marketing strategy is with the help of a mind map. Mind maps are great for providing your team with an overview of the different elements that are involved in your marketing strategy.

Here's a mind map template that shows how this can be done for a Twitter content marketing strategy.

You can easily build mind maps using our mind map maker .

Keep in mind that your marketing strategy should be actionable and detailed. Explain each step clearly and don’t leave out any information just for the sake of design.

7. Define your marketing budget.

Last but not least, detail your marketing budget considerations in your marketing plan.

This is important so you don’t lose sight of the financial aspect of things during execution and implementation. After all, marketing is costly and there are tons of hidden expenses involved.  You need a budget template to lay out your financial projections.

Here’s an editable marketing budget template you can use.

Including a detailed marketing budget also helps in hiring the right staff and choosing between paid resources so you don’t exceed a certain amount.

You’re probably wondering: What does a marketing plan look like? In this section, we’ll share 5 real-life examples of marketing plans from companies.

1. Visit Baton Rouge

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This marketing plan is an example of how to create a well-structured and eye-catching marketing plan. The plan has a sophisticated design adorned with captivating images and a rich blend of bright colors.

The proposed marketing plan starts with a situational analysis and review of the previous year. The following pages take a deep dive into key sections, like

• SWOT analysis
• Target Audience
• Overall goals
• Different marketing strategies

Each of the different marketing strategies has individual goals, strategies and detailed plans of action. Additionally, the plan features a comprehensive event calendar and evaluation criteria. This makes it easier for the marketing team to stay organized, implement and track progress.

2. Safe Haven Family Shelter

If you're looking for a template for a marketing plan that will be presented to internal stakeholders at all levels of your organization, this is a perfect example. Although created by a non-profit, it can be adapted for startups and growing businesses.

This comprehensive plan includes everything you need to get started, from SMART marketing goals and deadlines to action steps, long-term objectives, target audiences, core marketing messages and metrics.

This marketing plan example follows a simple format. The content is mostly presented in a list and tabular format, making it well-organized and easy to scan. Readers quickly grasp the organization's strategic direction for its upcoming marketing initiatives.

3. University of Illinois

This detailed marketing plan example is encased in a document format with a bold, eye-catching design. The stunning image and energetic orange color on the cover page immediately grab attention and communicate the brand's dynamic personality. This comprehensive market plan example from the University of Illinois has three key sections.

• Section I provides context on population definitions, admissions funnel stages and core knowledge of the students informing their strategy.
• Section II captures upcoming market research efforts that will inform future strategy.
• Section III takes a deep dive into their strategic plan. This includes objectives, detailed marketing programs to achieve those objectives, and success metrics.

We love that the plan effectively dissects the high-level components of its overall strategy and pairs them with concrete, actionable marketing tactics. Another standout feature is that the pages are filled with compelling visuals, engaging copy and informative graphs and maps that convey their strategic vision and roadmap for marketing efforts.

4. Wright County Economic Development

One of the standout features of the plan is its ease of readability. The sections are clearly organized, allowing readers to quickly scan and identify the most relevant information. It contains key sections, including partners, goals and marketing initiatives—attraction, retention and community relations.

Additionally, the plan offers a thorough breakdown of projected costs per marketing initiative, a crucial detail for upper-level management and stakeholders. This feature makes it easier for decision-makers to understand the financial implications of the proposed plan and allocate resources accordingly.

Overall, Wright County Economic Development's plan serves as a valuable example for marketers looking to develop a practical and effective marketing plan.

5. Visit Oxnard

Being a leisure and lifestyle business, Visit Oxnard infuses captivating designs and vibrant photos that showcase the beauty and excitement of landscapes, landmarks, adventure and resorts. Their innovative plan puts a spin on traditional tourism marketing by focusing on the business side of travel.

This marketing plan example begins with a marketing plan overview, company overview, mission, and goals. Then it dives deeper into the framework and approach the company will take to continue on a positive path forward to economic recovery and growth. Other key sections highlighted in the plan include

• Market Research and Findings
• Customer Personas
• Diverse Offerings
• Earned Media
• Owned Media
• Industry Relations and more

This approach by Visit Oxnard demonstrates how creating actionable marketing plans can help forward-thinking companies capitalize on untapped opportunities.

Still not convinced about the use of marketing plans for your business? Here are some frequently asked questions that can help you make a final decision.

Q. What Is a Marketing Plan Template?

A marketing plan template is a customizable document with placeholder content that can help you get started quickly. Creating a marketing plan from scratch takes too much time. Using a template not only sets up you for faster designing but it also inspires creativity.

Beautiful internal communications inspire delight in coworkers, making it more enjoyable to check off lists and follow processes. Marketing plans on plain white documents just get lost in email threads. Visme marketing plan templates are the solution.

Q. What Is an Executive Summary in a Marketing Plan?

The executive summary in a marketing plan is a superpowered table of contents. In an executive summary page or slide, you share the notable points to be discussed in the subsequent content of the plan in question. An executive summary is comparable to the Quick Read section at the top of our articles.

Q. What Is a Top-Down Marketing Strategy?

A top-down marketing strategy is a traditional strategy with a broad target and brand messaging. Think of the marketing funnel and how at the top it’s wide open. Top down marketing strategies work up there, catching as many people as possible with a message that appeals to a wide audience.

Q. What Is a Bottom-Up Marketing Strategy?

A bottom-up marketing strategy is a targeted strategy for a product or service that meets the needs of a specific audience. Bottom-up marketing strategies are more common in small businesses and startups that don’t yet have large audiences.

Q. What Are the 4 C’s of a Marketing Plan?

The 4C’s of marketing are:

• Customer: The most important factor in a marketing strategy. It’s essential to know what the customer needs and wants.
• Cost: Includes all expenses related to marketing and selling products and services for the company.
• Convenience: The customer shopping experience must be as simple as possible for the client.
• Communication: Includes all interactions between the brand and the consumer. Brand touchpoints are excellent communication opportunities.

These four are called the "marketing mix. Another marketing mix you should know is the 4 Ps or the Four Principles of Marketing .

Q. What Makes a Good Marketing Plan?

For a marketing plan to be good, it doesn’t take much. But for a marketing plan to be great, make sure you check off this checklist:

• Develop targeting and positioning assessments for the strategy and give clear guidance in the marketing plan as to how the messaging will be targeted in marketing copy.
• Share clear promotional tactics per channel, touchpoint or activity. Explain how to repurpose marketing content with intent and tailor promotions to their destination.
• Include a scope assessment and a simple scope management plan for the marketing strategies in the marketing plan.
• Keep the marketing plan document alive by updating and referencing it during the strategy’s lifecycle. Be ready for pivots and changes in the scope.
• Turn your marketing plan into an online digital experience that no one needs to download, print or keep in storage. Visme has an endless array of features to help you create the most engaging business communication.

Q. What Is the Most Important Part of a Marketing Plan?

The most important part of a marketing plan is the targeted consumer, specifically their needs and wants. The entirety of your marketing plan serves the purpose of how your company will use marketing strategies to sell solutions to the customer.

Q. How Can I Make a Marketing Plan With My Team?

With Visme, you can create marketing plans collaboratively in a number of ways. Brainstorm and strategize the plan together in the infinite whiteboard and then design together in the editor. The Visme whiteboard can have multiple pages to control brainstorming iterations and organize meeting results.

Invite members to the whiteboard or workspace by clicking the person+ icon on the top right. They’ll need to have their own Visme account to access the editor or whiteboard you’re inviting them to.

You can also use the workflow feature to assign entire projects or specific tasks to different team members and work on a project together. Keep track of what’s being worked on, leave feedback comments and support each other through the process.

Q. Marketing Strategy vs. Marketing Plan: What’s the Difference?

A marketing strategy is a document or plan that outlines how your organization will deal with market positioning, ICPs and other strategic aspects of a marketing scheme. They can be long- or short-term strategies that form the foundation of all marketing activities.

Marketing plans, on the other hand, are detailed roadmaps that organize how to execute and track a marketing strategy. They provide a guide to achieving the outlined objectives. Marketing plans turn your strategy into an actionable, step-by-step timeline and a foundation for measuring success.

Create a Winning Marketing Plan for Your Business

For most businesses, operating without a solid marketing plan results in ineffective campaigns, reduced ROI and unexpected costs. And nobody wants that.

A custom marketing plan helps you align your marketing objectives and activities with your overall business goals and brings entire teams together on the same page.

Ready to create a professional marketing plan of your own? Get started from scratch or choose one of our marketing plan templates today.

Create effective marketing plans that makes you stand out using Visme

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About the Author

Mahnoor Sheikh is the content marketing manager at Visme. She has years of experience in content strategy and execution, SEO copywriting and graphic design. She is also the founder of MASH Content and is passionate about tea, kittens and traveling with her husband. Get in touch with her on LinkedIn .

• Digital Marketing Strategy and Planning
• Content Marketing
• Digital Experience Management (Desktop/mobile website)
• Email Marketing
• Google Analytics
• Marketing Campaign Planning
• Search Engine Optimisation (SEO)
• Social Media Marketing
• Agency growth
• Business-to-Business
• Charity and Not-for-profit
• E-commerce / Retail
• Managing Digital Teams
• Managing Digital Branding
• Managing Digital Transformation
• Managing Lifecycle Marketing
• Managing International Marketing
• Startup and Small Businesses

How to structure an effective marketing plan in 15 sections

Using the RACE OSA process to structure a marketing plan

A marketing plan is an essential tool to compete and grow your business since it gives focus to your marketing activities by setting realistic, achievable priorities within your budget.

It simply defines what you want to gain from your investment in marketing and how you will achieve these goals through selecting the best marketing strategies and channels to acquire and retain customers.

A typical definition of a marketing plan used by traditional marketers is:

" A marketing plan is a strategic document that specifies your organization’s target markets, marketing objectives, programs, and activities to achieve them, expected timescales, resources to be utilized, according to defined budgets, and how success will be measured ".

This is logical and simple and that's what we need to achieve through the structure of an effective marketing plan. However, for today's marketing where digital marketing channels are so important we need a marketing plan and template structure that are fit for purpose. That's why we developed the RACE Growth System since it details the communications activities that need to be used for success.

In this post, I will explain RACE OSA, a practical three-part marketing plan structure particularly suitable for small and medium businesses to rapidly develop comprehensive marketing plans. OSA stands for:

Opportunity > Structure > Action. 

For each of these 3 parts, I will summarize what you need to include and why. There are 5 steps in each part giving 15 sections in all. This is simple enough to make it quick and easy, but detailed enough to work in the real world.

You can download our Free marketing plan template based on this 15-step OSA structure!

Free marketing plan template

Our popular marketing planning template is structured across the Smart Insights RACE OSA Framework. Join Smart Insights as a Free Member to download our marketing plan template today

Access the Free marketing plan template

Many marketing plan templates were created long ago for larger businesses and aren’t so relevant to small and startup businesses competing in today’s marketplace where effective digital marketing is essential. Long plans with sections labelled ‘mission and vision statement’ and ‘corporate strategies’ are irrelevant for smaller businesses.

Our recommended format is far more practical since it relates to the real-world challenges and opportunities of a smaller business. The template shares the key features of our RACE Growth system since it is designed to be:

• Quick to create and implement an actionable plan with simple steps
• Data-driven, defining SMART objectives based on forecasts
• Practical to implement using a 90-day planning approach to give you focus
• Designed for smaller businesses, but relevant for larger businesses too

But first, we need to remind ourselves of the goals for our marketing plan and how it fits within the business as a whole. We will also introduce the Smart Insights RACE Growth System.

What is the purpose of a marketing plan?

The purpose of a marketing plan is to define strategies to engage audiences in order to achieve business objectives.

The goal of a marketing plan is to ensure marketing activities are structured, relevant, and timely to achieve an organization’s objectives.

It’s a plan defining your company's sustainable competitive position, structuring and setting marketing goals, and defining the resources necessary to achieve your business vision.

A marketing plan should include:

• The current performance , priorities , and direction of your organization
• Its marketplace position in relation to external environmental factors including competitors and PESTLE macro-factors
• A critical analysis of your organization’s strengths, weaknesses, opportunities, and threats. We recommend using the powerful TOWs marketing plan analysis summary .
• Clearly defined SMART marketing objectives and a way to benchmark their success
• The means by which to achieve those objectives through strategies for STP: Segmentation, Targeting and Brand Positioning
• Relevant and timely actions and responsibilities by function, product or service, and market segment
• Investment in communications activities to reach your audience and convince them to convert including, all important always-on marketing activities .
• Investment in sales and customer service activities to encourage them to buy for the first time and repeat purchases.
• The finances and resources required and forecasted revenues
• Regular measurement of progress and outcomes against benchmarks

So, to summarize, a solid marketing plan outline has:

• Clear, realistic goals that you can be confident of hitting
• The best strategy  to achieve these goals against your competition
• Sufficient details of the tactics and actions  needed to translate the strategy into action
• A method to check  you are on track with your plans

The business context of a marketing plan

Where does the marketing plan fit within the business? Here’s another way of understanding the context of a marketing plan, to put it into context with other types of plans, as shown in this table:

When to use a marketing plan?

The process of marketing planning within an organization will differ, depending on whether a strategic marketing plan or an operational marketing plan is utilized. Here are the differences between the two:

• A  strategic marketing plan outlines the overall strategy within a market, connecting customers, competitors, and what the organization is capable of achieving.  It is typically created at divisional or company level.
• An  operational marketing plan outlines the marketing mix strategy that will be used to gain an advantage in the market.  It typically focuses on products; market segments and how marketing communications and campaigns achieve targets defined in the strategic marketing plan. It usually has separate sections covering tactics for customer acquisition and retention which will sometimes be covered in separate plans in larger organizations.

In an organization’s planning process, marketing links:

• Customers’ needs and wants
• Competitor value proposition and actions
• Strategic direction
• Organizational objectives

What should your plan include? Our recommended marketing plan structure

Before we get into the details, let's look at the big picture which defines the process you will follow to develop and implement your marketing plan.

3-step marketing plan outline

Within the RACE system, we call this process OSA to keep it simple - marketing plans don't have to be complex.  OSA stands for Opportunity, Strategy, Action. The visual outline shows some of the activities that are needed to plan for success under each stage of OSA.

Within OSA for a marketing plan format, these are the sections we recommend that are included in our template with more details on each.

Opportunity

• Audit performance
• Review marketplace
• Key issues summary
• Set objectives
• Review marketing and digital strategy options
• Assess budget / business case
• Prioritize and select strategic initiatives
• Plan 90-day activities
• Implement plans
• Review results

Use our free planning templates to get started with using RACE to grow your business. These will help you create a 90-day prioritized plan to improve your results from digital marketing. We recommend 25+ key marketing activities across RACE that are essential for businesses to compete by improving their digital marketing maturity.

Which types of businesses use marketing plans?

Marketing planning will assist in the day-to-day running of any size, type or age of business. The targets and milestones set will help organizations, from small start-ups to large corporates, to effectively:

• Allocate resources and budget
• Motivate teams
• Manage the performance of staff members and marketing efforts

Marketing plans for small businesses

In smaller businesses, the scope of a plan is typically annual and for the whole business. Typically, SMEs are working with smaller budgets and tighter turnaround times.

A marketing plan for a small business typically looks to identify where to prioritize the investment of time and available budget to generate results.

Smaller organizations typically have:

• Small market shares
• Owners involved in all aspects of strategic and operational management
• Independence
• A high degree of uncertainty
• Difficulty innovating owing to limited resources

Such differences between large and smaller organizations tend to be reflected in the development of marketing plans.

When establishing a small start-up, marketing planning is an essential element.  A small number of these businesses launch and grow, but for those that are successful, a strategic marketing approach will ensure continued development.

Marketing plans for large organizations

In large organizations, its focus will change, depending on the type of organization.  A separate marketing plan might be:

• Geographically-based
• Product-based
• Business unit based
• Focused on segmentation

A marketing plan in a large organization may integrate a number of plans, specific to individual parts of the business. It is practical planning that takes place at a divisional, business unit, or individual company level.

Larger organizations with clearly defined management structures and a wealth of resources will make use of marketing principles very differently from smaller organizations.

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Did you know - nearly half of companies don't have a clearly defined digital marketing strategy ? These companies are missing opportunities for better integration and risk losing customers due to out-of-date processes.

Savvy marketers and Smart Insights members already recognize that a practical, integrated marketing plan is essential for business growth in 2024 and beyond.

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How to format your marketing funnel

Although the techniques for marketing planning may vary between different sizes and types of organizations, the outcome is always the same: to implement the objectives, strategies, and activities in order to gain an advantage.

That's why our RACE Framework is structured across a simple 5-step marketing and sales funnel which can be applied to every size of business from startups to multinational corporations:

How does a marketing plan relate to other plans?

The plan should not be formulated or used in isolation; it should be informed by the corporate objectives identified in your organization’s business plan .

Integrated with a marketing plan may also be a digital plan, multi-channel plan and campaign plan, for example.  The marketing plan informs these plans and vice-versa.

An effective marketing plan will ensure the integration of activities, the scheduling of requirements, distinguishing responsibilities and the provision of benchmarks for measuring success.

Different organizations will utilize differing plans, covering different areas and timeframes. What is crucial in a business is that the plans being utilized, the timeframes allocated, and how they integrate with each other are collectively established.

Structure your marketing plan around a funnel proven to boost performance. Join Smart Insights as a Free Member for instant access to our Free marketing plan template to hone your skills and drive the results you need.

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here . Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice . In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary . Please connect on LinkedIn to receive updates or ask me a question .

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More From Forbes

How to write a marketing plan.

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President of the  Bradford Dalton Group , Jeff is a former journalist with 30+ years of experience as a public relations professional.

Ready to reinvigorate your marketing? First, you need a plan. In this article, I’ll outline how to create a marketing plan for your business.

It is important to know what other people besides you think about your company, so spend some time before writing your marketing plan talking to employees, customers, shareholders and community members — anyone who is touched by your company. Probe to find out what they truly think and how they feel about the company. This cache of valuable information will form the basis for the SWOT analysis portion of your marketing plan.

Competitive Analysis

During your research, be sure to ask people who they think your competitors are, and how your company stacks up against them. Then, to learn more, conduct secondary research by carefully reviewing competitors’ websites and reviewing any news coverage about them. Then, use a website like Semrush or Ahrefs to find out how well their websites perform: how many keywords they rank for, how many visitors they attract per month, what their authority score is, etc. Throughout this research, look for ways in which your company is similar to and different from competitors. Rank them from most to least competitive.

SWOT Analysis

You can’t get where you want to go if you don’t know where you are. That’s why you want to start writing your marketing plan with an analysis of your internal situation (your company’s strengths and weaknesses) and the external situation in which you operate (the opportunities and threats in the marketplace). Mine the research you conducted, as well as your own insights, for this information. Be brutally honest. This is the basis for your entire marketing plan, so if you lie to yourself here, your marketing plan will likely be ineffective.

The goals section of your marketing plan clearly lays out how you want your business to be different after the marketing plan has been carried out. And make sure they are SMART goals — specific, measurable, attainable, relevant and time-bound — so you’ll be able to clearly know whether or not they were met. For example, a SMART goal would be: “Increase annual sales by 10% by the end of the year.”

Objectives are the milestones you must hit in order to achieve your goals. Unlike goals, which are strategic — meaning that they bear directly on the success of your company — objectives are more tactical and generally pertain to the implementation of marketing tactics. For example, an objective might be: “To reach 5,000 sales prospects with an email campaign that has an open rate of at least 30% and a click-through rate of 5%.”

Target Markets

In this section of the plan, specify whom you intend to reach through your marketing efforts. Generally, this is your customers and prospective customers, but it could also be employees and prospective employees, if the goal is to find qualified job candidates, or community and government leaders, if you are seeking to deal with burdensome regulations or disgruntled factions of the community.

The message is what you want members of the target markets to know about your company in order to cause the behavior you are seeking, such as buying your product or service. Generally, the message is some form of the company’s unique selling proposition, or USP, which states the unique benefits your company offers and thus the reason for doing business with you instead of your competitors.

Tactics are the heart of a marketing plan — these are what you will actually do and how you will do it. The key is selecting the tactics that are most appropriate for your business and the goals you want to achieve. Selecting the best tactics generally requires the assistance of an experienced marketing professional.

Here’s a fairly exhaustive list of marketing tactics: awards and professional recognition; blogging; case studies and white papers; collateral such as brochures, flyers, sales sheets, etc.; digital advertising such as pay per click, banner ads, affiliate marketing, websites and remarketing; direct mail; email marketing; events including parties, seminars and panel discussions, and product and service announcements; inbound marketing; infographics; your logo and branding; native advertising and advertorials; promotions and contests; publicity; search engine optimization; speaking engagements; specialty advertising and swag; strategic partnerships; surveys; telemarketing; trade shows; traditional television and print advertising; videos; webinars; and word-of-mouth marketing.

Generally a month-by-month schedule of what will happen, a timeline lays out when each tactic will be deployed and for how long, and which tactics will run simultaneously in order to enhance their overall effectiveness.

In the budget section of your marketing plan, delineate how much money you will allocate for each marketing tactic.

It is possible, of course, to market without a plan — your marketing is just not likely to be effective without one. Unfortunately, the marketing efforts of many small businesses seem to largely be the result of sales efforts by advertising salespeople — that is, many business owners buy whatever they think is the best deal proffered by the local newspaper, radio station, television station or digital advertising agency. These totally unplanned, uncoordinated efforts can produce sporadic results, but usually not sustained growth. To get the most out of your marketing dollars, create a plan and stick to it.

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Home » How to Structure Your Marketing Department (the plan)

How to Structure Your Marketing Department (the plan)

Regardless of the industry that your business competes in, marketing plays a crucial role in attracting and retaining customers.

In this brief tutorial we are going to teach you how to structure your marketing department.

To structure your marketing department, start with the customer. Define your customer demographics, psychographics and how to communicate with them. Then build your team beginning with team members who can help you attract new customers and retain customers.

Unfortunately, most business owners, including both small and established businesses, don’t know how to structure their marketing departments. This guide outlines some of the best practices to observe when structuring your marketing department. 

How Do You Build a Marketing Department?

Structuring your marketing department is a challenging task. As mentioned, marketing is a dynamic industry. With these imminent changes, marketing team structures and individual job descriptions also change. Therefore, to adapt, companies should build a marketing team that adapts to changing times.

Below are some tips for building a future-proof marketing department.

1. There is no one-size-fits-all for your marketing department

Before looking at the various approaches of building a marketing team , remember that no one-size-fits-all. Generally, marketing can be categorized into two groups; distributed and centralized. You can use either approach to build your marketing team. As the name suggests, a distributed marketing approach involves dividing your marketing department into different teams , each defined by marketing roles, location, and product lines. Each team should work on identified goals independently from other teams.

On the other hand, a centralized marketing approach involves using a single team to coordinate every marketing element. While the centralized approach has a lot of coordination, it has limited flexibility. Both centralized and distributed marketing approaches have pros and cons. Therefore, begin by identifying what suits your organization.

If you are just getting started and need to hire your first marketing team member , many companies focus on hiring a Marketing Manager with a wide skillset who can manage a lot of projects simultaneously, including: handling the marketing budget , the marketing calendar , overseeing the web team (probably outsourced), email promotional campaigns , PPC , SEO and content , social media , print ad campaigns , direct mail letters , postcards and more.

At a certain point this person will need some help because they will quickly get overwhelmed and production quality will decline. This additional person in the marketing department may be a Marketing Specialist and can help take the load off the Marketing Manager.

2. Start small for your marketing department

When building your marketing department, you might be tempted to assign all functions, ranging from search engine marketing, social media marketing, email marketing, web design, and more, to your small team. Doing this will stretch your small teams excessively. Therefore, the best place to begin is researching your target audience and identifying what they respond to.

For instance, if most of your customers prefer Facebook to Instagram or prefer reading emails than using social media, use these findings to curate a marketing strategy that gets to them. The best way to build your marketing team is to keep everything as lean as possible. Through this, you can focus on maximizing quality over quantity. You also get to focus on channels and use specific tactics that give results.

3. Onboard marketers with diverse skills and backgrounds who can help you gain and keep customers for your marketing department

Another crucial aspect of creating a future-proof marketing team is hiring a team with diverse backgrounds and skill sets. Rolling out an effective marketing strategy requires a lot of flexibility and versatility. Therefore, hiring a team with varying perspectives can help create marketing messages that connect with a broad audience.

Hiring people with diverse skill sets is also beneficial as it ensures that your team can handle various tasks. It will also cut on labor costs, as you won’t have to hire specialists for different tasks.

4. Set Your marketing department Goals

Having identified your preferred marketing strategy and hired a marketing team, you should focus on setting goals. You should set clear goals for your marketing teams and your business at large. The head of marketing departments should design and communicate the specific strategies for meeting these goals to their teams.

What Positions Make Up a Marketing Team?

Below are important positions and skills set that make up a marketing team;

1. Marketing Management Team

Marketing managers are responsible for the development and implementation of your marketing strategy. They also oversee the performance of other marketing departments. Roles within marketing management include;

• Chief marketing officer
• Marketing manager
• Marketing analyst
• Marketing strategist
• Product manager
• Brand manager
• Project manager

2. Social Media Team

As the name suggests, social media teams are tasked with creating and executing social media marketing efforts. As such, this team should have content creation skills, social media management skills, graphic design skills, and basic SEO knowledge.

The team should create engaging content, drive brand awareness , connect with the audience , and generate leads . They should also know how to measure the performance of social media content. Roles within the social media team include;

• Social media manager
• Social media executive
• Account manager
• Digital marketing manager

3. Search Engine Optimization Team

Search engine optimization is an important part of modern marketing. As such, your SEO team should focus on driving traffic to your website through content optimization. Your SEO team should have excellent technical, writing, and programming skills to achieve these goals.

They should also be ready to edit and proofread content to suit your target audience. They should find and implement keywords to improve your Google rankings and develop link-building strategies. Roles in this team include;

• SEO executive
• SEO copywriter
• SEO strategist
• On-page and off-page specialists

4. Web Design Team

In the current age of digitalization, your business should have a functional website. Your website should also be maintained regularly. Roles within your web design team include;

• Web developer
• Web designer
• Front-end and back-end developers
• UI/UX designer
• Graphic designer

5. Customer Acquisition Team

Even though your marketing teams should be customer-centered, your customer acquisition team primarily focuses on guiding customers throughout the buyer journey. This team is the point of contact with your target customers as they introduce your brand to customers. They should communicate to customers as your brand’s representative, thus need excellent interpersonal skills.

This team should also understand your company in-depth and pay great attention to detail. They should capitalize on every moment and convey how your products are beneficial to the target customers.

6. Digital Advertising Team

Your digital marketing team focuses on creating and overseeing the performance of paid promotions. They include;

• PPC exclusive
• Paid media specialist
• Performance analyst

How Big Should My Marketing Department Be?

Unfortunately, there is no perfect answer on how big your marketing department should be. This is because large and established businesses have different marketing needs than startups. However, regardless of your business size, the optimal size of your marketing team highly depends on the following;

• Your marketing goals and timelines – you will need a bigger and specialized team to achieve marketing goals and objectives within a short period.
• The skillset of the members – hiring skilled and experienced marketing teams means that you won’t need a big team.
• What competitors are doing – if your competitors have a strong marketing department, you need a strong team to counter their influence on the market.
• Your marketing approach – the size of your marketing team, also varies depending on whether you prefer a specialized or generalized marketing approach.

Regardless of the size of your marketing department, remember that managing a smaller team is easier. Small teams have better agility, speed and react better. However, members will have to take on a lot of tasks. On the other hand, while tasks are spread out in large teams, managing such teams is challenging. Bureaucracy also develops with large teams, and communication is muddled.

The Bottom Line

A marketing team consists of professionals with diverse roles , all with the main goal of attracting customers and increasing brand awareness. As marketing departments continue evolving, new roles that require additional teams get introduced. Therefore, your marketing team and structure may keep ballooning from time to time. As you structure your marketing department, ensure that you hire the best talent that can adapt to change.

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6 Tips for Creating a Great Business Marketing Plan

If you want your marketing campaigns to succeed, it all starts with a great marketing plan.

Table of Contents

Marketing campaigns don’t just happen in a vacuum — they should be part of a broad, holistic strategy that works together. Developing a marketing plan is essential to ensure consistent, effective messaging across all marketing channels. From identifying your target audience to fine-tuning your marketing campaigns, a marketing plan serves as guidance to help you succeed. Read on to learn more about how to develop a marketing plan for your small business.

How to develop a business marketing plan

A focused marketing plan sets two goals. The first is to maintain engagement and customer loyalty , and the second is to capture market share within a specific audience segment of your target audience.

Your marketing plan outlines the strategies you’ll use to achieve both goals and the specific actions your marketing team will employ, such as the specific outreach campaigns, over which channels they will occur, the required marketing budget and data-driven projections of their success.

Marketing is a science-driven commitment that typically requires months of data to refine campaigns, and an interconnected marketing plan keeps your business committed to its long-term goals. 

All marketing guidelines will circle back to the four P’s: product, price, place and promotion. The following tips are starting points that will ingrain the habit of continually returning to these four P’s.

1. Create an executive summary.

Marketing campaigns should not be considered individual functions. Marketing is the story of your brand as told to customers. As with any narrative, its tone and characters should remain consistent. An executive summary details your marketing goals for the next year and helps tie each campaign together. 

When establishing your marketing goals, they should be specific, measurable, attainable, relevant and time-bound (SMART). These goals should work together to achieve both internal and external harmony, telling a consistent story that informs customers of your exact message while building on its previous chapters. 

For example, you may set a SMART goal to increase your company’s social media traffic by 15 percent in a 90-day time frame, and plan to achieve this by creating four relevant, informative and high-quality posts per week on each platform, using your company’s brand kit. 

2. Identify your target market.

Before you write a marketing plan, you need to find and understand your niche. Ask yourself who the specific demographic is that you’re targeting. For example, if your business sells 30-minute meals, then those who work traditional 9-to-5 jobs are likely in your market. Study that group of individuals to understand their struggles and learn how your business can solve the problem.

3. Differentiate your brand with inbound marketing.

Inbound marketing utilizes internal tools, such as content marketing, social media activity and search engine optimization , to attract a customer’s attention primarily through online communication. Content marketing can include informative blog posts, interviews, podcasts with relevant industry figures or supplementary guides on how to use your product best. For example, if you sell cooking supplies, consider posting several fun recipes around the holidays that your tools can help prepare.

Each of these strategies empowers the others in a loop to achieve greater customer attention. A strong content offering can improve your search engine ranking, which brings more people to your website and social pages. You can then share those developed content pieces with that wider audience, who will again improve your search engine rankings. All of this can be done without the expense of a famous endorser or commercial advertising campaign. 

4. Identify competitors that also target your customers.

No matter how original your product or service may be, there is always competition for your target customer’s dollar. Small business personnel seldom take the time to study their competitors in depth or pinpoint companies outside their industry that are as capable of luring customers away. Knowing who your competitors are, their core competitive advantages, and how they might respond to your offerings, such as price cuts or increased communication, helps you devise strategies to combat such losses. 

By seeking out these competitors, you can develop ways to differentiate your business by providing consumers with the things they may be lacking from your competition. Observe how your competitors operate to find ways in which you can stand out and steer your target audience toward your business.

5. State your brand position for your target customers.

Ultimately, your brand ― and what it symbolizes for customers ― is your strongest advantage. You should be able to write a simple declarative sentence of how you will meet customer needs and beat the competition. The best positioning statements focus on solving a problem for the customer in a way that promotes the best value.

6. Budget the plan. 

When implementing a strategy, consider the marketing budget you will allot. Marketing requires money for various reasons, including paid promotions, marketing software, events and outsourced costs. Consider your budget when creating the plan so that there is money available to spend on marketing tactics to achieve your goals. 

While drafting the plan and evaluating your course of action, note the estimated cost, assets, and time required to achieve the stated goals. This will help when it comes time to set the actual calculated budget. Any goals that you create should be realistically achievable within the budget you have set.

Channels to include in your marketing plan

Once you know the elements of your plan, the next step is to develop the blueprint of how you will reach your target customers. Aside from traditional print and broadcast media, here are three digital marketing channels that many business owners utilize.

Social media

Social media is an essential part of businesses’ marketing plans because every type of customer is on some type of platform, such as Facebook or LinkedIn . You may feel overwhelmed by the possibilities but focus on the sites that can benefit your business the most.

Brett Farmiloe, founder of internet marketing company Markitors, advised companies starting out in social media to get to know their customers and the platforms they use.

“Figure out where your customers are spending their time, and set up shop on those platforms,” he told Business News Daily. “Develop a content strategy that can be executed internally, [and then] execute your strategy by posting branded content on your selected platforms.”

Although email marketing is not as new as social media marketing, it is an effective and popular choice for small business owners. Companies can implement email marketing techniques in many ways, including newsletters, promotional campaigns, transactional emails and drip campaigns . 

Farmiloe added to set your email marketing efforts apart from the others by segmenting your markets.

“Not all subscribers want to receive the same blast,” he said. “Smart email marketers take the time to segment subscribers at the outset and then continue to segment based on subscriber activity. Through segmentation, companies reduce the amount of unsubscribes, increase open rates and, most importantly, increase the amount of actions taken from an email send.”

The popularity of smartphones and tablets has changed how companies target consumers. Since people have these devices with them nearly all the time, companies are looking to implement strategies that reach customers on their gadgets.   

“Mobile marketing is interruptive,” Farmiloe said. “It’s because of this power that a marketer has to let the consumer determine how and when to receive marketing material. That’s why almost every app comes with the option to turn notifications on or off. The consumer has to hold the power with mobile marketing.”

Monitoring results

Well-defined budgets, goals and action items ― with appropriate personnel assigned to each ― can make your marketing plan a reality. Think about how much you’re willing to spend, the outcomes you expect and the necessary tasks to achieve those outcomes.

Analytical tools that track customer behavior and engagement rates can serve as a helpful guide for your marketing strategy . Unlike billboards or commercials, digital channels allow you to assess each step of the customer journey and gain insights into the individual patterns and intent of prospects. Intention can soon develop into prediction, empowering your marketing team to develop campaigns that consistently reach target audiences at the right time. 

Stay on track with a business marketing plan

It can be difficult to measure progress without a clear plan. A marketing plan helps you identify goals and then measure your progress toward them as you deploy your campaigns. While it’s important to develop a plan and stick to it, you can always iterate on your original marketing plan as you learn more. The more your audience engages with your marketing campaigns, the more you’ll learn about what works and what doesn’t — and you can adjust accordingly. 

Tejas Vemparala and Adryan Corcione contributed to this article. Source interviews were conducted for a previous version of this article.

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10 Steps to Create a Complete Sales and Marketing Business Plan [Templates included]

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Turning an idea into a functional business requires laser-sharp focus. You must take care of development, marketing, sales, customer success, and whatnot. 

While most entrepreneurs start with some form of a plan, they often forget about it soon after. 

Blame it on changing dynamics, trial and error to find a product-market fit, or blatant ignorance. But overlooking the planning process is a sure shot reason for failure — as the common saying goes, failing to plan is planning to fail.

An essential part of this document is the sales and marketing segment. The sales and marketing plan outlines everything you need to do to promote your products and generate revenue for your business. 

Why do you need a sales and marketing plan? 

Having a revolutionary product that solves a genuine problem is great. But it won’t mean anything if people don’t know about you. 

A sales and marketing plan helps you get discovered, structure your activities, and move forward with your growth goals. 

It’s more or less like a roadmap about what you should do to make things work in your favor. 

Your sales and marketing plan will help you: 

• Identify the bridge between where you are today and where you want to reach your business goals. 
• Get much-needed clarity and avoid conflicts and confusion in case of any disruptions.
• Gain and document insights about your target audience, industry, trends, costs, etc. 
• Justify your business model in front of investors and lenders in case you need to raise funds.
• Stay focused on a north star metric, improvise growth tactics and achieve harmony between various growth activities. 
• Promote sales and marketing alignment.

Your sales and marketing plan would also help you avoid distractions and save time and money lost. 

And you know how easy it is to lose direction and get distracted when starting or running a startup. Documenting everything as a plan will help avoid confusion and add clarity to your everyday affairs and long-term mission. 

However, different companies need different plans based on the stage of operations and their unique growth goals. 

A clear marketing and sales plan promotes alignment between marketing and sales departments at every stage . This reduces resource waste and creates fewer “blame-game ” occasions in your meetups. 

What to include in the marketing & sales plan? 

Planning is a subjective activity. 

You’d receive several different answers if you read, talk to, and consult multiple experts on what to include in your marketing and sales plan. 

So, how should you decide which elements to include in your marketing/sales plan? 

Let’s take a step back and understand the “why” of planning. 

You need a plan so you don’t get confused and can keep walking towards your goal.

Your plan should: 

• Serve as a roadmap for everything related to sales and marketing for the first few months if you’re just starting. 
• Outline and articulate the core strategies you’ll experiment with, the desired outcome, and the KPIs to measure performance. 
• Set realistic KPIs, outcomes, and objectives based on market understanding, competition, funding requirements, and your target audience’s pain points. 

Marketing plan for your startup: The what and why

In an ideal world, every penny you spend in marketing should enhance your visibility, take you closer to your audience,  and increase your conversion rates. 

But in reality, it takes a lot of effort, time, and investment to make it happen. 

A marketing plan helps you navigate through the tricky maze called marketing without getting lost in the process. 

Basically, you build a marketing plan to gain enlightenment about how you’ll promote and stay relevant to your audience. 

You do it beforehand so that when things get tricky, you have a directional beacon to guide you.  

Creating any plan should start with an understanding of the purpose. The same applies to marketing, too. Try to find the reason behind marketing your product – why are you working towards your goal. 

Knowing your why would help you gain clarity – an essential element for the success of any activity on the planet. Before you begin, you should try to find answers to the following questions: 

• Why are you making the marketing plan?
• What do you want to accomplish with the marketing?
• What will be the value proposition? 
• What are the goals that we want to achieve?

These answers will allow you to think better and prepare for strategizing your plan with a better perspective. 

Also, while at it, remember that your marketing plan is not a rigid document etched in stone. Instead, it’s a result of an iterative process that depends on five fundamental aspects: 

1. Product: What are you marketing? 

The product section should explain what you are selling exactly. 

• What do you sell? 
• How is your offering different from your competitors?
• What are the benefits your potential customers would derive from your offerings? 
• What is your core USP? 

Answering these questions would help you craft a great positioning statement and marketing message for your marketing campaigns. 

2. Place: Where are you available? 

This section should outline where you will sell or market your products. How will you get customers to reach out to buy your product or service? 

Though this will depend on the nature of business — online or offline, manufacturing or services, answers to the following questions would help you gain clarity: 

• Where will you be available for your customers? 
• Which distribution channels would you use to be more accessible to customers? 
• What percentage of sales/conversions do you expect from different distribution/marketing channels? 

3. Price: How much will you charge? 

This is an essential part of your planning process. Your pricing decisions would decide how you will generate revenue for your startup . 

Your pricing decision should be based on market analysis, competition, value offering, buying behavior, etc. 

• What will be the pricing model you’ll adopt to generate revenue? 
• What is the most favorable price point that your customers are ready to pay for your offering? 
• Will you make any profit/loss at this price point? 
• How soon can you break even based on your pricing strategy? 

4. Promotion: How will you promote your offering? 

You can have the best product, but no one would care if you’re not promoting it. 

Moreover, one of the primary reasons to create a marketing plan is to help you promote your offering. 

• Who is your target audience? 
• How will your reach your target audience? 
• What strategies will you adopt to convert your audience into customers? 
• Which channels of promotions will you use to promote your offerings? 
• How much will you spend on promotions and marketing? 
• What will be your team structure for the next quarter, year, and long term?
• How will you track the marketing effectiveness? 

5. People: Who will do the marketing?  

While most marketing plans you see out there would cover the traditional 4Ps of marketing, often the fifth P, people, is ignored. 

And you know there’s no growth or promotion without your team – your people. 

This aspect should help you understand your current capabilities and the resources needed in your team. Think about how you will find them, their responsibilities, and where they stand in the big picture. 

• Who will do the marketing for you? 
• What do you look for in a human resource?
• At what point do you start expanding the team? 
• Who are you going to hire first?
• How do you plan to hire for marketing? 
• What will be the core responsibilities and KPIs for your team? 
• How will you set KPIs/OKRs and analyze your team’s performance? 

Sales plan for your startup: The what and the why

Your sales plan would help you generate revenues from your marketing efforts by completing the journey from generating leads to turning them into customers. 

A sales plan defines your sales goals, the strategies you’d bet on, your desired results, your challenges, the solutions you have for them, and the structure (people, budget, process, and tools) you need.

Your sales plan would cover everything you need to register sales and generate revenue for your business. 

A sales plan is created to: 

• Provide a strategic direction to your sales team
• Define the core objectives and goals in terms of sales 
• Outline roles and responsibilities
• Analyze and measure your wins in terms of sales. 

These reasons help you succeed more than experimental businesses that beat around the bush while trying to make things work in a world where everyone’s selling something. To ensure your sales plan is effective, it should include: 

1. Sales goals — What do you want to achieve? 

Like any other activity in the world, your sales planning process should also revolve around the end goals for sales

Saying that you want more customers is a generic goal that doesn’t have any tangible metrics attached. Moreover, saying that you wish for more sales is too broad a goal that would involve outlining several action steps. 

So, it’s always better to have a SMART goal and break it down into tangible, measurable, and KPI-driven objectives. You can say that you want to: 

• Nurture 10% more MQLs into SQLs, and ultimately, customers.
• Reduce your churn rates by 5% before the end of Q1.
• Expand your sales team with 3 people to nurture and convert leads faster — reduce time to conversion by 5 days.
• Increase the customer lifetime value through upsells or cross-sells by $200.
• Expand your sales activities into new territories or regions.
• Optimize your pricing strategy to improve your conversion rates by 8% for new accounts.

2. Tactics — The process and activities

This segment will include the specific tactics, processes, and activities you’ll use to generate revenue for your business . 

A solid understanding of your target audience, goals, and capabilities would help you discover exciting and profitable tactics for your industry. 

Try to pick and choose the tactics in line with your ideal customer profile. You can conduct a survey and get insights from your marketing team to align your sales efforts accordingly. 

An aligned sales and marketing team will help you accelerate sales enablement and strike gold with more leads, higher conversions, and better results. 

Interested in exploring new sales tactics? Read this blog on popular sales strategies and techniques for your business. 

3. Timelines — The time you’ll need to make things happen

A plan without a timeline is just a wish. You must link your goals, tactics, and sales strategies with realistic deadlines. This will ensure that everyone’s motivated to work towards your goals. 

Keep all the stakeholders in the loop by developing a realistic growth goal and attaching a practical timeline to it. 

While you’re at it, don’t forget to assign one person who’ll be responsible for ensuring compliance. 

This tactic is known differently in business circles. 

Some call it a key Point of Contact (POC) for an activity; others call this person a Directly Responsible Individual (DRI). 

Another popular approach includes assigning OKR (Objective and Key Results) to an individual in a team who owns up the responsibility of making this happen. 

Whatever you may do, make sure you are realistic, practical, and sensible in creating achievable deadlines for your sales teams. 

Failure to do so would lead to dissatisfaction among sales team members, ultimately harming your bottom line. 

4. KPIs — the metrics you’ll track to determine success 

KPIs will help you understand if your sales tactics align with your revenue generation goals. These metrics help enhance sales teams’ performance, optimize the sales funnels, and improve conversion rate. 

If you want a solid sales plan, you need to tie everyone (and everything) to a tangible sales metric. 

You also need to ensure proper sales and marketing alignment so that all your marketing spends get attributed to some kind of improvement in KPIs. 

Here are some questions and corresponding KPIs you can think of adding to your sales plan: 

If you track these KPIs well, you’ll understand the challenges better, predict future problems, and get better at generating revenues from your sales activities. 

Moreover, the answers you gather and the KPIs would help you keep an eye on the overall efficiency of the sales process and build a strong sales team. 

Apart from these standard inclusions to your sales plan, you can also add the following information: 

• Team structure: How big your sales team should be, and what will be the responsibility (job role and KPIs) of each member of the team? 
• Resources/tools required : What tools and resources do you need to execute the sales tactics and strategies you’ve planned? 
• Current market trends: How is the present market regarding customer interest in your product, competition landscape, and overall sentiment in your industry? 

Rethinking the traditional plan for digital businesses, service companies, and SaaS startups 

The traditional ways of creating a sales and marketing plan are geared more toward the product economy. 

Today, most businesses don’t even have a physical “product”.

Distribution and conversion cycles are not so simple, too.

The sales and marketing ecosystem has transitioned from a single-sales mindset to a culture of lead nurturing , upsells/cross-sells, and experiences to enhance the customer’s lifetime value. 

Even users don’t look at companies, products, and solutions like they used to anymore. 

Don’t you think the old ways should be reimagined? 

In his book, Subscribed, Tien Tzuo mentions how the world economy is transitioning to a digital era powered by subscription-based startups and digital businesses.

Naturally, with changing consumer mindset, the traditional business planning models (including sales and marketing plans) should change, too. 

There has been a hot debate about reimagining marketing and sales operations for the future — digital businesses, SaaS products, and the subscription economy. 

PADRE is a promising framework with all the elements of a traditional business plan, reimagined for the modern digital economy. 

The PADRE framework keeps the customer at the heart of everything and divides all activities (including sales and marketing) into eight subsets: 

• Position: How will you create awareness, turn it into demand for your product and build a pipeline of leads? 
• Acquire: What is your ICPs buyer’s journey? How will you address their pain points and turn them into customers? 
• Deploy : How will you onboard , service, and delight your customers as efficiently as possible so they can use your product, service, or SaaS quickly?   
• Run:  How will you ensure that your customers get what they expect (and deserve) from your product or service? 
• Expand: How will you grow your company through retention, growth, and customer advocacy? 
• Product: How will you evolve your product, service, or offering and manage everything? 
• People:   How will you recruit, onboard, train, and retain the best talent to serve your customers? 
• Money: Where and how will you fund and fulfill your need for running and growing your business most efficiently? 

If you look at the PADRE model carefully, it has almost all the elements discussed above for sales and marketing plans, just in a different way. This differentiation makes more sense for a dynamic digital business than the traditional sales and marketing business plan. 

You can take ideas from the PADRE model to create your version of a dynamic business plan based on your unique business idea. 

10 steps to create a solid sales and marketing plan

Regardless of your approach to creating a business plan, you will have to gather data, make some important decisions, and collate everything together. 

Remember, your sales and marketing plan is a living document that should be revisited repeatedly for optimization. 

Here are the steps you can take to create an actionable plan based on the insights shared above: 

Step 1: Gather data based on company insights and external trends

“Always measure the depth of the pool you’re diving in!” 

Before you start planning your sales and marketing observing and documenting macro-level industry trends is a must. It will give you an understanding and insight into what to expect in the future. 

You can use industry insight to strengthen your assumptions, understand the market, add clarity to your sales and marketing mix, and refine your plan. 

Always look for industry insights around sales and marketing trends — what worked in the past, how things are changing, and what future trends will drive growth. While industry trends are not a full-proof solution, it gives you a direction to provide a concrete shape to your plans. 

Use industry trends to add “meat” to your hypothesis, and see if you can get data about: 

• Consumer behavior and psychology that drives sales. Use the Facebook Ads manager audience tool to find your audience’s topics of interest and behavior trends.
• Psychographic analysis of your target audience.
• Marketing effectiveness of different channels. You can use platforms like Similarweb to peak into the traffic sources of your competitors and get an estimated idea of the volume.
• Sales trends of lateral and complimenting businesses. 
• Competitor analysis, including their past financial performance and effectiveness in generating revenue. 

Step 2: Create your ideal customer profile (ICP) 

As a business owner, you must know everything about your target audience. 

Without a deep understanding of your ICP, you could end up like a door-to-door salesman trying to sell but end up annoying everyone. 

This information helps you take the necessary steps to add context and relevance to your marketing and sales plan. 

You should break up your ideal customer persona (ICP) into several sections covering all aspects of your persona’s — the demographic profile, what they think, believe, and trust in, their needs, motivations, drives, and psychographic profile. 

Sample questions for building an Ideal Customer Profile

Knowing your audience allows you to talk the way they want to be talked to. Also, you get to understand what makes them buy, their problems and pain points, and where they spend most of their time. All this is crucial for creating an effective marketing strategy. 

You can even use this knowledge to segment your audience personas and personalize your marketing campaigns — a powerful tactic to market your brand in 2022. 

Step 3: Assess your current situation 

Once you’ve gathered data and foresight, start the self-introspection process. 

Ask yourself where you stand in your startup journey. 

✓ How is your business performing right now? 

✓ Are you performing according to your revenue estimates and KPIs? 

✓ Do your business and revenue generation efforts align with market and industry trends? Do they need to align?

✓ Are you marketing and selling where your customers are looking for options? 

✓ What are your strengths and weaknesses? 

✓ What challenges are you facing in getting your business to the next level? 

✓ Is there any better way of doing things than you do now? 

All these questions will give you ideas to start the actual planning process. Moreover, you’d understand if whatever you did was even worth it. 

Step 4: Define metric-driven objectives and goals

Have you ever traveled without a destination? 

Well, maybe you have. But that’s not how you run a business. You need to have an exact destination in mind — where you’re headed to. 

That’s why having an objective and goal is essential for making a sales and marketing plan. Tangible and realistic goal-setting should be the #1 priority of anyone trying to succeed as an entrepreneur. 

Your goals will will allow you to track if you’re making a real impact on your business. Plus, having a metric-driven goal gives you an understanding of what you need to do for success. 

Your goals and objectives should be tied to your business vision and mission.

Often, we see there’s a misalignment between sales and marketing objectives. That leads to confusion and, thus, poor performance. Hence setting a SMART goal is critical for ensuring clarity.

SMART objectives for your sales and marketing plans should be: 

• Specific: The goal is clearly defined, and everyone within your team understands the goal and its importance. 
• Measurable: The goal/objective should be tied to key performance indicators (KPIs) and visibly measurable.
•  Achievable: Being realistic is an important factor in setting an attainable goal. Look at your team’s ability, budget, and current situation to ensure the goal is within your limits. Setting the bar too high will only lead to disappointment and wasted time and effort. 
• Relevant: Your objectives should be aligned with your business vision and mission. If your marketing and sales aren’t aligned to your bigger picture, it will lead to losses (and potential conflicts). 
• Time-bound: Any objective you define must have a clear timeline, which means there should be a start and end date. Without that, your goal is just a wish. 

Step 5: Determine metrics for success (KPIs) 

You know you need to measure your goals and objectives in real-time. 

That would ensure everything’s on track and help you red flag any deviations from your desired path. 

But setting a measurable KPI for any business is a tricky business in itself. Especially when there’s a lot to plan in sales and marketing, and every business is different. 

KPI or key performance indicators should be planned based on industry best practices, prevailing marketing trends, and taking stakeholders in confidence. 

You can align standard industry KPIs with your business or marketing/sales goals to create your version of KPIs that will objectify your success figures. 

Standard Goals and KPIs you should track

Always ensure that each KPI you track links to the bigger picture — where and how it contributes to your business’s mission and mission. This will add relevance to your sales and marketing plans giving you more accurate insights for the future periods.

Step 6: Build a forecasting model

Forecasting is an activity that predicts what your sales and marketing efforts will lead to on a monthly, quarterly, and annual basis. 

Creating a sales or marketing forecast involves taking the opinions of industry leaders, financial consultants, CPAs, marketers, sales managers, and your team members. It also will involve studying and analyzing the insights you gathered in step one.

A forecast will help you make better hiring decisions, budget for your expansion in a better way, and linearly predict your revenues. You can also add dynamic variables to the forecasts to analyze how your KPIs would perform under real-life situations. 

Creating a forecasting and budgeting model for your sales and marketing team is highly essential to keep things in check. However, it would be best if you didn’t fall into the lure of creating forecasts for more extended periods as things are changing quite rapidly, especially after COVID-19. 

Better to create a forecast for a quarter, review it based on actual expenses and performance, and keep iterating. You can also take advantage of popular forecasting tools for more accurate models. 

Step 7: Identify gaps within your assumptions 

By this step, you’d have a clear idea about your capabilities, the goals you want to achieve, the industry trends and the forecasts for the future.

This will give you an opportunity to get a bird’s eye view of your sales and marketing activities in terms of your revenue growth. 

You can use this information to plug in gaps because of your assumptions and biases, analyze what’s required and the challenges you’d face to make things happen. 

Identifying gaps between your existing situation and your goals based on forecasts would help you make informed decisions. 

You can choose to hire more people in sales and marketing, increase your budget, try new marketing tactics, or even start an entirely different lead generation and nurturing channel to achieve your goals. 

Step 8: Create a team structure and involve stakeholders. 

The most important part of the planning process is to understand your capabilities. If you’ve assessed your current scenario correctly, you’ll have a clear picture of who’s responsible for growth, marketing, sales, etc. 

And if you’re just starting, this is a great time to start planning a structure for your marketing and sales team, starting with: 

• How many people will be needed for each team? 
• Who will be responsible for specific KPIs?
• What will be the responsibilities of each member of the team? 
• How will teams communicate with each other and ensure alignment between efforts? 
• How will the performance be measured? 
• What are the challenges marketing and sales teams face in your company (or industry)? 
• How will expansion needs be identified?  

Remember, if you’re just starting to build a team and have existing team members, take them in confidence and involve every stakeholder before creating a structure.

The more aligned and closely knit your sales and marketing, the faster you achieve your growth goals. 

• Build a Strong B2B Marketing Organization Structure for Modern Teams
• Sales Operations Responsibilities: Roles, duties, and obstacles
• Revenue Operations Roles: Who do you need to build a RevOp team?

Step 9: Outline action items 

By this step, you’re almost done with the planning. You just need to answer two more questions:

• What do you need to do to achieve your goals? 
• How will you do what you need to do? 

This means outlining action steps, developing marketing and sales tactics, and finalizing the cogs required to run your marketing/sales engine. 

You can start by putting together a rough draft of all the insights you’ve gathered, the available resources, the budget, best industry practices, trends, and growth projections. This will give you foresight into what can work in your favour. 

Build a list of action steps that you need to take to move in the direction of your goals. 

Step 10: Identify and implement tools and systems

Okay! This is the last step of the planning process. After this, you will be left with the exact steps you need to take daily to achieve your KPIs. 

But don’t take this step lightly. Think of this as the building blocks of a bridge that would take you from “here” to “there”. 

You’ll need to make a list of tools, systems, and solutions you’d need to make things happen. 

For example, if you’ve concluded that you need to set up a lead nurture campaign , you need a tool or platform that makes that happen. 

You’ll need to evaluate the available options and pick a tool that aligns with your goals and budget. 

While picking up any tool, make sure that it should: 

• Save time, money, or effort for your marketing and sales team members.
• Have prominent success stories and case studies that closely relate to your goals, tactics, and life stage.
• Is reliable and doesn’t use any under-the-hood tactics to make things happen. 
• Has an active developer and customer success team.
• Is supported by a thriving public community of happy users. 

Make sure that whatever tech stack you’re finalizing has a solid mechanism to track success and your KPIs. 

This will help you ascertain success quicker. Also, communicate with all the stakeholders about the tools and success metrics. 

Ready-to-use sales and marketing plan templates

To make things easy for you, we have prepared comprehensive templates for both your sales and marketing plans. To download the template click on the links below and duplicate the document. Then, fill in the blanks.

Download the Marketing Plan Template

Download the Sales Plan Template

Your sales and marketing plan is a living document. Keep revisiting! 

If you’ve come this far with your planning, you should have a functional plan for supercharging your marketing and sales operations in the coming weeks and months.. 

But remember, sales and marketing planning isn’t a one-time activity. Keep optimizing your plans with fresh insights to stay on track with changing dynamics. And don’t forget to track the right metrics and KPIs.

A marketing automation platform like Encharge can help you to execute your marketing and sales plans. Don’t believe us. Check the success stories to see how others businesses are amping up their marketing and sales game now.

Meet your new marketing automation platform

“encharge helped us visually redesign our onboarding flow resulting in a 10% increase in our trial activation rate .", what are marketing data silos and how do you overcome them.

The B2B SaaS sector is competitive, to say the least, and quality data has become crucial for marketers to help

How to Create a Complete Marketing Strategy in 2024 [Data + Expert Tips]

Updated: March 29, 2024

Published: October 26, 2023

Creating a marketing strategy is essential to effectively nurture your customers, improve your business’s bottom line, and increase the ROI of your efforts.

A marketing strategy is especially critical if you want to use the highest ROI trends for 2024 : short-form video and social media. To get powerful results, you must carefully weave both emerging trends and proven strategies into your plan.

Let’s dive into the critical components of a complete marketing strategy in 2024, followed by some examples for inspiration.

Table of Contents

• What is a marketing strategy?

Marketing Strategy vs. Marketing Plan

Marketing strategy components, why is a marketing strategy important, marketing strategy process, recommended resources, examples of successful marketing strategies, what to expect after following your marketing process steps, marketing strategy.

A marketing strategy covers a company’s overall approach for promoting its brand to a target audience. The process involves research, goal-setting, and positioning.

A completed marketing strategy typically includes brand objectives, target audience personas, marketing channels, key performance indicators, and more.

A marketing strategy will:

• Align your team to specific goals.
• Help you tie your efforts to business objectives.
• Allow you to identify and test what resonates with your target audience.
• Empower you to capitalize on emerging trends.

The last one is especially important. Keeping up with marketing trends is important for your strategy, but it could be a full-time job.

Why? Because almost 80% of marketers say this industry changed more in the last three years than it has in the past five decades.

Add to that the fact that 50% of marketers believe their marketing strategy in 2023 was only *somewhat effective,* which means there’s plenty of room for improvement.

In short, what worked for your marketing strategy in the past might not fly today.

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A marketing strategy outlines the long-term goals and overall approach, while a marketing plan covers the specific actions and tactics to achieve those goals.

Phrased another way, marketing strategy guides the overall marketing efforts of a business. It includes goal-setting, market and competitor research, as well as messaging and positioning for a brand.

For example, say you’re creating a marketing strategy for a new fashion brand. Your strategy might target young urban professionals and position the brand as trendy and affordable.

But a marketing plan is a detailed tactical roadmap. It outlines the specific actions and tactics that should achieve the marketing strategy’s goals.

For example, the marketing plan for the fashion brand mentioned above might include:

• Targeted social media campaigns.
• Influencer partnerships.
• Online advertising timeline.

Both a marketing strategy and a marketing plan are essential for a business’s success.

To succeed in the fast-paced marketing world — and maintain a sense of relevance with your audience — it’s vital to stay ahead of the curve.

To help ease some of that uncertainty, we’re going to show you step-by-step how to create a comprehensive marketing strategy. But first, let’s go over the individual components that make up a strong marketing strategy.

• Marketing Mix (4 Ps of Marketing)
• Marketing Objectives
• Marketing Budget
• Competitive Analysis
• Segmentation, Targeting, & Positioning
• Content Creation (Including Trending Content)
• Metrics & Key Performance Indicators

1. Marketing Mix

The State of Marketing in 2024

HubSpot's Annual Inbound Marketing Trends Report

• Top Marketing Channels
• AI in Marketing
• Managing Privacy
• The Future of Marketing

Without a defined strategy, you’ll essentially be throwing things at the wall to see what sticks. And that process will cost you money, time, and resources.

But, a robust marketing strategy will reach your target audience. It has the power to turn people who’ve never heard of your brand into loyal repeat customers.

Here are just a few of the top reasons a marketing strategy is essential:

Offers Direction

A marketing strategy outlines clear goals and defines the path to achieve them. It pulls together all marketing efforts within an organization for optimal effects.

Targets the Right Audience

A well-defined marketing strategy helps you find and understand your target audience. This helps your business tailor your messaging and positioning to reach the right people at the right time.

Builds Brand Identity

A marketing strategy helps you create a consistent and cohesive brand identity. This makes it easier to align all marketing initiatives for increased brand recognition and loyalty.

Maximizes ROI

With analysis of market trends, competition, and customer behavior, marketing strategies help businesses find the most effective marketing channels and tactics to invest in. This helps businesses get the maximum return on investment.

Evaluates Performance

A marketing strategy defines key metrics and performance indicators. This makes it easier for your business to measure and track the success of marketing initiatives. It also gives you what you need to make data-driven decisions and optimize future campaigns for better results.

• Conduct market research.
• Define your goals.
• Identify your target audience and create buyer personas.
• Conduct competitive analysis.
• Develop key messaging.
• Choose your marketing channels.
• Create, track, and analyze KPIs.
• Present your marketing strategy.

1. Conduct market research.

Before you can begin creating your marketing strategy, you need to gather useful data for making informed decisions. Market research is like playing detective, but instead of solving crimes, you’re uncovering juicy details about your customers.

Market research will help your businesses make data-driven decisions for your marketing strategy. It also makes it easier to understand your target market, find gaps, and make the most of your resources.

This process is essential for understanding your customers and adapting to changing trends. If you’re new to this process, this complete market research guide and template can help.

Once you have the data you need, you’ll be ready to set some marketing goals.

2. Define your goals.

What do you want to achieve through your marketing efforts?

Whether it’s increasing brand awareness, driving sales, or diversifying your customer base, well-defined goals will guide your marketing strategy.

Your marketing strategy goals should reflect your business goals. They should also offer clear direction for marketing efforts.

For example, say one of your business goals is to increase market share by 20% within a year. Your goal as a marketer could include expanding into new target markets, updating your brand, or driving customer acquisition.

Other marketing goals might be to increase brand awareness or generate high-quality leads. You might also want to grow or maintain thought leadership in your industry or increase customer value.

Defining clear goals provides direction and clarity, guiding marketing efforts toward desired outcomes. It helps with resource allocation, decision-making, and measuring the success of marketing initiatives.

This SMART goal guide can help you with more effective goal-setting.

3. Identify your target audience and create buyer personas.

To create an effective marketing strategy, you need to understand who your ideal customers are. Take a look at your market research to understand your target audience and market landscape. Accurate customer data is especially important for this step.

But it’s not enough to know who your audience is. Once you’ve figured out who they are, you need to understand what they want. This isn’t just their needs and pain points. It’s how your product or service can solve their problems.

So, if you can’t define who your audience is in one sentence, now’s your chance to do it. Create a buyer persona that’s a snapshot of your ideal customer.

For example, a store like Macy’s could define a buyer persona as Budgeting Belinda, a stylish working-class woman in her 30s living in a suburb, looking to fill her closet with designer deals at low prices.

With this description, Macy’s Marketing department can picture Budgeting Belinda and work with a clear definition in mind.

Buyer personas have critical demographic and psychographic information, including age, job title, income, location, interests, and challenges. Notice how Belinda has all those attributes in her description.

For B2B SaaS companies, keep in mind that buyer personas don’t apply solely to the end user. When you’re selling a product to another business, you also have to address the decision-maker, the financial buyer, and the technical advisor, among other roles, says Head of Marketing at Entrapeer, Hillary Lyons .

“You need to be able to tailor your message to each of these unique personas even though most of them will never actually use the product,” says Lyons. “You have to sell each of them on the unparalleled benefit you provide without muddling your [overall] message.”

You don’t have to create your buyer persona with a pen and paper. In fact, HubSpot offers a free template you can use to make your own (and it’s really fun).

You can also use a platform like Versium , which helps you identify, understand, and reach your target audience through data and artificial intelligence.

Buyer personas should be at the core of your strategy.

Buyer Persona Templates

Organize your audience segments and make your marketing stronger.

• Learn about personas.
• Conduct persona research.
• Create targetted content.
• Build your own personas.

4. Conduct competitive analysis.

Now that you have an understanding of your customers, it’s time to see who you’re competing with to get their attention.

To begin your competitive analysis, start with your top competitors. Reviewing their websites, content, ads, and pricing can help you understand how to differentiate your brand. It’s also a useful way to find opportunities for growth.

But how do you know which competitors are most important? This competitive analysis kit with templates will walk you through the process. It will help you choose and evaluate the strengths, weaknesses, and strategies of your competitors.

This process will help you find market gaps, spot trends, and figure out which marketing tactics will be most effective. Competitive analysis can also offer valuable insights into pricing, positioning, and marketing channels.

5. Develop key messaging.

You’ve figured out who you’re talking to, what they’ve already heard, and what they want to hear. Now, it’s time to share your brand’s unique value proposition .

In this step, you’ll craft key messaging that shows the benefits of your product or service and resonates with your target audience. This process should show off the research and work you have done up to this point. It should also incorporate your creativity, inventiveness, and willingness to experiment.

Well-crafted key messaging:

• Sets businesses apart from the competition.
• Resonates with the target audience.
• Is flexible enough to be consistent across all marketing channels.
• Builds brand credibility.
• Creates an emotional connection with customers.
• Influences buying decisions.

The key messaging in your marketing strategy is critical to driving engagement, loyalty, and business growth. These value proposition templates can help if you’re not sure how to draft this important messaging.

6. Choose your marketing channels.

You know what you have to say. Now, decide on the best marketing channels for your message. Your top goal for this stage of your strategy is to align your channel choices with your target persona’s media consumption habits.

Start with media channels you’re already using. Then, consider a mix of traditional and digital channels such as social media, TV, email marketing, podcast ads, SEO, content marketing, and influencer partnerships.

To streamline this process, think of your assets in three categories — paid, owned, and earned media.

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Marketing Plan

A document that lays out the marketing efforts of a business in an upcoming period

What is a Marketing Plan?

A marketing plan is a document that lays out the marketing efforts of a business in an upcoming period, which is usually a year. It outlines the marketing strategy, promotional, and advertising activities planned for the period.

Elements of a Marketing Plan

A marketing plan will typically include the following elements:

Marketing objectives of the business : The objectives should be attainable and measurable – two goals associated with SMART, which stands for Specific, Measurable, Attainable, Relevant, and Time-bound.

Current business marketing positioning : An analysis of the current state of the organization concerning its marketing positioning.

Market research : Detailed research about current market trends, customer needs, industry sales volumes, and expected direction.

Outline of the business target market : Business target market demographics.

Marketing activities : A list of any actions concerning marketing goals that are scheduled for the period and the indicated timelines.

Key performance indicators (KPIs) to be tracked

Marketing mix : A combination of factors that may influence customers to purchase products. It should be appropriate for the organization and will largely be centered on the 4Ps of marketing – i.e., product, price, promotion, and place.

Competition : Identify the organization’s competitors and their strategies, along with ways to counter competition and gain market share .

Marketing strategies : The development of marketing strategies to be employed in the coming period. These strategies will include promotional strategies, advertising, and other marketing tools at the disposal of the organization.

Marketing budget : A detailed outline of the organization’s allocation of financial resources to marketing activities. The activities will need to be carried out within the marketing budget .

Monitoring and performance mechanism : A plan should be in place to identify if the marketing tools in place are bearing fruit or need to be revised based on the past, current, and expected future state of the organization, industry, and the overall business environment.

A marketing plan should observe the 80:20 rule – i.e., for maximum impact, it should focus on the 20% of products and services that account for 80% of volumes and the 20% of customers that bring in 80% of revenue.

Purpose of a Marketing Plan

The purpose of a marketing plan includes the following:

• To clearly define the marketing objectives of the business that align with the corporate mission and vision of the organization. The marketing objectives indicate where the organization wishes to be at any specific period in the future.
• The marketing plan usually assists in the growth of the business by stating appropriate marketing strategies, such as plans for increasing the customer base.
• State and review the marketing mix in terms of the 8Ps of marketing – Product, Price, Place, Promotion, People, Process, Physical Evidence, and Performance.
• Strategies to increase market share, enter new niche markets, and increase brand awareness are also encompassed within the marketing plan.
• The marketing plan will contain a detailed budget for the funds and resources required to carry out activities indicated in the marketing plan.
• The assignment of tasks and responsibilities of marketing activities is well enunciated in the marketing plan.
• The identification of business opportunities and any strategies crafted to exploit them is important.
• A marketing plan fosters the review and analysis of the marketing environment, which entails market research, customer needs assessment, competitor analysis, PEST analysis , studying new business trends, and continuous environmental scanning.
• A marketing plan integrates business functions to operate with consistency – notably sales, production, finance, human resources, and marketing.

Structure of a Marketing Plan

The structure of a marketing plan can include the following sections:

Marketing Plan Objectives

This section outlines the expected outcome of the marketing plan with clear, concise, realistic, and attainable objectives. It contains specific targets and time frames.

Metrics, such as target market share, the target number of customers to be attained, penetration rate, usage rate, sales volumes targeted, etc. should be used.

Market Research – Market Analysis/Consumer Analysis

Market analysis includes topics such as market definition, market size, industry structure, market share and trends, and competitor analysis. Consumer analysis includes the target market demographics and what influences their buying decisions – e.g., loyalty, motivation, and expectations.

Target Market

This defines the target customers by their demographic profile, such as gender, race, age, and psychographic profile, such as their interests. This will assist in the correct marketing mix for the target market segments.

SWOT Analysis

A SWOT analysis will look at the organization’s internal strengths and weaknesses and external opportunities and threats. SWOT analysis includes the following:

• Strengths are the organization’s competitive advantages that are not easily duplicated. They represent the skills, expertise, and efficiencies that an organization possesses over its competitors.
• Weaknesses are impediments found in the operations of an organization, and they stifle growth. These can include outdated machinery, inadequate working capital, and inefficient production methods.
• Opportunities are prospects for growth in the business through the adoption of ways to take advantage of the chances. They could include entry into new markets, adopting digital marketing strategies, or following new trends.
• Threats are external factors that can affect the business negatively, such as a new powerful competitor, legislative changes, natural disasters, or political situations.

Marketing Strategy

The marketing strategy section covers actual strategies to be included according to the marketing mix. The strategy centers on the 8Ps of marketing. However, firms are also at liberty to use the traditional 4 P’s of marketing – product, price, place, and promotion. The 8 P’s are illustrated below.

The correct marketing mix is determined by the target market. The most expensive options are advertising, sales promotions, and PR campaigns. Networking and referrals are less costly.

Marketers also need to pay attention to digital marketing strategies that make use of technology to reach a wider market and have also proven to be cost-effective.

Digital marketing channels, which became popular in the early 21 st century, may eventually overtake traditional marketing methods. Digital marketing encompasses trending methods, such as the use of social media for business.

Other strategies within the marketing strategy include pricing and positioning strategy, distribution strategy, conversion strategy, and retention strategy.

Marketing Budget

The marketing budget or projection outlines the budgeted expenditure for the marketing activities documented in the marketing plan. The marketing budget consists of revenues and costs stated in the marketing plan in one document.

It balances expenditures on marketing activities and what the organization can afford. It’s a financial plan of marketing activities to be carried out – e.g., promotional activities, cost of marketing materials and advertising, and so on. Other considerations include expected product volume and price, production and delivery costs, and operating and financing costs.

The effectiveness of the marketing plan depends on the budget allocated for marketing expenditure. The cost of marketing should be able to make the company break even and make profits.

Performance Analysis

Performance analysis aims to look at the variances of metrics or components documented in the marketing plan.  These include:

Revenue variance analysis : An analysis of positive or negative variance of revenue. A negative variance is worrisome, and reasons should be available to explain the cause of deviations.

Market share analysis : An analysis of whether the organization attained its target market share. Sales may be increasing whilst the organization’s share of the market is decreasing; hence, it is paramount to track this metric.

Expense analysis : An analysis of marketing expense to sales ratio . This ratio needs to be compared to industry standards to make informed comparisons.

The ratio enables the organization to track actual expenditures versus the budget. It is also compared to other metrics, such as revenue analysis and market share analysis. It can be dissected into individual expenditures to sales to get a clearer picture.

Administration of a Marketing Plan

The marketing plan should be revised and adapted to changes in the environment periodically. The use of metrics, budgets, and schedules to measure progress towards the goals set in the marketing plan is a continuous process by marketing personnel.

There should be a continuous assessment to verify that the goals of the marketing plan are being achieved. The marketing manager should be able to review if the strategies documented are being effective, given the operating environment.

It is irrational for the marketing manager to notice anomalies and wait to review at year-end when the situation might have already deteriorated.

Changes in the environment may necessitate a review of plans, projections, strategies, and targets. Therefore, a formal periodical review – such as monthly or quarterly – may need to be in place. This may mean preparing an annual marketing plan but reviewing the plan quarterly to keep targets and plans aligned closely to environmental changes. It goes without saying that plans are as good as their feasibility to succeed in the given environment.

More Resources

Thank you for reading CFI’s guide to Marketing Plan. To keep learning and advancing your career, the additional CFI resources below will be useful:

• 4 P’s of Marketing
• Market Research
• Return on Ad Spend (ROAS)
• Competitive Advantage
• See all management & strategy resources
• Share this article

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