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30 presentation feedback examples

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You're doing great

You should think of improving

Tips to improve

3 things to look for when providing presentation feedback

3 tips for giving effective feedback.

We’re all learning as we go. 

And that’s perfectly OK — that’s part of being human. On my own personal growth journey, I know I need to get better at public speaking and presenting. It’s one of those things that doesn’t necessarily come naturally to me. 

And I know there are plenty of people in my shoes. So when it comes to presenting in the workplace, it can be intimidating. But there’s one thing that can help people continue to get better at presentations: feedback . 

The following examples not only relate to presentations. They can also be helpful for public speaking and captivating your audience. 

You’re doing great 

  • You really have the natural ability to hand out presentation material in a very organized way! Good job!
  • Your presentations are often compelling and visually stunning. You really know how to effectively captivate the audience. Well done!
  • You often allow your colleagues to make presentations on your behalf. This is a great learning opportunity for them and they often thrive at the challenge.
  • Keeping presentations focused on key agenda items can be tough, but you’re really good at it. You effectively outline exactly what it is that you will be discussing and you make sure you keep to it. Well done!!
  • You created downloadable visual presentations and bound them for the client. Excellent way to portray the company! Well done!
  • Your content was relevant and your format was visually appealing and easy to follow and understand. Great job! You’re a real designer at heart!
  • You always remain consistent with the way you present and often your presentations have the same style and layout. This is great for continuity. Well done!
  • You always remain consistent with every presentation, whether it be one on ones, small group chats, with peers, direct reports, and the company bosses. You have no problem presenting in any one of these situations. Well done!
  • You are an effective presenter both to employees and to potential clients. When controversial topics come up, you deal with them in a timely manner and you make sure these topics are fully dealt with before moving on. Well done!
  • You effectively command attention and you have no problem managing groups during the presentation.

subscribe-cta

You should think of improving 

  • You’re a great presenter in certain situations, but you struggle to present in others. Try to be more consistent when presenting so that you get one single-minded message across. This will also help you broaden your presentation skills by being able to portray one single idea or message.
  • You tend to be a little shy when making presentations. You have the self-confidence in one-on-one conversations , so you definitely have the ability to make compelling presentations. Come on! You can do it!
  • During presentations, there seems to be quite a lack of focus . I know it can be difficult to stick to the subject matter, however you need to in order for people to understand what the presentation is about and what is trying to be achieved.
  • To engage with your audience and make them attentively listen to what you have to say, you need to be able to use your voice in an effective manner to achieve this. Try to focus on certain words that require extra attention and emphasis these words during your presentation.
  • Knowing your audience is critical to the success of any presentation. Learn to pick up on their body language and social cues to gauge your style and tone. Listen to what your audience has to say and adjust your presentation accordingly.

presentation-feedback-examples-person-handing-out-papers

  • During presentations, it’s expected that there will be tough questions . Try to prepare at least a couple of days before the time so that you can handle these questions in an effective manner.
  • To be an effective presenter you need to be able to adjust to varying audiences and circumstances. Try learning about who will be in the room at the time of the presentation and adjust accordingly.
  • Remember not to take debate as a personal attack. You tend to lose your cool a little too often, which hinders the discussion and people feel alienated. You can disagree without conflict .
  • The only way you are going to get better at public speaking is by practicing, practicing, practicing. Learn your speech by heart, practice in the mirror, practice in front of the mirror. Eventually, you’ll become a natural and you won't be afraid of public speaking any longer.
  • Your presentations are beautiful and I have no doubt you have strong presentation software skills. However, your content tends to be a bit weak and often you lack the substance. Without important content, the presentation is empty.

Tips to improve 

  • Remember it’s always good to present about the things you are passionate about . When you speak to people about your passions they can sense it. The same goes for presentations. Identify what it is that excites you and somehow bring it into every presentation. it’ll make it easier to present and your audience will feel the energy you portray.
  • Sometimes it can be easier to plan with the end result in mind. Try visualizing what it is you are exactly expecting your audience to come away with and develop your presentation around that.
  • Simplicity is a beautiful thing. Try to keep your presentations as simple as possible. Make it visually appealing with the least amount of words possible. Try interactive pictures and videos to fully immerse your audience in the presentation.
  • It’s a fine balance between winging the presentation and memorizing the presentation. If you wing it too much it may come across as if you didn't prepare. If you memorize it, the presentation may come off a bit robotic. Try to find the sweet spot, if you can.
  • When presenting, try to present in a way that is cause for curiosity . Make people interested in what you have to say to really captivate them. Have a look at some TED talks to get some tips on how you can go about doing this.
  • Remember presentations should be about quality, not quantity. Presentations that are text-heavy and go on for longer than they should bore your audience and people are less likely to remember them.
  • Try to arrive at every staff meeting on time and always be well prepared. This will ensure that meetings will go smoothly in the future.
  • Remember to respect other people's time by always arriving on time or five minutes before the presentation.
  • Remember to ask the others in the meeting for their point of view if there are individuals during presentations.
  • If you notice presentations are deviating off-topic, try to steer it back to the important topic being discussed.

Presentation feedback can be intimidating. It’s likely the presenter has spent a good deal of time and energy on creating the presentation.

As an audience member, you can hone in on a few aspects of the presentation to help frame your feedback. If it's an oral presentation, you should consider also audience attention and visual aids.

It’s important to keep in mind three key aspects of the presentation when giving feedback. 

presentation-feedback-examples-presenting-team-meeting

Communication

  • Were the key messages clear? 
  • Was the speaker clear and concise in their language?
  • Did the presenter clearly communicate the key objectives? 
  • Did the presenter give the audience clear takeaways? 
  • How well did the presenter’s voice carry in the presentation space? 

Delivery 

  • Was the presentation engaging? 
  • How well did the presenter capture their audience? 
  • Did the presenter engage employees in fun or innovative ways? 
  • How interactive was the presentation? 
  • How approachable did the presenter appear? 
  • Was the presentation accessible to all? 

Body language and presence 

  • How did the presenter carry themselves? 
  • Did the presenter make eye contact with the audience? 
  • How confident did the presenter appear based on nonverbal communication? 
  • Were there any nonverbal distractions to the presentation? (i.e. too many hand gestures, facial expressions, etc.)  

There are plenty of benefits of feedback . But giving effective feedback isn’t an easy task. Here are some tips for giving effective feedback. 

1. Prepare what you’d like to say 

I’m willing to bet we’ve all felt like we’ve put our foot in our mouth at one point or another. Knee-jerk, emotional reactions are rarely helpful. In fact, they can do quite the opposite of help. 

Make sure you prepare thoughtfully. Think through what feedback would be most impactful and helpful for the recipient. How will you word certain phrases? What’s most important to communicate? What feedback isn’t helpful to the recipient? 

You can always do practice runs with your coach. Your coach will serve as a guide and consultant. You can practice how you’ll give feedback and get feedback … on your feedback. Sounds like a big loop, but it can be immensely helpful. 

2. Be direct and clear (but lead with empathy) 

Have you ever received feedback from someone where you’re not quite sure what they’re trying to say? Me, too. 

I’ve been in roundabout conversations where I walk away even more confused than I was before. This is where clear, direct, and concise communication comes into play. 

Be clear and direct in your message. But still, lead with empathy and kindness . Feedback doesn’t need to be harsh or cruel. If it’s coming from a place of care, the recipient should feel that care from you. 

3. Create dialogue (and listen carefully) 

Feedback is never a one-way street. Without the opportunity for dialogue, you’re already shutting down and not listening to the other person. Make sure you’re creating space for dialogue and active listening . Invite questions — or, even better, feedback. You should make the person feel safe, secure, and trusted . You should also make sure the person feels heard and valued. 

Your point of view is just that: it's one perspective. Invite team members to share their perspectives, including positive feedback . 

You might also offer the recipient the opportunity for self-evaluation . By doing a self-evaluation, you can reflect on things like communication skills and confidence. They might come to some of the same important points you did — all on their own.

Now, let’s go practice that feedback 

We're all learners in life.

It's OK to not be perfect . In fact, we shouldn't be. We're perfectly imperfect human beings, constantly learning , evolving, and bettering ourselves. 

The same goes for tough things like presentations. You might be working on perfecting your students' presentation. Or you might want to get better at capturing your audience's attention. No matter what, feedback is critical to that learning journey . 

Even a good presentation has the opportunity for improvement . Don't forget the role a coach can play in your feedback journey.

Your coach will be able to provide a unique point of view to help you better communicate key points. Your coach can also help with things like performance reviews , presentation evaluations, and even how to communicate with others.

Enhance your presentation skills

Unlock new heights in your career with personalized coaching tailored to boost your presentation prowess.

Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

How to not be nervous for a presentation — 13 tips that work (really!)

6 presentation skills and how to improve them, josh bersin on the importance of talent management in the modern workplace, how to give a good presentation that captivates any audience, 8 clever hooks for presentations (with tips), reading the room gives you an edge — no matter who you're talking to, how to make a presentation interactive and exciting, the self presentation theory and how to present your best self, an exclusive conversation with fred kofman, similar articles, 30 communication feedback examples, impression management: developing your self-presentation skills, 30 leadership feedback examples for managers, 30 customer service review examples to develop your team, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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Blog > Effective Feedback for Presentations - digital with PowerPoint or with printable sheets

Effective Feedback for Presentations - digital with PowerPoint or with printable sheets

10.26.20   •  #powerpoint #feedback #presentation.

Do you know whether you are a good presenter or not? If you do, chances are it's because people have told you so - they've given you feedback. Getting other's opinions about your performance is something that's important for most aspects in life, especially professionally. However, today we're focusing on a specific aspect, which is (as you may have guessed from the title): presentations.

feedback-drawn-on-board

The importance of feedback

Take a minute to think about the first presentation you've given: what was it like? Was it perfect? Probably not. Practise makes perfect, and nobody does everything right in the beginning. Even if you're a natural at speaking and presenting, there is usually something to improve and to work on. And this is where feedback comes in - because how are you going to know what it is that you should improve? You can and should of course assess yourself after each and every presentation you give, as that is an important part of learning and improvement. The problem is that you yourself are not aware of all the things that you do well (or wrong) during your presentation. But your audience is! And that's why you should get audience feedback.

Qualities of good Feedback

Before we get into the different ways of how you can get feedback from your audience, let's briefly discuss what makes good feedback. P.S.: These do not just apply for presentations, but for any kind of feedback.

  • Good feedback is constructive, not destructive. The person receiving feedback should feel empowered and inspired to work on their skills, not discouraged. You can of course criticize on an objective level, but mean and insulting comments have to be kept to yourself.
  • Good feedback involves saying bot what has to be improved (if there is anything) and what is already good (there is almost always something!)
  • After receiving good feedback, the recipient is aware of the steps he can and should take in order to improve.

Ways of receiving / giving Feedback after a Presentation

1. print a feedback form.

feedback-form

Let's start with a classic: the feedback / evaluation sheet. It contains several questions, these can be either open (aka "What did you like about the presentation?") or answered on a scale (e.g. from "strongly disagree" to "strongly agree"). The second question format makes a lot of sense if you have a large audience, and it also makes it easy to get an overview of the results. That's why in our feedback forms (which you can download at the end of this post), you'll find mainly statements with scales. This has been a proven way for getting and giving valuable feedback efficiently for years. We do like the feedback form a lot, though you have to be aware that you'll need to invest some time to prepare, count up and analyse.

  • ask specifically what you want to ask
  • good overview of the results
  • anonymous (people are likely to be more honest)
  • easy to access: you can just download a feedback sheet online (ours, for example, which you'll find at the end of this blog post!)
  • analysing the results can be time-consuming
  • you have to print out the sheets, it takes preparation

2. Online: Get digital Feedback

get-online-feedback

In the year 2020, there's got to be a better way of giving feedback, right? There is, and you should definitely try it out! SlideLizard is a free PowerPoint extension that allows you to get your audience's feedback in the quickest and easiest way possible. You can of course customize the feedback question form to your specific needs and make sure you get exactly the kind of feedback you need. Click here to download SlideLizard right now, or scroll down to read some more about the tool.

  • quick and easy to access
  • easy and fast export, analysis and overview of feedback
  • save feedback directly on your computer
  • Participants need a working Internet connection (but that usually isn't a problem nowadays)

3. Verbal Feedback

verbal-feedback

"So, how did you like the presentation?", asks the lecturer. A few people in the audience nod friendly, one or two might even say something about how the slides were nice and the content interesting. Getting verbal feedback is hard, especially in big groups. If you really want to analyse and improve your presentation habits and skills, we recommend using one of the other methods. However, if you have no internet connection and forgot to bring your feedback sheets, asking for verbal feedback is still better than nothing.

  • no prerequisites
  • open format
  • okay for small audiences
  • not anonymous (people might not be honest)
  • time consuming
  • no detailed evaluation
  • no way to save the feedback (except for your memory)
  • not suitable for big audiences

Feedback to yourself - Self Assessment

feedback-for-yourself

I've mentioned before that it is incredibly important to not only let others tell you what went well and what didn't in your presentation. Your own impressions are of huge value, too. After each presentation you give, ask yourself the following questions (or better yet, write your answers down!):

  • What went wrong (in my opinion)? What can I do in order to avoid this from happening next time?
  • What went well? What was well received by the audience? What should I do more of?
  • How was I feeling during this presentation? (Nervous? Confident? ...)

Tip: If you really want to actively work on your presentation skills, filming yourself while presenting and analysing the video after is a great way to go. You'll get a different view on the way you talk, move, and come across.

presentation for feedback

Digital Feedback with SlideLizard

Were you intrigued by the idea of easy Online-feedback? With SlideLizard your attendees can easily give you feedback directly with their Smartphone. After the presentation you can analyze the result in detail.

  • type in your own feedback questions
  • choose your rating scale: 1-5 points, 1-6 points, 1-5 stars or 1-6 stars;
  • show your attendees an open text field and let them enter any text they want

feedback-with-slidelizard

Note: SlideLizard is amazing for giving and receiving feedback, but it's definitely not the only thing it's great for. Once you download the extension, you get access to the most amazing tools - most importantly, live polls and quizzes, live Q&A sessions, attendee note taking, content and slide sharing, and presentation analytics. And the best thing about all this? You can get it for free, and it is really easy to use, as it is directly integrated in PowerPoint! Click here to discover more about SlideLizard.

Free Download: Printable Feedback Sheets for Business or School Presentations

If you'd rather stick with the good old paper-and-pen method, that's okay, too. You can choose between one of our two feedback sheet templates: there is one tailored to business presentations and seminars, and one that is created specifically for teachers assessing their students. Both forms can be downloaded as a Word, Excel, or pdf file. A lot of thought has gone into both of the forms, so you can benefit as much as possible; however, if you feel like you need to change some questions in order to better suit your needs, feel free to do so!

Feedback form for business

presentation for feedback

Template as PDF, Word & Excel - perfect for seminars, trainings,...

Feedback form for teachers (school or university)

presentation for feedback

Template as PDF, Word & Excel - perfect for school or university,...

Where can I find a free feedback form for presentations?

There are many templates available online. We designed two exclusive, free-to-download feedback sheets, which you can get in our blog article

What's the best way to get feedback for presentations?

You can get feedback on your presentations by using feedback sheets, asking for feedback verbally, or, the easiest and fastest option: get digital feedback with an online tool

Related articles

About the author.

presentation for feedback

Pia Lehner-Mittermaier

Pia works in Marketing as a graphic designer and writer at SlideLizard. She uses her vivid imagination and creativity to produce good content.

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The big SlideLizard presentation glossary

Co-located audience.

Co-located Audience means that the speaker talks to the audience in person. It is used verbal and non-verbal methods to communicate a message. The speaker makes gestures with their hands, changes their face expression and shows images.

Keynote is a programme which, like PowerPoint, is used to create digital screen presentations. It is mainly used by Apple users.

External Communication

External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.

PowerPoint Online

PowerPoint Online is the web version of PowerPoint. You can present and edit your PowerPoint presentation with it, without having PowerPoint installed on your computer. It's only necessary to have a Microsoft - or a Microsoft 365 account.

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.css-1qrtm5m{display:block;margin-bottom:8px;text-transform:uppercase;font-size:14px;line-height:1.5714285714285714;-webkit-letter-spacing:-0.35px;-moz-letter-spacing:-0.35px;-ms-letter-spacing:-0.35px;letter-spacing:-0.35px;font-weight:300;color:#606F7B;}@media (min-width:600px){.css-1qrtm5m{font-size:16px;line-height:1.625;-webkit-letter-spacing:-0.5px;-moz-letter-spacing:-0.5px;-ms-letter-spacing:-0.5px;letter-spacing:-0.5px;}} Best Practices Become a better presenter -- with a little help from your friends

by TED Masterclass Team • May 12, 2020

presentation for feedback

Getting useful feedback can be a critical step in developing an effective presentation - it can also be harder to find than you might expect. Honest feedback calls on you to be vulnerable, and forces your feedback partner to sometimes deliver difficult constructive criticism. The good news is that this type of deep and authentic feedback can encourage personal growth and a willingness to take creative risks.

Get high-quality feedback that elevates your presentation skills by putting in a little extra preparation and focus.

First, decide who to ask for feedback

Feedback can feel personally risky if it’s coming from a close friend or colleague. Because these relationships are so important to us, honest feedback can end up feeling critical. In these situations, it can become tempting to give non-critical feedback, but that’s not helpful.

The person you work with to give you feedback should be someone:

  • You want to learn from, who pushes you to think creatively
  • With a different perspective - it can help to look beyond the people you spend a lot of time with personally or professionally
  • Who shares your enthusiasm for acquiring new skills and is excited for you to become a better presenter

Then, prepare to receive feedback

Just as important as deciding who will be giving you feedback, is creating an environment and mindset where giving and receiving constructive feedback is easy.

  • Create a distraction-free time and space for getting feedback. Ideally both of you should be present, focused, and open. If we’re feeling stressed or pressed for time, it’s hard to be a good feedback partner. That’s why it’s wise to tune in to how you’re feeling before you schedule a session.
  • Remind the person that you’re looking for honest feedback to be the best presenter you can be.
  • Before getting started, tell the person if there are any specific aspects of your idea or talk that you’d like them to focus feedback on.

Finally, ask the right questions

Giving feedback can be overwhelming for your partner if they don’t know what they should be focusing on. Decide on these areas ahead of time, and let your partner know. Then follow up with questions that will help them hone in on the most helpful feedback points for you.

Get overall feedback using these three questions:

  • What works?
  • What needs work?
  • What’s a suggestion for one thing I might try?

Get specific feedback using these questions:

  • Delivery: How is it landing for you overall? Are there places where your attention is wandering? What’s distracting?
  • Content: Do you get this - will the audience? What questions do you have? Where are you engaged? Surprised? Moved? Is there a clear takeaway for the audience? Do you have any clarifying questions?

Good feedback is a gift that can really elevate your presentation skills. Make the most of your feedback opportunities with a little preparation.

© 2024 TED Conferences, LLC. All rights reserved. Please note that the TED Talks Usage policy does not apply to this content and is not subject to our creative commons license.

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How to display customer feedback in a presentation.

Are you tired of boring, text-heavy presentations that fail to engage your audience? Do you struggle with finding effective ways to showcase customer feedback in your presentations? Look no further, because this article has the solution you’ve been searching for. Learn how to display customer feedback in a way that captivates your audience and elevates your presentation skills.

Why Is Customer Feedback Important?

Customer feedback is crucial for business growth and improvement. It provides insights into customer satisfaction, product performance, and areas for enhancement. Understanding ‘why is customer feedback important’ helps in refining products, enhancing customer experience, and building brand loyalty. Additionally, it aids in identifying trends, addressing issues promptly, and fostering a customer-centric approach.

How to Gather Customer Feedback

In today’s competitive business landscape, customer feedback is a crucial element in understanding and improving the customer experience. However, gathering this feedback can be a daunting task. In this section, we will discuss three effective methods for collecting customer feedback: surveys, social media monitoring, and customer reviews. Each of these methods offers unique insights into the thoughts and opinions of your customers, allowing you to create a comprehensive understanding of their needs and preferences.

  • Create the survey questions to collect specific, actionable feedback that aligns with your objectives.
  • Choose the survey method – online, in-person, or phone – based on the preferences of your target audience.
  • Include clear instructions and ensure the survey is user-friendly to encourage easy participation.
  • Consider offering incentives to boost survey response rates and engagement.
  • Analyze and interpret the survey data to draw meaningful insights and actionable conclusions.

2. Social Media Monitoring

  • Utilize social media monitoring tools to track brand mentions and conversations across multiple platforms.
  • Analyze the gathered data to gain insight into customer sentiments, identify trends, and pinpoint areas for improvement.
  • Engage with customers by responding to their comments, addressing concerns, and acknowledging positive feedback.
  • Leverage the insights gained from social media monitoring to improve products, services, and customer experiences.

3. Customer Reviews

Customer reviews are essential for businesses as they provide genuine insights into product experiences. When evaluating customer reviews, prioritize those that are detailed and genuine, highlighting specific aspects of the product or service. Look for consistency in the comments to get an overall understanding of customer sentiment.

Positive reviews can be used to showcase the benefits of the product, while addressing negative feedback shows transparency and a dedication to improvement. For instance, a restaurant can use feedback to improve its menu offerings and service quality, resulting in higher customer satisfaction.

How to Choose the Right Feedback to Display

When it comes to incorporating customer feedback into a presentation, it’s important to choose the right feedback to display. This not only ensures that your presentation is concise and impactful, but also accurately represents the sentiments of your customers. In this section, we’ll discuss the key factors to consider when selecting feedback for your presentation. From focusing on relevant feedback to highlighting both positive and negative comments, we’ll cover everything you need to know to make the best choices for your presentation.

1. Focus on Relevant Feedback

  • Identify the purpose of collecting feedback.
  • Define key areas for improvement or validation.
  • Analyze feedback related to targeted areas.
  • Eliminate non-essential or generic feedback.
  • Focus on relevant feedback that directly impacts the defined objectives.

2. Look for Consistency

  • Compare feedback across different channels to identify recurring themes or issues.
  • Look for similarities in feedback from different customer segments to validate consistency.
  • Examine feedback over time to ensure consistency in customer sentiment.

Pro-tip: Consistency in customer feedback is a key indicator of underlying issues or strengths in your product or service. In particular, looking for consistency can help identify potential issues or strengths.

3. Highlight Positive and Negative Feedback

  • Identify key themes in both positive and negative feedback.
  • Provide specific examples to illustrate points made in the feedback.
  • Address negative feedback constructively, showing how it has led to improvements.

Pro-tip: When highlighting positive and negative feedback, remember to use real customer quotes to add authenticity to your presentation.

When presenting to a business audience, it is important to effectively convey the impact of customer feedback. In this section, we will discuss various ways to display customer feedback in a presentation. From incorporating visuals and quotes, to sharing statistics and customer testimonials, we will explore the most effective methods to showcase the value of customer feedback. By the end, you will have a comprehensive understanding of how to effectively utilize customer feedback in your presentations to impress and engage your audience.

1. Use Visuals

  • Incorporate visually appealing graphs, charts, and infographics that complement the feedback data.
  • Ensure the visuals are easy to understand and directly relate to the feedback being presented.
  • Utilize color coding to differentiate between positive and negative feedback, making it visually impactful.

Pro-tip: By utilizing visuals, engagement is enhanced and complex feedback is simplified for easier comprehension.

2. Incorporate Quotes

  • Select impactful quotes that directly illustrate customer experiences and satisfaction levels.
  • Ensure the quotes are concise and relevant to the specific aspect of the product or service being discussed.
  • Integrate quotes seamlessly into the presentation to support key points and create an emotional connection with the audience.
  • Attribute the quotes to specific customers or demographics to add credibility and context.

3. Share Statistics

  • Collect applicable statistical data from customer feedback surveys or analytics tools.
  • Sort the statistics to identify trends, patterns, and key metrics.
  • Display the statistics using visual aids such as graphs, charts, or infographics to improve comprehension.
  • Verify the accuracy, currency, and representation of the statistical data in relation to the overall feedback.

When presenting statistics, it is important to provide context for the numbers, explain any fluctuations, and utilize statistics to strengthen key points.

4. Use Customer Testimonials

  • Select satisfied customers who can provide specific details about their positive experiences with your product or service.
  • Obtain permission to use their testimonial in your presentation, ensuring authenticity and legality.
  • Incorporate the customer’s name, job title, and company to add credibility to the testimonial.
  • Include before-and-after scenarios if applicable, demonstrating the positive impact of your product or service.

Fact: 4. Utilize customer testimonials to enhance the credibility of your presentation, as 92% of consumers trust organic, user-generated content over traditional advertising.

Best Practices for Presenting Customer Feedback

Sharing customer feedback in a presentation is a powerful way to showcase the satisfaction and loyalty of your customers. However, not all feedback is created equal and it’s important to present it in a way that is effective and impactful. In this section, we will discuss best practices for presenting customer feedback, including keeping it concise, using a variety of feedback, providing context, and being transparent. These tips will help you create a compelling and informative presentation that highlights the value of your customers’ opinions.

1. Keep it Concise

  • Start with a clear objective for the concise feedback presentation.
  • Summarize key points and trends instead of overwhelming with excessive data.
  • Use visuals like charts or graphs to convey information efficiently.
  • Include only the most impactful quotes and testimonials.

2. Use a Variety of Feedback

  • Collect feedback through surveys, social media, and customer reviews.
  • Utilize diverse sources such as ratings, testimonials, and comments.
  • Incorporate feedback from different customer segments and demographics.

When seeking a variety of feedback, consider utilizing multiple channels, engaging various customer groups, and capturing both positive and negative experiences to gain comprehensive insights.

3. Provide Context

  • Understand the situation: Offer background information or details about the specific customer experience.
  • Clarify the circumstances: Explain any relevant factors or events surrounding the feedback to provide a comprehensive understanding.
  • Offer insights: Present additional data or anecdotes to support and enrich the feedback context.

When providing context for customer feedback, it’s essential to ensure that the audience understands the complete picture, leading to informed decisions or actions.

4. Be Transparent

  • Provide clear and complete information about the feedback collection process.
  • Disclose any potential conflicts of interest or biases that may influence the feedback.
  • Explain the methodology used to gather and analyze the feedback to ensure transparency.
  • Be transparent about the entire feedback process.

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How to get and receive presentation feedback.

Shot of a young businesswoman delivering a speech during a conference

Published: September 20, 2023

Learn how to harness honest presentation feedback to elevate your next speaking engagement and potentially transform critiques into business growth. 

They clapped and congratulated you after your speech. You received a few pats on the back. Yet a nagging feeling is telling you your performance missed the mark.

You can likely recall times you’ve politely clapped out of courtesy, telling others, “Great speech!” merely to avoid sharing a candid – and potentially unwelcome – critique. Feedback can sting, especially when you’ve poured your heart and soul into your presentation. But genuine, constructive feedback can also make us better presenters. That’s why it can be essential to actively seek post-presentation feedback – and constructively apply it to your next presentation.

Why Presentation Feedback Is So Important

Great presentation skills , honed by feedback over time, can help fuel business growth by impacting anything from clinching a sale to fostering a strategic partnership. Feedback about a presentation can be helpful for presenters as it mirrors how your message resonated with the audience. But it’s not just a measure for engagement: feedback also can give you valuable insights into the effectiveness of your delivery and the overall content. By identifying your strong points and areas for improvement, feedback can help sharpen your presentation prowess. 

Drawing insights from your audience, whether through surveys, feedback forms, or follow-ups, can help support a well-rounded perspective that pushes beyond superficial praise or criticism. But the true art can lie in your ability to constructively use critiques to prepare better presentations.

How to Elicit Useful Presentation Feedback

Obtaining effective presentation feedback can depend on how you ask questions. While it may be tempting to rely on general inquiries post-presentation, this can lead to generic and uninformative responses. Instead, you can facilitate an environment where your audience feels comfortable offering genuine insights.

Adopting the right presentation feedback method for your needs can be important, as is asking the right questions.

Adopt the right presentation feedback method. 

  • Feedback forms and surveys: A presentation feedback survey can help you get structured feedback. You can include questions that ask audience members to rate aspects of the presentation from 1-10, as well as open-ended queries. Using survey questions for presentation feedback can provide a mix of quantitative and qualitative insights. For in-person presentations, you can consider giving audience members a brief form to fill out while the presentation material is still fresh in their minds. You can also send out a survey via email a few hours or days after the presentation. For virtual presentations, chat feedback, post-presentation emails, and even in-app polling tools can help.
  • Follow-up emails and calls: These approaches can allow for a deeper, more personalized dive into specific topics that brief surveys might miss. You may be able to get more out of a conversation than a one-off response, but that may require more time and effort from both the presenter and audience member. Direct interactions may also inhibit audience members from sharing honest critical feedback.
  • Observing audience body language: Sometimes nonverbal cues can speak volumes. During your presentation, you can watch for signs of engagement or disinterest, such as nodding in agreement or glancing at the clock. This isn’t always possible during virtual presentations, but it can help to glance at chat activity or participant attentiveness if you can. 

Ask the right questions.

To avoid the generic “You were great!” responses, you can use questions that prompt deeper reflection, such as: 

  • “What was the most crucial concept or idea you derived from the presentation?”
  • “Which parts required more clarity or depth?”
  • “Were there sections that felt redundant or that could be added to enhance the presentation?”
  • “Were there moments you found your attention drifting?” 

By leading with thought-provoking questions and creating an environment where honest responses are encouraged, you can set the stage for valuable, inspiring feedback. The purpose of feedback can include understanding what can be done better.

Tips to Constructively Receive and Utilize Presentation Feedback

If you want to grow as a speaker, being open to genuine feedback on a presentation can be helpful. But embracing critique while safeguarding your sense of self can be a delicate balance. Here are some strategies to help you extract value from feedback without hurting your confidence:

Let go of your ego.

I used to have a hard time accepting criticism until I attended a leadership workshop some years ago. We were tasked with a group project and had to follow two key rules: One rule stated that any idea voiced no longer belonged to the individual; it became the collective property of the group. Unexpectedly, I found it freeing to no longer own the “rights” to my ideas and instead send them off to evolve in other people’s hands and minds. From this place, I could begin to learn.

Listen actively.

At the same workshop, the second rule centered on the art of listening, emphasizing why it’s important we listen to hear, not to respond. During our group project, we were given a “talking stick.” Only the holder of the stick was allowed to talk. This created an environment in which participants were better able to absorb what was being said.

This taught me to really take in feedback that’s being shared and work to genuinely understand the critic’s point of view, without hastily connecting the dots or making premature conclusions. Fresh perspectives can shine light on areas we tend to overlook.

Seek clarity, not a defense.

It can be easy to get defensive when your work is under scrutiny. But instead of justifying or defending your choices, you can ask probing questions to gain a clearer understanding. Questions like, “Could you elaborate on that point?” or “What would you suggest as an alternative approach?” can help you dive more deeply into the feedback and potentially uncover actionable insights, rather than getting caught up in emotions.

Prioritize and act on feedback.

Not all feedback will be actionable or even relevant. It can be important to distinguish between feedback that can inspire genuine improvement and comments that may not offer much substance.

“I didn’t like the font on some slides” may reflect one opinion and not be as useful as “I noticed that some slides were densely packed with numbers, making it hard to read. It might help to incorporate some graphical representations.” The former feedback might be based on personal preference and lacks specificity, whereas the latter provides a clear area for improvement and even a potential solution. Once you’ve evaluated feedback types, you can prioritize the most beneficial insights and create a plan for implementation.

The Takeaway

The secret to growing as a presenter can be an openness to critique. You can do that by encouraging audience feedback through forms and surveys or follow-up conversations. Actually embracing this feedback can require letting go of your ego, actively listening, and prioritizing useful insights. While it can be natural to feel protective of our work, constructive feedback can help improve it.

A version of this article was originally published on March 29, 2016.

Photo: Getty Images 

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