can't submit assignments on blackboard

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Submitting Assignments in Blackboard

Submitting your work with the Assignment tool in Blackboard allows you to easily upload your homework files to your instructor and receive files back, along with your grade. There is no need for paper or even email.

Assignments Overview (Student) Assignments are created by your instructor. They can be used for simply submitting homework. Assignments can also be used to participate in a back-and-forth review process of projects and papers. Learn more: https://en-us.help.blackboard.com/Learn/Student/Assignments/Submit_Assignments

I tried to turn in an assignment, but nothing happened when I clicked submit.

If you’ve attached files to submit as part of your assignment, know that those files do not begin uploading to the Blackboard database until you click the ‘Submit’ button. Depending on the size of the attached files and the current upload speed of your internet connection, it may take a little time to complete the upload, especially if you’re submitting videos or other large items by directly attaching the file.

In the event that you’ve attached files, clicked submit, and nothing happens immediately, you may need to simply wait a few minutes — do not click submit more than once.

In some cases, this issue is related to the file name of the attached file. Before submitting, ensure that the name of the attached file is not unusually long and that it doesn’t contain any special characters.

Can I submit to an assignment dropbox more than once?

If you don’t see any indication that you are allowed multiple submissions, it’s best to assume that you only have one opportunity to submit. Do not click the submit button on the assignment submission page until you’ve confirmed that you’ve completed all of the assignment requirements, attached the correct files, and are ready to submit.

Some instructors allow their students to submit more than once to an assignment dropbox, but you will need to check the assignment instructions to be sure. If you are allowed multiple submissions, you will see the ‘Start New’ button on the Submission History page that appears when you click on the assignment link in the course after your initial submission.

Assignments in Blackboard are accessible once they’ve been deployed by your instructor in a Content Area of the course. Your instructor may have an entire area in your course dedicated to all assignments, perhaps even linked on the Course menu, or assignments may be placed along with related lesson material within unit folders in the course.

Once you click on an assignment link you will be brought to the submission page, which is split into three sections:

• Points and instructions:  Check the top of the assignment submission page for instructions and any supporting documentation for your assignment. If your assignment is graded, you will see the points possible for the assignment listed in this section as well.
• Assignment submission:  You have the option to type your submission directly into the Blackboard assignment tool or attach files from your computer or a cloud service like Google Drive. Be sure to check the syllabus and assignment instructions to see if your instructor has provided guidelines for how to attach your work to the assignment tool.
• Add comments:  You can provide text comments to your instructor about your assignment submission, but you should never use the comments section to submit your actual work unless instructed to.

Full documentation at help.blackboard.com: Submit Assignments

Verifying and Viewing Submission Receipts

Each time you successfully submit to an assignment in Blackboard, you’ll be taken to the submission history page, which will show you grade information, a timestamp of your submission, a link to any attached files, and a preview of those files if they were submitted in one of the approved formats. You can return to this page by accessing the assignment link where you submitted your work within the course content and/or by clicking on the title of the assignment in the My Grades tool.

The system also generates a receipt of your submission that is sent to your UA Little Rock email account and stored in the My Grades section of the course. You should confirm that you’ve received a receipt of your submission each time you turn in your work by checking your UA Little Rock email account and/or by navigating to the Submitted tab in the My Grades section of the course.

It’s important to verify that your assignment has been successfully submitted each time you turn in your work. If you are not taken to the submission history page after submitting your work and/or do not receive a receipt of your submission, you should contact the Blackboard Student Support help desk immediately. Do not wait until the assignment due date has passed or until grades are submitted for your course to report an issue with submitting an assignment.

Viewing assignment feedback

Assignments submitted in Blackboard are not scored automatically, but need to be reviewed by your instructor. After reviewing your work, you instructor can use the same Assignment tool to provide you with a grade, written feedback, and additional files. You then can review the information in two ways: through the Assignment itself and through the My Grades area.

To review the assignment results through the Assignment Itself:

• Return to the Assignment for which you want to review the results.
• Click on the Assignment link to open the Submission History .
• At the bottom of your submission will be Instructor Feedback that will have a grade, any comments, and any attached files.

To review the assignment results through the My Grades Area :

• Click My Grades link in the Course Menu if it is available. Remember, your instructor can rename the title of this link. You will know you are on the right page because My Grades will be at the top.
• Look for the Assignment for which you want to review the results.
• Click on the name of the assignment to see instructor feedback, inline comments, or to obtain files that may have returned. Additionally, some comments will appear in the comments column to the right of the grade column.

Full documentation at help.blackboard.com: Assignment Grades

SafeAssign is a plagiarism prevention tool offered by Blackboard that helps educators detect unoriginal content in student papers. In addition to acting as a plagiarism deterrent, it also has features designed to aid you with learning about plagiarism and the importance of proper attribution of content from other sources and by other people.

Students submit their work to SafeAssign as part of the assignment submission process detailed above. Not all assignments in Blackboard use SafeAssign, but those that do will ask you to agree to submitting your paper to the Global Reference Database when you attach your work for submission.

Once submitted, SafeAssign checks the originality of your work by comparing the text to text on the Internet, within published articles, and to the work of other students at UA Little Rock. The amount of time it takes for SafeAssign to review your work depends upon the demand on the system and the length of your submission.

If your instructor allows it, you can view the SafeAssign originality report on the assignment submission page. You can find more information about accessing and interpreting the SafeAssign originality report on the Blackboard website.

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Common Blackboard Problems and Their Solutions

Table of contents.

• I'm trying to log in and I'm getting an error message about Single Sign-On
• I'm having problems trying to log into Blackboard on my phone.
• I can’t see the horizontal scroll bar in the Grade Center anymore.
• I can’t see the last student in my Grade Center.
• My student submitted a file and I can't open it.

My student is having trouble submitting (uploading) an assignment.

• I’m having trouble submitting a paper via SafeAssign's Direct Submit tab.
• Assignments won’t render in the online grading page.
• I sent an e-mail to several students, but now I can't remember which ones (or what exactly I said).

The text in Blackboard is really small. Can I make it bigger?

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I'm trying to log in and I'm getting an error message about Single Sign-On

"Single-sign-on" is a method of passing login credentials from one trusted system to another, for example, My Hamilton to Blackboard.  The idea is that one can log in to one system and not have to explicitly log into another -- the credentials are stored in a "session id" file and just passed along.  But it's also just part of our current process for logging in to Blackboard.  When you get that kind of error message, it means that the application is trying to use credentials that have expired, but the "session id" file still exists, so it keeps trying to use the old credentials.  The way to get around this is to log in either from My Hamilton or directly to  https://blackboard.hamilton.edu  and make sure that there are no trailing letters or numbers after the URL; if there are, just backspace them out.   If you still cannot log in, try using a different browser or clearing out the cookies from the History for your current browser.

I'm having trouble trying to log into Blackboard on my phone.

The app should roll over to the same Hamilton single sign-on page where you enter your username and password.  After that, you should also see the Duo request.  If this is not working, you may need to redownload the app in order to clear out any old info on the phone or to update the app.  Note:  the app uses the Ultra interface.  It's the future, but it's different!  If you prefer the older interface, you can also access Blackboard on your phone via the native browser (Safari or Chrome), and the login will be the same as on a laptop.  Blackboard adjusts well to any type of device so using the app is not really necessary on a phone or tablet.

I can’t see the horizontal scroll bar in the Grade Center anymore.

This problem occurs on Macintosh (Apple) computers . The scroll bar is supposed to appear when needed, but seems to not always appear.

• Launch System Preferences, either from the Dock or from the Apple menu.
• Once the System Preferences window opens, select the General preference pane.
• The middle section of the General preference pane controls when scroll bars appear and a few additional scroll bar options.
• Select “Always” from the Show Scroll Bars options. The scroll bars will now always be visible, even when you’re not scrolling.

I can’t see the last student in my Grade Center.

You can’t see the last student in your class, and if you re-order the Grade Center in reverse alphabetical order, you can't see the first student (who should now be at the bottom). This problem may be happening if the text size is too large. Go to the View menu of your browser, find the Zoom or Text Size option, and make the text smaller. You may need to reload the Grade Center for this change to go into effect.

My student submitted a file and I can’t open it.

If your student is using Pages on a Macintosh computer, the document will not render in the inline grading system (Bb Annotate). You will not be able to open this document in Word. You will need to ask your student to save the file as a Word document format and re-submit it.

You student attempts to submit an assignment and receives an error message that the file cannot be uploaded. If your student is using Safari on a Mac, then the temporary workaround is to use a different browser. Otherwise, this error might be caused by the name of the file containing some character other than letters, numbers, underscores or hyphens. Ask the student to rename the file with a shorter name with no special characters (no commas, extra periods, pound signs (#) or other non-letter, non-numeric characters). If this does not work, then empty the browser cache (Chrome: Menu, More Tools, Clear Browsing Data, Clear Data; or Firefox: Menu, History, Clear Recent History, make sure Cache is checked) and submit the file again. In addition, there is a size limit of 200 MB per file for upload.

I’m having trouble submitting a paper via SafeAssign's Direct Submit tab.

You are attempting to submit a paper to be checked and receive an error message stating that you are not logged on. This seems to affect Macintosh users and the solution here is to “enable third-party cookies.” How to do this depends on your system and which browser you use: Firefox : Preferences, click the Privacy tab, check Accept Cookies from Sites and keep until they expire. Chrome :  Settings, scroll down and click the Advanced tab; in Privacy and Security, click the Content Settings link, click Cookies, then make sure Block Third-Party cookies in unselected. Safari :  Preferences, click the Security tab, and check Accept Cookies — Always.

I sent an e-mail to several students, but now I can’t remember which ones (or what exactly I said).

E-mail sent from Blackboard is routed through the mail server, but does not result in a copy left in your Sent folder or Out box. You should automatically receive a copy of the e-mail you sent (note the comment below the Message area that states “A copy of this email will be sent to the sender.”).  This will be your only copy.

Note : if you receive an error message stating “unable to send mail” but you do receive your copy of the e-mail which you just sent through Blackboard, then it is likely that most of your students received the e-mail also, but one or more of the students in your course is having some problem with their e-mail account. The students can contact the Help Desk (315-859-4181) for assistance with their Hamilton email accounts.

Assignments will not render in the Online Grading page.

You are attempting to grade an online assignment with the inline grading system, but the paper won’t render (turn into a small replica of itself). This seems to affect Macintosh users and the solution here is to “enable third-party cookies.” How to do this depends on your system and which browser you use: Firefox : Preferences, click the Privacy tab, check Accept Cookies from Sites and keep until they expire. Chrome :  Settings, scroll down and click the Advanced tab; in Privacy and Security, click the Content Settings link, click Cookies, then make sure Block Third-Party cookies in unselected. Safari :  Preferences, click the Security tab, and check Accept Cookies — Always.

This is actually a browser setting, not a Blackboard problem. Depending on what platform (Windows, Macintosh) and browser (Edge, Firefox, Chrome, Safari) you are using, look at the top menu bar — the one that starts File-Edit-View. Under View, look for an option that says Text Size or Text Zoom. Under that option, you should be able to select a different text size for the browser window.  You can also try <CRTL> or <CMD> plus or minus.

Last updated: August 24, 2023

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Blackboard: Clearing or deleting a Blackboard Assignment submission

Introduction.

You may find that you need to clear a submission made to a Blackboard Assignment link. For example, a student may have mistakenly submitted the wrong file.

Clearing an assignment

1.    In your course, go to the Control Panel > Full Grade Centre .

2.    Click on the downward grey chevron arrow icon in the right of the cell corresponding to the submission.

3.    Select View Grade Details .

4.    Select Clear Attempt in the bottom right of the page.

5.    Blackboard will issue a warning message reminding you that the submission cannot be recovered.  Click OK to delete the attempt.

You will see in the Grade Centre that the ‘Needs Grading’ icon has disappeared, indicating that the attempt has been deleted.

Page last updated on July 2, 2020 by andyturner

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Can I resubmit an assignment in Blackboard?

Whether you can resubmit an assignment depends on how it is set up by the instructor. An instructor selects the number of attempts students have to submit the assignment (single, multiple, or unlimited). 

Single Attempt

The majority of instructors allow only one attempt for Blackboard assignments. If the instructor has set it as a single attempt and you wish to resubmit, you will need to contact your instructor . 

Multiple or Unlimited Attempts

If the instructor has allowed resubmissions, then when you go back to the assignment, a button will appear near the bottom of the screen labeled Start New Submission; click there to resubmit a new version. If you resubmit past the due date, the attempt will be marked late.

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• How do I submit assignments in Blackboard?
• Blackboard Help: Assignments
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• Last Updated Aug 06, 2024
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Pro tip: Make all assignments "unavailable" on Blackboard/LMS after the due date passes

I teach completely virtual courses and most of the time I have the assignments set up to be "unavailable" right after the due date. This semester I got lazy and didn't set them all up. I then had a student (on the very last day of classes) turn in 10+ late assignments without asking me if I'd accept them first. I don't accept late work, except 1 assignment each semester, and I'm definitely not accepting all of these BUT now I feel like an asshole because the student took the time to do all these assignments that won't count. 😒

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Create and Edit Assignments

You are viewing Ultra Course View content

This information applies only to the Ultra Course View.

Your institution controls which tools are available in the Original Course View . Assignments are always available to instructors in the Ultra Course View .

Assignments

You can create assignments alongside other content. This enables students to access their work next to the content they need, right when they need it. 

When you create an assignment, you can:

• add assignment instructions and content
• control assignment visibility to students
• apply assignment settings

On this page, you can learn more about: 

• Adding assignment instructions and content

Auto-generate assignment prompts

• Assignment visibility
• Presentation options
• Grading & submissions

Assessment results

Assessment security, additional tools, delete assignments, assignments and the activity stream, grade offline submissions, what do students see, watch a video about creating assignments.

For a more information about an assessment that includes questions, go to Create Tests .

More on creating assignments for groups of students

Add an assignment

When you create an assignment, a gradebook item is created automatically.

From the Course Content page, select the plus sign wherever you want to add an assignment. In the menu, select Create to open the Create Item panel and select Assignment . 

The New Assignment page opens.

Enter a descriptive title so students can easily find the assignment among your course content. On the Course Content page, the title appears as the link students select to view the materials. If you don't add a title, "New Assignment" and the date appear in the content list. If you don't add content, the assignment won't appear on the Course Content page.

Add assignment instructions and content

Under Instructions , enter the instructions and content for the assignment. 

You can drag and drop files from your local device or use the Insert content button to access a menu for course content types. For more information, see Create Course Materials . 

Feel free to experiment! Students can't see what you add until you make your assignments visible.

Assignment Visibility

Students can't see an assignment until you choose to show it. You can create all your content ahead of time and choose what you want students to see based on your schedule. You can also set availability conditions based on date, time, and performance on other items in the course gradebook. On the Course Content page, students can see when you set the assignment to appear.

AI plagiarism is a growing concern in education. Research indicates a variety of issues with a reliance on AI detection. Detection models cannot keep up with advancements in AI technologies. Learn empowers you to take advantage of the effective practice of authentic assessment. If your institution has turned on the AI Design Assistant feature, you can auto-generate assignment prompts that encourage students to:

• engage in higher-order thinking
• apply knowledge gained from your class
• produce authentic submissions that are evidenced
• emulate real-world situations

Assignment prompts are generated based on course context. On the assignment creation page, select Auto-generate assignment .

The Auto-Generate Assignment page opens.

The AI Design Assistant generates three assignment prompts. You have several ways to define the prompts that the AI Design Assistant generates.

• Enter a description (limited to 2000 characters) to narrow the focus of the prompts 
• Inspire me! provides you with a mix of levels 
• Adjust the complexity of the prompts’ focus by moving the slider
• Select whether or not you want to generate a title for the prompts
• Select the arrow beside Advanced options to change the output language 

Cognitive levels are based on Bloom’s Taxonomy.

Optionally, you can select which course items you’d like the AI Design Assistant to provide context for the assignment prompts. Select Select course items to start.

Select the box beside any course content item to include it in the context for your test. 

You can select the arrow beside a folder or learning module to include items from them. When you’ve finished choosing items for context, select Select items to return to question generation. 

File types supported by the context picker include PDF, Word, PowerPoint, text, RTF, and HTML.

Once you’ve finalized your settings, select Generate . Review each prompt for accuracy and bias. Choose the prompt you’d like to add to your assignment, then select Add .

 Learn more about the AI Design Assistant

Assignment Settings

If any students in your course have accommodations , they appear in the Assignment Settings   section. You can set accommodations for students and make them exempt from certain course requirements, such as assignment due dates and time limits. To modify accommodations, go to the Roster and open a student's menu. You can also access it from the Submission page or Gradebook . 

On the right-hand side of the New Assignment page, under Assignment Settings , you can view the settings selected for your assignment. To choose and apply different settings, select the  Settings  button to open a new panel.

Details & Information

The section Details & Information provides options for assignment submission.

Provide a due date . Due dates appear on the calendar and in the activity stream. Late submissions appear with a Late label in the course gradebook. You can prohibit students from submitting work after the due date. Encourage students to review what’s due now and what’s ahead so they can ask questions as soon as possible.

Prohibit late submissions. Enforce a hard deadline and prevent a late submission. In-progress and saved attempts will auto-submit at the due date. Students will receive a submission receipt email. Specified accommodations are still honored.

If students have submitted attempts, you cannot change the due date to a date in the past. If the due date has passed, you can't select the Prohibit late submission setting.

Prohibit new attempts after due date. Prevent students from beginning a new attempt after the due date. Specified accommodations are still honored. 

Allow class conversations . What if your students have questions about an assignment? You can allow conversations within an assignment, and anyone can contribute. As the conversation develops, it appears only with the relevant assignment.

More on conversations

Collect submissions offline . You may want to grade student work that doesn’t require students to upload a submission. For example, you can add grades to your gradebook for oral presentations, science fair projects, acting performances, and artwork delivered in person.

More on collecting submissions offline

Formative Tools

Formative assessments. Their primary purpose is to monitor student learning and provide immediate feedback that can be used to improve instruction and enhance student performance. Formative assessments help both you and your students to identify areas of strength and areas that need further development. 

More on formative assessments

Presentation Options

If your assignment contains questions, Presentation Options allows you to control how the assignment's content is presented to students.

For more details about options in Presentation Options , go to Create Tests .

Grading & Submissions

Grading & Submissions provides options for assignment type and grading criteria.

Change the grade category . You can change the assignment's grade category to be part of one of the custom gradebook categories you set up in your course. You can create new categories to customize how coursework is grouped in your course. Custom categories can be useful when you   set up the overall grade .

Determine the number of attempts . You can let your students submit more than one attempt at an assignment. When you allow multiple attempts , you can also choose how the final grade is calculated.

Select the grading schema . From the Grade using menu, select an existing grading schema such as Points . You can change the grading schema at any time, and the change will appear to students and in your gradebook.

Set Maximum points. Add a number value between 0 and 99,999 for your assignment. If you leave this field blank, the number will default to 100.

Enable anonymous grading . When you create an assignment without questions, you can enable anonymous grading. Student names are hidden while you grade. You may only add text and files to anonymously graded assignments.

More on anonymous grading

Enable parallel grading. Parallel grading assigns two graders per student. You can enable parallel grading and assign graders when you create an assignment. You can also enable parallel grading after students make submissions. The system randomly assigns graders you choose so each student has two graders for the assignment. The grading workload is distributed evenly among the graders. Graders can only open the submissions of the students assigned to them. Instructors or reconcilers determine the final grades for students.

More on parallel grading

Enable peer review. Peer review allows students to review their peers’ work through criteria-based evaluation. Select Select peer settings to assign the number of reviews per student, assessment due date, and peer review due date.

More on peer review

Parallel grading and peer review options are disabled for an assessment with questions. Parallel grading and peer review can't be enabled at the same time. 

Enable assessment grade. Automatically post a student’s grade once grading is completed. Turn the setting off if you want to manually control grade publication.

If your assignment contains questions, Assessment results allows you to control how students see feedback, scores, and answers once they turn in their work.

For more details about options in Assessment results , go to this section in Create Tests .

Assessment security  provides tools to secure assignments you create.

Add an access code . You can issue an access code to control when students submit an assignment. Access codes are generated randomly by the system. You can also add an access code to a group assignment.

More on access codes

Access Respondus. Respondus® is a third-party tool you can use to create, manage, and print tests in Blackboard. Select the link to launch the tool.

More on Respondus

More on Proctored Assessment

Additional Tools provides several more options to customize your assignment. 

Add a time limit . A time limit can keep students on track and focused on the assignment. Each student has a limited amount of time to submit. The assignment attempts are saved and submitted automatically when time is up. You can also allow students to work past the time limit. Time limits can only be added to individual (not group) assignments.

Add a grading rubric . A rubric is a scoring tool to evaluate graded work. Rubrics can help you evaluate student submissions based on key criteria that you define. You can create a new rubric or associate an existing rubric .  You can only add a rubric to as assignment without questions.

Add goals and standards . You can align an assignment to one or multiple goals . You and your institution can use goals to measure student achievement across programs and curricula. You can also align individual questions to goals.

Make a group assignment . You can create an assignment for one or more groups of students . By default, you assign a grade to each group as a whole, but you can change a group member's individual grade.

Enable SafeAssign . You can use SafeAssign to check for potential plagiarism in student submissions . You can enable the SafeAssign Originality Report any time, even after students have started their submissions. However, submissions are only checked when SafeAssign is enabled.

Add an optional description . The description appears with the assignment title on the Course Content page. This is where you can provide students with more information about the assignment. The maximum length of a description is 750 characters. A warning will appear below the description field when 75 characters or less remain.

If you go over the maximum length, a warning will indicate how many characters over the limit you are. You will not be able to save the description until your text is below the maximum length.

Edit, reorder, and delete assignments

You can make changes to existing assignments and change where they appear on your Course Content page. Be aware that if you change an existing assignment that students can access, some students may have started their submissions. You can't change the grading schema if you've already started grading.

Select the Move button in an assignment's row and move it to a new location. You can also move an assignment into a folder.

In an assignment's row, open the menu to select Edit or  Delete .

You can use your keyboard to move an assignment.

• Tab to an item's Move button.
• Press Enter to activate move mode.
• Use the arrow keys to choose a location.
• Press Enter to drop the item in the new location.

You can delete an assignment from your course and if no student submissions exist, the gradebook item is also deleted. For assignments with submissions, you must confirm that you want to permanently remove the assignment, all submissions, and grades from your course.

Or, hide the assignment from students to preserve the submissions and the scores in the Gradebook. Students can't access hidden assignments on the Course Content page or on their grades pages even if you have graded submissions.

When you create an assignment and make it visible to students, they're notified in their activity streams.

After you post assignment grades, students can select View your grade to display their grades. Any feedback you provide appears after the assignment title.

You'll see an alert in the stream when you have submissions to grade. Select the assignment title to begin grading on the assignment submissions page.

More on the activity stream

Collect submissions offline

You can create assessments that appear on the Course Content page that don't require students to upload submissions. You can add instructions, files, a rubric, and goals so students can prepare for the offline work. You can also enable conversations, but you can't add questions or grade anonymously.

Examples of offline work :

• Oral presentations
• Science fair projects
• Acting performances
• Artwork delivered in person
• Face-to-face team building exercises, panel discussions, and debates

Instructors who teach hybrid courses may find this type of assessment most useful. For example, you can use a rubric to grade an in-class presentation as a student presents. No need to take notes or add a score later.

When you create an assessment, you can choose to collect submissions offline in the settings panel. When students open this type of assessment, they're informed they can't submit work online. If you create groups to collect submissions offline, students can view their group members.

For submissions collected offline, you can't allow multiple attempts, allow a time limit, or use SafeAssign.

For grades that require students to be present outside of class, such as for a guest speaker or a field trip, you can add meetings to the attendance feature.

More on adding a meeting

When you're ready to grade offline submissions, open the submissions list page from the assessment page or the gradebook. Select a student's name to open the Create Attempt panel, provide the submission date and time, and save.

On the student's submission page, you can assign a grade and use a rubric if you associated one.

Students can view the assessment alongside other content on the Course Content page and on their global and course grades pages. Students are informed they can't submit work online. They can access other information, such as the instructions and a rubric if you added one. Students can participate in the assessment's conversations if enabled.

More on the student workflow

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube , navigate to More actions , and select Open transcript .


Video: Create an assignment shows how to create an assignment with simplified workflows.

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