a case study of facilities management

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Presidential Library Protected by Vesda

Bill Clinton’s presidential library contains historical documents and memorabilia that will grow more valuable with time. Exhibits about President Clinton’s two terms in office include a replica of the Oval Office and interactive exhibits, but one thing visitors will not see is a high-tech smoke detection system that protects the library’s most important archives.

Schlage Secures Tarrant County College

Tarrant County College is the sixth largest college or university in Texas. Founded in 1965, it has expanded from a single campus to an institution that soon will encompass six facilities serving more than 50,000 students in the Fort Worth area. With Tarrant’s growth outpacing its existing key system, the college knew it needed an entirely new system to handle its 10,000+ doors.

Vesda-E Vea Protects New Football Team Home

Clemson University looked to take their football program to the next level by building a new state-of-the-art facility. The intended design included a new two-story complex, but existing codes made this difficult as they required the complex and field spaces to be 60 feet apart or include a firewall in addition to fireproofing the entire facility. Xtralis provided a solution.

New Tower Goes “Smart” with Tufftec Lockers

Considered one of the state’s most comprehensive health care networks, the Missouri University Health Care System recently expanded its services with the grand opening of a new $190 million patient care tower. Among the amenities was the specification of nearly 700 Tufftec Lockers from Scranton Products for use throughout the facility.

Liftpod Earns High Marks in Education

Located in Fairbanks, Alaska, the University of Alaska Fairbanks is the flagship campus in the University of Alaska system. As the school’s Facility Services safety officer, Robert Miller is responsible for building and infrastructure maintenance at the university’s campuses throughout the state. Part of Miller’s duty is reducing the risk of falls; JLG provides a solution.

Insulfoam Improves Seattle Landmark Roof

When the Seattle Convention and Trade Center’s existing roofing system was failing due to age and weathering, Insulfoam was chosen not only to provide the long-term durability and performance required for its continued uninterrupted operation, but also contribute toward the environmental benefits of the facility.

A Tale of Two Masterpieces

To preserve Michelangelo’s frescoes on the ceiling of the Sistine Chapel, Carrier engineers developed a masterpiece of their own. In 2014, Carrier installed an innovative HVAC solution at the Sistine Chapel, specially developed to help preserve Michelangelo’s masterpieces against deterioration caused by an increasing number of visitors.

Saniflo Delivers Reliable Drainage at NYC Restaurant

Rather than installing conventional below-floor drainage for a staff washroom, SNC Mechanical opts for a heavy-duty above-floor solution, saving the owners of a midtown Manhattan restaurant roughly $6,000 by avoiding the need to break through concrete. The drainage solution SNC ultimately chose to install was a system made by Saniflo.

DuraLife Lockers ® Bring Academy Color & Style

Walk the halls of the latest addition at the Cologne Academy, a charter school in Cologne, Minnesota, and you won’t spot a single metal locker. The halls of the newest addition are adorned with stylish-looking, durable, HDPE (high-density polyethylene) school lockers in blue and yellow, the school colors, thanks to DuraLife Lockers ® .

Replacing Field-Erected Towers with Modular

How do you replace aging cooling towers without risking disruption to a plant’s continuous high-volume operation? That was the challenge at a major Midwest automotive manufacturing facility. Automobiles began rolling off the production line in the late ‘90s and the existing cooling towers were due to be replaced.

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Case Studies for Facility Management Professionals

Leverage vixxo's expertise in facilities management by learning how we have solved facility maintenance challenges for clients across the us and canada, our customers had challenges;, we partnered with them to solve them.

If there's one thing the team at Vixxo enjoys more than the work we do, it's telling the stories about the work we do. We've curated a selection of Case Studies that span client types and industries to give you a better idea of the results we have accomplished in the facility maintenance space.

The convenience store brand needed a scalable protective barrier solution for the registers at 4,000+ stores.

Learn how Vixxo completed this critical project in 10 days - with no impact to store operations or customer flow. The materials and supplies needed to complete the installations were quickly sourced and our network of expert technicians mobilized to work against a highly coordinated action plan. This allowed the customer to keep commitments to various stakeholders to have everything complete by a set date that was fast approaching.

Vixxo analyzed the grocery chain’s facilities management program and proposed shifts in their approach, saving over $780k.

This leading international grocer with five well-known store brands in the U.S. needed to evolve their facilities management program and increase efficiencies across nearly 800 locations. Vixxo's performed a detailed analysis of their assets, parts used, and service call volumes. Post analysis, the implementation of Vixxo's specific recommendations led directly to realized cost savings.

During the COVID-19 pandemic, when an employee would report testing positive for COVID-19, it forced a temporary store closure.

Store closures, on top of already reduced in-store traffic, led to an acute loss of sales and revenue. Vixxo created a rapid response protocol to be able to have qualified technicians onsite to decontaminate their stores.

This Fortune 100 insurance and financial services client launched a new brand and needed their local agencies to reflect the update in their signage.

Vixxo's signage and lighting team, our project managers and graphic designers worked with the client's leadership teams to develop a comprehensive plan to complete the installations to support the rebranding of more than 3,800 locations.

After revamping their facilities maintenance program, Vixxo was able to save the grocer over $14 million.

Vixxo supported 771 locations, each with an in-house deli and kitchen, across 30 licensed trades, including foodservice equipment, plumbing, electrical and lighting. They reallocated their spend to ensure a scheduled maintenance plan was put into place to help keep a head of critical equipment failures and reduce reactive service calls.

We have more client success stories to share.

We'd love to hear how we can be a part of yours., when it comes to facilities management, we've seen it all. contact us today for more information on how we've achieved significant results for our clients..

We can share many other examples that illustrate how we've helped customers save money and improve their customer brand experience. If you have a specific challenge to solve and are looking for an example as to how we approached it, shoot us a quick request here and we will have one of our experts reach out.

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Journal of Facilities Management

• Submit your paper
• Author guidelines
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• Indexing & metrics
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Before you start

For queries relating to the status of your paper pre decision, please contact the Editor or Journal Editorial Office. For queries post acceptance, please contact the Supplier Project Manager. These details can be found in the Editorial Team section.

Author responsibilities

Our goal is to provide you with a professional and courteous experience at each stage of the review and publication process. There are also some responsibilities that sit with you as the author. Our expectation is that you will:

• Respond swiftly to any queries during the publication process.
• Be accountable for all aspects of your work. This includes investigating and resolving any questions about accuracy or research integrity .
• Treat communications between you and the journal editor as confidential until an editorial decision has been made.
• Include anyone who has made a substantial and meaningful contribution to the submission (anyone else involved in the paper should be listed in the acknowledgements).
• Exclude anyone who hasn’t contributed to the paper, or who has chosen not to be associated with the research.
• In accordance with COPE’s position statement on AI tools , Large Language Models cannot be credited with authorship as they are incapable of conceptualising a research design without human direction and cannot be accountable for the integrity, originality, and validity of the published work. The author(s) must describe the content created or modified as well as appropriately cite the name and version of the AI tool used; any additional works drawn on by the AI tool should also be appropriately cited and referenced. Standard tools that are used to improve spelling and grammar are not included within the parameters of this guidance. The Editor and Publisher reserve the right to determine whether the use of an AI tool is permissible.
• If your article involves human participants, you must ensure you have considered whether or not you require ethical approval for your research, and include this information as part of your submission. Find out more about informed consent .

Generative AI usage key principles

• Copywriting any part of an article using a generative AI tool/LLM would not be permissible, including the generation of the abstract or the literature review, for as per Emerald’s authorship criteria, the author(s) must be responsible for the work and accountable for its accuracy, integrity, and validity.
• The generation or reporting of results using a generative AI tool/LLM is not permissible, for as per Emerald’s authorship criteria, the author(s) must be responsible for the creation and interpretation of their work and accountable for its accuracy, integrity, and validity.
• The in-text reporting of statistics using a generative AI tool/LLM is not permissible due to concerns over the authenticity, integrity, and validity of the data produced, although the use of such a tool to aid in the analysis of the work would be permissible.
• Copy-editing an article using a generative AI tool/LLM in order to improve its language and readability would be permissible as this mirrors standard tools already employed to improve spelling and grammar, and uses existing author-created material, rather than generating wholly new content, while the author(s) remains responsible for the original work.
• The submission and publication of images created by AI tools or large-scale generative models is not permitted.

Research and publishing ethics

Our editors and employees work hard to ensure the content we publish is ethically sound. To help us achieve that goal, we closely follow the advice laid out in the guidelines and flowcharts on the COPE (Committee on Publication Ethics) website .

We have also developed our research and publishing ethics guidelines . If you haven’t already read these, we urge you to do so – they will help you avoid the most common publishing ethics issues.

A few key points:

• Any manuscript you submit to this journal should be original. That means it should not have been published before in its current, or similar, form. Exceptions to this rule are outlined in our pre-print and conference paper policies .  If any substantial element of your paper has been previously published, you need to declare this to the journal editor upon submission. Please note, the journal editor may use  Crossref Similarity Check  to check on the originality of submissions received. This service compares submissions against a database of 49 million works from 800 scholarly publishers.
• Your work should not have been submitted elsewhere and should not be under consideration by any other publication.
• If you have a conflict of interest, you must declare it upon submission; this allows the editor to decide how they would like to proceed. Read about conflict of interest in our research and publishing ethics guidelines .
• By submitting your work to Emerald, you are guaranteeing that the work is not in infringement of any existing copyright.

Third party copyright permissions

Prior to article submission, you need to ensure you’ve applied for, and received, written permission to use any material in your manuscript that has been created by a third party. Please note, we are unable to publish any article that still has permissions pending. The rights we require are:

• Non-exclusive rights to reproduce the material in the article or book chapter.
• Print and electronic rights.
• Worldwide English-language rights.
• To use the material for the life of the work. That means there should be no time restrictions on its re-use e.g. a one-year licence.

We are a member of the International Association of Scientific, Technical, and Medical Publishers (STM) and participate in the STM permissions guidelines , a reciprocal free exchange of material with other STM publishers.  In some cases, this may mean that you don’t need permission to re-use content. If so, please highlight this at the submission stage.

Please take a few moments to read our guide to publishing permissions  to ensure you have met all the requirements, so that we can process your submission without delay.

Open access submissions and information

All our journals currently offer two open access (OA) publishing paths; gold open access and green open access.

If you would like to, or are required to, make the branded publisher PDF (also known as the version of record) freely available immediately upon publication, you can select the gold open access route once your paper is accepted. 

If you’ve chosen to publish gold open access, this is the point you will be asked to pay the APC (article processing charge) . This varies per journal and can be found on our APC price list or on the editorial system at the point of submission. Your article will be published with a Creative Commons CC BY 4.0 user licence , which outlines how readers can reuse your work.

Alternatively, if you would like to, or are required to, publish open access but your funding doesn’t cover the cost of the APC, you can choose the green open access, or self-archiving, route. As soon as your article is published, you can make the author accepted manuscript (the version accepted for publication) openly available, free from payment and embargo periods.

You can find out more about our open access routes, our APCs and waivers and read our FAQs on our open research page. 

Find out about open

Transparency and Openness Promotion (TOP) Guidelines

We are a signatory of the Transparency and Openness Promotion (TOP) Guidelines , a framework that supports the reproducibility of research through the adoption of transparent research practices. That means we encourage you to:

• Cite and fully reference all data, program code, and other methods in your article.
• Include persistent identifiers, such as a Digital Object Identifier (DOI), in references for datasets and program codes. Persistent identifiers ensure future access to unique published digital objects, such as a piece of text or datasets. Persistent identifiers are assigned to datasets by digital archives, such as institutional repositories and partners in the Data Preservation Alliance for the Social Sciences (Data-PASS).
• Follow appropriate international and national procedures with respect to data protection, rights to privacy and other ethical considerations, whenever you cite data. For further guidance please refer to our  research and publishing ethics guidelines . For an example on how to cite datasets, please refer to the references section below.

Prepare your submission

Manuscript support services.

We are pleased to partner with Editage, a platform that connects you with relevant experts in language support, translation, editing, visuals, consulting, and more. After you’ve agreed a fee, they will work with you to enhance your manuscript and get it submission-ready.

This is an optional service for authors who feel they need a little extra support. It does not guarantee your work will be accepted for review or publication.

Visit Editage

Manuscript requirements

Before you submit your manuscript, it’s important you read and follow the guidelines below. You will also find some useful tips in our structure your journal submission how-to guide.

Submit your manuscript

There are a number of key steps you should follow to ensure a smooth and trouble-free submission.

Double check your manuscript

Before submitting your work, it is your responsibility to check that the manuscript is complete, grammatically correct, and without spelling or typographical errors. A few other important points:

• Give the journal aims and scope a final read. Is your manuscript definitely a good fit? If it isn’t, the editor may decline it without peer review.
• Does your manuscript comply with our research and publishing ethics guidelines ?
• Have you cleared any necessary publishing permissions ?
• Have you followed all the formatting requirements laid out in these author guidelines?
• If you need to refer to your own work, use wording such as ‘previous research has demonstrated’ not ‘our previous research has demonstrated’.
• If you need to refer to your own, currently unpublished work, don’t include this work in the reference list.
• Any acknowledgments or author biographies should be uploaded as separate files.
• Carry out a final check to ensure that no author names appear anywhere in the manuscript. This includes in figures or captions.

You will find a helpful submission checklist on the website Think.Check.Submit .

The submission process

All manuscripts should be submitted through our editorial system by the corresponding author.

The only way to submit to the journal is through the journal’s ScholarOne site as accessed via the Emerald website, and not by email or through any third-party agent/company, journal representative, or website. Submissions should be done directly by the author(s) through the ScholarOne site and not via a third-party proxy on their behalf.

A separate author account is required for each journal you submit to. If this is your first time submitting to this journal, please choose the Create an account or Register now option in the editorial system. If you already have an Emerald login, you are welcome to reuse the existing username and password here.

Please note, the next time you log into the system, you will be asked for your username. This will be the email address you entered when you set up your account.

Don't forget to add your  ORCiD ID during the submission process. It will be embedded in your published article, along with a link to the ORCiD registry allowing others to easily match you with your work.

Don’t have one yet? It only takes a few moments to register for a free ORCiD identifier .

Visit the ScholarOne support centre  for further help and guidance.

What you can expect next

You will receive an automated email from the journal editor, confirming your successful submission. It will provide you with a manuscript number, which will be used in all future correspondence about your submission. If you have any reason to suspect the confirmation email you receive might be fraudulent, please contact the journal editor in the first instance.

Post submission

Review and decision process.

Each submission is checked by the editor. At this stage, they may choose to decline or unsubmit your manuscript if it doesn’t fit the journal aims and scope, or they feel the language/manuscript quality is too low.

If they think it might be suitable for the publication, they will send it to at least two independent referees for double anonymous peer review.  Once these reviewers have provided their feedback, the editor may decide to accept your manuscript, request minor or major revisions, or decline your work.

While all journals work to different timescales, the goal is that the editor will inform you of their first decision within 60 days.

During this period, we will send you automated updates on the progress of your manuscript via our submission system, or you can log in to check on the current status of your paper.  Each time we contact you, we will quote the manuscript number you were given at the point of submission. If you receive an email that does not match these criteria, it could be fraudulent and we recommend you contact the journal editor in the first instance.

Manuscript transfer service

Emerald’s manuscript transfer service takes the pain out of the submission process if your manuscript doesn’t fit your initial journal choice. Our team of expert Editors from participating journals work together to identify alternative journals that better align with your research, ensuring your work finds the ideal publication home it deserves. Our dedicated team is committed to supporting authors like you in finding the right home for your research.

If a journal is participating in the manuscript transfer program, the Editor has the option to recommend your paper for transfer. If a transfer decision is made by the Editor, you will receive an email with the details of the recommended journal and the option to accept or reject the transfer. It’s always down to you as the author to decide if you’d like to accept. If you do accept, your paper and any reviewer reports will automatically be transferred to the recommended journals. Authors will then confirm resubmissions in the new journal’s ScholarOne system.

Our Manuscript Transfer Service page has more information on the process.

If your submission is accepted

Open access.

Once your paper is accepted, you will have the opportunity to indicate whether you would like to publish your paper via the gold open access route.

If you’ve chosen to publish gold open access, this is the point you will be asked to pay the APC (article processing charge).  This varies per journal and can be found on our APC price list or on the editorial system at the point of submission. Your article will be published with a Creative Commons CC BY 4.0 user licence , which outlines how readers can reuse your work.

For UK journal article authors - if you wish to submit your work accepted by Emerald to REF 2021, you must make a ‘closed deposit’ of your accepted manuscript to your respective institutional repository upon acceptance of your article. Articles accepted for publication after 1st April 2018 should be deposited as soon as possible, but no later than three months after the acceptance date. For further information and guidance, please refer to the REF 2021 website.

All accepted authors are sent an email with a link to a licence form.  This should be checked for accuracy, for example whether contact and affiliation details are up to date and your name is spelled correctly, and then returned to us electronically. If there is a reason why you can’t assign copyright to us, you should discuss this with your journal content editor. You will find their contact details on the editorial team section above.

Proofing and typesetting

Once we have received your completed licence form, the article will pass directly into the production process. We will carry out editorial checks, copyediting, and typesetting and then return proofs to you (if you are the corresponding author) for your review. This is your opportunity to correct any typographical errors, grammatical errors or incorrect author details. We can’t accept requests to rewrite texts at this stage.

When the page proofs are finalised, the fully typeset and proofed version of record is published online. This is referred to as the EarlyCite version. While an EarlyCite article has yet to be assigned to a volume or issue, it does have a digital object identifier (DOI) and is fully citable. It will be compiled into an issue according to the journal’s issue schedule, with papers being added by chronological date of publication.

How to share your paper

Visit our author rights page  to find out how you can reuse and share your work.

To find tips on increasing the visibility of your published paper, read about  how to promote your work .

Correcting inaccuracies in your published paper

Sometimes errors are made during the research, writing and publishing processes. When these issues arise, we have the option of withdrawing the paper or introducing a correction notice. Find out more about our  article withdrawal and correction policies .

Need to make a change to the author list? See our frequently asked questions (FAQs) below.

Frequently asked questions

• Professor Michael R. Pitt University College London - UK [email protected]

Assistant Editor

• Dr Qiuchen Lu University College London, UK [email protected]

Editorial Assistant

• Yasmin Garcia-Sterling University College London - UK [email protected]

Regional Editor

• Dr. Sr Syahrul Nizam Kamaruzzaman (Southeast Asia) University of Malaya - Malaysia
• Dr Kathy Michell (Africa) University of Cape Town - South Africa
• Amy Richmond Emerald Publishing - UK [email protected]

Journal Editorial Office (For queries related to pre-acceptance)

• Aman Bhamani Emerald Publishing [email protected]

Supplier Project Manager (For queries related to post-acceptance)

• Shalu Pandey Emerald Publishing [email protected]

Editorial Advisory Board

• Professor Dilanthi Amaratunga UK
• Anthony Andrew UK
• David Baldry University of Salford - UK
• Professor Franklin Becker Cornell University - USA
• Dr Connel Bottom Strategic Property & FM Consulting Ltd. - UK
• Dr Andrew W. Brown Edinburgh Napier University - UK
• Professor Jan Bröchner Chalmers University of Technology - Sweden
• Tim Caiger Oracle Corporation - UK
• Professor Sarich Chotipanich Chulalongkorn University - Thailand
• John DeMarco IBM Corporation - USA
• Dr Zigeng Fang University of Nottingham - UK
• Dr Michael Fenker LET, Ecole d'Architecture de Paris-La Villette - France
• Greg Ferrick Raytheon Integrated Defense Systems - USA
• Paul Francis Modus Services - UK
• Professor Gordon Hudson Northumbria University - UK
• Professor Dean T. Kashiwagi Arizona State University - USA
• Dr Sezgin Kaya Procurian - UK
• Dr Goran Lindahl Chalmers University of Technology - Sweden
• Professor Alexi Marmot University College London & University of Sydney - UK and Australia
• Daryl May Sheffield Business School, Sheffield Hallam University - UK
• Dr Gillian Menzies Heriot Watt University - UK
• Trevor Payne The Directorate of Estates & Facilities - UK
• Professor Ilfryn Price Sheffield Hallam University - UK
• Mr Wim Pullen Center for People and Buildings - Netherlands
• Dr Marie Puybaraud Johnson Controls Global WorkPlace Solutions - UK
• Dr Andrew Smith University of Central Lancashire - UK
• Carol Summers TerraQuest - UK
• Teng Hee Tan Jeta Gardens Pty Ltd. - Australia
• Dr Danny Shiem-Shin Then The Hong Kong Polytechnic University - Hong Kong
• Dr Barry Varcoe UK Global Director of Real Estate & Facilities, Open Society Foundations - UK
• Ichiro Yoshida IS Partners - Japan

Citation metrics

CiteScore 2023

Further information

CiteScore is a simple way of measuring the citation impact of sources, such as journals.

Calculating the CiteScore is based on the number of citations to documents (articles, reviews, conference papers, book chapters, and data papers) by a journal over four years, divided by the number of the same document types indexed in Scopus and published in those same four years.

For more information and methodology visit the Scopus definition

CiteScore Tracker 2024

(updated monthly)

CiteScore Tracker is calculated in the same way as CiteScore, but for the current year rather than previous, complete years.

The CiteScore Tracker calculation is updated every month, as a current indication of a title's performance.

2023 Impact Factor

The Journal Impact Factor is published each year by Clarivate Analytics. It is a measure of the number of times an average paper in a particular journal is cited during the preceding two years.

For more information and methodology see Clarivate Analytics

5-year Impact Factor (2023)

A base of five years may be more appropriate for journals in certain fields because the body of citations may not be large enough to make reasonable comparisons, or it may take longer than two years to publish and distribute leading to a longer period before others cite the work.

Actual value is intentionally only displayed for the most recent year. Earlier values are available in the Journal Citation Reports from Clarivate Analytics .

Publication timeline

Time to first decision

Time to first decision , expressed in days, the "first decision" occurs when the journal’s editorial team reviews the peer reviewers’ comments and recommendations. Based on this feedback, they decide whether to accept, reject, or request revisions for the manuscript.

Data is taken from submissions between 1st June 2023 and 31st May 2024

Acceptance to publication

Acceptance to publication , expressed in days, is the average time between when the journal’s editorial team decide whether to accept, reject, or request revisions for the manuscript and the date of publication in the journal. 

Data is taken from the previous 12 months (Last updated July 2024)

Acceptance rate

The acceptance rate is a measurement of how many manuscripts a journal accepts for publication compared to the total number of manuscripts submitted expressed as a percentage %

Data is taken from submissions between 1st June 2023 and 31st May 2024 .

This figure is the total amount of downloads for all articles published early cite in the last 12 months

(Last updated: July 2024)

This journal is abstracted and indexed by

• British Library
• Business Source Alumni Edition
• Business Source Complete
• Business Source Corporate
• Business Source Elite
• Business Source Premier
• Cabell's Directory in Economics & Finance and Management
• Current Abstracts
• Emerging Sources Citation Index (Clarivate Analytics)
• Executive Daily Brief
• Electronic Collections Online
• Norwegian Register for Scientific Journals
• ReadCube Discover

Reviewer information

Peer review process.

This journal engages in a double-anonymous peer review process, which strives to match the expertise of a reviewer with the submitted manuscript. Reviews are completed with evidence of thoughtful engagement with the manuscript, provide constructive feedback, and add value to the overall knowledge and information presented in the manuscript.

The mission of the peer review process is to achieve excellence and rigour in scholarly publications and research.

Our vision is to give voice to professionals in the subject area who contribute unique and diverse scholarly perspectives to the field.

The journal values diverse perspectives from the field and reviewers who provide critical, constructive, and respectful feedback to authors. Reviewers come from a variety of organizations, careers, and backgrounds from around the world.

All invitations to review, abstracts, manuscripts, and reviews should be kept confidential. Reviewers must not share their review or information about the review process with anyone without the agreement of the editors and authors involved, even after publication. This also applies to other reviewers’ “comments to author” which are shared with you on decision.

Resources to guide you through the review process

Discover practical tips and guidance on all aspects of peer review in our reviewers' section. See how being a reviewer could benefit your career, and discover what's involved in shaping a review.

More reviewer information

Thank you to the 2022 Reviewers of Journal of Facilities Management

The publishing and editorial teams would like to thank the following, for their invaluable service as 2022 reviewers for this journal. We are very grateful for the contributions made. With their help, the journal has been able to publish such high...

Thank you to the 2021 Reviewers of Journal of Facilities Management

The publishing and editorial teams would like to thank the following, for their invaluable service as 2021 reviewers for this journal. We are very grateful for the contributions made. With their help, the journal has ...

Literati awards

Journal of Facilities Management - Literati Award Winners 2022 

We are pleased to announce our 2022 Literati Award winners. Outstanding Paper Prioritizing facilities linked...

Journal of Facilities Management publishes high-quality research from leading practitioners on how facilities can and do play a vital part in helping deliver corporate strategy

Aims and scope

Journal of Facilities Management (JFM) is a strategic level journal for Heads of Facilities and Corporate Real Estate.

Guided by its international and expert Editorial Board, Journal of Facilities Management publishes high-quality, authoritative, and detailed analysis, briefings and case studies on how facilities can and do play a vital part in helping deliver corporate strategy. It features contributions from leading practitioners and thinkers in the field of Facilities Management, from some of the leading companies, government institutions, and universities in the world.

The journal includes a combination of theoretical and practical articles, complemented by a wide range of case studies and regular features, identifying key implications for senior practitioners in Facilities Management. Specific subject coverage includes:

• Strategic planning
• Performance measurement
• Disaster recovery and business continuity planning
• Life cycle management
• Contracting and procurement
• Project management
• Workplace design and strategy
• Space planning
• Subjects and articles covered in the journal include:
• New and emerging trends in FM
• FM strategies being applied by leading companies and public bodies
• New thinking in FM
• Management techniques and best practice
• Case studies to identify key and direct implications for senior FM practitioners.
• FM's role in maximizing shareholder value
• New key performance indicators which your company can apply
• Benchmarking your organization with other leading companies on strategic FM issues
• Analysis of emerging trends and best practice in outsourcing
• The latest cost reduction and process improvement initiatives
• Case studies from blue chip companies and government bodies worldwide
• Regular features on project management and outsourcing, giving detailed, practical advice on the very latest – or enhanced – initiatives

Latest articles

These are the latest articles published in this journal (Last updated: July 2024)

Facilities Management Competencies in Developing and Developed Regions: Comparative Study on Sri Lanka and Hong Kong

Organisations' and employees' perceptions of the impact of activity based working on the organisational culture., management and sustainability of event facilities: perceptions of end-users in higher education institutions in ghana, top downloaded articles.

These are the most downloaded articles over the last 12 months for this journal (Last updated: July 2024)

Role of perceived risks and perceived benefits on consumers behavioural intention to use Buy-Now, Pay-Later (BNPL) services

Appraising institutional management of urban water supply in ghana: the role of the stakeholders, effect of humble leadership on project success: the mediating role of team engagement and the moderating role of organizational culture.

These are the top cited articles for this journal, from the last 12 months according to Crossref (Last updated: July 2024)

The relationship between economic complexity and green economy with earnings management

Occupants' perceived importance and satisfaction with fire safety considerations of high-rise students housing facilities, related journals.

This journal is part of our Property management & built environment collection. Explore our Property management & built environment subject area to find out more.  

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• Disaster Recovery
• Energy Management & Lighting
• Environment
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Facility Management Software: A Case Study 

• Post author: Maryliya M J
• Post published: January 19, 2024
• Reading time: 12 mins read

Table of Contents

Facility management software plays a crucial role in optimizing and streamlining operations for organizations of all sizes and industries. This article presents a compelling case study that explores the implementation and impact of facility management software on a specific organization. By providing an in-depth analysis of the selection process, implementation strategy, key features, and benefits, this case study aims to showcase the transformative power of facility management software.

Introduction: Overview of facility management software and its importance in streamlining operations

Defining facility management software.

Facility management software is like the superhero of the business world. It’s a powerful tool that helps organizations efficiently manage their physical assets, spaces, and resources. From scheduling maintenance tasks to tracking inventory, this software is designed to streamline operations and make life easier for facility managers. Now, you might be wondering, what exactly does facility management entail? Well, it’s the art of keeping everything in tip-top shape, from office buildings to warehouses. It involves coordinating maintenance activities, overseeing space utilization, managing vendors, and ensuring compliance with safety regulations. It’s a tough job, but facility management software swoops in to save the day.

The Role of Facility Management in Business Operations

Facility management plays a crucial role in the smooth functioning of businesses. Think of it as the unsung hero behind the scenes. Facility managers are responsible for creating a safe and comfortable environment for employees, ensuring that equipment is properly maintained and repaired, and optimizing the use of available space. By utilizing facility management software, organizations can automate routine tasks, such as scheduling preventative maintenance or tracking work orders. This frees up time for facility managers to focus on more strategic initiatives, like planning for future growth or enhancing energy efficiency. In short, facility management software is the secret weapon that helps businesses maintain their physical assets and resources, ensuring everything runs like a well-oiled machine.

About the Client

Our client, a large facility management company, faced challenges in efficiently managing maintenance schedules, equipment tracking, and workforce coordination. Recognizing the need for a centralized solution, they sought a Facility Management Software (FMS) to optimize facility operations. The primary goal was to enhance maintenance efficiency, streamline equipment tracking, and improve communication among maintenance staff and managers. 

Project Overview

The project aimed to develop a comprehensive .NET-based Facility Management Software to address the client’s challenges. The primary objectives included automating preventive maintenance schedules, tracking equipment status, and facilitating efficient communication between maintenance staff and managers. 

The Challenges

• Inefficient Maintenance Schedules: Manual scheduling of preventive maintenance tasks led to inefficiencies and increased downtime. 
• Equipment Tracking Issues: Difficulty in tracking the status of equipment and managing maintenance records. 
• Communication Gaps: Lack of a centralized communication platform hindered efficient coordination among maintenance staff and managers. 

The Solution

Our team of skilled developers and project managers collaborated to design and implement a comprehensive .NET-based Facility Management Software. The solution included features such as automated preventive maintenance schedules, equipment tracking, and communication tools to enhance collaboration. 

Key Features of the FMS

• Automated Preventive Maintenance Schedules: The FMS automated preventive maintenance schedules, ensuring timely and efficient maintenance tasks. 
• Equipment Status Tracking: Comprehensive tools for tracking equipment status, maintenance records, and managing inventory. 
• Communication Platform: Integrated communication tools facilitated efficient coordination and communication between maintenance staff and managers. 

Technologies Utilized

Development Stack: .NET, ASP.NET MVC 

Database: SQL Server 

Integration: Web API, REST APIs 

Communication Tools: Real-time messaging features 

The Outcome

The FMS was successfully deployed, resulting in significant improvements in maintenance efficiency and workforce coordination. Automated preventive maintenance schedules, equipment tracking, and communication tools contributed to a more streamlined and optimized facility management process. 

Conclusion 

Our team’s expertise in developing a tailored Facility Management Software using .NET technologies effectively addressed the client’s challenges. The implementation of automated maintenance schedules, equipment tracking features, and communication tools contributed to a more organized and efficient facility management operation. 

In conclusion, the case study presented here highlights the immense value and positive impact that facility management software can have on an organization. By effectively addressing existing challenges, streamlining operations, and improving efficiency, this software solution has proven to be a game-changer.

The successful implementation and utilization of FMS have led to significant improvements in asset management, preventive maintenance, space utilization, and overall operational effectiveness. As organizations continue to evolve and seek ways to optimize their facility management processes, investing in robust software solutions will undoubtedly pave the way for future success. By embracing technology and learning from the lessons shared in this case study, organizations can unlock new levels of productivity, cost savings, and strategic decision-making in their facility management endeavors.

Are you struggling with facility management challenges? Contact us today to explore how our expertise in FMS development can transform your facility operations and enhance maintenance efficiency. 

1. Can facility management software be customized to meet specific organizational needs?

Yes, facility management software solutions often offer customization options to tailor the software according to the unique requirements of an organization. This allows for a more personalized and efficient approach to managing facilities.

2. How long does it typically take to implement fMS?

The implementation timeline for facility management software can vary depending on factors such as the complexity of the organization’s operations, the size of the facility, and the level of customization required. On average, the implementation process can take several weeks to a few months.

3. Can facility management software integrate with other business systems?

Yes, many facility management software solutions offer integration capabilities, allowing them to seamlessly connect with other business systems such as accounting, human resources, or procurement. This integration streamlines data sharing and enhances cross-functional operations.

4. What kind of ongoing support and maintenance is required for facility management software?

FFMS providers typically offer ongoing support and maintenance services to ensure smooth operation and address any technical issues that may arise. This may include software updates, troubleshooting, and user training to keep the system running optimally.

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Please note you do not have access to teaching notes, bim in facilities management applications: a case study of a large university complex.

Built Environment Project and Asset Management

ISSN : 2044-124X

Article publication date: 6 July 2015

Building information modelling (BIM) in facilities management (FM) applications is an emerging area of research based on the theoretical proposition that BIM information, generated and captured during the lifecycle of a facility, can improve its management. Using this proposition as a starting point, the purpose of this paper is to investigate the value of BIM and the challenges affecting its adoption in FM applications.

Design/methodology/approach

Two inter-related research methods are utilised. The literature is utilised to identify the application areas, value and challenges of BIM in FM. Due to the lack of case studies identified in the literature review, and to provide empirical evidence of the value and challenges of BIM in FM, a case study of Northumbria University’s city campus, is used to empirically explore the value and challenges of BIM in FM.

The results demonstrated that BIM value in FM stems from improvement to current manual processes of information handover; improvement to the accuracy of FM data, improvement to the accessibility of FM data and efficiency increase in work order execution. The main challenges were the lack of methodologies that demonstrate the tangible benefits of BIM in FM, the limited knowledge of implementation requirement including BIM for FM modelling requirements, the interoperability between BIM and FM technologies, the presence of disparate operational systems managing the same building and finally, the shortage of BIM skills in the FM industry.

Originality/value

There is lack of real-life cases on BIM in FM especially for existing assets despite new constructions representing only 1-2 per cent of the total building stock in a typical year. The originality of this paper stems from both adding a real-life case study of BIM in FM and providing empirical evidence of both the value and challenges of BIM in FM applications.

• Information technology
• Information management
• Facilities management
• Asset management
• Facilities management (premises)
• Information exchange

Kassem, M. , Kelly, G. , Dawood, N. , Serginson, M. and Lockley, S. (2015), "BIM in facilities management applications: a case study of a large university complex", Built Environment Project and Asset Management , Vol. 5 No. 3, pp. 261-277. https://doi.org/10.1108/BEPAM-02-2014-0011

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Copyright © 2015, Emerald Group Publishing Limited

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Livonia Public Schools Upgrade HVAC Systems with Airedale Solutions

When Harry Lau, administrator for facilities and operations for the Livonia Public Schools, joined the district in 2013, he identified a significant need to improve the HVAC equipment throughout the entire school system. All 25 buildings, including schools and administration offices, had significant inefficiencies with their HVAC systems.  

The infrastructure was outdated and the horizontal unit ventilators that were in use were from the 1950s and 60s and were well beyond their life expectancy. The old units were prone to freezing, and there were control issues that further exacerbated the problem. Poor indoor air quality (IAQ) and inefficient temperature controls led to discomfort among staff and students, impacting the overall learning environment.  

His primary goal was to reduce the number of environmental air quality concerns, reduce district utility and maintenance costs and improve the overall comfort and air quality throughout the system. 

To address these issues, Livonia Public Schools secured funds through a successful bond measure. There were multiple contractors and manufacturers involved for the entire system upgrade, but for the classrooms specifically, the district chose to upgrade to Airedale by Modine Classmate vertical units. Looking at the specifications of these units, Harry was certain the Classmate would meet their needs.  

The previous units had structural and design issues that led to multiple repairs, and Harry knew that they would have fewer maintenance issues with the Classmate because of the way they are designed. They also chose to modernize control of the system by implementing a building management system allowing for real-time monitoring and centralized management of the HVAC systems across all buildings. 

The HVAC system upgrades have resulted in dramatic improvements in IAQ and energy efficiency. The new systems have provided better temperature control, faster cooling and heating, and have reduced energy consumption by 20 percent. The upgraded systems also led to a quieter environment, enhancing the learning experience.  

The ability to monitor and manage the HVAC systems in real-time has allowed for proactive maintenance and further cost savings. Harry said he wanted the classroom instructors to have some anonymity with temperature control. While the set points follow ASHRAE recommendations, the units are equipped to give the teachers some control to bump the temperature up or down a few degrees to suit their comfort level and those of the students. 

“With partners like Modine, they opened our eyes on ways of doing things,” Harry says. “It has been refreshing to actually be heard by the professionals.”  

Because of their commitment to improving IAQ and energy efficiency, Livonia Public Schools has been recognized by the U.S. Department of Energy’s Efficient and Healthy Schools Program. This program recognizes and assists school districts seeking to implement high impact indoor air quality and efficiency improvements. They were honored for optimizing their operations to improve building performance. The district was also recognized by their city as a green energy partner.  

Harry said the classroom learning environments have been dramatically updated and have seen a significant improvement. The consistent modulation of the fresh air has been greatly noticed.  

A huge point of pride for the district was being able to confidently inform their staff and parents that they were ahead of the curve on ensuring quality indoor air once students and staff were able to return to indoor classroom learning during the COVID-19 pandemic. 

Livonia Public Schools’ proactive approach and successful implementation of HVAC upgrades have set a benchmark for other districts aiming to improve their learning environments through better air quality and energy efficiency. 

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627 city facilities have committed to a reduction commitment of 122 megawatts.

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Gsa seeks innovative green tech to test in federal buildings.

Updated: Aug 2, 2024

The U.S. General Services Administration (GSA), in collaboration with the U.S. Department of Energy (DOE), announced a new  request for information (RFI) focused on enabling energy efficiency and decarbonization in commercial buildings, contributing to a more efficient electric infrastructure and improving resiliency and occupant health. This latest RFI comes shortly after the GSA selected 17 emerging technologies to install and evaluate in federal buildings.

The GSA is the country’s largest landlord overseeing more than 300,000 federal buildings nationwide. The agency is investing $30 million of  Inflation Reduction Act (IRA) funds to enhance the sustainability of federal buildings. This investment will facilitate the testing of innovative technologies through the GSA’s  Center for Emerging Building Technologies . The Center consists of three interconnected programs: the Green Proving Ground (GPG), the Applied Innovation Learning Lab, and Pilot to Portfolio. By testing new building technologies in federal buildings, these programs help the GSA make smarter investments and enable and encourage wider market adoption of clean energy innovations.

“Public-private partnerships, exemplified by the Green Proving Ground program, can expedite the adoption of emerging technologies, bolstering the U.S. economy, enhancing competitiveness, and generating jobs,” said GSA Administrator Robin Carnahan. “With 42% of emissions coming from the built environment, Inflation Reduction Act funding will be instrumental in achieving our net-zero emission goals for federal buildings .”

The new RFI seeks to identify emerging and sustainable technologies in the following categories:

• Deep Energy Retrofits
• All-Electric Buildings and All-Electric Vehicle Fleets
• Healthy and Resilient Buildings
• Low-Embodied Carbon Building Materials
• Net-Zero Operations
• Packages of Emerging and Sustainable Technology Solutions

Submissions must be technologies and solutions that are technically and commercially ready for evaluation in occupied, operational buildings. The government will pilot selected technologies in one of the GSA’s programs described above (for federally owned facilities), the DOE’s Demonstrating Efficient Solutions in Buildings program (for privately owned facilities), or a combination of these programs.

The RFI is open for submissions until Sept. 13. Parties interested in submitting an application can review the request on sam.gov at  Solicitation #FY25RFI080124 . Please direct inquiries regarding the RFI to  [email protected] . 

Since 2011, the GPG program has evaluated 107 technologies, 23 of which have been deployed across more than a third of the GSA’s federally owned portfolio. Each year, these GPG technologies avoid the emission of 116,000 tons of carbon dioxide and save the government $28 million.

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Higham Lane School

Net2 provides well-rounded access control solution for secondary school.

Higham Lane School is a high-performing comprehensive academy for students aged 11-18 based in Nuneaton, Warwickshire, UK. It is part of the Central England Academy Trust (CEAT), and has over 1,400 students.

Requirement

The Facilities Management team at Higham Lane School needed a system that would help them manage doors across the campus, and the specific access rights of individual members of staff and visitors. Additionally, as part of the community academy’s safeguarding plan, they require a full audit trail of who enters and leaves the site, or accesses specific doors to ensure the safety of students and people working on campus.

Along with their access control requirements, the school wanted a video intercom system and to integrate the security system with their existing CCTV cameras and a fire alarm system.

Net2 was one that met all their requirements, with additional benefits of a five-year warranty on the products and great free technical support from Paxton.

– Richard Morgan, Managing Director at MES Systems Ltd

MES Systems Ltd installed Net2 at Higham Lane School. Net2 is an advanced access control system that offers centralised administration and management of sites with up to 1,000 doors and 50,000 users. It is also designed to easily integrate with other security systems.

Richard Morgan, Managing Director at MES Systems Ltd, said: “We presented a range of possible solutions to the Facilities Management team at the school. Net2 was one that met all their requirements, with additional benefits of a five-year warranty on the products and great free technical support from Paxton.”

Net2 Proximity MIFARE® Readers are installed across the campus, which allow staff and visitors to use the school’s existing ID cards to gain access through doors. The Facilities Management team can view entry and exit events in different areas of the school from the Net2 software, to ensure the campus’ safety. The team can also generate a roll call report in the event of an emergency so they can check that everyone on site is accounted for.

Paxton’s video intercom system, Entry, is installed at the school’s entrance gate. When visitors come to the gate, they can call the school’s Reception team via the Entry panel. Reception can then verify the visitor’s identity using Paxton’s video entry monitor and grant or deny access from their desk.

Richard and his team at MES Systems Ltd also integrated a few third-party systems into Net2, providing a more streamlined access control experience for Higham Lane School. These include Automatic Number Plate Recognition(ANPR) cameras at the entrance gate, a CCTV system, and a fire alarm integration that enables automatic door release in the event of a fire.

The integrated ANPR cameras offer easy access for staff. When they drive their registered vehicle to the gate, the gate will automatically open and an access event will be generated in the Net2 software.

Richard said: “The ability to view all events and generate reports is very important to the school. If any issues arise on campus, the full audit trail is invaluable.”

The Facilities Management team at Higham Lane School finds the Net2 system easy to use for their safeguarding requirements and managing external users of the campus’ facilities.

Betty Dunne, Estates and Premises Manager at Higham Lane School, said: “We all find Net2 works really well for our school. I often have to make changes to the timezone set up for access management, for example for parents’ evenings and for when we hire out our sports hall and gym to local sports groups. I find Net2 very easy to use.”

Richard Morgan said: “Students, staff, and parents now have peace of mind knowing that unauthorized visitors cannot enter the site. The installation of a reliable security system also reduced the risk of theft and vandalism, ensuring the protection of valuable assets and property.”

In addition, available with the Net2 Pro Software, Net2Online’s web user interface and the Paxton Connect app allow Richard and his team to offer remote support to the Facilities Management team. Paxton Connect is a free mobile app that provides remote site management from a smart device, enabling Richard and his team to save travel time and react quickly when needed.

Nuneaton, Warwickshire, UK

Type of site:

Secondary school

Number of users/doors:

• Net2 Plus – Door Controllers
• Net2 – Pro Software
• Net2 Proximity MIFARE® reader, P50
• Entry – VR panel, surface mount with rain hood
• Entry – Standard monitor with handset

Requirements:

• Access control of staff and visitors
• Remote access
• Event reporting
• Can integrate with other security systems
• Scalable system for additional doors and users
• Net2Online that allows remote access to the Net2 system
• Roll call and muster reporting
• Scalable up to 1,000 doors and 50,000 users
• Easy integration with a range of other security systems

Integrations:

• ANPR Cameras
• Fire alarm integration
• Vehicle gates
• Pedestrian gates

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Nitrogen and phosphorus discharges from cargo ships’ black and grey waters—a case study of a baltic sea port.

1. Introduction

• How much phosphorus and nitrogen (in kilograms) has been generated on board cargo ships (from black and grey water) during their voyages in the Baltic Sea to the designated port?
• What proportion of the wastewater is discharged into the port?
• What are the emission shares from different ship types?
• How significant are these emissions in relation to all sources of nitrogen and phosphorus discharges in the area?

2. Materials and Methods

• Number of vessels and vessel types;
• Distance from the previous port (in the Baltic Sea) to the case port;
• Speed of the vessels;
• Number of crew members on board;
• Daily amount of nitrogen and phosphorus in grey water and black water typically produced per person.

4. Discussion

5. conclusions.

• How much phosphorus and nitrogen (in kilograms) was generated on board of the cargo ships (from black and grey water) during their voyages in the Baltic Sea to the designated port?

Author Contributions

Institutional review board statement, informed consent statement, data availability statement, conflicts of interest.

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Share and Cite

Lappalainen, S.-T.; Tapaninen, U.; Kotta, J. Nitrogen and Phosphorus Discharges from Cargo Ships’ Black and Grey Waters—A Case Study of a Baltic Sea Port. Oceans 2024 , 5 , 560-570. https://doi.org/10.3390/oceans5030032

Lappalainen S-T, Tapaninen U, Kotta J. Nitrogen and Phosphorus Discharges from Cargo Ships’ Black and Grey Waters—A Case Study of a Baltic Sea Port. Oceans . 2024; 5(3):560-570. https://doi.org/10.3390/oceans5030032

Lappalainen, Suvi-Tuuli, Ulla Tapaninen, and Jonne Kotta. 2024. "Nitrogen and Phosphorus Discharges from Cargo Ships’ Black and Grey Waters—A Case Study of a Baltic Sea Port" Oceans 5, no. 3: 560-570. https://doi.org/10.3390/oceans5030032

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